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Originally Posted by Kiky
Yes every company knows how to handle bots, but seems like anet doesnt know. If the botting is so widespread then the game developers should think what they did wrong and the same action which would have worked BEFORE the problem was so common will NOT work if every third players are using a bot. I've played many games from many different company but yet anet surprised me again...
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Let's take a look at what Anet did here.
1. People were botting.
2. Anet is made aware of this.
3. Anet hires technical staff to detect these bots.
4. Anet bans the botters.
This sounds like a fantastic job on Anet's part to me.
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Ofc bots need to be punished but when a problem is so widespread and players who have never botted before and are a part of the community for 5 yrs then the punishment shouldn't be permanent ban...
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Okay, you're mixing up two different issues here.
1. Bots need to be punished.
2. Innocent people who were wrongly punished should be righted.
In the case of the 2nd issue, if you're innocent, Anet has said that their support staff will review your ticket and address it,
if you are really innocent.
So there you go. If you haven't been botting but was caught in the ban, email Anet support.
On the other hand, if you've been playing this game for 5 years, botted once, and got banned, YOU DESERVE IT.
Because veterancy and seniority does not exonerate you from the rules.
It's silly to expect them to address your complaint over Memorial Day weekend, though.
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I don't really get Anet's motives behind banning everybody. A simple fix preventing .dll injection months ago would have prevented any PvP or PvE title bots, it would have prevented alot of players from getting banned and it would have taken alot less time to implement.
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Preventing DLL injection IS NOT EASY. It's not a feasible technical solution. They could embed detectors to fit certain patterns known to popular bots, then exit(1) the process, but that would require quite a bit of work and could potentially lead to fatal bugs.
The fact of the matter is, you're not EVER going to stop people from injecting code into your program. It's just a fact of the technology we have to work with.
It also makes circumventing the safemeasure a piece of cake for bot programmers.
The whole point of this exercise is that bot programmers are kept in the dark about how Anet is detecting bots.