BMP for sale

Thank you so much for that... So many people seem to be thinking a lot of us are angry about the fact that other people are now able to have access to the BMP, which is simply not true. Our anger is mainly about being actively misled by a company we put our trust in. I don't ask for anything free in return, but I would like an acknowledgement that Anet has handled this entire situation absolutely appallingly, and perhaps work on these kinds of disasters in the future. There are a lot of loyal fans who would like to keep supporting the company, but if anything like this happens again I know that a lot of us will simply have had enough.

I personally think that all of GW was a giant beta test for Anet. From start to finish, from the game design through skill/game play changes to how they deal with the comunity at large.

I have both high hopes and some trepidation that they have learned from ALL of this and will present us with an exceptional product in GW2.

One will note that since that first night the "We didn't say..." was posted they have shifted to "People couldn't get it" - I think, at the least, they learned that being that legalistic with their phrasing was a bad idea.

While the best thing that should have happened was correcting us once (all it would have took was a whole two or three sentences - even if it was "we do not know") the sad thing is that they could have re-released it in such a way as to *not* tick off nearly everyone who got it (and those that aren't were ones that felt companies lie anyway, for a company that has always gone out of their way to *not* do this I wonder how it feels?). Some will still complain, but no matter what you do some will complain but right now is A LOT complaining (even on boards and with people who I have never seen it before).

They could *easily* have run another promotion once those new methods of payment were in place for those that missed and for the new players include it with any platinum edition owners - many of us that did get it *do* fell sorry for those people. Especially the new players who *never* had access to it (in fact, many of us know the feeling having never had access to the CE of prophecies).

In the end I want my "Thank You" for being a loyal customer (as Gaile had said the thing was - especially since for me the online GWEN was 5 dollars more than brick/mortar GWEN + BMP). That means I either get something that the "non-loyal" ones get or force them to move into the "loyal" category. If the others now have the same choice we did (spend that 30 dollars in the online store, now even easier with the unlock packs) or new players who went ahead and purchased a bundle (platinum edition) i'm fine with giving them the "thank you" also - after all the now mostly qualify as said "Loyal Customer". As is, the people who decided that the content would suck and not be worth fooling with were the ones who made out best.

*shrug* In the future I just will not trust them, I suppose the ones that called us Naive for believing them are right, probably not what Anet really wanted to happen but that is what happens when you try and manipulate what people think - they generally loose trust in you.

I highly implore you not to ever play WoW then.

rofl,

TIME LIMIT

Told you all many times, time limit does not equal special/limited edition. that is in no way misleading. TIME LIMIT. means when the time is up YOU DON'T GET IT FREE ANYMORE. hence it is for sale now, when the time limit is over it is a pay content. sheesh, but no, you all who are complaning now and looking up laws regarding online sales, stop twisting the facts.

Demand by whom? NCSoft?

Try "need of more money", as in greed.

For those who are coming in with helpful comments like ROFL, or calling us naive, or suggesting a lack of reading comprehension. Here is the important line from the blurb:- The Bonus Pack will only be available to the exact account that fulfills this promotion in the in-game store or the exact account on which a qualifying Guild Wars product is activated that has been purchased in the PlayNC store.

Pease note it DOES NOT say 'the free bonus mission pack promotion will only be available' it says 'The Bonus Pack will only be available to the exact account that fulfills this promotion

If you read and comprehend that sentence correctly, it DOES directly state that it will only be available in this way. Therefore we have been lied to and we are entitled to a refund.

Sorry that I keep coming back with other points, but I am checking with people who understand the law better than I do, while I await my reply from support.

what I understand from that phrase is: BMP will be available to the exact account that fulfill the time limit offer, meaning the BMP is not transferable to another account. For instant: if you use account ABC to qualify for the BMP, account ABC will get the BMP and not account DEF.

If Anet is offering the BMP with another time limit offer for FREE, IE buy X amount online to get BMP free ONCE AGAIN, then there will be a big problem for them, because then they would have broken the Time limit offer. Since they are SELLING the pack now it is not a bonus anymore, I think it is wise that it is not called The Bonus Mission Pack anymore, instead called the Extra Mission Pack or something else, and in the description says that this was once given free to customer who supported the online store.

.....didn't we have this exact same conversation in the previous thread where Gaile splitted her hair regarding the issue?

don't remember, was away for holiday and had miss mini polar bear!!!!! aaaaaaaaaaaa...... but I hope people will just let this go already.

You know what this entire thing reminds me of.

When they release a new type of food or product onto the market and it says "limited edition" on the packaging and you get the impression that it wont be around for long.

Then 6 months later it still on the shelf!

We have all seen that, we all know it happens and we all know its a blatent marketting scheme to make you think "ooo get it while I can", and you fall for such an age-old trick!

But limited edition or special edition or any combination or wording like that doesnt mean what we think it does. It sounds like you have only one chance to buy it, but you dont. It just a marketting term and it worked!

As for your quote of "'The Bonus Pack will only be available to the exact account that fulfills this promotion".

I dont see the issue there. That makes perfect sense to me. If you buy an item from the online store, then ofcourse it will only work with with the GWs account you bought it on. I dont see what they lied about there or how you could miss-concieve that?

Again I would love to hear the quote from Anet stating the BMP would only EVER be available through the BMP promotion? Someone find me that quote and then you might have something worth fighting about and something worth taking to trading standards.

Unless you can prove that the terminology used by Anet in their advertising was miss-leading enough to make people think they had no choice but to buy it during the promotion. Then Dont bother! A lot of terms in marketting like special offer or limited edition or promotion are not defined the same way they would be to you and I.

Marketting and advertising have different definitions and legal standings for certain words and phrases. They could say an item is "limited edition" but unless they state you can only buy it during a set time, its not actually limited at all.

Just as Anet said you could only get the BMP as part of the promotion at that time. They never stated it wouldnt be sold as a seperate item in the near future or that they wouldnt concider it. If you imagine that maybe 1/4 of the community got the BMP during the promotion, as Anet likely to not sell it to the other 3/4 at a later date?

Ofcourse they would! You have to accept a certan amount of niavity on your part for thinking the promotion was the only chance to buy it!

That's called lie.

May I ask you please, when you originally read the information about the BMP did you personally think this would be a limited offer? Please answer truthfully, and not with the advantage of hindsight. At the exact time the promotion was announced can you honestly tell me that you did not assume that the promotion was only available during that limited time?

Even if you did know it might be available in the future, did you think that it would probably be a lot more than a mere three months into the future?

I just don't think that you can call us naiive (although in hindsight I guess it was - but that's just it hindsight) when I'm sure that even most of the people abusing us now for being angry and upset about this situation probably had the exact same assumptions about the BMP as we had - proven by the number of threads going around whining about how the BMP wasn't available anymore...

Funny how someone would compare "limited edition" product of ANYTHING with this online-only product.

HILARIOUS.

Even the "really" limited edition of GW collector's edition would still be available TODAY if nobody buys it. Do I need to explain how this kind of thing works? Really? Seriously?

Please.

Its not lieing. There are set legal definitions for marketting terms which are different to the definitions we know and use in general conversation.

If you took legal action and said a company lied about an item being limited edtion because it was still on sale 6 months later, you would be thrown out of court.

limited edition, special edition, "promotion" do not suggest a limited time offer. It is simpy marketting slang to make you think that.


I honestly saw the promotion and thought to myself...

1) There is no way im paying more for GWEN just to get the BMP and Im not paying £18 on something else just to get it.
2) That Anet would later sell it as a stand alone item.

...I honestly thought that and didnt fall for their little trick. Thats why im saying you all have to accept a certain amount of niavity and stupidity for falling for a blatent marketting scheme.

No it wasnt nice and yes it was underhanded... but their a business and it worked!

Look at the fuss and protests it caused when people couldnt get it from the store, and look at the fuss now about it being a stand alone item. Will that hurt sales? Nope!

It will increase sales due to the all the attention! Anet knew what they were doing and you all thought "woo I want to be the first to own the BMP" and rushed out and spent your money before thinking, and now your suffering!

The fact is you could have all waited but you didnt.

Just one question.

If everyone who didn't get the BMP thought that it would be released once again, why all the petitions and QQ'ing about it on these very forums?

Surely if you knew it would be re-released there was no need for all of that?

This. QFT a thousand times over. For once, fish speaks the truth

Maybe it's just my jaded view of the world... but it was never in doubt that A-Net would release the BMP for sale.

A-Net is a business. Businesses make money. Getting people to buy GW:EN at a mark-up price online/character slots = money. Releasing the BMP at a later date to everyone else = more money.

See?

EDIT to avoid double-post...

People are, by and large, incredibly silly and often blind to things that ought to be obvious.

I do agree with both you and fish that they would release it later. I assumed it would happen...I simply didn't expect it to be within 3 months! lol, shame on me I guess. Still, I do feel a little betrayed, whether it be by my own stupidity or the company.

Im willing to admit that I protested about it being sold as part of the promotion, even thouh I realistically knew it would be sold later as a solo item. But that was out of principle at them doing it that way first.

It was a bad way to do it and now we're feeling the impacts on those who paid more for it.

But had we not protested and not spoken out.... it may have been different.

Has anyone of you complaining that less forunate people then yourselves should not have access to it, stopped to think that perhaps ANet had no original intention of re-releasing it? If I understand correctly the quotes I have seen from Gaile, they dsicovered, after the promotion, that the inability to access and pay through the online store was more widespread then they had originally perceived.

So, a company wishes to make their customers happy, and since such a large amount of people have reported their inability to access or pay through the online store, they decided to re-release it, assuming that those who take have the ability to take part in the promotion would be happy with simply getting it 2 months ahead of anyone else.

Also, I find it amusing that the you people are complaining the ANet is 'greedy'. And, if not greed, what is motivating your comments of 'don't give it to those with the inability to order on the online store' and 'give us our money back'?

Lastly, I would like to say I don't support the people who simply didn't buy it because they wanted a box and then started crying when they didn't get a BMP.

No Cach

Demand from players, especially in Europe that couldn;t use the ingame store due to lag or (and i don't personally believe this one) no way to use the ingam store due to some countries limitations on debit cards/bank accounts

however, THIS is why NCSoft/ANet decided to put it up for sale

besides, i bought the Game of th Year edition of prophecies, just for the weapons, then they put the Game of the Year weapon pack in the ingame store... Same thing, but i'm not pissed at that

this is what gets me -

I did not buy it because I did assume that it would be offered as a stand alone product. I even guessed it would be offered by Christmas - off by a month.

But I had not realized at the time that Gaile said it was not feasible to offer retail and they had no plans to release it later.

Now that I know she said that, I can understand how so many were misled and thought it was a one time offer. I would have thought so too if I had seen that statement at the time.

So, how do we go from "having no plans to release it in the future" and "not feasible to release retail" to releasing it as a retail product in less than 3 months?

now I realize why some have lost trust in ANet.

The problem is not that they are now releasing but that those who bought it are beginning to suspect ANet planned it this way all along and fibbed to get them to buy it sooner.

Gray is such a friggin lier. A-net makes so many friggin mistakes regarding bugs, released items (e.g Polar Bear) and now they lied about the BMP's re-release chance, you simply cannot trust anything they say.

Ugh another person who has to shoot the messenger! Give her a break, she is only passing on what she is told by here work colleagues. She is just the PR person.. dont have a go at her about it.

And are you suggesting that Anet are the only computer company in the world who delay releases, release software containing bugs and make mistakes? Get real!

What company doesnt!

Well the first quote is fine. There are things like the financial year and budgets to take into concideration and persuading your boss to let you do stuff. They cant promise things they are unsure about.

And that second quote is fine too because it may not have been feasible at the time and they had to wait until the budget allowed it.

They cant make us promised about everything because if they fail to provide it looks worse!

I too feel a little slighted that I was 'told' this was a limited bonus, and is now accessible to all. I do not feel that a-net should not be albe to do this though, or that they cheated me by doing so.

However, since this is now an - albiet small - expansion pack, you should be able to get the gold bonuses from the missions for ALL of your characters.

I always felt that was a little ridiculous from the beginning. It's not like you're going to become a millionaire by buying dozens of character slots and repeating the BMP over and over. Even if someone DID actually do that, hey a-net, they would still be buying extra character slots right?

freekedoutfish. copied this line If this is only made available online, buy spending a certain amount during a set date, then your alienating alot of loyal customers and giving access to new content and LURE to some and not others.

from this thread. http://www.guildwarsguru.com/forum/s...0208860&page=4

Now I don't want to suggest that you are full of shit, but that sure don't support your 'even thouh I realistically knew it would be sold later as a solo item' line which you have now adopted.

I will say AGAIN I am happy that everyone who couldn't get it before now can. BUT I was lied to and paid £18 for access to BMP as a direct result. I just want a refund, they can have their damn slots back, then I will be happy to pay for the BMP even though it isn't actually worth £6, and I will still have faith in Anet's marketing and integrity.

Even if legally they haven't done anything wrong (will see how that develops) there is no doubt that morally they damn well have.

I'd wager this will hurt when they next time put up their "special limited time thank you offer" promotion for their online store.

With all the flak they took when they first suggested the idea, then all the fuss about people missing out for various reasons.. and now all those who did buy it complaining that others can get it. Do you really think they will attempt something similar to this again?

Yeah, um....why not put all the old "exclusive" stuff on the store? Exclusive content is for gimps.

IMHO it would seam that purchasing GWEN on the online store for the bmp was a waist, it would seam that given enough flak to make it avail to everyone doesnt make the limited exlusive a waist, not in favor however i guess the majority wins

so does this mean that those that want stuff done in the past, divine aura, the tengu mask, dragon mask, will become avail to all now

No, not really. Plenty of people complained int he past about limited edition offers that they missed and Anet never blinked. The BMP is different from CE toys in that it is actual gameplay and storyline content.

Also, Anet or NCsoft never said that the BMP would be "exclusive" or "limited edition", people just assumed that even though many of the rest of us assumed the wording in the BMP info suggested that it would probably be available again.

I personally believe they should sell the old limited edition stuff in the online store (even though it would cause many here major identity crisis, and cause them to come on the forums and complain) Anet would make good money in return for digital content they worked hard to create, currently only "black market" gold sellers get to do that.

I don't see why this is still a debate. The minority assumed that the BMP would only be offered through this promotion. The offer was a brightline statement saying that the promotion was only to go on for a limited time, nothing was said of it's later marketability.

It's your own fault for assuming this, and not ANet's. Their prior statements through Gaile Gray, whom a reasonable person would never believe, have no effect on the offer you accepted. The company never committed itself to limiting marketability of it's product.

If you decide to attempt legal action for 20 bucks please keep me updated, I need a good laugh now and then. I'd like to see laymen who have no notion of their rights in contracting with another party bring a class action suit against a company for $20 each when you have in fact received a substantial benefit from the completion of the contract. If you actually managed to get a lawyer to represent you, and one would probably only do it out of sheer hilarity, the court would 12b6 you immediately for wasting their time.

And was I wrong?

If they had continued to only sell it as part of the promotion ONLY then it was alienating a huge chunk of the market.

What did they do?

They are now selling it a a stand alone item and no longer alienating anyone. I would say that was a result and well worth my contribution to that thread! Dont get peronal about this!

Look you bought the BMP when it was first out because you wanted it right away, and didnt have the sense to wait and see if it was later sold seperately. I did wait and didnt give into Anets sales techniques and now im reeping the rewards.

You said yourself you already owned GWEN (like I did before the promotion) and had nothing else to spend £18 on (just like me), so basically wasted your money on slots you didnt need. You knew you didnt need those slots and Anet didnt force you into buying them.

But being inpatient you had to own the BMP right away!

You could have waited like me, and seen what happened a a few months later... you shot yourself in the foot!

Its your own fault if your going to be inpatient and rush to buy things the second they are released. Like any product they are viable to change in price and how you aquire them. Anet has not broken any rules or lied. They simply changed how you purchase the item and made it cheaper at a later date.

Would you run back to a supermarket and complain after buyin carrots for 50p/lb one day, if they were 25p/lb the next day? Ofcourse not! Any company is allowed to reduce the price of their items and how you aquire them... you should have waited!




How come no one complains about them selling the bonus weapon in a pack which were originally part of the special edition of prophercies? Or something like that. Surely that falls under the same situation.

Actually...that would be exactly what it supports. Now I don't mean to suggest you're full of s***, but...

Really? that's not the feeling I'm getting.

And what if they did do something legally wrong? You're going to sue A-Net over a $10 BMP?

A-Net has done nothing 'morally' wrong. See my last post.

we didn't buy whatever we bought to "get the BMP right away" we bought whatever we bought to get the BMP period, or so we thought

And at no point did you think...

"hang on... £17 to get the BMP? Thats alot of money and there isnt anything I really want from the store worth that value and that means GWEN would be more expensive, maybe I should wait or join the protest to make it a stand alone item"?

It doesnt seem it.

It seems you just jumped right in, spent your money without thinking and now your p'd off because its cheaper. Am I right?

Would it have hurt to maybe join the protest and wait and see the end result?

if anet/NCsoft needs more money, they'll just open up another "buy $30 on the online store, get the BMP for free" promotion. making the BMP $10 on its own is primarily for our benefit. it gives more choices to the players.

No, it says that it will only be available to the exact account that fulfills the promotion. That can be construed to mean that if you own multiple accounts, it is not transferrable to the other accounts.

Well, yeah.

It could have been that Anet would never offer the BMP again.

Nobody knew for sure at the time...

your assuming quite allot

1: i was never on guru till a couple weeks ago, so i had no idea people where even upset about the BMP. offer sounded good to me get a "limited time offer" product. missed out on the CE's because i just started playing GW a few months ago.
2:i didn't pay more for GW:EN, i payed the same amount(albeit without the box)
3: its not cheaper, its cost more. unless you forgot how to do math $10 cost more than free.
4: i wouldn't give a flying rats belly button if every GW player in whole universe had the BMP, aslong as they all got it the same way i did.