A word of warning to Logitech G15 users.

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c
cyvil
Academy Page
#61
There is another guru thread that speaks to the use of the G15 and macros, but I have not seen it referred to yet,specifically post #78.

I made about the same inquiry, as post #78, with GW support and received essentially the same answer. The minor difference in the answer that I received was a warning to make sure that I was in front of the computer whenever my toons were active. I wonder if the OP stepped away from his machine, if only for a "second," and a GM received no response after trying to contact the OP.
Keekles
Keekles
Krytan Explorer
#62
Quote:
Originally Posted by Miss Presler View Post
meh im good, only got emotes on me macros, nothing to worry about for me.
don't forget /resign for resign spikes!
Kashrlyyk
Kashrlyyk
Jungle Guide
#63
Quote:
Originally Posted by Star Gazer View Post
want to see something even more funny? here is the report details:



You heard it folks. Accounts are banned based on assumptions that you cannot do a mission a certain number of times.
At some time Gaile actually said, they have banned people based on incomplete informations. This doesn´t look like they changed that.
e
english storm
Frost Gate Guardian
#64
Quote:
Originally Posted by fusa View Post
What you are referencing is the new built in support for the LUA scripting language. Read here for more info: http://newsletter2.logitech.com/logi...s_en/tips.html You might want to count how many times they mention its a SCRIPTING language. There is no mousemovement event built into the keyboard function. There is an option to run a script. This script can control mouse movements, but so can other scripting languages which are obviously bannable.
I give up maybe this picture will convince you, there is no scripting involved to move, it's a built in function you can use when making macros. Give it up already you are wrong, it's not like it's the end of the world!

http://img442.imageshack.us/my.php?i...6746370bx9.jpg

Kashrlyyk
Kashrlyyk
Jungle Guide
#65
Quote:
Originally Posted by cyvil View Post
...I wonder if the OP stepped away from his machine, if only for a "second," and a GM received no response after trying to contact the OP.
There are no Ingame GM, other than the CMs.
snaek
snaek
Forge Runner
#66
sorry to hear bout that star gazer
but hey, if you wanna start a petition or something to get the ban revoked
i'd totally support/sign it

its pretty bs
and the support team prolly have no clue how gw even works


whatever the company and product...
i am a firm believer that all employees should have fairly good "product knowledge"

especially the support team...
its just terribly frustrating when the customer is trying to get help from the customer support,
but the customer obviously knows the product 100x better than the support does
Grunntar
Grunntar
Lion's Arch Merchant
#67
Quote:
Originally Posted by Star Gazer View Post
Accounts are banned based on assumptions that you cannot do a mission a certain number of times.
So, just how many times did you repeat the mission? I assume it was HFFF, based on you thread to support (though that's a quest, and not a mission).

25...? 250?? 2,500???
T
Test Me
Krytan Explorer
#68
So if I invent a robot (like a real physical thing sitting in my chair) with a hand and finger and make it press the keys I would have to (those 2mins X 25k times that I am required to max the title)... and even program it so that it take a break once in a while as I would do... would that be ok?

If for nothing else, just to save my brain for any the damage it would take for doing such a task

lmao
100 years ago we used to work the fields by hand, and it was called farming. Now there are automated "bots" that do it. My point: of course people will automate tasks if you ask them to "farm" in the same repetitive way over and over and over again.

Gosh bots are nothing else but automated tools to do what you would have to kill yourself over to do manually otherwise. I even dare say this is evolution and should definitively be legal.

The problem is not that people use bots, the problem *IS* that the game was designed to be played by bots (in this respect, otherwise I quite like gw). So stop punishing people for trying to save their sanity and automating key pressing. No one should be banned for that.
J
JASON626
Krytan Explorer
#69
Using the G15 Macros is fine. Just use them for shortcut type of activity, button placements. Mouse button as number 8 key for monks, have control + alt be one button instead of two, etc...

But the person was banned because he used it in a way that has a long string of commands to do long term activity just like grinding for his title. Theres not much difference in what he was doing (title grind) over the fact it could be used to make his character kill and pick up gold on the ground to earn countless amount of gold.

Title should be changed to don't bot with your G15 keyboard.
snaek
snaek
Forge Runner
#70
Quote:
Originally Posted by Test Me View Post
The problem is not that people use bots, the problem *IS* that the game was designed to be played by bots (in this respect, otherwise I quite like gw). So stop punishing people for trying to save their sanity and automating key pressing. No one should be banned for that.
^best post of the day


thats why i stick to pvp

if people tried to make bots for pvp
they'd get rolled faster than the zaishen
Red-Tide
Red-Tide
Lion's Arch Merchant
#71
Wow, Anet dropped the ball on this one. Its not the ban that bothered me, it's the way the guy was treated by the GM's. That IMO is terrible customer service. It looks to me that Anet didnt give a damn about anything they guy had to say, and adding that note that any further correspondence would be ignored was BRUTAL. I work in customer service and if I said something like that to a client I would be fired on the spot.

I fear the day I need to deal with support.
J
JASON626
Krytan Explorer
#72
Quote:
Originally Posted by Red-Tide View Post
Wow, Anet dropped the ball on this one. Its not the ban that bothered me, it's the way the guy was treated by the GM's. That IMO is terrible customer service. It looks to me that Anet didnt give a damn about anything they guy had to say, and adding that note that any further correspondence would be ignored was BRUTAL. I work in customer service and if I said something like that to a client I would be fired on the spot.

I fear the day I need to deal with support.
Well i know what u mean it was cut and dry.

But if Anet had to give evidence every time they banned an account for botting. That evidence given could be used by the serious botters out there to find a way around it.
T
Test Me
Krytan Explorer
#73
Quote:
Originally Posted by JASON626 View Post
Well i know what u mean it was cut and dry.

But if Anet had to give evidence every time they banned an account for botting. That evidence given could be used by the serious botters out there to find a way around it.
ANet's customer support is one of the worse I've ever been in contact with by far, and I really hope I'll never get in touch with them again... ever.
DreamWind
DreamWind
Forge Runner
#74
Joke ban. Joke service. Nothing new.
NoXiFy
NoXiFy
Wilds Pathfinder
#75
Quote:
Originally Posted by Star Gazer View Post
This is not a bitch thread. this is not a whine thread. I have already done my part in contacting support regarding my personal issue, so please, do not take it as that.

this thread is a warning to those using the Logitech G15 Keyboard and Mouse macros that are available and accepted by Gaile Gray, or atleast I thought it was.

This weekend, while doing HFFF I was banned for using these macros. I have stated this fact until i was blue in the face to the support team, but they obviously do not care about a 3 year consumer with over 6000 hours logged onto my account.

So, the moral of the story, even though Gaile Gray said it was ok, do not use these macros if you enjoy your account.
No sympathy for botters. Peace.
Abedeus
Abedeus
Grotto Attendant
#76
Quote:
Originally Posted by DreamWind View Post
Joke ban. Joke service. Nothing new.
Joke post. So you really think there is a difference between software bots and hardware bots, eh?

Hope you live in interesting times.
fgarvin
fgarvin
Jungle Guide
#77
Quote:
Originally Posted by english storm View Post
6250x8972. Those can't be your x/y coordinates?
HawkofStorms
HawkofStorms
Hall Hero
#78
While botting is "bad," the fact that the only (pratical) way to achieve a title is through 100s of hours of bot like behavior, its not surprising that A.net will ban people by mistake every now and then.

Really, this is just a.net's fault for making such a crapply designed grindish title in the first place.
Marcus The Cube
Marcus The Cube
Frost Gate Guardian
#79
Did I understand that correctly that the contract with you was permanently terminated because you repeated a mission a certain amount of times?

How many times and on how many days?
Did you already max any title before?
How long did you play GW?

For me it sounds like you would be playing the game for years and are now just finishing some stupid pure grinding titles using a macro to save your fingers and brain from injury which can not be a reason for a legally admissible abrogation.
H
Heloniar
Academy Page
#80
marcus, unfortunately anet holds the right to revoke any license(read account) at any time with a violation of their EULA, and they considered the OP's alleged misuse of the G15 keyboard an violation, it wouldn't hold up in a court of law. It is a legally admissible abrogation.