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Originally Posted by N8mare
Send an email to the support department asking for a refund for buing Guild Wars. Scan your receipts and send them too.
Arena Net has absolutely NO RIGHT to DISCRIMINATE players from Taiwan, Hong Kong or any other country just because they THINK some players MIGHT do something that MIGHT affect game's economy (which is a LIE, as I showed earlier).
This is just brainless!
If you do not get your refund - do not buy Guild Wars 2! Do you want to support a company, which treats its customers like trash ?
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We did send email to ANET game support deparment
these are their reply
I suggest them maybe could think about transfer Taiwan ppls' accounts to US region
Ask players to sign an agreement before they can login
If players againt those rules of US region, will be banned forever
Once player login US server,means you controlled by US's law and rules not Taiwan's
(In Taiwan's law, seems game company cant banned players forever
maxinum period is one year)
Then they told me post the suggestion on fansites
Btw, These responds from PlayNC looks like ROBOT answers ...
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Hello,
Thanks for contacting the Guild Wars Support Team. In order to better assist you with this issue, we will transfer your ticket to our Game Support Department. A member of that department will be in contact with you shortly. If you have any further questions, please let us know and we will gladly assist you.
Regards,
The Guild Wars Support Team
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Hello,
Thank you for getting in touch with us to relay your concerns regarding the changes in Guild Wars service to players from Taiwan, Macau, and Hong Kong. We regret that changes to our game service became necessary as of April 1, 2008. However, such matters were outside our control. In addition, we apologize for not being able to give more notice to players about these changes, but such notice simply was not possible for us to offer.
The game servers for players from Taiwan, Macau, and Hong Kong are located in Taiwan. Therefore, Taiwanese law impacts how we service and support our games. Because of recent changes to laws in Taiwan, we have been required to make significant changes to the way that people can play our game. Players will be able to continue to engage in PvP with other players from around the world, and they will be able to play PvE with other players from Taiwan. However, due to the new laws, we can no longer support PvE play on a global basis, nor can we allow access to the International Districts from Taiwanese servers.
The new restrictions on how we can monitor and maintain our game service mean that we may not be able to terminate the accounts of those involved in real-money trading. Yet, if we are not able to take action on the accounts of those involved in real-money trading, the entire game community may be impacted by severe damage to the in-game economy. So in order to best preserve the integrity of the game, and yet still allow players from Taiwan, Hong Kong, and Macau to participate in our game, we have developed the practices mentioned above, which will allow PvE play and trade in a closed environment and PvP play on a global basis.
Thank you for your understanding of this issue and for your support of Guild Wars.
Regards,
The Guild Wars Support Team
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Hello,
Thank you for contacting Guild Wars Support about this.
We encourage you to consider posting your suggestions on one of the many Guild Wars Fansite message boards. A compiled list can be found on the official Guild Wars web site at
http://www.guildwars.com/community/fansites/. By posting on one of these message boards, other players can comment on your ideas, concerns, and suggestions, and Development Team members are able to catch up on what the community wants to see in Guild Wars. Fansite forums make it easy and efficient for us to learn from those playing the game.
Thank you for your efforts in assisting us to make Guild Wars the best gaming experience possible.
Regards,
The Guild Wars Support Team