Store Reports

Hey, all. I see a lot of threads with reports on availability, and you can help us out, if you'd like to do so. Please vote here with your experience in getting the pre-order pack, and make any comments you'd like to share in the thread. Location and which poll answer you gave would be very helpful if you make a post in the thread.

Thanks for your feedback!

Local Gamespot and EB Games (Erie, PA) had the Preorder Kits when I was there yesterday. Quite pleased with the slimmed down DVD style case compared to the bulkier box for Chapter 1's preorder.

Hello Gaile.

I am located in Eastern TN. The Best Buy after two weeks still had none of the preorder products on the shelf, and at the time I first asked, it wasn't even in the computer. They had chapter one on the shelf, but no mention or advertising of chapter two.

I saw the website stores had them availble at the beginning of the week, and decided to call the local Gamestop. They DID have the preorder product but only for people that had pre ordered....the pre order. That's right, unless you came in and preorderd Factions before the release of the pre order product, they did not request enough copies. I was fortunate that they had one available from a customer that did not come in to pick it up. I ordered both the standard and the collector edition, even though they did not have the order code FOR the collector's edition in their network.

Basicly I preodered two copies...got only one pre order product for my son and I to fight over, and no clear idea if I will get both the standard and the collector's edition OR just two standards.

Honestly, this was very unexpected and very annoying and when I see games like Auto Assault that has been promised for well over a year packed on the shelves I am wondering if Arena.net's marketing department is spending too much time on pretty art pictures in magazines and not in following through on these retailers.

I hope Chapter three's release goes a lot smoother, but if you were expecting a lot of new first time people based on the pre order package, you all wasted a lot of time and effort as I doubt will see much change before the Beta Weekend Event.

The clerks at Future Shop hadn't heard of it. (Canada)
It finally became available about a week or so ago online. I have ordered a copy...(though when I was in store and asked about ordering on-line when it became available..sales staff assured me that they are horrible with pre-orders and I most likely will not be receiving my game in a timely fashion.
Guess I can only wait and see.

I ordered from Besy Buy online, 2 days ago.. no response.. so I'm waiting and we'll see. >_<

Reporting for the Raleigh NC area:

Best Buy - got the preorders packs. Ran out last I checked.

EB Games - received a very small number of preorders (not enough to cover the preorders), was told they're getting more but today a clerk wasn't sure.

What's irksome is that I want the Collector's Edition, but Best Buy doesn't seem like it's going to carry it. EB Games doesn't have it's act together with the preorder though it intends to carry the preorder.

I'd like to say that I voted Copies are available in my local store. But, thats only because I have two stores out here. Best Buy knows whats going on.

EBGames doesn't know anything about Factions or the pre-order and so I haven't even bothered checking up on them again at EBGames.

All future GW purchases from me will be at Best Buy. EBGames has no idea whats going on.

I voted 'Copies available'. But, I'd like to add, that I had to ask a store clerk (at Best Buy) for them, as they weren't on the shelves. And even then, they had no info on the Collector's Edition.

I checked with EB Games about it.. They said that the preorder is coming in like May 2nd or something. Sucks for me..

Voted pre-order has not arrived, and this is in Kelowna, BC.

I voted The pre-order has not arrived at Best Buy stores in San Antonio TX area

Best Buy don't know anything about them at the stores I checked

I voted Not Arrived at my local Gamestop.

They didnt even know if there were gonna be pre-order packages. -.o So i just bought it from the website.

ill be able to order in 5-10 days when it ships in the mail then ill let you know

UK-i got the online pre-order from game.net(not sure if they are still taking orders for the pre-order).alrdy received my e-mailed codes and they are sending me a copy of the box as soon as they get them in.still can't get any info on how my purchase goes against the actual game yet though,store clerks are under the pretence that i need to buy the full price game as well as paying what seems to be the full price of the game for the pre-order box.

also gaile can you please confirm that the 31st is the date they arrive here or is it the same as the NA with this date being the shipping date?.

gamestop in 11355 area doesnt have pre-order package.

Best Buy northeast of Atlanta, GA has plenty ... albeit some stupid employees ...

"Can I use this preorder for the Collector's Edition as well?"

"Why are you collecting these?"

I voted the store clerks hadn't heard of Factions because until I went in to the store, they truly hadn't. Even now we have educated them, they cannot say whether or not they'll get the Pre-Order although they did say we can order Factions and the CE (i.e. we can't guarantee we'll even carry it even though we've sold every copy of GW we stock).

I finally ordered our Pre Orders from Amazon night before last and received notice today that two of the copies had shipped.

I live in Malaysia, and I don't think I can get any Guild Wars: Factions pre-order package here locally unless I order internationally and pay for the international shipping charges.

Hawaii: Best Buy, Gamestop locations all have preorder packs.


however my 14 day 10 hour trial key was already in use so someone keygened my account or something support wouldnt give it back to me.

Over here in California, Best Buy, the guy doesn't even know what I was talking about when I said Guild Wars Factions.... I didn't even feel like mentioning the collectors edition...

Ya I would still like to know whether or not they were supposed to do something or not to indicate we want to preorder the Collector's Edition. When I bought my preorder from Best Buy I told them I wanted to preorder the Collector's Edition and asked if I was supposed to get them to mark the reciept or they were supposed to enter into the database that I had ordered a CE. They just said I come in with my reciept and get whichever I want. This sort of implies that if I want the CE, I'm gonna have to rush in as early as possible and nab it before other people do. So why doesn't Best Buy actually use the preorders to see how many of each product they'll need ahead of time? Is it against the EULA to go on an all out rampage in Best Buy if they don't have a CE when I get there?