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Originally Posted by Ken Dei
EB Games has it for pre-order at some of their stores too, not sure about online pre-order. But I reserved a copy the day before yesterday.
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WARNING WARNING WARNING!!!!! This Vendor is a VERY VERY BAD SOURCE...
EBGAMES had a preorder item so they drew in many orders for the game.
In my case they not only did not send me my game till almost 4 weeks after the release(even though I had it preordered for almost a year in advance), but They sold my billing information to a 3rd party that used that information to bill my credit card for fraudulent subscriptions to something called reservations rewards or something like that... Took me 5 months dealing with the bank and FBI for fraudulent charges, and finally having to change my CC account to get it corrected... I will never do business on EBGames site again...
Quote from their webpage:
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Sharing of Information
Sharing with Third Parties. We may share customer information that we collect with third parties. Usually, this information will be shared with a third party that has relationship with us as a business partner or marketing partner. (See information on Third Party Relationships below.) Also, we may use the information that you provide us, or that we collect about you, in connection with the promotion of our products and services and those of our affiliates. It is not our policy to sell or rent lists of our website customers to unaffiliated third parties.
Sharing with our Contractors. We also may employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal mail and e-mail communications, customer lists management, data analysis, marketing assistance, credit card processing, and customer relationship management. These companies and individuals have access to personal information needed to perform their functions, but they are not permitted to use such information for other purposes without our permission.
Promotional Offers May be Sent to You. We may send you offers on behalf of our company or other businesses, or permit other businesses that we are working with to send you offers, if we believe that you may be interested in receiving these offers. If, after receiving a non-order related email, you do not want to receive such emails in the future, you can notify us, by clicking on the "unsubscribe" link attached to each email.
Sale or Acquisition of Business Units. As we continue to develop our business, we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself, or all or a significant part of its assets, may be acquired by another company. In such transactions, customer information generally is one of the transferred and shared business assets. The information transferred and shared remains subject to the promises made in any pre-existing privacy notice (unless, of course, the customer has agreed to be subject to new privacy notice terms).
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In my case I missed the fine print option to opt-out of a subscription to this thing, that was default to accept at purchase... however it appeared NOWHERE on my billing statement... It just magically showed up on my CC right after the purchase of the preorder. But they used that as legal means to bill me for almost 3 months worth of $9.00 for this service, and it took a LONG time to get it off my record and get my money back.
Just letting the community know. EBGAMES is not to be trusted at all. I had forwarded the police report to arenanet as they wanted to kept apprised of the problem cause they got many such complaints from this vendor. Hardly worth the trouble for the Preorder bow if you ask me...