Insane lag at Event

Kashrlyyk

Kashrlyyk

Jungle Guide

Join Date: May 2005

Quote:
Originally Posted by zwei2stein
Servers are not affected by "graphical this and that", 100 gifts could be as little as what, 1k of memory? Possibly less. Laughable load...
It is not the size, it is the amount of items. Try to delete 70000 1kB big files by marking all of them and then making a right click on them. Crashed my explorer even though 70MB are no problem usally.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Kashrlyyk
It is not the size, it is the amount of items. Try to delete 70000 1kB big files by marking all of them and then making a right click on them. Crashed my explorer even though 70MB are no problem usally.
Though the problem also comes from the numbers (and more exactly how fast they change, deleting 70k files is easier than modifying 1k files 70 times per second), usually server programs do not manipulate files as this is not efficient, but rather data structures and handles (pointer to a structure, that could be a file but not always). We have no idea how Anet manages this of course, but I doubt that small gifts are handled this way.

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

Quote:
Originally Posted by Fril Estelin
I was obviously talking about the graphics management, not the mesh and textures which are in your Gw.dat (though it's not obvious that ALL is there). With all the clutering and all people in the center ring, the server has to check a few things I guess.

Another problem being that GW districts are not servers, but probably virtual servers (and one or two hundreds of them if I'm not mistaken), which means that virtual memory swapping becomes a HUGE pain in case of physical and virtual load. Of course, I'm NOT Anet and could be very mistaken about what's happening.

I'm not trying to be smart here, rather useful (I'll even be happy to know the truth and admit I was wrong). So if you have a better idea, please state it!
Noone here can tell truth, we have only rought idea how thier servers are done, but we can guess...

My ideas would be:

Simple connection overload. We know that GW uses blobs in database to store character data, with hundreds people picking items, database could get overloaded when servers fetch updated character data. Possibly overloaded so much that it would timeout (and not receive commit command), thus it will rollback. Lots of open connections watiing till timeout would be basically self-DOS (+ opened connections to players senting tons of data - one person picks present -> info that hes picking it gets sent to all of people in explorable) of game servers, giving us 007s

It would also be natural that servers kick people when their character update fails as protection from duping attempts, because most of duping relies on servers failing to update data correctly.

Also, people are district hopping just after they get hats. That produces insane load as they are being sent quite and amount of player related data, possibly several times in row as they look for correct district where they can get seccond hat.

Cherrie

Cherrie

Krytan Explorer

Join Date: Jun 2006

Echowald

Marked by [Fury]

Me/

I hope ANet will abandon the idea of popping-up presents the next year... or get more servers and more bandwith dedicated for the event...

I don't mind not getting the presents but loosing the hat that already appeared in my inv really upsets me...

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by zwei2stein
My ideas would be:

Simple connection overload. We know that GW uses blobs in database to store character data, with hundreds people picking items, database could get overloaded when servers fetch updated character data. Possibly overloaded so much that it would timeout (and not receive commit command), thus it will rollback. Lots of open connections watiing till timeout would be basically self-DOS (+ opened connections to players senting tons of data - one person picks present -> info that hes picking it gets sent to all of people in explorable) of game servers, giving us 007s
I agree on this to explain the rollback (which seems like a rare event from what we've read so far), but probably not the lag, which corresponds more to the other point you mention:

Quote:
Also, people are district hopping just after they get hats. That produces insane load as they are being sent quite and amount of player related data, possibly several times in row as they look for correct district where they can get seccond hat.
Yep, I don't know why Anet hasn't implemented a fix for that. People don't have to change dis, or at least could wait until the event is finished.

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by Cherrie
I hope ANet will abandon the idea of popping-up presents the next year... or get more servers and more bandwith dedicated for the event...
It must be a hell of a job for them. I imagine that most of the time LA/Kam only have 2-3 dis with a few hundred people, and suddenly for just one day they get 100s with several hundred of people.

I laugh when I picture this in my head with an airport with its planes, and in a matter of seconds tens of thousands of people rushing through the gates

Cold Hearted Zero

Frost Gate Guardian

Join Date: Oct 2006

Gotass Community [gA]

lol looks like anet fails at event again ^^

Harmless

Harmless

Frost Gate Guardian

Join Date: Dec 2005

Uber Elite Rit Force of Justice Headquarters

What's a Guild? [LoL]

Rt/

Hope they just make the presents go into your inventory automatically next year.

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Zomg in dist 1 of la euro & yet again lag @ 2pm gmt event. Mapping as we speak.

Legion Magnus

Legion Magnus

Frost Gate Guardian

Join Date: Nov 2005

Legion Magnus

W/

Largest Ping I experienced was 76,000 during the second event. People couldn't even pick up their own presents for some time.

I too vote for Presents going automatically into your Inventory. Seems the only fair way for everyone to benefit from these events. I for one especially do not like to see what it brings out in people fighting over virtual presents.

Drop of Fear

Drop of Fear

Forge Runner

Join Date: Nov 2006

W/

great grenth-dwayna just came again and still the full district is lagging 50-100seconds. err7 and rollback

GOOD JOB

mr_groovy

mr_groovy

Desert Nomad

Join Date: Jun 2006

Netherlands

No Inherent Effect [NiE]

Quote:
Originally Posted by Drop of Fear
great grenth-dwayna just came again and still the full district is lagging 50-100seconds. err7 and rollback

GOOD JOB
Pff good thing i zoned out of there. Though that's really crappy 2 rollbacks
Waiting in kamadan to get my other hat.

Mortis

Krytan Explorer

Join Date: Mar 2006

Hate The [Cape]

W/

Getting alot of lag as well at the moment, but this is in the middle of a vanquish. 13k ping or so. GG.

Traveller

Traveller

Wilds Pathfinder

Join Date: Jul 2005

Finland

League of Extraordinary Explorers [LOST] (my one man guild)

Me/

Huge lag and whatever district I've been during the finale hasn't had a event visit at all. Do I have to start idling now in LA D1 to guarantee a working district, eh?

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Yeah, lag started to build up for everyone in Kamadan d10 few minutes ago (everyone complaining at the same time). I figured something was about to happen, so I went to the guild hall real quick - was fine there.

Cherrie

Cherrie

Krytan Explorer

Join Date: Jun 2006

Echowald

Marked by [Fury]

Me/

Quote:
Originally Posted by Fril Estelin
It must be a hell of a job for them. I imagine that most of the time LA/Kam only have 2-3 dis with a few hundred people, and suddenly for just one day they get 100s with several hundred of people.

I laugh when I picture this in my head with an airport with its planes, and in a matter of seconds tens of thousands of people rushing through the gates
Naturally I'm aware of the fact, but ANet surely is as well... Imho if they are not prepared or can not handle the ammount of info transfered during the events, they shouldn't be doing events or change they way they are.

Croco Clouds

Croco Clouds

Wilds Pathfinder

Join Date: Mar 2007

Montreal, QC, Canada

Divine Illumination [LaZy]

E/A

It looks like Grenth wins the Wintersday! wooooo extension!

genofreek

genofreek

Desert Nomad

Join Date: Jan 2007

USA

Jenova's Apocolyptic Remains [JAR]

D/

I really, really, really have to second everyone who suggested putting gifts directly into the inventory from now on. Means AFKers don't miss out either. :P The lagspikes don't happen for me until after the presents drop, suggesting that that's the issue. I immediately ran off the rings to register my hat with Ludor and stood way back on Merchant's Row. I still got insane lag and struggled to pick up my gifts, but at least I could move. More or less. My computer could handle it. Also, I wasn't disconnected.

It loses some magic when there aren't sparkling gifts all around the 9 Rings, but I'd rather have it that way than spend 10 minutes staring at one with my name on it and being unable to pick it up. :P

chowmein69

Forge Runner

Join Date: Jan 2007

just got errored out when the presents were dropping

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

I err7'd before they even showed up -.-

I D E L E T E D I

I D E L E T E D I

Wilds Pathfinder

Join Date: Oct 2007

[BAAA] guest me NOW

Mo/

Quote:
Originally Posted by Gaile Gray
But with Wintersday just two days away, I want players to think about it a bit, about what they might be doing or might be tempted to do, so that they don't risk losing access to one of the best days of the game year.
Thank You Gaile, it REALLY was one of the best days of the year. Waisted 3 hours trying to get my hat and error just before getting it. You Rock!!!!111!!!!

Witchblade

Witchblade

Polar Bear Attendant

Join Date: May 2005

nice job, got 1 wintergift this time ^^

BuD

BuD

Krytan Explorer

Join Date: Mar 2006

Nunya

E/Mo

Yup had 6 gifts staring at me with a 88k ping....leading to a Err7

GG Anet!

yishin

Frost Gate Guardian

Join Date: Jun 2007

Isle of Meditation

N/

this is getting so annoying.
I lost another hat.
In this years 4 finale only one hat.

BuD

BuD

Krytan Explorer

Join Date: Mar 2006

Nunya

E/Mo

oh NICE! When I was able to reconnect all the shards I won were gone & I didnt receive the hat.

GG Again!

Tyla

Emo Goth Italics

Join Date: Sep 2006

incredible lag spike...couldnt pick up pressies

onerabbit

onerabbit

Grotto Attendant

Join Date: Mar 2006

Thanks to all the guru [mods]

my ping is 200.. normal for me
i havent had no problems. I was in dis 4 of LA, stole about 30 pressies w00t =D

Crom The Pale

Crom The Pale

Furnace Stoker

Join Date: Nov 2006

Ageis Ascending

W/

Well, I see they still haven't learned there lessons from previous years...


[IMG][/IMG]


The unclaimed gifts + the deaths that keep anyone from picking up even assigned gifts let alone the free ones means that 30 sec after this screen shot the entire district was kicked out and lost everything from there inventorys from the last 30min or so.

Something needed to be done last year, and nothing happened.

Something should be done this year, but nobody will be in GW next year so were SOL!

LifeInfusion

LifeInfusion

Grotto Attendant

Join Date: May 2005

in the midline

E/Mo

got rollback on mine (I had afked the event) since my cc shards were in my box instead of in inventory

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

its NOT the amount of gifts on the ground (see screenie 1 from the 2nd time---lots of afkers at 6am est)..but this last time was HORRIBLE....lost hat and gifts and INSANE lag (see screenie 2).....and we had only about 1/3 as many people in the district.

npbiles66

npbiles66

Frost Gate Guardian

Join Date: Feb 2006

MN

W/Mo

Just got the 007 again for the second time.

Shadowmere

Shadowmere

Wilds Pathfinder

Join Date: Jan 2007

The Grim Squeakers [REAP]

N/

107,422 was the ping that did me in. Kicked me off after I had collected about 14 or so presents.

I just found it funny so I let the servers cool down a bit, logged back in and all my stuff was gone! no presents, no hat! I had my original amount of cc shards back in their starting position in my storage box.

I do hope that it's just a hiccup and I will get my hat and stuff. Otherwise I'm going to be a bit peeved for wasting a half hour for nothing.

bhavv

bhavv

Furnace Stoker

Join Date: Sep 2006

E.p.i.c P.h.a.i.l.u.r.e.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

sorry Shadowmere, prepared to be peeved.....all info was lost...you are back to where you were before it started....hope you have time to get to another time.

Shadowmere

Shadowmere

Wilds Pathfinder

Join Date: Jan 2007

The Grim Squeakers [REAP]

N/

Damn. That really really sucks...not only did I lose a bunch of crap/time but I now also have to run the risk of it happening the next time I try!

if this happens again I'm calling wintersday quits. The crazy lag was amusing but the novelty wears off quick when you lose everything you were there for.

Curse You

Curse You

Furnace Stoker

Join Date: Apr 2006

South Pole

The Magus Order

N/Mo

Try putting away your mini pets. They weren't able to be out last year, so they clearly are having some effect.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

I warped to my GH right after i got my hat, i crashed but i was wearing my hat.....soo maybe that will work for some people.

zwei2stein

zwei2stein

Grotto Attendant

Join Date: Jun 2006

Europe

The German Order [GER]

N/

Sooo, has anyone managed to use this guarateed rollback to dupe stuff?

wink wink. May this be your wintersday gift from me, you have 2 duping attempts left, make best of it. (i heard armbraces are stuff to go if you want to dupe ;p )

Nexevo

Nexevo

Pre-Searing Cadet

Join Date: Dec 2007

Domus Militis [DM]

E/

Quote:
Originally Posted by Curse You
Try putting away your mini pets. They weren't able to be out last year, so they clearly are having some effect.
A bunch of us tried advising others to do that but nobody paid any attention, we just got called noobs and told to stfu. Luckily we didn't get kicked but the lag was still very bad.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

I was wearing my hat when I lagged out and it was gone as well as the presents I had managed to pick up and the cc shards were back to the count I had before the event started (and hence when the lag started).

and I dont think it was the minis either since the first event I was at there were too many out to put out one....and we had no lag then either.