Support's view on potentially abusive behaviour

superraptors

superraptors

Grotto Attendant

Join Date: Dec 2008

W/

this is truly rediculous u get called 1 word and u feel insulted, u cant get the guy banned, so you cry on the forums, get over it. im guessing this is the only game you ever played, cuz u havent tasted the real deal yet. even in real life situations, someone calls you a fag once, are you going to sue him/her for harrassment? gotta stop taking the internet so seriously.

owait gw is srs bsns

Ec]-[oMaN

Ec]-[oMaN

Desert Nomad

Join Date: May 2005

Toronto, Ont.

[DT][pT][jT][Grim][Nion]

W/

LMFAO this further proves how retarded the GMs' are, what a crock. Especially when people have been banned by far less. In this case something that shouldn't even be questioned in handing out a ban, is rejected.


Furthermore Guild names are considered singular words used in conjunction with one another, and not exactly directed at anyone in particular so why the ban in that case.

Still Number One

Wilds Pathfinder

Join Date: Jun 2008

W/

How come people get banned for swearing and when the argument of the chat filter is brought up, support says it is no excuse, but in this case they tell the guy he has a chat filter and he should use it?

I get the isolated incident thing, but I'm pretty much 100% sure they have suspended people over isolated incidents of foul language before and said the chat filter is not an excuse. So why is it now?

Johny bravo

Wilds Pathfinder

Join Date: Aug 2006

[SoS]

N/

My God he called you a fag Once get over it. Like A-net said there is an ignore feature and a filter function. Was being called a fag once such a traumatizing event that you are now scarred for life and will never be able to have normal relationship? This is precisely the reason the world is going to hell. People whine about every tiny little thing that bothers them and expect everyone to cater to what they feel is offensive.

I mean I remember back in the day you called someone a fag and then they got all mad and called you a retard, then you said sticks and stone will... well you get the idea. Now if someone famous says something is retarded its a f-in world wide event.

People are being killed all over the world, some are starving, unemployment is getting worse and our biggest concerns are a beauty queen who thinks gay shouldn't marry and the use of the f-word, well f-words now, r-word, n-word, s-word well you get my point.

If you really want to function once you get out in the real world, I can only assume you haven't graduated high school yet being this even bothers you, your going to have to get some thicker skin.

Ec]-[oMaN

Ec]-[oMaN

Desert Nomad

Join Date: May 2005

Toronto, Ont.

[DT][pT][jT][Grim][Nion]

W/

Quote:
Originally Posted by Still Number One View Post
How come people get banned for swearing and when the argument of the chat filter is brought up, support says it is no excuse, but in this case they tell the guy he has a chat filter and he should use it?

I get the isolated incident thing, but I'm pretty much 100% sure they have suspended people over isolated incidents of foul language before and said the chat filter is not an excuse. So why is it now?
Exactly................
Anyone in this thread calling out the OP for over reacting, you're just trolls. When someone posts about being banned for far less or not even deserving you tell them to suck it up. In the reverse your response is the same, bye.

upier

upier

Grotto Attendant

Join Date: Mar 2006

Done.

[JUNK]

Quote:
Originally Posted by Arkantos View Post
Support handled this perfectly. People don't get banned for calling a single person a single offensive name. He called you a fag. Put him on ignore, problem solved. I really hope you weren't expecting the person to get a 3 day ban over this.

As Need More Donuts said, if you can't take being called a name on an online game, what do you do in the real world? You can't go to the police if someone walks up to you at a mcdonalds and calls you a fag. You can either suck it up and accept the fact that there are people like that, or cry yourself to sleep at night because of it.
As I have said - if I had issues with the result of my report, I'd be taking this to support and not you guys. There would be no reason for me to bitch here when I have the option of going to the subject that might actually do something.
I have bolded the part I was not aware of. I always figured that some things will get you pretty much an automatic ban - at least for the shortest possible amount of time. That's why I also brought this up.

Sandros

Sandros

Ascalonian Squire

Join Date: Mar 2009

Warriors of Wynd

Mo/A

Words hurt!!!!!!!!!!

Rhamia Darigaz

Desert Nomad

Join Date: Apr 2008

words are very dangerous, with a high potential for abuse occurring on the first use, and your reaction to them is not caused by your insecurity, sensitivity, or self-righteous attitude; it is the direct fault of the reaction-inducing nature of certain words.

due to the scientific nature with which i have just proved, irrefutably, that words are the cause of much chaos and mayhem, an inherently evil force, it follows with metaphysical certaintude that words which cause bad feelings in others must be banned outright. violators will be persecuted to the full extent of the law, which is to be determined emotionally by the victim on a case-by-case basis.

Savio

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

This isn't a discussion on homosexuality, it's about Support's decision not to act on a single instance of name calling. Stay on topic.

coil

Krytan Explorer

Join Date: Aug 2007

Quote:
Originally Posted by upier View Post
Now, to make this clear - I have no issues with the actions support undertook (or didn't in this case). If I did, I'd be sharing this with them.
you obviously do if youre raising a shitstorm here over it.

he called you a word. turn your filter on and qq (or grow a pair lulz).

this has nothing to do with supports view(s) on anything other than their view(s) on worthless reports.

thankfully, they're not giving this "non issue" the time of day so they can work on things that really matter (like lag).

fishy go moo

Frost Gate Guardian

Join Date: Apr 2007

Mo/E

I don't think its a big deal that he called you a fag, as the support said you can just turn on filter or ignore him. On the other hand, why should they be allowed to get away with this? In the end I don't really think its a big deal, unless he called you a (insert 500 swear words here).

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Ec]-[oMaN View Post
Exactly................
Anyone in this thread calling out the OP for over reacting, you're just trolls. When someone posts about being banned for far less or not even deserving you tell them to suck it up. In the reverse your response is the same, bye.
The posters here are just as erratic as some of the GM,s.

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Quote:
Originally Posted by MrTickle View Post
In my country we smoke fags. I guess you mean a puff, homo, gay, bummer, ***bandit??
/sigh.

You make a valid point though, MrTickle - in your own inimitable way...

As everyone who ever uses #guildwarsguru knows, I occasionally forget that little pearl of wisdom. AFK-BRB-FAG - not wise

Rhamia Darigaz

Desert Nomad

Join Date: Apr 2008

Quote:
Originally Posted by Ec]-[oMaN View Post
Exactly................
Anyone in this thread calling out the OP for over reacting, you're just trolls. When someone posts about being banned for far less or not even deserving you tell them to suck it up. In the reverse your response is the same, bye.
i express the same opinion, that words are harmless and any offense you take to them is a fault of your own, in those threads as i do here. ups i broke ur theory.

Winterclaw

Winterclaw

Wark!!!

Join Date: May 2005

Florida

W/

So if everyone sent in a single ticket calling the support people a dirty name, it wouldn't be a problem with Anet?

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Rhamia Darigaz View Post
i express the same opinion, that words are harmless and any offense you take to them is a fault of your own, in those threads as i do here. ups i broke ur theory.
Tell that to a child whose parent tells them everyday how worthless they are and they will never amount to anything. Do you really think that those words don't hurt that child? Words can and do hurt. Verbal abuse is real.

Rhamia Darigaz

Desert Nomad

Join Date: Apr 2008

Quote:
Originally Posted by Cluebag View Post
So by that definition, I'm allowed to come up and grab your ol' lady's tit once and we're all cool. If I do it twice, THEN its harassment...
are you really trying to say that because, by its true definition, we can't use the word harassment to describe a specific morally unacceptable action your definition must be right?

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

Three words: GROW A PAIR

People like you ruin the game.

I've never reported a person for abusive behavior and i've never been banned, I also tend to not care what random people I don't know say.

Ec]-[oMaN

Ec]-[oMaN

Desert Nomad

Join Date: May 2005

Toronto, Ont.

[DT][pT][jT][Grim][Nion]

W/

Quote:
Originally Posted by Rhamia Darigaz View Post
i express the same opinion, that words are harmless and any offense you take to them is a fault of your own, in those threads as i do here. ups i broke ur theory.
I'm not sure whether your point is coming across to me... If you mean in other threads I'm pro for using the chat filter, and the people that took offense to said words, as the filter would block, you are correct. Yet you're deviating from my response in this thread, and it's consistency within the GMs'/Anets policy.

I didn't tell the OP to suck it up because in like most other cases, the ban should have occurred.

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Does anyone think that if fag had replaced with (forgive me for using the word) RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO that that person would not have been banned?

Master Fuhon

Master Fuhon

Lion's Arch Merchant

Join Date: May 2006

I really hope there is something we are not being told about this incident.

People who initiate conflict are going to be repeat offenders. There is a progression of conflict initiation that starts this way: First you start responding to other people's provocations. Next, you start reasoning that non-provocations are actually good causes to retaliate. Lastly, you become a person who initiates fights.

People who retaliate are closer to normal. People who retaliate 'silently' are ideal. Note that this is not a case of non-retaliation, it's a case where the person prevents the escalation of the event by removing the aggression from the initiator. Failing to respond 'silently' will often get you attacked more when faced by an aggressor. Note that silent, does not literally refer to 'voicelessness' but it refers to 'no anger'. Anger can be detected non-verbally.

Forced turn-the-other-cheek rules are the easiest way to get people to hate the policy of turning the other cheek. People who turn the other cheek have trained themselves naturally to do it. The people who do this don't even have internal restraints holding them back. There is no sense of retaliation within them; it never so much as creeps to the surface. Telling someone that they need to restrain anger will not work. They need to redirect it.

And shame on you if you went to a dictionary and argued that one time offenses are not technically harassment. That's what criminals do. They know it's wrong. They know by technicality they can get away with it.

snaek

snaek

Forge Runner

Join Date: Mar 2006

N/

master fuhon, your my heeeeeeerroooo!


@op...anet didn't ban him because they agree with the offender that your a carebear. in fact, they probably called you a carebear behind your back.

UndeadRoadkill

UndeadRoadkill

Krytan Explorer

Join Date: Feb 2006

Asura are rude to me and Gadd keeps harassing me. Anet, pls ban!

Rhamia Darigaz

Desert Nomad

Join Date: Apr 2008

Quote:
Originally Posted by Ec]-[oMaN View Post
I'm not sure whether your point is coming across to me... If you mean in other threads I'm pro for using the chat filter, and the people that took offense to said words, as the filter would block, you are correct. Yet you're deviating from my response in this thread, and it's consistency within the GMs'/Anets policy.

I didn't tell the OP to suck it up because in like most other cases, the ban should have occurred.
what you said: everyone here who is saying "get over it they're just words" must be trolling because in "i got banned QQ" threads these same people say "you deserve it for using bad language". i'm paraphrasing but i made sure to include your use of the word everyone to emphasize that what i said invalidates your theory.

what i said: i express the same opinion in both kinds of threads. i went into detail and described my point to you, which is that words are never responsible for any offense one might take upon hearing them. i support free speech and argue against banning for language in both threads. therefore what you said is wrong.

englitdaudelin

Krytan Explorer

Join Date: Jul 2006

East Coast

Soldier's Union [SU]

N/Me

Quote:
Originally Posted by HawkofStorms View Post
And... a civil remedy vs a criminal one.

On topic, A.net doesn't want to punish people for one "slip of the tongue." They want to punish people for repeatedly, violent or offensive behavior that is directed at another. One is acceptable because everybody slips up now and then. The other is not because it boarders on psychotic.
I'm disinclined to call the word "fag" a "slip of the tongue." It takes deliberate effort to type "fag" into the chat. It takes deliberate consideration of the possible effects of the word to type it.

It may be the only insult that a person has in his or her arsenal. Everyone's a fag, everything remotely unpleasant is "gay."

But this was a deliberate use of an offensive term. It was a violation of the LETTER of ANet's law, and we're left to guess at the spirit, based on the responses Upier got from support.

And while you're all busy suggesting he "grow a pair," and impugning his possible reactions should this happen in real life, we haven't addressed the difference in manners that the online game allows. Many people, displeased with something, won't pause for a moment, and then call someone a "fag" or something equally offensive at McDonald's. The anonymity of the online game has allowed mannerless behavior to go unpunished.

Instead of attacking the poster, why not deal with the following:

1. So the term is not offensive TO YOU. Can you imagine a situation where even a single use of the term is offensive to someone? If the answer is "no," then defend that to us.
If the answer is "yes," then such use of the term is a violation of the EULA, and anyone is justified in /report.

2. If an action is offensive (see 1, above), what are the steps any member of the community is morally bound to take to stop that? Perhaps none. (the ignore button, the chat filter). Perhaps personal measures: retaliation or discussion with the offender. Perhaps appeals to higher authorities.

But I don't think strangers have earned the right to call anyone names (as my more combative students have said, "You don't know me like that!) (This is different from friends, in whatever contexts, calling each other names), and I think a) /report is a valid response, and I really think a member of A-net support dropped a chance to establish the strength of the EULA and protect the game experience from offensive behavior.

1 up and 2 down

1 up and 2 down

Wilds Pathfinder

Join Date: Mar 2007

Rt/

If you really want to get him banned, just send this to Gaile and add some QQ story that you have low self esteem and people call you a fag and it really hurts you or something. And Gaile will "look into it" and he will probably get banned.

On topic: Support isn't consistent, one person won't get banned for calling someone a fag and the next day someone will get banned for saying f**k.

Brett Kuntz

Brett Kuntz

Core Guru

Join Date: Feb 2005

YOU turned off your chat filter, YOU deal with it.

garethporlest18

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

"You may not use sexually explicit, harmful, threatening, abusive, defamatory, obscene,hateful, or racially or ethnically offensive language."

Hmmm. Fag is seen as a harmful, abusive and hateful word. So I wonder why Anet is deciding to go against their own rules? Haha oh wait! I forgot it's okay to do that if you do it in team chat or whisper. Of course, silly me. It's only 1 time and isn't bound by the rules. Why have rules if you don't follow them.

I think it's not the OP that needs to grow thicker skin, or at least him only, but also the ones who'd get reported and banned for it. What can't go 3 days with the game? Hey man if you can't do the consequence and be a man about it, why make the shoddy comment?

Haxor

Krytan Explorer

Join Date: Aug 2008

Legion of the Feng Huang [ASH]

Quote:
Originally Posted by Risky Ranger View Post
Tell that to a child whose parent tells them everyday how worthless they are and they will never amount to anything. Do you really think that those words don't hurt that child? Words can and do hurt. Verbal abuse is real.
Is upier 6? Was the person insulting him one of his parents? Was the person persistent in their insults, categorically marking him as worthless over a period of years?

No?

Then what you just said is completely different and irrelevant. It's comparing one small slap to beating someone within an inch of their life.



In relation to the topic, I'm shocked at how many people actually support this report and think the guy should be banned. I can only assume you've all had fantastic childhoods that one single word like this is causing you major traumas.

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

Ok I knew this thread would result in flames and counterflames, overshadowing some well-reasoned and objective thoughts.

I'll just give my personal opinion on this matter, without casting judgment (on others in this thread, that is)

If I see someone in-game, who isn't in my alliance, insult me in a childish manner, I'd consider it more of a reflection of that person's immaturity than a personal affront. Kids and immature adults/adolescents love to hurl insults hidden behind their monitors to sound (not) cool or be (not) funny or get a rise out of people. That's never gonna change.

I don't see very much difference between reporting someone for a one-off rather mild insult and reporting someone's name as offensive. I guess I don't give a rat's ass how a punk-ass kid relates himself to others anonymously.

There are boundaries and lines to these sorts of things, but I put those at the point where virtually anyone with a reasonable mind would agree that they've gone way over the edge and have incriminated themselves to such an extent that they are asking for a ban.

To the OP, I'd say I'm sorry someone hurled that insult at you for (I think) no good reason, some people would rightfully be very offended by that. But not in this situation. You've stated that you pursued the matter and then left it alone, so it shows you are reasonable. So let's stop with the carebear labels other ppls.

Enon

Enon

Lion's Arch Merchant

Join Date: Mar 2006

Taking a dip at Nundu Bay

Quote:
Originally Posted by Nodakim View Post
Can I be a witness?
I'll make sure you get an invite!

Quote:
Originally Posted by Haxor View Post
In relation to the topic, I'm shocked at how many people actually support this report and think the guy should be banned. I can only assume you've all had fantastic childhoods that one single word like this is causing you major traumas.
So you're approving the use of abusive words such as fags as long as it's not repetitive? I wonder what that says about your childhood...

Still Number One

Wilds Pathfinder

Join Date: Jun 2008

W/

Quote:
Originally Posted by Haxor View Post

In relation to the topic, I'm shocked at how many people actually support this report and think the guy should be banned. I can only assume you've all had fantastic childhoods that one single word like this is causing you major traumas.
Or maybe we find it pretty ridiculous that people have been banned for doing the same thing, or even lesser acts than the one the OP described, yet they basically tell him he has a filter and he should use it. If that was the case what about all the people before him who have been banned for saying 'fag', 'retard', 'cocksucker', etc. etc...

Why wasn't their response to those simply just, you have a chat filter, go use it. They said the chat filter is no excuse for bad language and it won't be tolerated. So why is this case tolerated and others not?

Magikarp

Magikarp

Desert Nomad

Join Date: Nov 2007

[HAWK]

Sounds like there are a bunch of cry babies on GWG. He called you a "fag". I was called worse things for my skin color in elementary school.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

Quote:
Originally Posted by Risky Ranger
Tell that to a child whose parent tells them everyday how worthless they are and they will never amount to anything. Do you really think that those words don't hurt that child? Words can and do hurt. Verbal abuse is real.
I'm sorry but are you comparing a parent telling their child they're useless to a random person on the internet calling you a fag? That's a horrible analogy. A parent telling they're child they're worthless is going to screw that child up, and possibly push them to suicide. If someone gets seriously emotionally hurt because someone on the internet called them a name, they have already have problems and shouldn't be playing online games. I'm not saying insulting others on the internet is right, I'm saying that's the way it is, and always will be.

Quote:
Originally Posted by Sandros View Post
Words hurt!!!!!!!!!!
The emotional damage of being made fun of can last you forever. A punch in the head most likely won't give you enough physical damage to last you forever (unless rampage punches you in the head).

But on the internet, yeah, words shouldn't hurt. The only time I can see words hurting is if you tell someone something personal and they make fun of you for it.

Quote:
Does anyone think that if fag had replaced with (forgive me for using the word) RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO that that person would not have been banned?
If you used the word I'm thinking of, there's a difference between calling someone a fag and calling someone a racial slur. The word fag is rarely used to insult a homosexual, people just use it as an insult to others they dislike.

Laraja

Laraja

Krytan Explorer

Join Date: Dec 2007

Somewhere over the rainbow

Descendents of Honor

Rt/

Quote:
Originally Posted by Risky Ranger View Post
For Sooks? The fact you are on the internet doesn't automatically mean you should lose a civility. Anonymity is no excuse for bad behavior.
Isn't it odd that on the internet that you're the asshole for calling someone out (or reporting someone) for their asshole behavior?

A huge huge majority of the people who act like jerks only do so because they're anonymous... and if they did it in real life, it would probably be a mental health issue that requires meds or treatment by a professional. Risky Ranger said it so well I would like to repeat it: Anonymity is no excuse for bad behavior. Never is, never will be. Ever.

However, that being said, I've been on the Internet for so long, that insults no longer register on my radar. I figure that the person behind them is some pathetic moron whose life has such little meaning outside of the game, that they have to have hissies and throw tantrums if things don't go their way. So it's their issue, not mine.

Nanood

Nanood

Wilds Pathfinder

Join Date: Aug 2005

Supermans Crystal Palace

Legion Of The Dark Sun

I am reviewing a list of all the people who have wronged me over the last four years and am currently preparing a schedule of one word insults to fling at them in private chat..!

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Still Number One View Post
Or maybe we find it pretty ridiculous that people have been banned for doing the same thing, or even lesser acts than the one the OP described, yet they basically tell him he has a filter and he should use it. If that was the case what about all the people before him who have been banned for saying 'fag', 'retard', 'cocksucker', etc. etc...

Why wasn't their response to those simply just, you have a chat filter, go use it. They said the chat filter is no excuse for bad language and it won't be tolerated. So why is this case tolerated and others not?
I think it is just a case of a GM not wanting to do their job. If I were that GM I would hope ANET reps are not reading this post.

Arkantos

Arkantos

The Greatest

Join Date: Feb 2006

W/

Quote:
Originally Posted by Risky Ranger View Post
I think it is just a case of a GM not wanting to do their job. If I were that GM I would hope ANET reps are not reading this post.
Or maybe ANet can't ban every single person who calls someone a name on the internet. Personally, I don't want them to. Who wants to play a game where the carebears and people who get butthurt over insults on the internet get people banned everytime they see someone calling another person a 'naughty word'?

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Arkantos View Post
The word fag is rarely used to insult a homosexual, people just use it as an insult to others they dislike.
Maybe my example of verbal abuse was a little extreme, but it was meant to show that words really can hurt.

The word fag may be used as you say but it is still a derogatory word and a shortend version of faggot; def: Used as a disparaging term for a homosexual man. Now I know there will be people who will bring up the 10 or more other definitions to defend the use of the word, still won't make it right.

My personal response would have whispered to him you are an a-hole and put him on ignore.

Commander Ryker

Site Contributor

Join Date: Jun 2005

R/

Quote:
Originally Posted by Risky Ranger View Post
Tell that to a child whose parent tells them everyday how worthless they are and they will never amount to anything. Do you really think that those words don't hurt that child? Words can and do hurt. Verbal abuse is real.
Are you really going to compare verbal abuse by a parent with that of a comment by an anonymous ass? Really?