Maintenance - June 9th, 2011

lemming

lemming

The Hotshot

Join Date: May 2006

Honolulu

International District [id???]

One of my installs still doesn't work. The other one does.

Try copying your client if you still can't log on.

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Well, aside from putting in a ticket, not sure what else to try.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Lemming u r my hero buddy. It worked like a charm.

You deserve a treat.

TheGizzy

TheGizzy

Krytan Explorer

Join Date: Oct 2010

A giant mitten

TeAe

E/R

Quote:
Originally Posted by Swingline View Post
This has happened to me before but a restart of GWs always fixed it.
Thanks Swingline.

I ended up closing GW & TexMod, running both my installations of GW separately through Multi, closing them & Multi out and then restarting TexMod & GW... and that got it up and running again.

I appreciate the tip!

BananaBrains

Academy Page

Join Date: Jan 2009

USA

Chef Kiwanos Kitchen [CKK]

We have 2 identical comps both running Win7 x64 and was able to connect on one but not the other. Out of curiosity we copied the Dat file over via our ExHD from the one that could to the other and ta-da!! Now we are in-game on both comps. Hope this helps someone.

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

I already got a reply from them. They suggested that I download the game advisor, use it and supply the information back to them. It will have to wait until after this image thing finishes...

Should I cancel the -image and try this suggestion of lemming?

Edit: NM. My other client is on another hard-drive and I'm borrowing the video card from that system.

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by BananaBrains View Post
We have 2 identical comps both running Win7 x64 and was able to connect on one but not the other. Out of curiosity we copied the Dat file over via our ExHD from the one that could to the other and ta-da!! Now we are in-game on both comps. Hope this helps someone.
I copied the same .dat file that was giving me the problem and it worked

@ shadow: yes

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

Where is this dat file? Didn't find anything in my GW program folder.

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

copying stuff did not work for me...

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Quote:
Originally Posted by Veldan View Post
copying stuff did not work for me...
I would try a reinstall... yes it's a pain in the ass but it will prob work.

Refia

Ascalonian Squire

Join Date: Sep 2008

Belgium

A/Mo

I copied a back-up i had from the dat file and now it works again, thx

Holyvinci

Holyvinci

Lion's Arch Merchant

Join Date: May 2009

London

The Warlocks Of Sephiroth

Rt/Me

I have GW Multilauncher with 6 copies of GW. The original (#1) is still showing "Maintenance" but I am able to log into the rest of my accounts (#2 to#5).

I then made a new copy (#6) from copy (#2) and works like a charm. I deleted Copy (#1)

I hope it make sense.

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Quote:
Originally Posted by Swingline View Post
I would try a reinstall... yes it's a pain in the ass but it will prob work.
Ok I deinstalled, then did the basic install and could log in, so thx this worked.... Now I'm running the -image to get all the files again, I hope I can still log in afterwards

loopysnoopy

loopysnoopy

Lion's Arch Merchant

Join Date: Jun 2010

England

The Ministery Of Cookies (MC)

W/Mo

Is anybody having problems with the maintenance message still my time zone is GMT-London running xp-32bit serv pack 3 tried all of my accounts on my pc still getting this daft message

And same go's for my laptop too that's running vista-64


Come on Anet staff and clue us all in on your maintenance ive had enough of these stealth tactics................

moralfallacy

Ascalonian Squire

Join Date: May 2011

Quote:
Originally Posted by Veldan View Post
Ok I deinstalled, then did the basic install and could log in, so thx this worked.... Now I'm running the -image to get all the files again, I hope I can still log in afterwards
Uninstalling and reinstalling didn't work for me, neither did copying the .dat file

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Quote:
Originally Posted by moralfallacy View Post
Uninstalling and reinstalling didn't work for me, neither did copying the .dat file
did you reinstall from a CD / DVD or the download?

Holyvinci

Holyvinci

Lion's Arch Merchant

Join Date: May 2009

London

The Warlocks Of Sephiroth

Rt/Me

Quote:
Originally Posted by moralfallacy View Post
Uninstalling and reinstalling didn't work for me, neither did copying the .dat file
If I run the original copy (w/o using Multilauncher), I am still getting "Maintenance".

moralfallacy

Ascalonian Squire

Join Date: May 2011

Quote:
Originally Posted by Veldan View Post
did you reinstall from a CD / DVD or the download?
download, as I'm not sure I have a hardcopy anymore..

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Quote:
Originally Posted by moralfallacy View Post
download, as I'm not sure I have a hardcopy anymore..
weird, that should work...

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

So far nothing has worked for me. Trying uninstalling and reinstalling next.

Artisan Archer

Artisan Archer

Wilds Pathfinder

Join Date: May 2007

Free Wind

R/

Reinstalled with a CD. Can actually log in now.

Padre Lyoqua

Padre Lyoqua

Lion's Arch Merchant

Join Date: Aug 2006

(IGN: Padre Lyoqua)

We Gat Dis [HRUU]

Mo/

Reinstalling worked. it seems to be in the .dat file, because i tried to load the old .dat file, in the reinstalled copy, but still code 167.
so now im downloading all the files again using -image.

thanks anet.

cantalus

Lion's Arch Merchant

Join Date: Aug 2005

just reinstalled, still can't get in

england 12.51 bst

shadowfell

shadowfell

hamonite anur ruk

Join Date: Jan 2006

Echovald Forest

[PhD] Teh Academy

Me/A

Uninstalled, reinstalled got me over 167 hump, now to re-download all of the game data ><

LuckyGiant

LuckyGiant

Krytan Explorer

Join Date: Aug 2005

New Zealand

Retired :)

Had an old backup file from a few months ago
-Image command, 15000 files and 325mb later.....and still maintenance message

Thanks for the advice guys ;p
Just going to wait for Anet to fix it

Loc: England

loopysnoopy

loopysnoopy

Lion's Arch Merchant

Join Date: Jun 2010

England

The Ministery Of Cookies (MC)

W/Mo

No joy either at a full reinstall still getting that daft message oh well anet will be receiving a nice support ticket asking wtf have you done !!!

moralfallacy

Ascalonian Squire

Join Date: May 2011

I found one of my hardcopies, did an uninstall and reinstalled from it and now I can log in

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

crappy download rates.... is everyone trying reinstall or something? XD

lucaa_tlw

Ascalonian Squire

Join Date: Mar 2011

Italy

HeLL

Mo/

Quote:
Originally Posted by Veldan View Post
crappy download rates.... is everyone trying reinstall or something? XD
me
Reinstalled all campaigns with CD/DVD , i could log in and I'm downloading the last 9k files to enter GTOB...
10-20 k/sec... very nice lol

Koyote

Koyote

Ascalonian Squire

Join Date: Apr 2011

[fail]

Around 300 k/sec, drops under 100 at times.

Made it to GH, after that only 3k files to GToB.

vitorvdp_68

Lion's Arch Merchant

Join Date: Jun 2010

Just restarted the game and it worked.

So try once more if you haven't.

Bellatrixa

Bellatrixa

Lion's Arch Merchant

Join Date: Oct 2010

Under a blanket drinking tea and being British n_n

Brothers of Other Mother [BoOM]

N/

Mmkay, Windows 7, x64-bit, England here.

Launched both clients via multi-launch with no issues at all. I launched my original followed by my copy if that's of any interest. I wasn't online when the maintenance started so is that a possible cause of the problems?

LuckyGiant

LuckyGiant

Krytan Explorer

Join Date: Aug 2005

New Zealand

Retired :)

Quote:
Originally Posted by Bellatrixa View Post
Mmkay, Windows 7, x64-bit, England here.
Same.

I'm in game now issue fixed itself... (or the Anet fairies)

SirJackassIII

SirJackassIII

Wilds Pathfinder

Join Date: Oct 2005

Belgium

none

N/E

It seems you don't really need an old .dat to do it. I did a -image on the current one I had, didn't work. Made a back-up of this latest version on my HDD, uninstalled the game, reinstalled it from the GW client, downloaded ~200 MB of files to log in, logged back out when I got to my chars, copied the .dat back from my HDD and everything worked like normal.

Veldan

Veldan

Academy Page

Join Date: Nov 2010

R/D

Quote:
Originally Posted by SirJackassIII View Post
It seems you don't really need an old .dat to do it. I did a -image on the current one I had, didn't work. Made a back-up of this latest version on my HDD, uninstalled the game, reinstalled it from the GW client, downloaded ~200 MB of files to log in, logged back out when I got to my chars, copied the .dat back from my HDD and everything worked like normal.
that means I'm downloading 4-5 hours for nothing

Matirion Maeronta

Frost Gate Guardian

Join Date: Jan 2011

Noord-Scharwoude, NL

E/

On an odd sidenote, I have no problem logging in, but when I see my character list, there are 2 of each character (basically doubled the character list in the same order, no actually doubling the characters)... Creating a new character resulted in a double too... Something broke during maintenance...

Eramon

Ascalonian Squire

Join Date: Nov 2010

I'm not having any issues - at all. Just thought I'd point that out.

payne

payne

Desert Nomad

Join Date: Apr 2007

england (currently located on the south coast)

R/

still getting error code 227 or whatever - we don't recognise your details ^_^

hoping it's just because of maintenance as I could get on yesterday afternoon

~ Dan ~

Forge Runner

Join Date: Dec 2006

D/

I wouldn't waste time reinstalling and patching up all the zones again. Left my pc for an hour or 2, tried it again after and logged straight in, so who knows what the cause is/was.

Psirdark

Ascalonian Squire

Join Date: Jun 2007

Texas

P/

like the GW facebook; they posted the notice on the wall 2 days ago; it's been on the wikis; open ur eyes ppl