Ridiculous lag

Catchphrase

Frost Gate Guardian

Join Date: Apr 2009

This lag spike isn't just affecting specific districts; I tried switching from Int to European Dist and the lag spike still gets to me.

wire dawg

Academy Page

Join Date: Oct 2008

happy guild moor [hgm]

E/

yea i tonight when we where doing ha everyone was having bad lag was d/cing left and right and it seems to have started after they merged the korean servers over

thelessa

thelessa

Jungle Guide

Join Date: Jun 2005

Texas

Purple Puzycats

R/Mo

Been getting more error 7's lately and lots of lag spikes, and of course right when you start into battle, lol

don richardos

Academy Page

Join Date: Jun 2007

The Netherlands

De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]

R/Me

got kicked out gvg and now cant get in thx to error-058...love this

coil

Krytan Explorer

Join Date: Aug 2007

Quote:
Originally Posted by sarra june View Post
Close btw... there are a million QQ Lag threads already...
i'd prefer regina or anet comment before a close so we all know if this will be addressed or not anytime soon.

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Quote:
Originally Posted by coil View Post
i'd prefer regina or anet comment before a close so we all know if this will be addressed or not anytime soon.
I couldn't agree more, would be nice if some kind of explanation is given

Introverted Dimensions

Introverted Dimensions

Wilds Pathfinder

Join Date: Jan 2006

R/

Just had a terrible lag spike while doing raisu palace hm. We were at the end and about to pull when we ended up running into the big mob and wiped lol.

scarface319

Pre-Searing Cadet

Join Date: Dec 2006

Swords of Night and Day

Last night I lost 2k trying to farm Fow. Lagged out and got killed. So the way I see it Anet owes me 2k . And yes I agree that I think Regina should comment on this.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

I've addressed a particular issue that occurred today on this thread, specifically in this message.

At the moment, the tech team is not showing any issues with our network.

But if you're having any issues with your connection, our support team can help you figure out whether it's an issue with your ISP. It could also be a routing or a peering issue, which again depends on the different routes data goes from your computer to us and back, and it depends on what peers it goes through. Basically, it is not a straight line from your computer to our game servers, and any number of issues could affect your connection along all the routes the data travels on on the internet. (More info: routing and peering).

demeter_aurion

demeter_aurion

Ascalonian Squire

Join Date: Jul 2007

TN

The Emporer's Children

N/Mo

Lagged out and got DCed and couldn't reconnect during Against the Charr quest and then again in the middle of Heart of the Shiverpeaks T_T

Guild Wars is easily going to give me a heart attack

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

Yep im on the verge of quitting this game, i've not been able to HA for days, how can someone infuse with 350 avg ping with spikes up to 100,359 ping.

It's just crazy, how is the tournament going ahead? Even in PvE I went to do the zquest and we had to keep restarting because 4 different people dc'ed, on vent the guild rages while freezing, the warrior dc's but still runs around in underworld beating on the monk. I dc and get killed but i can run around while my corpse is lying on the ground (landsharking).

SORT IT OUT ANET, gah...

Martin Kerstein

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

I want to get a feeling for this: I have not seen a single posting about Lag on the German boards, so I want to check - are all of you with lag issues based in the US?

Boogey Mancer

Frost Gate Guardian

Join Date: Feb 2008

Raven Alliance

N/

I am in the US in oregon to be exact but in the other forum post it seems most of them are in england and places like that

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by Martin Kerstein View Post
I want to get a feeling for this: I have not seen a single posting about Lag on the German boards, so I want to check - are all of you with lag issues based in the US?
Dear Mr Martin K,

I know you are the foreign speaking Community Manager, hence why you ask about the German / US issue.

Now, I can't help but feel un-favoured by Arena Net since I'm the one who have a 200k ping yes 200,000+ ping and been complaining about a lag issue forever, (not contacted Arena Net before about this cos I didn't think they cared). Now because US players are complaining about the ridiculous lag they get, they now get "special treatment".

SO I WANT ARENA NET TO KNOW THE ASEAN COMMUNITY IS FOREVER LAGGING!

Do not kick us onto another server or provider like you did exteel, I want to play with the global community without lag.

scarface319

Pre-Searing Cadet

Join Date: Dec 2006

Swords of Night and Day

I am in a US Guild. We have around 10 very active members in our guild and all of us has been having very bad lag problems here lately. We have noticed that while we are talking on vent that we can be in different areas and all lag at the same time. I keep getting lagged out and it kicks me out of game. Really getting frustrated when in UW or FOW and it will not reconnect me.

coil

Krytan Explorer

Join Date: Aug 2007

thanks for the response(s)

US (texas) and i run with euros and rarely hear them complain about lag, cant ever recall hearing them say lag spike either...

i used to ping low to INT servers and would migrate there if i didnt want to die, but now it seems ANY district is lagspikes or err7 randomly.

Monkty Monk

Monkty Monk

Academy Page

Join Date: Nov 2006

Canada

Mo/

I am from Canada and am experiencing these lag spike as well.

YunSooJin

YunSooJin

Pyromaniac

Join Date: Aug 2005

Mo/W

a friend I play with almost every day has been complaining of intermittent lag spikes that he didn't get before the recent update

Coraline Jones

Lion's Arch Merchant

Join Date: Aug 2007

Modified Soul Society

Mo/R

I live in the southern United States. On Monday, I got a Code 007 five times. After that, I said that I was going to give up playing Guild Wars because it's unplayable. I'm constantly getting either incredible lag or a flat-out network drop.

FengShuiDove

FengShuiDove

Forge Runner

Join Date: Sep 2007

Trinity of the Ascended [ToA]

A/

Kansas, North America, game has been stupidly unplayable for about a week. No less than 2 err7 per hour.

Seline Nerlim

Seline Nerlim

Ascalonian Squire

Join Date: Apr 2009

south-africa

The Quantum Knights

E/

Too true, if I play on the American servers I get serious lag, but if I play on the Asian servers im ok, but a certain time of day the lag increases and the game becomes unplayable, the actual servers i should be playing on is Europe but thats tricky as well, Ive seen an increase of players on the international server which tells me that a lot of people from the American server is switching to there?

ll Jamie ll

ll Jamie ll

Krytan Explorer

Join Date: May 2009

Devon, England.

Desolation Lords [DL]

E/Mo

Quote:
Originally Posted by Martin Kerstein View Post
I want to get a feeling for this: I have not seen a single posting about Lag on the German boards, so I want to check - are all of you with lag issues based in the US?
Well, im from the UK. And ive seen increased numbers in laggs from the UK aswell as US.

ISP: Virgin ADSL

Delver

Ascalonian Squire

Join Date: Nov 2007

East Coast

P/Mo

Texas, Ohio, New Jersey, New York, Washington. All hearing it at the same time lag this, froze that, errored out some days ago for more than 2 days in a row.

Megas XLR

Megas XLR

Frost Gate Guardian

Join Date: Jan 2009

D/W

Me and some guild mates will disconnect from the server when things get really bumpy.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

I've been in touch with our network team here, and they aren't showing any issues on the network. They would like more information so they can pinpoint these issues. We'd appreciate if people could post gw.exe –diag results or send those results to our Customer Support team. Thanks.

Short

Short

Lion's Arch Merchant

Join Date: Jun 2009

Protectors of Fate [GoF]

N/Me

Been no problems for me, even when I go to American Districts. I did have 3 d/cs in a row a few days ago but my whole internet had gone so...Yeah.

Lyger

Lyger

Academy Page

Join Date: Aug 2005

Cambridge, UK

Metal Headz

Me/

Well, I can't log in at all tonight (in England).

Everything else netwise is working for me, and I'm getting error 58.

nkuvu

nkuvu

Lion's Arch Merchant

Join Date: Dec 2005

Quote:
Originally Posted by Regina Buenaobra View Post
I've been in touch with our network team here, and they aren't showing any issues on the network. They would like more information so they can pinpoint these issues. We'd appreciate if people could post gw.exe –diag results or send those results to our Customer Support team. Thanks.
I can't speak for anyone else, but I've been getting huge lag spikes. Game will be fine for ten to fifteen minutes, then Lag Spike of Doom, then back to fine.

I suppose I could just do repeated -diag tests and hope I hit a lag spike, but for the most part I suspect it will show up as "everything's fine. We're all fine here. How are you?"

Catchphrase

Frost Gate Guardian

Join Date: Apr 2009

Quote:
Originally Posted by Martin Kerstein View Post
I want to get a feeling for this: I have not seen a single posting about Lag on the German boards, so I want to check - are all of you with lag issues based in the US?
Will a tracert report help?

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Quote:
Originally Posted by Regina Buenaobra View Post
I've been in touch with our network team here, and they aren't showing any issues on the network. They would like more information so they can pinpoint these issues. We'd appreciate if people could post gw.exe –diag results or send those results to our Customer Support team. Thanks.
going to send.

[email protected]

^^ that?

what would the title of the email be? -diag for lag issues?

moriz

moriz

??ber t??k-n??sh'??n

Join Date: Jan 2006

Canada

R/

Quote:
Originally Posted by Martin Kerstein View Post
I want to get a feeling for this: I have not seen a single posting about Lag on the German boards, so I want to check - are all of you with lag issues based in the US?
also, keep in mind that a lot of european countries have amazingly good latency with your servers, so asking them would not be productive. a lot of european players play at around 60 ping, some as low as 13 ping. in north america, a lot of players play at around 200 ping.

nitetime

Krytan Explorer

Join Date: May 2005

eotn

W/

Yesterday I erred out during 2 separate vanquishes and thankfully reconnected. However, today chasing down the last group I lost my connection completely.

I have definitely been experiencing more disconnects in the last week then I can ever remember. I have sent in my -diag report to support.

Yoom Omer

Yoom Omer

Frost Gate Guardian

Join Date: Mar 2007

Israel

One Life to Live Again [Life]

E/

This reminds me of the days when you'd /kneel before Balth statue when going out of outpost, praying to not get an err 007... Good times...

I can connect to my char, but after I connect I can't move and than just get an err 007.

How do you get this .exe stuff we're supposed to send?

Martin Kerstein

Martin Kerstein

Frost Gate Guardian

Join Date: May 2007

Quote:
Originally Posted by Yoom Omer View Post
This reminds me of the days when you'd /kneel before Balth statue, praying to not get an err 007... Good times...

I can connect to my char, but after I connect I can't move and than just get an err 007.

How do you get this .exe stuff we're supposed to send?
1) Rightclick on your GW shortcut
2) Select "Properties"
3) Under "Target": Add -diag behind GW.exe (with a space between .exe and -diag)
4) Double click on your GW shortcut

@Pumkin Pie: that sounds like a good subject to me

Yoom Omer

Yoom Omer

Frost Gate Guardian

Join Date: Mar 2007

Israel

One Life to Live Again [Life]

E/

Sent :].

12chars

Foe

Foe

Banned

Join Date: Mar 2006

Quote:
Originally Posted by Regina Buenaobra View Post
I've been in touch with our network team here, and they aren't showing any issues on the network. They would like more information so they can pinpoint these issues. We'd appreciate if people could post gw.exe –diag results or send those results to our Customer Support team. Thanks.
Myself and everyone i play with (N.America) began having these problem when the 6/18 update went live. Surely this is not some amazing coincidence.

garethporlest18

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

I've been lagging recently too, so has everyone else that's been around me. It's kind of ridiculous. But no err7s at least.

Lyphen

Lyphen

Lion's Arch Merchant

Join Date: May 2006

No err7s or disconnects, but my ping is jumping around fro 72ms to 400ms, which I find weird. So I'm just playing on my nice 20ms TF2 servers for now.

MMSDome

MMSDome

Raged Out

Join Date: Sep 2005

Was in tourney for HB (it was the last remaining undefeated two opponents) and it was tied with a minute to go and my character freezes due to lag.

This was spectacular.

disarm76

disarm76

Wilds Pathfinder

Join Date: Jul 2005

Portugal

I been training chamber+wastes for uwsc with my sin. Most of the times I can't even finish chamber. Eventually I miss a SF though I'm spamming the key..

Anyway I'm Portuguese using the Europe->Spanish district.
If I go to the American server most of the time I lag in the first minute.