Maintenance - June 9th, 2011

Warrior Bradols

Warrior Bradols

Wilds Pathfinder

Join Date: Sep 2007

Australia

Nagas With Attittude [nWa]

W/

its down for me too, but im thinking it wasn't maintenance to begin with maybe its there only possible way of kicking those red head eles out of kamadan ae1 so 7-8 non afk people can get in

Guardian of the Light

Guardian of the Light

Forge Runner

Join Date: Sep 2005

Radicals Against Tyrants

W/

Quote:
Originally Posted by Swingline View Post
Im guessing since its 1:30 the maintenance is 2 hours or more. its time for a smoke break.



Don't fret, GW is down for me as well and I am not running mutli launch
I'm also unable to join, time for bed anyways.

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

I suck at the time zones... any1 know when the servers are supposed to go up?

Artisan Archer

Artisan Archer

Wilds Pathfinder

Join Date: May 2007

Free Wind

R/

Quote:
Originally Posted by Veldan View Post
I suck at the time zones... any1 know when the servers are supposed to go up?
About an hour ago.

AngelWJedi

AngelWJedi

Furnace Stoker

Join Date: Sep 2008

orlando,florida

Society of Souls [Argh]

Rt/E

Quote:
Originally Posted by Veldan View Post
I suck at the time zones... any1 know when the servers are supposed to go up?
they are up me and two guildies are on..but friend still cant get on. >>

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Quote:
Originally Posted by AngelWJedi View Post
they are up me and two guildies are on..but friend still cant get on. >>
well I live in Europe, it's 11.08 AM as I write this, and I haven't been able to log on since I got out of bed, still can't log on atm.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

I was able to get back in--kinda weird seeing only 2 districts for kamadan....

but now I am going to go to bed, didnt get my gw fix --but such is life.

Ascended Furling

Ascended Furling

Academy Page

Join Date: Dec 2010

Netherlands

Shiro Utsuri[Koi]

Mo/

Its weird... on my pc i cant enter. i'm still getting the maintenance message. But on my laptop i have no problem getting in.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

grrrrr still can't log on and im on -7 gmt

Essence Snow

Essence Snow

Unbridled Enthusiasm!

Join Date: Nov 2009

EST

DPR




lol...nah...jk..was able to log 1st try....not sure what the prob might be

Lil Pips

Lil Pips

Ascalonian Squire

Join Date: Apr 2005

Somewhere between scampering and stabbing

Lords Of Tinytown

My BF and I both play GW. His computer, on Vista 32, can log into both his account, and mine, which we checked after a while.

My computer, on Win 7 64, cannot log into either account (it gives me the maintenance message).

We both have the same settings and nothing unusual for GW.

Is it possible the small patch for maintenance messed something up for Win 7?

Can I erase the patch and force it to redownload it? (I don't think -image does that does it?)

Ascended Furling

Ascended Furling

Academy Page

Join Date: Dec 2010

Netherlands

Shiro Utsuri[Koi]

Mo/

i seem to have the same problem.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

yup win 7 x64 here and same problem.

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Quote:
Originally Posted by Swingline View Post
Im really annoyed by this. Lost my VQ of Joko's Domain. This proves how shitty anet is to its customers. Things like this make me wish blizzard owned GW.
Not trying to sound like a superfan here, but having played both guild wars and wow extensively and dealing with customer service on both counts, I can honestly say that Arena Net was a far better experience than Blizzard.

Blizzard call center? Literally, just that, and the phone was constantly busy. "Call back later" "Call back later", this went on for a week. When I finally got through to them, it was a guy who honestly sounded like he wanted to come through the phone and strangle anyone he wished to talk to, but was struggling to be polite.

He promised to check into my matter, read my tickets, etc..and then a week goes by, another week..nothing. The matter was never effectively resolved by Blizzard yet they had no issues whatsoever about continuing to take my money and charge me for game play that I couldn't actually participate in throughout all of it.

In the end, nothing was done and the most I ever got from Blizzard was, "We're looking into it, but cannot talk to you about it, so..don't bother us", basic reply and to me, that's horrible customer service...

New pets released for free? Before the Blizzard store, yes. After the Blizzard store, less likely. You pay 10-15 euro for them now. Blizzard used to give out pets to each character you logged in on during their anniversary, last year they gave everyone a spam mail into the in-game mailbox that told us, "We released two new pets this year! Buy them each in the Blizzard store!"

Servers are down every Tuesday, and rarely do they do rolling restarts so that they're up for Tuesdays. Wow also has several micro-emergencies, entire hubs of servers down for hours without a reason. Sometimes, after a patch, the game functions poorly for a week or so, including multiple extensive downtimes.

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Quote:
Originally Posted by Warrior Bradols View Post
its down for me too, but im thinking it wasn't maintenance to begin with maybe its there only possible way of kicking those red head eles out of kamadan ae1 so 7-8 non afk people can get in
Oh, you mean the bots?

Also, I still cannot get into game and am using Windows 7 64

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

Windows 7 here too and also can't login.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by shadowfell View Post
Not trying to sound like a superfan here, but having played both guild wars and wow extensively and dealing with customer service on both counts, I can honestly say that Arena Net was a far better experience than Blizzard.

Blizzard call center? Literally, just that, and the phone was constantly busy. "Call back later" "Call back later", this went on for a week. When I finally got through to them, it was a guy who honestly sounded like he wanted to come through the phone and strangle anyone he wished to talk to, but was struggling to be polite.

He promised to check into my matter, read my tickets, etc..and then a week goes by, another week..nothing. The matter was never effectively resolved by Blizzard yet they had no issues whatsoever about continuing to take my money and charge me for game play that I couldn't actually participate in throughout all of it.

In the end, nothing was done and the most I ever got from Blizzard was, "We're looking into it, but cannot talk to you about it, so..don't bother us", basic reply and to me, that's horrible customer service...

New pets released for free? Before the Blizzard store, yes. After the Blizzard store, less likely. You pay 10-15 euro for them now. Blizzard used to give out pets to each character you logged in on during their anniversary, last year they gave everyone a spam mail into the in-game mailbox that told us, "We released two new pets this year! Buy them each in the Blizzard store!"

Servers are down every Tuesday, and rarely do they do rolling restarts so that they're up for Tuesdays. Wow also has several micro-emergencies, entire hubs of servers down for hours without a reason. Sometimes, after a patch, the game functions poorly for a week or so, including multiple extensive downtimes.
My experiences in the past have all been good. If I ever had a problem it was resolved asap and the call center at its worst had a 10 minutes wait. Your problems could be that you are in Europe while I am in America and I know for a fact when I played Americans got better service than Europeans. It could also be that It has been a full year since I played a Blizzard game and they have deteriorated in the customer service department while I have been playing GWs.

Every Tuesday the servers did go down but the 3 servers I played on were always back up at 11 am. There were 2 or 3 problems with patches but they were ironed out within 2 or 3 days and I didn't mind waiting with the little bit of lag, it didn't stop me from raiding.

Artisan Archer

Artisan Archer

Wilds Pathfinder

Join Date: May 2007

Free Wind

R/

Quote:
Originally Posted by Lil Pips View Post
My BF and I both play GW. His computer, on Vista 32, can log into both his account, and mine, which we checked after a while.

My computer, on Win 7 64, cannot log into either account (it gives me the maintenance message).

We both have the same settings and nothing unusual for GW.

Is it possible the small patch for maintenance messed something up for Win 7?

Can I erase the patch and force it to redownload it? (I don't think -image does that does it?)
I have vista 64 and I still get the maintenance message.

Holyvinci

Holyvinci

Lion's Arch Merchant

Join Date: May 2009

London

The Warlocks Of Sephiroth

Rt/Me

Vista and still cant get in

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Oh noes. So people not on x64 are able to get into the game without a problem?

lucaa_tlw

Ascalonian Squire

Join Date: Mar 2011

Italy

HeLL

Mo/

Quote:
Originally Posted by shadowfell View Post
Oh noes. So people not on x64 are able to get into the game without a problem?
nope, I've 32bit win 7 and can't get in.

Lil Pips

Lil Pips

Ascalonian Squire

Join Date: Apr 2005

Somewhere between scampering and stabbing

Lords Of Tinytown

So it's not Vista vs. Win7 that's the problem.

And it's not 32 bit vs 64 bit.

What else in common?

Getting the maintenance message doesn't feel like a hardware error, but I'm running ATI HD 6850, i7-2600, 8gb (no overclocking whatsoever).

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

This is most likely due to regions players are in and not the OS. I think you all should state which area of the USA your in or the country if not in the US. might give us some perspective of what the problem is.

<---- west coast USA

Artisan Archer

Artisan Archer

Wilds Pathfinder

Join Date: May 2007

Free Wind

R/

I'm in West-Europe/Netherlands.

Lil Pips

Lil Pips

Ascalonian Squire

Join Date: Apr 2005

Somewhere between scampering and stabbing

Lords Of Tinytown

Quote:
Originally Posted by Swingline View Post
This is most likely due to regions players are in and not the OS. I think you all should state which area of the USA your in or the country if not in the US. might give us some perspective of what the problem is.

<---- west coast USA
Definitely not. BF and I are in same room, same network. (If didn't read previous message, his computer can log in both our accounts; my computer cannot log in either account).

moralfallacy

Ascalonian Squire

Join Date: May 2011

Friend and I both live in the same town, both have win7 x64 and I'm unable to login whilst he can.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by Lil Pips View Post
Definitely not. BF and I are in same room, same network. (If didn't read previous message, his computer can log in both our accounts; my computer cannot log in either account).
Well the last thing that comes to mind is pathing/IP issues with modems but you two are probaly on the same modem. no?

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

I think it's because swingline changed his avatar. I liked the old one better!

Lil Pips

Lil Pips

Ascalonian Squire

Join Date: Apr 2005

Somewhere between scampering and stabbing

Lords Of Tinytown

Quote:
Originally Posted by Swingline View Post
Well the last thing that comes to mind is pathing/IP issues with modems but you two are probaly on the same modem. no?
Yep same modem. =P

Arnold Killmachine

Academy Page

Join Date: Oct 2009

indeed.
w7 x64 and the same story.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by Lil Pips View Post
Yep same modem. =P
Well then this is truly perplexing.

Quote:
Originally Posted by shadowfell View Post
I think it's because swingline changed his avatar. I liked the old one better!
oh u

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

It's a fact, Malice B changed his avatar from a baby head on an ice cream cone cup and the world started to go to hell.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by shadowfell View Post
It's a fact, Malice B changed his avatar from a baby head on an ice cream cone cup and the world started to go to hell.
Well I guess its worth a try...

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Omg.. so much better. You are not allowed to change anymore. System.Fan has to keep his too. They're cheery!

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

sigh... still can not log in and my buzz is wearing off.

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Why don't they fix it already.... it shouldn't be hard, if half the people can already log in

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by Veldan View Post
Why don't they fix it already.... it shouldn't be hard, if half the people can already log in
They could be trying to diagnose the problem as we speak.

TheGizzy

TheGizzy

Krytan Explorer

Join Date: Oct 2010

A giant mitten

TeAe

E/R

I'm able to log in no problem, but all of a sudden my TexMod (Cartographer Made Easy) isn't interfacing with the game correctly... I only get the standard GW maps.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by TheGizzy View Post
I'm able to log in no problem, but all of a sudden my TexMod (Cartographer Made Easy) isn't interfacing with the game correctly... I only get the standard GW maps.
This has happened to me before but a restart of GWs always fixed it.

tastingthedew

Pre-Searing Cadet

Join Date: Jun 2011

KISS

D/W

using Win7 x64.. managed to log in no problem at all.