Easy way to get wintersday 2007 hats!

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

I really have no problem with this. However, it does strike me as odd that they would only do this for the most recent hats, and not all hats. So, second chances, but only for the hats that were given out two days ago? Just plain odd.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Quote:
Originally Posted by arcanemacabre
I really have no problem with this. However, it does strike me as odd that they would only do this for the most recent hats, and not all hats. So, second chances, but only for the hats that were given out two days ago? Just plain odd.
I agree....i'm still envious that i didn't get the 2005 grenth hat-.- lol only one i don't have

uhm i lagged so i i couldn't get the 2005 grenth hat.*cough*>.>....alright, where's my Horns of grenth :P

Zeek Aran

Zeek Aran

Forge Runner

Join Date: Aug 2006

Earth, sadly

BORK

A/

... o.O What's the point? Even if you were frozen from being laggy, you still would have got these.

Harmless

Harmless

Frost Gate Guardian

Join Date: Dec 2005

Uber Elite Rit Force of Justice Headquarters

What's a Guild? [LoL]

Rt/

Add this feature to get all hats Arenanet!

People who just bought the games recently would love to have the previous hats.

And those of us who have played a long time but had to miss a specific event would love to complete our collection.

HawkofStorms

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

Silly... but *shrug* no different from them letting you get the dragon festival hats a week after the finale which they already did.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Here is your official answer:

There was a very real problem with the Wintersday event. You can read about that here. The issues were related to a non-functional server (on our end, quickly solved) and a provider problem on the part of a provider working through the LA Data Center (which I think may still exist). The problem is, all games are authenticated through LA, so that's a major issue. The provider problems were so great, some people actually lost their Wintersday hat during the event.

In the interests of assuring that those who had received a hat would be assure that they could keep that hat, we considered making it possible for them to re-obtain the hat by some sort of system that established that they were present in the event. That, however, wasn't quite adequate, as some players would have been disconnected prior to the hat-giving portion, or may have been simply discouraged from attending to begin with. Therefore, to benefit the greater number of players, we are offering the hats through January 8th, with our apologies for any inconvenience.

This situation has a minor parallel, in that last year some players in Taiwan were affected by an earthquake in their region. However, that was a very localized problem, and the amendments that we made were appropriately restricted to the region in question. Because of the LA Data Center's key role in all games, this year's issue was broader, and we felt that it required an amendment with a larger scale.

We feel that by limiting the acquisition of the hats to a few days, we are retaining the specialness of the hats while showing those who had issues the consideration they deserve. We do not intend to offer hats from previous events; this is a special situation that deserves special arrangements.

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by Gaile Gray
Here is your official answer:

There was a very real problem with the Wintersday event. You can read about that here. The issues were related to a non-functional server (on our end, quickly solved) and a provider problem on the part of a provider working through the LA Data Center (which I think may still exist). The problem is, all games are authenticated through LA, so that's a major issue. The provider problems were so great, some people actually lost their Wintersday hat during the event.

In the interests of assuring that those who had received a hat would be assure that they could keep that hat, we considered making it possible for them to re-obtain the hat by some sort of system that established that they were present in the event. That, however, wasn't quite adequate, as some players would have been disconnected prior to the hat-giving portion, or may have been simply discouraged from attending to begin with. Therefore, to benefit the greater number of players, we are offering the hats through January 8th, with our apologies for any inconvenience.

This situation has a minor parallel, in that last year some players in Taiwan were affected by an earthquake in their region. However, that was a very localized problem, and the amendments that we made were appropriately restricted to the region in question. Because of the LA Data Center's key role in all games, this year's issue was broader, and we felt that it required an amendment with a larger scale.

We feel that by limiting the acquisition of the hats to a few days, we are retaining the specialness of the hats while showing those who had issues the consideration they deserve. We do not intend to offer hats from previous events; this is a special situation that deserves special arrangements.
What about consideration for those who lost pet's due to Anet screw ups during the first Dragon Festival, what about those of us that missed out on the preview event for GW:EN because of anets programing screw ups?

Over and over I and many many others have been told basically too bad, so sad..

Whatever.. I'm just here for the lovely conversation. I don't play GW anymore. (yes I KNOW that it doesn't matter if I quit)

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by B/P_Ranger
Whatever.. I'm just here for the lovely conversation.
And I'm just here for the players. *ahem*

AceeBlueEagle

AceeBlueEagle

Frost Gate Guardian

Join Date: Dec 2005

ASH -Ashes of Humanity

R/

Okay, everyone take a deep breath. Yelling about the hats, the bear, and the end of the evwnt will do nothing. If you want something to yell about, come to my house and try sleeping through the sounds of these RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing gerbils that my mother in law bought for my kids for Christmas. They run on the exercise wheel half the night. Argggghhhh....

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by AceeBlueEagle
Okay, everyone take a deep breath. Yelling about the hats, the bear, and the end of the evwnt will do nothing. If you want something to yell about, come to my house and try sleeping through the sounds of these RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing gerbils that my mother in law bought for my kids for Christmas. They run on the exercise wheel half the night. Argggghhhh....
Mother in laws are evil..

arcanemacabre

arcanemacabre

Grotto Attendant

Join Date: Feb 2006

North Kryta Province

Angel Sharks [As]

Quote:
Originally Posted by B/P_Ranger
Mother in laws are evil..
I can soooo vouch for that.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

hey now I actually LIKE my mother in law....


but getting back to the point.....many people did lose out on the hat (me included) because of disconnects, however; MANY people who never even thought about going to the finale can now get something that was supposed to be for that day ONLY.....and anet said they would never do something like that.....maybe they should have just had an extra few finales for those who missed out?? (like they did for taiwan last year).

Just not handled correctly I think.

Operative 14

Operative 14

Forge Runner

Join Date: Nov 2006

Arizona, USA

[OOP] Order of the Phoenix I

Quote:
Originally Posted by Gaile Gray
We feel that by limiting the acquisition of the hats to a few days, we are retaining the specialness of the hats while showing those who had issues the consideration they deserve. ...
Well that's not fair. I took a lot of effort to show up on time, several times in fact, so I could get my hat. Therefore, the specialness of my hat is ruined becuase everyone else has access to them. I demand this issue be resolved. (..kidding..)

However, I don't see what the 'specialness' is. Are we talking about items from a fun event that people use to remind themselves of of a great festival, or elitist markers people use to show how much better they are than everyone else who couldn't attend?

Zeek Aran

Zeek Aran

Forge Runner

Join Date: Aug 2006

Earth, sadly

BORK

A/

Quote:
Originally Posted by Operative 14
However, I don't see what the 'specialness' is. Are we talking about items from a fun event that people use to remind themselves of of a great festival, or elitist markers people use to show how much better they are than everyone else who couldn't attend?
"I was an active player during ______" and if it's anything more than that, someone needs a reality check.

Operative 14

Operative 14

Forge Runner

Join Date: Nov 2006

Arizona, USA

[OOP] Order of the Phoenix I

Quote:
Originally Posted by Zeek Aran
"I was an active player during ______" and if it's anything more than that, someone needs a reality check.
Touche'

However, one might argue that if that's important to some, so much so that they would argue against others having these hats, they might also need a reality check.

Zeek Aran

Zeek Aran

Forge Runner

Join Date: Aug 2006

Earth, sadly

BORK

A/

Quote:
Originally Posted by Operative 14
Touche'

However, one might argue that if that's important to some, they might also need a reality check.
The people who were there before Factions had more fun than anyone. T_T *points to reminiscence threads* Those guys deserve a tiny bit of bragging.

Vinraith

Vinraith

Desert Nomad

Join Date: Dec 2006

Quote:
Originally Posted by Zeek Aran
The people who were there before Factions had more fun than anyone.
People keep telling me that, but speaking as someone that's been playing since December of 2005 this game didn't really hit its stride until NF IMO.

madmonarch

Ascalonian Squire

Join Date: Nov 2007

PvE

E/

Quote:
Originally Posted by quickmonty
The funny thing is they give everyone a chance to get the hats and people are still QQing.
The real funny thing is that "QQers" lost their 1)time and 2)nerves due to laggy events to have that hats. That's why they "QQing".
Why then not add polar mini to merchant for say 100g?

Fril Estelin

Fril Estelin

So Serious...

Join Date: Jan 2007

London

Nerfs Are [WHAK]

E/

Quote:
Originally Posted by madmonarch
The real funny thing is that "QQers" lost their 1)time and 2)nerves due to laggy events to have that hats.
QQing will not give their back their time or nerves, on the contrary it will only make it worse. So it's uterly pointless. A few people simply do not want others to have the hats because they want to feel that they deserved it more than others, while it took absolutely no effort (and even worse, some people still complain even if they hate the hat design). Whatever the explanation is, some people will never be happy about this.

Let's just be happy for all those that got the hat and sweep all this negative energy.

WinterSnowblind

WinterSnowblind

Jungle Guide

Join Date: Feb 2007

Quote:
Originally Posted by Vinraith
People keep telling me that, but speaking as someone that's been playing since December of 2005 this game didn't really hit its stride until NF IMO.
I concur. I quit playing, shortly before Factions came out, and didn't return until Nightfall was released, and fixed the majority of the issues I had with the game.

And I've said it in this thread before, but I completely agree with Gaile. They're doing this because of the SERVER issues, many people who were there missed out on hats through no fault of their own. Okay, so some people who didn't bother to attend the event will now be able to get them, but I don't think there's much that can be done about that, and again, this isn't the first time they've done this.

Chrono Re delle Ere

Chrono Re delle Ere

Jungle Guide

Join Date: Jul 2006

The Land of Hyrule

[GoE]

W/

Quote:
Originally Posted by Aerian_Skybane
Seriously man? Not having a witch hat brings your train of thought to the complete downfall of a game-design company? Damn your life is shallow.
You've won the brand new 2008 GWG prize: "I can't see sarcasm trough people's posts". Gratz man!

raven214

raven214

Krytan Explorer

Join Date: May 2005

R/

Hmm, since the rules have apparently changed, I'd like to get my 2005 grenth antlers back (had to delete them long, long ago to save storage space... way before the hat maker came on the scene).

Servant of Kali

Servant of Kali

Jungle Guide

Join Date: Jan 2006

Me/

Great!

I can get a hat! wooohooo! Argh, New Year usually proves most difficult for me to be online, and hats are given then every year grr. So this is great news ty.

ps: If I ever become a serial killer, people like Eldin will be on my list! Oh joy!

pps: To all people here who think they become "special" and "cool" because they have an item in a fictional online game - well guess what, you're not. To become cool and special you need to become impressive people with real qualities worth mention (read: virtue).

Tea Girl

Tea Girl

Banned

Join Date: Jan 2007

Mo/Me

Quote:
Originally Posted by Eldin
I stayed up late on the last day of my holiday vacation, only to find out now all these NOOBS can get hats and act like they were part of a major event in GW history, when they're just freeloading off ANet?
By NOOBS you meant people who actually spent time with their family & friends instead of camping in a mmo waitting for some "special" item? You are just making yourself sound like some bags.

Yay @ this update.

Ouchie

Krytan Explorer

Join Date: Jan 2007

[Leet]

R/

All Hats from All past events should be available that day too. Make it fair to those who weren't able to be around or who crashed out before this last Wintersday as well.

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Well, i think it's a good idea, but I wish I would have known earlier, but i guess they couldn't expect the servers would crash and lag.

Oh well i got them.

Dallcingi

Dallcingi

Desert Nomad

Join Date: Nov 2006

USA

The Black Parades [死人死]

Mo/

Guess this is how they repay people for lag.
And those people on vacation.

Nyghtslave

Ascalonian Squire

Join Date: Apr 2007

Temple Of Love

N/Mo

This solution really gets me going. I collect hats and seem to remember dubious info on canthan newyear last year. Everybody thought is was another day and a lot of ppl missed out on the hats. Serious begging with Anet didn't help, I should have read it better. No hat. Sorry. And now ppl can just go out and get hats!? where was this solution earlier!?

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

The immaturity and selfishness on this forum is unbelievable. How does it hurt anyone that someone gets a hat that has no use in game. There was a problem with the event and this will fix it for those who lost out.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

Shame they didn't implement this idea for the Canthan celebration with the Lion Masks. I had a problem where after I'd shown the mask to the "Festival Hat Maker" he refused to make me another one for any characters. As such, I'm left without the Lion mask even though I got it and showed it to the correct person.

http://www.guildwarsguru.com/forum/s...php?t=10122095

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by Gaile Gray
And I'm just here for the players. *ahem*
Since the mod's so kindly removed my reply to you. I will say it again

I'm turning this into a public reminder -
There are no exceptions to the rules on flaming and trolling forum members, and these members include Gaile Gray. You can disagree with her, and you can even make personal commentary to an extant that is still civil. You'll find that there are moderators who do so freely, and unashamedly, as well as those who are ardent supporters. (Read a PvP forum, and this difference of opinion is especially obvious.)
We don't take sides on this - the rules on civility are universal.

Additionally, if you've had a post deleted and no message saying why, contact a moderator or administrator and ask them before reposting. It is generally encouraged that moderators PM posters explaining why specific posts are removed, but depending on the moderator's time and workload, this is not always feasible - IE, in a thread with 20 posts deleted after turning into a flamefest, it simply may not happen.

Zeek Aran

Zeek Aran

Forge Runner

Join Date: Aug 2006

Earth, sadly

BORK

A/

Quote:
Originally Posted by B/P_Ranger
Since the mod's so kindly removed my reply to you. I will say it again
She's not reading your posts. And, if they deleted it once, why do it again? Maybe she likes her job. Maybe not everyone is quite as bitter as you.

quickmonty

quickmonty

Ancient Windbreaker

Join Date: May 2005

Quote:
Originally Posted by B/P_Ranger
Since the mod's so kindly removed my reply to you. I will say it again
Ouch! That fire burns. I think I'll stick my hand in again. *sigh* Some fools never learn.

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by Zeek Aran
She's not reading your posts. And, if they deleted it once, why do it again? Maybe she likes her job. Maybe not everyone is quite as bitter as you.
I dont care if they remove it again. I brought up a valid point in the post she quoted part of, and got snarky about.

I WAS a player until the end of this event. And at every ANET fail, I have been and so have many others been told over and over again too bad soo sad.. From the First Dragon Festival taking the pets to the pre-release of GW:EN (expansion pack) not supporting video cards that the core games do.

Gaile gets as good as she gives. Get snarky with me, and I will give it right back.

Gaile Grey is public relations, public relations = cleanup crew for the company
and that my friends is not being here for the players.

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by B/P_Ranger
What about consideration for those who lost pet's due to Anet screw ups during the first Dragon Festival, what about those of us that missed out on the preview event for GW:EN because of anets programing screw ups?

Over and over I and many many others have been told basically too bad, so sad..

Whatever.. I'm just here for the lovely conversation. I don't play GW anymore. (yes I KNOW that it doesn't matter if I quit)
was my post in reply to her response

Gaile then quotes only
Quote:
Originally Posted by B/P_Ranger
Whatever.. I'm just here for the lovely conversation.
and replys
Quote:
Originally Posted by Gaile Gray
And I'm just here for the players. *ahem*
And I don't have the right to reply to that?.. Whateva..

Zeek Aran

Zeek Aran

Forge Runner

Join Date: Aug 2006

Earth, sadly

BORK

A/

Quote:
Originally Posted by B/P_Ranger
I WAS a player until the end of this event.
Then LEAVE! Find something better with your life to do besides troll forums! Not for our sake, but for yours, just leave!

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

Quote:
Originally Posted by Ouchie
All Hats from All past events should be available that day too. Make it fair to those who weren't able to be around or who crashed out before this last Wintersday as well.
wah wah......no they shouldn't. Don't be greedy.

B/P_Ranger

Academy Page

Join Date: Jun 2006

R/Mo

Quote:
Originally Posted by Zeek Aran
Then LEAVE! Find something better with your life to do besides troll forums! Not for our sake, but for yours, just leave!
Why leave? Because our opinions don't match up? Because we don't agree?
No point in leaving, I stay and voice my thoughts in hopes that a game I truely loved playing will once again become a game I love playing.

You are angry with me because I voiced my thoughts? Because I dare stand up to the great and mighty Gaile Grey? I'm not angry with you, or anyone else on these forums. I am annoyed that it is cool for Gaile to be snarky to me, but not for me to return it.

You have refused time and time again to reply to thoughtful posts on the topic about why others think what has happened is wrong, and only choose to reply to OT stuff.. maybe you should either back up your thoughts, with vaild points to those of us who are pointing out what we believe is wrong, or sit down, and be quiet till you have something worthwhile to say.

Telling ppl to leave is not helping you anymore than my snarky-ness is helping me. :P

quickmonty

quickmonty

Ancient Windbreaker

Join Date: May 2005

Quote:
<snip> and only choose to reply to OT stuff.. <snip>
What was the topic? Oh yeah

Easy way to get wintersday 2007 hats!

Thank you, OP for informing us (me, at least). I really didn't mind that I couldn't be here for the event (too busy spending time with family and friends), but I like being able to get them just the same.

Yichi

Yichi

Furnace Stoker

Join Date: Sep 2005

Guild Hall, Vent, Guesting, PvE, or the occasional HA match...

Dark Alley [dR]

just wtf kind of consideration do you want for losing a pet that happened over a year ago?

It happened to many others and youre the only one left in the world that still holds a grudge against it. Everyone else just went out and capp'd a new pet. So lets see... If youre the only one whose opinion is this way, everyone else is refuting you... I would think that would make you wrong. But forgive me for having logic.....