Players who got banned get their new accounts banned too.

It may be shady, but it seems legal to me. If you don't then there's really nothing you can do. What would you say to your lawyer? "Yes I agreed to the rules, but I never read them"

Besides.. all this bot hunting have costed Anet time and money, which they could have used on developing GW2 instead. If they take a little money back (legally) from botters who are stupid enough to create new accounts, then it's good for the rest of us as they're indirectly helping to fund the development of GW2.

Likely they have no way to tell that prior the account abilitation.

So, as mentioned, let's wait and see their stance before jumping on the accusation bandwagon: is that true, or is it just people being caught again by the detector? Will they refund those users purchasing accounts just to get banned soon after?

Even if they don't: they're clearly declaring in the EULA they're not offering service for Former Members unless explicitly authorized, so Former Members purchase again at their own risk of being caught and banned again.

I'm suspicious of the OP. I'd like to see proof that re-bans are happening.

And if they are happening, I bet it's because people still have detectable remnants of bots on their machines.

Yeah Anet banning IP's is a little over the line. If the person gets a refund thats ok though. Learn to change your ip address.

If you call your CC company for the refund, Anet/NCsoft could be eating a chargeback fee for every account sold and denied. They better start rethinking things on this issue.

Are we to believe cheaters who have denied they did wrong and now make new claims? The only way they could get a new account probably is to switch service providers and a different credit card.

Yeah, possibly. It seems that whatever information they have used (Credit Card or IP) to decide to ban on would be available at the time of the new purchase, but that doesn't mean that information is indeed available to the sales-site.

I have to repeat, no matter what reasons or justifications they believe to have, you can not make a sale when you have no intention of delivering the goods.

Quite likely that they never intended to make the sale and the salessites is
just not programmed to be aware of people being banned, but then I'd expect them to refund.

Ah well, the best option for the double-banned is probably to use whatever refund methods their cc-company offers.

To be honest, I don't think there are all that many people restarting from scratch, when acquiring titles the long way was too much work for them in the first place. Might be well worth the trouble saved detecting them again.

maybe they should charge them double for being dumb enough to try and play again? put that in the eula.

The EULA states that as long as they provide you with a minute of service, then it's legal and paid for. It also states that Guild Wars has the right to refuse refunds. This is fraud in my book, but not in the Book of Law.

Sure. It is probably true that they banned truly innocent and dedicated players for injecting a non-bot .dll in their graphics.dll. But, in this way, it'd be illegal. The EULA states that you cannot bot, or run third party programs. It states nothing about the injections of .dll.

i think its not good that anet bans bots if they buy new account, everybody deserves a second chance.

I think its a case of looking at what would happen if they purchased a physical copy of GW. See, NCsoft and Anet aren't responsible for your purchase of those, the ban would still happen as soon as you log in. And just because a CC was used to purchase a game from NCsoft these cards aren't flagged for other games available through the same place,or purchasing for another person as a gift. People are asking NCsoft/Arenanet to police every creditcard ever used to purchase a game from them. Sorry, but resources are best used for other things (GW2). If you were banned, you lose. Lesson is, don't buy a game you are banned from, you lose twice.

Buying the game and using the service (server) is 2 different things.

To the guy who replied to me:

I really dont care IF NCSoft wants to keep banning these botters, aka simply want them gone.

What I said was I didn't care if they got banned on new acounts or not, but I personally dont have an issue with them not getting banned again.

What I do have an issue with is Anet stealing money from these people.

Translation: Don't piss Anet off, they hold grudges like an ex-wife.

Because you have agree to this section in the EULA with the creation of ANY new account, and since Anet reserves the right to terminate your game account for any reason in the EULA, which also forces you to accept the laws of Texas in place of your own states' laws...its probably legal. The only question would be whether or not it will hold up in Texas, but I'm betting it would otherwise they wouldn't have done so.

God, Anet is genius. I'm still pissed at them for unrelated matters, but they're pretty badass doing this I must say. No more gold sellers or botters forever. You don't get a second chance.

Does anyone read the agreements and terms of use ever??? am I the only one that read it?

If you purchase a brand new account, our Support Team will not take action on your account (i.e. ban it) so long as this new account remains free of any incidents requiring action from the Support Team. If you engage in activity that goes against the User Agreement and you are reported for it, this will attract the attention of the Support Team, at which point, they will take action if your account is found to have broken the User Agreement.

This kinda gives some relief that anyone innocently banned who doesn't care to come back to GW won't get their future GW2 account taken away.

I think this gives me a bit more confidence that the new detection methods for cheating/botting are solid, and that the new staffers are confident in their ability to end botting in the game. Thanks for responding Regina.

What a cunning way to make a buck.

this should be a relief to people who still would like to pursue onto gw2 even if they were banned in gw1