Planned Outage - August 11, 2010 - Guild Wars Guru archive powered by Guild Wars Legacy

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

10 Aug 2010 at 01:27 - 1

Quote:

Planned Outage - August 11, 2010

The planned move of the Guild Wars live database for Tuesday, August 10th, has been postponed to Wednesday August 11th, 2010. This was done to ensure that the process meets our high standards for quality.

On Wednesday, August 11th, we will be moving the Guild Wars live database to a new data center. This will require a temporary interruption in service beginning at 12:01AM Pacific time on that date. Service may be suspended for up to 24 hours, although we will do everything we can to expedite the process. Thank you in advance for your patience and understanding during this rare interruption!

The data center move has been postponed by a day. Apologies for the inconvenience.

Essence Snow

Unbridled Enthusiasm!

Join Date: Nov 2009

EST

DPR

10 Aug 2010 at 01:31 - 2

Doesnt affect the bet...still 25k....<21>23, 22 even

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

10 Aug 2010 at 02:00 - 3

moar guildwars for me

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

10 Aug 2010 at 02:29 - 4

It's codex zquest day, perfect timing... and now it's moved.

lemming

The Hotshot

Join Date: May 2006

Honolulu

International District [id???]

10 Aug 2010 at 02:30 - 5

Your new server is unstable and lags out just about everyone going into obs mode.

El Perma Shadow

Frost Gate Guardian

Join Date: Jul 2009

Conspired Illuminated Experts (CLX)

A/

10 Aug 2010 at 02:45 - 6

Regina, this maybe asking a little much but can we get a little more information as to whats going on? We as consumers and loyal users of Guild Wars would love to be informed and know what they can do to help. Dropping one line on guru changes ideals on people in charge. If you think you are losing valuable time by talking here you might want to rethink your career choices. You'd be surprised with the community response for info.

Phaern Majes

Desert Nomad

Join Date: Sep 2005

Anywhere but up

The Panserbjorne [ROAR]

R/Mo

10 Aug 2010 at 03:13 - 7

It's pretty obvious from the other thread they aren't answering that question. Several people have asked and they have consistently ignored it for whatever reason. But I do recall when they did that mass banning they stated something to the effect of "we couldn't talk about it because we didn't want to give all the people modding warning of what was coming." It might be something similar. Maybe the new servers will offer better security, maybe its lower rent, maybe we're being downgraded, maybe upgraded, maybe, maybe, maybe, maybe. Why don't we all just give a couple days and see whats up?

Zefie

Ascalonian Squire

Join Date: Jun 2010

Dark Emperial Legion

D/Mo

10 Aug 2010 at 03:32 - 8

Are they gonna put this update on the login news section of the game? Because I sure dont see it and I know not all gw players read this forum.

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

10 Aug 2010 at 03:52 - 9

Not like it's going to matter if they do. You know that someone is going to end up missing the announcement completely, regardless of where or in how many places it's posted, and there will likely be one slowpoke who makes a thread about it here on Wednesday.

Narcissia

Wilds Pathfinder

Join Date: Jul 2007

BC Canada

Guild With No [NAM???]

10 Aug 2010 at 04:02 - 10

anyone else lagging like mad?
is it from preparation for this?

Xiaquin

Wilds Pathfinder

Join Date: Jun 2010

[aRIN]

R/

10 Aug 2010 at 04:09 - 11

Thanks for the heads up, Regina. There's no inconvenience, just another day to play tomorrow.

Quote:

Originally Posted by El Perma Shadow

snip.

I thought it was pretty clear. They are moving the database to a new data center. What more information do you, the user, need? The service will be out, you know the time and the possible duration, you are as informed as possible. Why are you being hostile to someone who's doing her job? This is a fan site, not the official website.

And people wonder why the staff doesn't post more. *forehead slap*

Elnino

Wilds Pathfinder

Join Date: May 2008

In a house

Proof Of A Nets Laziness[HB]

A/W

10 Aug 2010 at 04:33 - 12

Observer Mode is broken!

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

10 Aug 2010 at 07:17 - 13

not sure if they have already or not.. but id edit the thing in the status saying there is gonna be an outage tomarrow not today. Little late now for most of us in Canada/America. And its a little early for those in britian. Oh well more GW for me

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

10 Aug 2010 at 07:43 - 14

Quote:

Originally Posted by Xiaquin

What more information do you, the user, need? This is a fan site, not the official website.

Information needed: WHY they are moving

Phaern does have a point: sometimes Anet has to wait until the action has been completed to address it. That may be the case here, but it's still a very pertinent question to ask (WHY they are moving).

Second statement: there are no official forums, so this is as close as it gets to an official way of having dialogue.

Anon-e-mouse

Wilds Pathfinder

Join Date: Apr 2006

@ Home

League Of Friends [LOF]

R/Mo

10 Aug 2010 at 09:12 - 15

You missed the other question, what benefit (if any), to the players will the move have?

See the problem is, if it was good news for the players, Anet would be shouting about it. But because they haven't, one can only speculate if the GW1 servers are being downgraded or not.

Mintha Syl

Desert Nomad

Join Date: Apr 2010

10 Aug 2010 at 09:27 - 16

Good to know, there's no interesting zquest tomorrow while today I would have really missed something

Amy Awien

Forge Runner

Join Date: Jul 2006

R/

10 Aug 2010 at 09:28 - 17

What's the brawl about? It's just another form of maintenance.

Maybe it's a cheaper datacenter, maybe it has better connections, facilities, their coffee is fresh or the climate is more agreeable.

Jeydra

Forge Runner

Join Date: May 2008

10 Aug 2010 at 10:08 - 18

Quote:

Originally Posted by Narcissia

anyone else lagging like mad?
is it from preparation for this?

I am ... sometimes when I log on I can't even move; then after I log out and log back in I still get about 700ms ping on the 64.xxx servers. My ping to American servers was never too good, but it was still usually half this.

I hope it gets better after the outage.

Judge Nl

Academy Page

Join Date: May 2007

Playing A Game [TaG]

Mo/

10 Aug 2010 at 10:34 - 19

Time will tell what the situation will bring. Prefer that people prepare a bit longer then rushing that Outage anyways.

It will just be "the day GW stood still".

TheRanger

Wilds Pathfinder

Join Date: Sep 2005

10 Aug 2010 at 10:51 - 20

Is the game down now? I'm unable to log on GW anymore

pinkeyflower

Krytan Explorer

Join Date: Jan 2010

10 Aug 2010 at 11:10 - 21

@TheRanger: No, I can still log in and run around.

For anyone interested, I put the IP of HA ID3 (seems to be fairly new because it's not 216.xxx) into an IP locator and it churned out that it was located in Austin, Texas which I think is the same as the old location so they either haven't started or are probably moving across the street.

colosusjokers

Academy Page

Join Date: Feb 2010

Greedy Monkeys

Me/

10 Aug 2010 at 11:11 - 22

Quote:

Originally Posted by Xiaquin

Thanks for the heads up, Regina. There's no inconvenience, just another day to play tomorrow.

I thought it was pretty clear. They are moving the database to a new data center. What more information do you, the user, need? The service will be out, you know the time and the possible duration, you are as informed as possible. Why are you being hostile to someone who's doing her job? This is a fan site, not the official website.

And people wonder why the staff doesn't post more. *forehead slap*

^my sentiments exactly.

To Chicken To Die

Krytan Explorer

Join Date: Sep 2006

Mo/

10 Aug 2010 at 12:12 - 23

So what will happen at the givin time? Will there be a massive 007 when the plug is pulled or will there be a warning not to do anything big just like the "New build of guildwars" notification in the chat? Cus it will suck if you just opend 100+ z-keys and got disconnected before picking them up because you were unaware of the moving (like for instant your first day playing in some time now with the in game message gone)

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

10 Aug 2010 at 12:24 - 24

If you don't read your login messages and get caught in a disconnect, I don't think you can blame ArenaNet. This is the first time they have done something like this, but I don't see what the big deal is. It doesn't matter what the reason is for the move, it's going to happen, so live with it.

@pinkeyflower - the OP was to inform you it is happening tomorrow, not today as originally planned.

To Chicken To Die

Krytan Explorer

Join Date: Sep 2006

Mo/

10 Aug 2010 at 12:32 - 25

A warning is just a bit of service to keep there service and quality high.

If you don't completly readed my post you probaly missed the part were I sayed that the login message is gone and not everyone that plays everyday has seen that message thats been there for only a short time.

Think before post

Killed u man

Forge Runner

Join Date: Feb 2006

10 Aug 2010 at 12:38 - 26

I expect alot more people to be unable to play Guild Wars after these server changes.

Since I live in Belgium, I got pretty lucky since the intire western europe (germany, france, belgium, holland) area always got reasonably quality servers. However, for some portuguese, spanish or pretty much every non-western europe/north american country/state the quality was already reasonably doubtable.

I highly suspect alot of people to have even more connection issues after the move-over, cuz let's face it people, Anet is not going to invest into better servers. If anything, they'll try and go as cheap as possible, whilst trying to preserve as much quality as possible.

But with Guild Wars 2 comming closer and closer, and GW1 being next to dead, they really aren't going to put quality over price.

Mintha Syl

Desert Nomad

Join Date: Apr 2010

10 Aug 2010 at 12:47 - 27

Quote:

Originally Posted by Darcy

If you don't read your login messages and get caught in a disconnect, I don't think you can blame ArenaNet.

The problem is, now there's no more a login message for that. I hope they put it back, for the people who don't read websites.

Shadowhaze

Nothing, tra la la?

Join Date: Oct 2007

10 Aug 2010 at 13:19 - 28

Quote:

Originally Posted by Judge Nl

Time will tell what the situation will bring. Prefer that people prepare a bit longer then rushing that Outage anyways.

It will just be "the day GW stood still".

XD

I was lagging and dcing bad the other day.

Anyway, yeah, I logged in earlier this morn and saw Aug 10 still there. Was like oh, they're done! *sigh*

Juze

Ascalonian Squire

Join Date: May 2010

[KISS]

A/E

10 Aug 2010 at 13:42 - 29

Quote:

Originally Posted by TheRanger

Is the game down now? I'm unable to log on GW anymore

Still on, but LA is pretty empty.

jray14

Krytan Explorer

Join Date: May 2005

NC, USA

Ohm Mahnee Pedmay [Hoom]

10 Aug 2010 at 14:14 - 30

Quote:

Originally Posted by Femmefatal

They are probably moving to a smaller server/database...

This is what I think. Kudos to all the optimists out there who are anticipating higher ping and more reliable connections, but it's all about the money, and that would probably be a net loss for ANet. I bet they're gonna downgrade us and count on the GW2 hype to drown out complaints. Don't you think they would have added a blurb like "to improve your service" to the announcement if it was otherwise? Hope I'm wrong though

.

niek2004

Krytan Explorer

Join Date: Sep 2007

Afk in Gh.

Old N Dirty[ym] Good Tactics[Good]

P/Rt

10 Aug 2010 at 16:23 - 31

IF they would be UPGRADING the servers to something faster, they would announced it hugely, letting everyone know what's going on. Since they have not done this, the only logical conclusion is that they are DOWNGRADING the servers. Expect more lag, more dc's and more rubber banding.

jazilla

Desert Nomad

Join Date: Aug 2006

Guernsey Milking Coalition[MiLk]

E/Me

10 Aug 2010 at 16:34 - 32

Quote:

Originally Posted by niek2004

IF they would be UPGRADING the servers to something faster, they would announced it hugely, letting everyone know what's going on. Since they have not done this, the only logical conclusion is that they are DOWNGRADING the servers. Expect more lag, more dc's and more rubber banding.

I am pretty sure they aren't putting GW onto older servers lol. You would be hard pressed to see that happening. If anything, things get less expensive over time. For example, think about TV's of 5+ years ago and TV's now. There weren't "budget" flat panel TV's when GW1 came out. Heck, there weren't budget flat panel LCD monitors. ANET isn't gonna throw their game onto some crappy server bay before GW2 comes out. Give them some credit.

Targren

Desert Nomad

Join Date: Aug 2007

Primeval Warlords[wuw]

R/

10 Aug 2010 at 16:51 - 33

Quote:

Originally Posted by niek2004

IF they would be UPGRADING the servers to something faster, they would announced it hugely, letting everyone know what's going on. Since they have not done this, the only logical conclusion is that they are DOWNGRADING the servers. Expect more lag, more dc's and more rubber banding.

That's not a logical conclusion at all. They never said anything about replacing any servers.

They said:

Quote:

On Tuesday, August 10th, we will be moving the Guild Wars live database to a new data center.

A data center is a physical location. As in, go to old data center, put the server[s] in a truck, drive to new data center, hook up servers.

There are lots of reasons one might do this: Changing bandwidth providers for myriad reasons; keeping bandwidth providers but changing to a data center with more "reasonable" (read: cheaper) co-lo fees; or even just a pissing contest between Anet management and Data Center management.

I'm not one to shy against calling them out on boneheaded decisions, but seriously... Switch to decaf, Chicken Little.

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

10 Aug 2010 at 16:51 - 34

gotta disagree RPG's like Fallout 3,Oblivion, and more those 2 just came time mind are acctually really aswome. And wtf u dont have to lvl grind in those games. You can raise your lvl as you want but enemies jsut get better w/ you so theres no real point to haveing to lvl, its just a nice option.

and on topic: yes i think they are gonna downgrade, but im an optimist so im hoping for maybe some super-fantantasic awsome new stuff, and that this "server update" is only a hoax adn we are getting some cool new stuff to play w/ in GW(like chaos armor(really really want that o.0) or amybe some new missions). but yea.. then again it mihgt just be a regular rutine move da server from point A to point B

jray14

Krytan Explorer

Join Date: May 2005

NC, USA

Ohm Mahnee Pedmay [Hoom]

10 Aug 2010 at 17:22 - 35

Yo ANet, login announcement is still MIA. It'd be nice to alert the ppl who don't surf forums or read your network news page.

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

10 Aug 2010 at 17:40 - 36

yes it would be nice if the log in announcement were still there....or perhaps they could have the message in the chat box like the (now very old) big bot ban message....so that people would know tomorrow there is an outage.

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

10 Aug 2010 at 19:53 - 37

They've all misread the thread title, DD - they thought it said "Planned outrage August 11".

jazilla

Desert Nomad

Join Date: Aug 2006

Guernsey Milking Coalition[MiLk]

E/Me

10 Aug 2010 at 20:00 - 38

Quote:

Originally Posted by Snograt

They've all misread the thread title, DD - they thought it said "Planned outrage August 11".

oh darn. i was 20 minutes into a long-winded vitriol fueled diatribe. thanks for setting me straight

Valeria

Wilds Pathfinder

Join Date: Oct 2005

Germany

PaRe

W/

10 Aug 2010 at 20:01 - 39

OOPS

Thats what i read!

adding the word "outage" to my dictionary now...

Lex

Lion's Arch Merchant

Join Date: Dec 2005

10 Aug 2010 at 21:04 - 40

Quote:

Originally Posted by jazilla

I am pretty sure they aren't putting GW onto older servers lol.

Older servers? Probably not. But smaller ones? Probably yes.