This is something I just dug up, its brand a brand new DIRTY trick verizon DSL has pulled, this IS the cause of the ERR=7 error, its got nothing to do with Guild Wars, or your computers. This effects all users of Verizon DSL in America.
I QUOTE THIS DIRECTLY FROM DSL REPORTS
[connectivity] 15 Minute DCHP Leases Causing Connectivity Problems
In going from the Level-3 system to the wholly-owned Verizon network, Verizon implemented a new MAC authentication policy, coupled with a 15-minute DHCP IP address lease. This seems to be causing connectivity problems for lots of people. I have tried two different modems with built-in NAT routers, a Zoom ADSL-X4 and a Westell 2200. Both crash or lock up every few hours because their DHCP client waits until the very end of the lease (13-15 minutes) before attemting to renew. If the renewal fails, there isn't time for a re-try, and the resulting IP address change causes other problems. I also tried a Gigafast EE400-R broadband router that renews at t/2 (7 or 8 minutes) and it never has a problem with this. Computers that pull their DHCP IP address directly from the WAN seem to be OK.
I'm hoping Verizon will recognize this as a problem and make the necessary policy changes to restore "always on" connectivity.
In plain English, Verizon DSL users will literally suffer vast problems trying to play Guild Wars, every 15 minutes as your IP address expires and renews you stand a very very good chance of being kicked off and theres nothing you can do about it, except complain to Verizon!! Like I plan to do tomorrow.
http://www.dslreports.com/forum/ilec,vz
See for yourself!!
Verizon Dsl Users Must Read!!!!!!!
Final Fantazy
JRoDDz
I also have Verizon DSL in New Jersey, and I'm getting disconnected every 15-20 minutes with this err=7. I'm going to check my IP and see if it's getting a new one every time or what. I hope it's not Verizon, because if it is, I'm going back to Optimum Online from Cablevision.
Nessa
how lovely and this whole time i thought it was jsut my shitty lines..... i guess it's just because verizion DSL SUX.....
not only have they given me the run around EVERY time i calle tech support.. but i live in an area with old telephone lines verizon started providing dsl.. onlines with almost 80% interference i now learn... when i'm already locked into a contract for a year... expires in september and boy.... comcast (which isn't wonderful but is better than verizon) here i come
not only have they given me the run around EVERY time i calle tech support.. but i live in an area with old telephone lines verizon started providing dsl.. onlines with almost 80% interference i now learn... when i'm already locked into a contract for a year... expires in september and boy.... comcast (which isn't wonderful but is better than verizon) here i come
cc.pyro
weird, i've only had error 7 once, and that was the time my entire group got d/ced. I've had verizon for over 4 years and never had any trouble. I use the Westell Wirespeed modem and a Linksys BEFRS41.
Final Fantazy
In the verizon forums on dsl reports theres a huge post on this dhcp lease, its not just affecting people playing Guild Wars, also affecting people playing everything seems worst on people playing on XboX live.
There seems vast amounts of problems and some rude customer service by Verizon, I suggest trying to contact Techical help first, if that fails you're only choice, like mine is to ditch verizon.
There seems vast amounts of problems and some rude customer service by Verizon, I suggest trying to contact Techical help first, if that fails you're only choice, like mine is to ditch verizon.
Sentinel
Well,
I just came from home testing some of the things I read here and dsl reports.
I have verizon dsl and the same set up as pyro but unlike him I have a lot of problems.
Yesterday it was really bad for me. I couldn't finish Sactum Cay because i was
err=7 the whole time. I dropped out of good groups 3 times. I was embarrased to try again with groups so I was trying with henchies after that.
No luck. I've must dropped more than 10 times before I gave up.
Today I opened a browser to my router to monitor the wan IP. To see if it will
change when I drop out because of the lease thing.
Well I played for 90 minutes with no drop outs. I finished the mission and bonus with just henchies. The Wan IP stayed the same btw.
I'm baffled. I thought i knew what was happening but now I'm not sure. Obviously the problem it's more complex.
Sent
I just came from home testing some of the things I read here and dsl reports.
I have verizon dsl and the same set up as pyro but unlike him I have a lot of problems.
Yesterday it was really bad for me. I couldn't finish Sactum Cay because i was
err=7 the whole time. I dropped out of good groups 3 times. I was embarrased to try again with groups so I was trying with henchies after that.
No luck. I've must dropped more than 10 times before I gave up.
Today I opened a browser to my router to monitor the wan IP. To see if it will
change when I drop out because of the lease thing.
Well I played for 90 minutes with no drop outs. I finished the mission and bonus with just henchies. The Wan IP stayed the same btw.
I'm baffled. I thought i knew what was happening but now I'm not sure. Obviously the problem it's more complex.
Sent
aeroclown
I would certainly complain, theres no real Godd reason what so ever to lease an ip for only 15 minutes especially if you are using Mac Authentication. There is nothing you can do what so ever on your side, the Co is cycling your modem every 15 to 20 minutes to lease a new ip out. All you can do is complain.
Spartan2
The reason why this is probably happening is because Verizon implemented a really crappy IP infrastructure. A big business like that should be using a class A address. What I think they are doing is being lazy and not setting up an in-depth IP assignment and routing table for their massive network. They could easily get rid of this problem if they set up their network correctly... 
(This is an oppinion of someone who has passed the first year of Cisco certification training...and I'm 17 
)
(This is an oppinion of someone who has passed the first year of Cisco certification training...and I'm 17 )
aeroclown
Quote:
|
Originally Posted by Spartan2
The reason why this is probably happening is because Verizon implemented a really crappy IP infrastructure. A big business like that should be using a class A address. What I think they are doing is being lazy and not setting up an in-depth IP assignment and routing table for their massive network. They could easily get rid of this problem if they set up their network correctly...
(This is an oppinion of someone who has passed the first year of Cisco certification training...and I'm 17 ) |
Spartan2
Yes, through my high school. They offered Cisco level 1 and Cisco level 2, which are both full year classes. At the end of Cisco 2, you are supposed to be able to be familiar with it enough to be CCNA Certified. Since I'm finished with the first year, I'm not doing the second because it isn't a priority for me. The curiculem is conveluted and much of it is complete circular logic. They try to dumb it down, but by doing so, they make it harder to understand, if that makes any sense . Unless you have a good knowldge of XML, routing, ACLs, and subnetting, you will be lost unless you have a really good teacher that can explain everything to you. The course is brutal and fast paced.
. Unless you have a good knowldge of XML, routing, ACLs, and subnetting, you will be lost unless you have a really good teacher that can explain everything to you. The course is brutal and fast paced.
Miyamoto Tzu
I have Verizon DSL and I'm having this same problem lately. Err=7 every 15 minutes started happening for me about a week ago and the above explanation makes a heck of a lot of sense for a reason why. A normal DHCP lease is 8 days...EIGHT DAYS!!
WTF is up with this 15 minute crap?!
I've tried everything I've found for correcting this problem before reading this thread. Used Adaware and SpyBot, Forwarded the proper port and set up the router for GW as instructed in a thread from a different Forum (Silverwolf authored a great tutorial on this btw). None of this stuff worked.
I've called Verizon twice about this...once before reading this thread and once after.
The first time they blamed it on GW servers. Myself, not knowing any better, accepted this answer and proceeded to try to do what I could about it on my end before sending a bug report to A.net.
The second time (roughly 15 mins ago) I got some poor kid who didn't know his ass from his elbow about computer tech stuff but me being polite didn't point that out. When confronted with this 15 minute DHCP thing they did not deny it...instead they tried to blame it on the onboard NIC in my Soyo KT400 Dragon Ultra Black Edition mobo (I'm pretty sure the BIOS is up to date but will check that next and flash it if I need to). I fail to see how tried and true NIC's for everyone who has this problem can be the problems source. It's re-goddamn-diculous if you ask me!!
My next step is to test it with a different game (UT2k4) and see if I get dropped every 15 mins. Also need to check out this article at the BBR.
Thanks for this info btw!! I love GW and hope a solution for this queerest of problems emerges soon!!
Tzu
Apocalypse Creed Mercenaries(ACME)
A PvE GW Guild.
WTF is up with this 15 minute crap?!
I've tried everything I've found for correcting this problem before reading this thread. Used Adaware and SpyBot, Forwarded the proper port and set up the router for GW as instructed in a thread from a different Forum (Silverwolf authored a great tutorial on this btw). None of this stuff worked.
I've called Verizon twice about this...once before reading this thread and once after.
The first time they blamed it on GW servers. Myself, not knowing any better, accepted this answer and proceeded to try to do what I could about it on my end before sending a bug report to A.net.
The second time (roughly 15 mins ago) I got some poor kid who didn't know his ass from his elbow about computer tech stuff but me being polite didn't point that out. When confronted with this 15 minute DHCP thing they did not deny it...instead they tried to blame it on the onboard NIC in my Soyo KT400 Dragon Ultra Black Edition mobo (I'm pretty sure the BIOS is up to date but will check that next and flash it if I need to). I fail to see how tried and true NIC's for everyone who has this problem can be the problems source. It's re-goddamn-diculous if you ask me!!
My next step is to test it with a different game (UT2k4) and see if I get dropped every 15 mins. Also need to check out this article at the BBR.
Thanks for this info btw!! I love GW and hope a solution for this queerest of problems emerges soon!!
Tzu
Apocalypse Creed Mercenaries(ACME)
A PvE GW Guild.
evilsauce
I just called Verizon and told them OUR problem. They said that they have nothing to do with it because its the game and not the internet itself. I threw at them everything we had and they bullsh*tted the whole conversation. I know its verizon cuz my other friend has the same problem. My one friend is fine with his cable modem, but us DSL users are stuck feeling pissed off 24/7 until this is resolved. I'm so close to just trying to see what other ISP we can get cuz this sux bigtime. And i really like this game too.
Miyamoto Tzu
Ok, just tested this with UT2k4 and the same thing happens...every 15 mins (every quarter hour on the hour as far as I can tell, ie. 12:00, 12:15, 12:30, etc all day long although I might be wrong about the timing). I don't understand why they havn't switched back to normal DHCP leasing by now if this has been going on even a few days that is A LOT of very upset gamers from all different games.
But stupid me just signed a 2 year DSL service contract with them..UGH!!!!
Tzu
Apocalypse Creed Mercenaries
A PvE GW Guild
But stupid me just signed a 2 year DSL service contract with them..UGH!!!!
Tzu
Apocalypse Creed Mercenaries
A PvE GW Guild
termite
As the original poster states - the problem is not within the game, but with Verizon itself (if you have it). I've had VerizonDSL for the past 4-5 years now here in NYC. Unlike some at the DSLReports, we have not been moved to new 71.*.*.* IP blocks, so we don't have to deal with this problem at the moment. On the other hand, we do suffer slow speed in the evening (due to Verizon selling more bandwidth than they could handle), and poor maintenance of their equipment. Because of this I have to deal with my DSL resetting randomly each day. This can happen once, or it can happen up to five times a day where my connection is reset for no reason at all. My DHCP lease is set for one day, but oddly enough I get booted every two to ten hours. My loop distance is 5,200feet (maximum qualification for 3/768 service is around 8,000) so I don't think that's the problem.
I used to call them every other day to complain about the poor quality service that I've been getting for the past year, but after a while I gave up and had no other choice but to accept it because cable prices here are up to three times as much as the DSL's.
I used to call them every other day to complain about the poor quality service that I've been getting for the past year, but after a while I gave up and had no other choice but to accept it because cable prices here are up to three times as much as the DSL's.
Final Fantazy
I've noticed a very slight increase in reliability today, still get constant err=7s though, the verizon techical help is a joke, I've started the process of looking for another isp now.
termite
Yea, their techs are very stubborn. Each time you call they go through the same procedure of checking cables, modem, computer etc. At this point I usually demand to speak with a level 3 tech or manager, and if they refuse I just hang up and try again.
JRoDDz
Quote:
|
Originally Posted by evilsauce
I just called Verizon and told them OUR problem. They said that they have nothing to do with it because its the game and not the internet itself. I threw at them everything we had and they bullsh*tted the whole conversation. I know its verizon cuz my other friend has the same problem. My one friend is fine with his cable modem, but us DSL users are stuck feeling pissed off 24/7 until this is resolved. I'm so close to just trying to see what other ISP we can get cuz this sux bigtime. And i really like this game too.
|
evilsauce
lol, dont ask me dude, i got this really snobby lady on the tech support and she denied everything i threw at her, when my aunt called, they told her what they wouldnt tell me because she works for verizon, thier tech are just after money and can care less about this problem.
termite
The thing is that their level 1 tech support aren't in the loop of things about what's going on with their systems, so when someone calls up and tells them that their dhcp is screwed up and is resetting their connection every 15 minutes they don't have a clue what you're talking about. All they have is a paper with a set of instructions on how to troubleshoot you through a few problems. If that doesn't help they suggest that you open a trouble ticket for their technician to look into. At this point you can request that they transfer you to their manager or a level 3 technician. You might or might not get lucky because they don't always transfer you.
I had to request support once from them, and in the end they downgraded my speed from 3/768 to 1.5/384 saying that I was too far away from their servers (they required 8,000 feet, and I am at 5,200), so I had to spend two days getting a new one year contract for the same plan I had before, because for some unknown reason their system showed that I was never on a 3/768 plan, even though there was a note from their tech that I was "downgraded."
I had to request support once from them, and in the end they downgraded my speed from 3/768 to 1.5/384 saying that I was too far away from their servers (they required 8,000 feet, and I am at 5,200), so I had to spend two days getting a new one year contract for the same plan I had before, because for some unknown reason their system showed that I was never on a 3/768 plan, even though there was a note from their tech that I was "downgraded."
Miyamoto Tzu
Well, 3 L1 Techs later I still get these problems and even though there are people from all over the country with VerizonDSL complaining about it they have yet to do anything...
Unfortunately I can't play GW until this connectivity issue is resolved one way or another...in fact I can't play any online game without fear of being disconnected whenever Verizon says I should.
My DSL service was pretty stable through Verizon for the past 3 years. I've played all types of online games, hosted an NWN server for weeks at a time with no interruption and played GW for hours at a time until the last two days or so.
Nothing has changed about my machine in the last two days and there was no GW update I know of that would cause this crap...so the logical answer is Verizons new network/policies are causing the problem.
I'll give them a week to resolve the issue before I start looking for a new ISP and figuring out how to get my money back that I paid for the next years worth of DSL service.
Tzu,
Apocalypse Creed Mercenaries(ACME)
A PvE GW Guild
Unfortunately I can't play GW until this connectivity issue is resolved one way or another...in fact I can't play any online game without fear of being disconnected whenever Verizon says I should.
My DSL service was pretty stable through Verizon for the past 3 years. I've played all types of online games, hosted an NWN server for weeks at a time with no interruption and played GW for hours at a time until the last two days or so.
Nothing has changed about my machine in the last two days and there was no GW update I know of that would cause this crap...so the logical answer is Verizons new network/policies are causing the problem.
I'll give them a week to resolve the issue before I start looking for a new ISP and figuring out how to get my money back that I paid for the next years worth of DSL service.
Tzu,
Apocalypse Creed Mercenaries(ACME)
A PvE GW Guild
termite
Yea, Verizon's DSL started to go downhill in the past year. I suggest the next time you call their technical support about this problem, mention the dslreports.com's forum link with the user complaints so the person has some clue of what you're talking about.
Final Fantazy
I just got off the phone, literally around 20 minutes ago, I was talking to a LV3 tech who went through some slightly more techical 'standard' stuff, like checking my ipconfig etc....he was away of an issue on the west coast with there DHCP servers, but assured me that this wasn't an issue on the East Coast (PPPoE), so after going through all that, and ending the phone call at 22:47 PM EST, and started guild wars almost instantly, 23:02 lost connection Err=7, roughly 10 seconds wait until it reconnected.
Right now, i'm calling Verizon again and asking to speak with a manager or supervisor this time.
Right now, i'm calling Verizon again and asking to speak with a manager or supervisor this time.
Spartan2
Hey! While you are calling them, why don't you refer them to this thread? It may enlighten them on their problem. If they do not know how to fix it, I will lend my services to them. Eventhough I am only 17 and only 1 years experience with half of the Cisco CCNA certification course, I will try my best in restructuring their infrastructure and IP assignment layout to one that will run smoothly and efficiently. One thing that would work wonders with service and customer support is for the Network Admin to release their schematics for their network layout, but I think their system is so backed up and out of date, that they cannot fix it. What they have is too many people logging into a network with inferior network devices and inferior cabling. They most likely took the cheapest route when deciding what to use instead of the best. Heh, shameless plugs are always my thing.
Final Fantazy
I cracked my problem with Verizon and err=7, however fixing it, is a completely different problem in itself, i'm going to try and explain this as best as I can, the problem for me, and proberly most users suffering this problem is so simple, the problem is with PPPoE, not sure whats different now than it was a few days ago, but whatever it is, its causing problems, this problem will only happen to people who use routers as well...
With my linksys wireless-G wrtg54 router connected to my westell wirespeed modem, I get kicked off every 15 minutes because of the slow DHCP server and the stupidly low lease time, however, directly connect your modem to your computer without the router, it works perfectly so I took a closer look at my network settings.
Without Router (This works perfectly since its using PPPoE)
Broadband Connection
Verizon DSL
(WAN MINIPORT PPPoE)
Assigned by Service Provider
With Router
Local Area Connection
Netgear GA311 Gigibit Adapter
Assigned by DHCP
Regardless of the router settings, this connection is assigned by DHCP meaning, all there little problems with lease times etc....will apply, no matter what any verizon tech support says! Now, the million dollar question, how can you now share Verizon DSL with trying to avoid the DHCP problem? I'm putting this question to the techs out there. Obviously, since everyone in our house needs there internet connection (my comps the host) I can't just simply steal the modem away, there has to be a fix for this issue.
Here is the question:
How can you share on a router a wan miniport PPPoE connection via a router?
With my linksys wireless-G wrtg54 router connected to my westell wirespeed modem, I get kicked off every 15 minutes because of the slow DHCP server and the stupidly low lease time, however, directly connect your modem to your computer without the router, it works perfectly so I took a closer look at my network settings.
Without Router (This works perfectly since its using PPPoE)
Broadband Connection
Verizon DSL
(WAN MINIPORT PPPoE)
Assigned by Service Provider
With Router
Local Area Connection
Netgear GA311 Gigibit Adapter
Assigned by DHCP
Regardless of the router settings, this connection is assigned by DHCP meaning, all there little problems with lease times etc....will apply, no matter what any verizon tech support says! Now, the million dollar question, how can you now share Verizon DSL with trying to avoid the DHCP problem? I'm putting this question to the techs out there. Obviously, since everyone in our house needs there internet connection (my comps the host) I can't just simply steal the modem away, there has to be a fix for this issue.
Here is the question:
How can you share on a router a wan miniport PPPoE connection via a router?
Final Fantazy
Screw it, i've started looking for a replacement isp now, cancelling my account with verizon asap
termite
I'm guessing your modem still reset after you removed the router. That's what happened to me a while back. I have two different VerizonDSL modems; the Westel 516, and the newest Westel W327 (with a 4 port router/switch/wireless). No matter what I tried, both of them reset. I tried with and without router, and each time the connection would reset at a random time of the day, so from my personal experience I can say that it has nothing to do with the router.
As for sharing a connection throughout the house (if you do it wirelessly) - you can get a switch, wire the whole house with network cables (either run it on the outside of the wall, or inside), and connect the switch to the modem.
As for sharing a connection throughout the house (if you do it wirelessly) - you can get a switch, wire the whole house with network cables (either run it on the outside of the wall, or inside), and connect the switch to the modem.
Talphi
I have the same problem and while I've been avoiding it, Windows XP Service Pack2 may fix this problem. I'm going to try it now.
I was also told by a low level tech at Verizon to change my NIC to '10 half duplex' may fix the problem. I haven't tried that either... but i thought I'd share this information.
I was also told by a low level tech at Verizon to change my NIC to '10 half duplex' may fix the problem. I haven't tried that either... but i thought I'd share this information.
Archean
How do you set you NIC to '10 half duplex'(yes Im a tech noob)? Anyone have anyother suggestions?
Talphi
Go to 'Network connections'
Click on your 'Properties' on your local area network connection
Click the 'Configure' button
Click the 'Advanced' tab
Then click on 'Link Speed/Duplex Mode'
And on the box on the right is the settings.
And let me know if it works - I've got to go do some other things
Click on your 'Properties' on your local area network connection
Click the 'Configure' button
Click the 'Advanced' tab
Then click on 'Link Speed/Duplex Mode'
And on the box on the right is the settings.
And let me know if it works - I've got to go do some other things
Archean
I don't have the Link Speed/Duplex Mode choices are Auto_Config, 100BaseTX, 100BaseTX Full_Duplex, 100BaseTX, 10BaseT, 10BaseT Full_Duplex
Reefer_Smurf
I've posted before on how to fix err=7.
I would try setting yourself with a static IP even with the DSL. How well it would work I have no idea. I don't use DSL and I don't use Verizon. But even with the renew I beleive that if you're set with a static IP, there would be no problems. However, that is ONLY a theory.
I would try setting yourself with a static IP even with the DSL. How well it would work I have no idea. I don't use DSL and I don't use Verizon. But even with the renew I beleive that if you're set with a static IP, there would be no problems. However, that is ONLY a theory.
Talphi
IP is assigned by the ISP, you can't choose a static IP.
Archean, I think you'd want 10BaseT OR you could try each one. The real noob here is Verizon for having me solve the problems they make.
Archean, I think you'd want 10BaseT OR you could try each one. The real noob here is Verizon for having me solve the problems they make.
Final Fantazy
Setting the modem to half duplex mode doesn't work, the guild wars techs sent me an email asking for all the information I had on this verizon problem, any workarounds and what tests they had me do.
Since this issue must definately be affecting a huge amount of players, so who knows, the bosses at GW might start to put in some offical complaints to the bosses at Verizon.
Since this issue must definately be affecting a huge amount of players, so who knows, the bosses at GW might start to put in some offical complaints to the bosses at Verizon.
Miyamoto Tzu
I got a call from a Lvl 3 Tech today and he downgraded my speed from 3.0Mbps to 1.5Mbps in an effort to troubleshoot the problem. Oddly enough I can stay connected longer now...sometimes up to an hour instead of the 15-20 minutes of the past few days...unfortunately this is still inadequate. I pay for consistent service and not what I'm getting now...
Verizon keeps trying to blame this on everyone and everything else they can. Lets see...it wasnt the GW servers so it had to be my NIC...well it wasnt that cuz nothing has changed about my system and everything is in good working order...ok so it has to be the lines cuz lord knows they've only been working for the past two years without fail the way they were and they worked fine for several weeks at 3.0Mbps until, oddly enough, two days ago!!
Bottom line is Verizon screwed the pooch on some aspect of their new network infrastructure. They know they've screwed up big time and are running damage control in the form of mis/disinformation delivered to people they think don't know any better by under-qualified techs that REALLY DONT know any better.
The Lvl 3 Tech I talked to today was at least competent...unfortunately his attempts to solve the problem were not satisfactory and I still have regular interruptions in my DSL service.
Now I've got some other tech coming to my house to test the line and see if that is the problem...they will probably tell me they have to downgrade my speed once again from the current 1.5Mbps to the original 768Kbps. Well, they have until next Friday to solve the problem before I start looking into Cable service.
Keep bugging them...they will have to do something about this soon or they will lose a lot of business.
Tzu,
Apocalypse Creed Mercenaries
A PvE GW Guild
Verizon keeps trying to blame this on everyone and everything else they can. Lets see...it wasnt the GW servers so it had to be my NIC...well it wasnt that cuz nothing has changed about my system and everything is in good working order...ok so it has to be the lines cuz lord knows they've only been working for the past two years without fail the way they were and they worked fine for several weeks at 3.0Mbps until, oddly enough, two days ago!!
Bottom line is Verizon screwed the pooch on some aspect of their new network infrastructure. They know they've screwed up big time and are running damage control in the form of mis/disinformation delivered to people they think don't know any better by under-qualified techs that REALLY DONT know any better.
The Lvl 3 Tech I talked to today was at least competent...unfortunately his attempts to solve the problem were not satisfactory and I still have regular interruptions in my DSL service.
Now I've got some other tech coming to my house to test the line and see if that is the problem...they will probably tell me they have to downgrade my speed once again from the current 1.5Mbps to the original 768Kbps. Well, they have until next Friday to solve the problem before I start looking into Cable service.
Keep bugging them...they will have to do something about this soon or they will lose a lot of business.
Tzu,
Apocalypse Creed Mercenaries
A PvE GW Guild
Mortifer Grator
I too have been hit by Verizon's new horrible infrastructure. It has basically made Guild Wars unplayable by me, as well as every other online game. Unfortunately I am locked into a long contract with Verizon, but since they are not providing the service I may go to a small claims court to get my money back then go use my winnings to get a different ISP.
Here is what you cannot due to Verizon's stupidity.
#1 Play online games
#2 Make long downloads (time outs/crc errors/must have resumes and re-wait on queues, not working)
#3 Remote desktopping (for work)
#4 Virtual Private Networks (resets constantly)
#5 Voice Over IP
I am pretty sure this is hitting every single Verizon User with their new DHIC procedures. The problem is entirely on Verizon's end, and there is absolutely nothing the consumer can do about it. Very few people have actually gotten Verizon to fix it, because the people working their call centers do not have the authority to do what they need to do, to fix this. If they do fix it, they have broken procedures.
So basically for the time being no Guilds Wars or Online games for me, which sucks. Verizon really screwed up big time and I hope online game companies screw them back with the cost of all lost subscriptions or so forth.
Here is what you cannot due to Verizon's stupidity.
#1 Play online games
#2 Make long downloads (time outs/crc errors/must have resumes and re-wait on queues, not working)
#3 Remote desktopping (for work)
#4 Virtual Private Networks (resets constantly)
#5 Voice Over IP
I am pretty sure this is hitting every single Verizon User with their new DHIC procedures. The problem is entirely on Verizon's end, and there is absolutely nothing the consumer can do about it. Very few people have actually gotten Verizon to fix it, because the people working their call centers do not have the authority to do what they need to do, to fix this. If they do fix it, they have broken procedures.
So basically for the time being no Guilds Wars or Online games for me, which sucks. Verizon really screwed up big time and I hope online game companies screw them back with the cost of all lost subscriptions or so forth.
Archean
Oh and it's not just 71.*.*.* IPs having this problem my IP comes back as a 141.*.*.* and I'm getting the same problems as everyone else.
Talphi
They told me that they are 'migrating' right now - stopping people from using hubs instead of routers or whatever line they came up with in order to say - we're having problems/doing disruptive work. And that these connection problems are the source of that. Though it is funny to hear them try to pawn off the problems as possibly a virus on my computer, lol.
Final Fantazy
I've already chosen Optimum Online now, and i'm 'migrating' into that, since this issue I think is going to take them a very long time to fix, if I can't play online games, there really isn't much use for my online connection, and my contract ran out over a year ago so, for me, I bid adoux to Verizon.
JCamaro84z
Does anyone know if verizions new thing they have coming out fixs the problem...The if you want to call it the faster internet connect optic lines or whatever.?
JRoDDz
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Originally Posted by Final Fantazy
I've already chosen Optimum Online now, and i'm 'migrating' into that, since this issue I think is going to take them a very long time to fix, if I can't play online games, there really isn't much use for my online connection, and my contract ran out over a year ago so, for me, I bid adoux to Verizon.
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