MERGED: Factions Collector's Edition Comments and Questions

Lepton CFd

Lepton CFd

Frost Gate Guardian

Join Date: May 2006

Pantheon of Shadows [dei]

Mo/Me

Are you guys ranting just against Canadian EB Games stores or North American ones in general? My CE was shipped plus a free t-shirt on May 5th and according to UPS is arriving on May 10th (I live in GA for the record).

Legeon

Frost Gate Guardian

Join Date: Jul 2005

This proves my theory:

Anet/NCsoft hates Canadians.

GothKatt

GothKatt

Ascalonian Squire

Join Date: Mar 2005

Lands of Norgoth

E/Me

Doesn't matter. Its not just EB. SA far as I can tell no one in canada has it. I called BB and nothing there either.

EternalTempest

EternalTempest

Furnace Stoker

Join Date: Jun 2005

United States

Dark Side Ofthe Moon [DSM]

E/

Mine was an EU version of Collector's edition. It was pre-ordered via EbGames, came on the 5th it was also the EU version of GW:F CE. It had the 12+ age Europe ratting on all cd's and had the -EU- in the cd code for all three and the contact information and gw web site address was Europe. I live in the united states.

Fred Kiwi

Wilds Pathfinder

Join Date: Sep 2005

[cola]

gah, i don't mind waiting, its just I bought 80 [email protected] and no ones buying in LA. the price better not drop

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by GothKatt
Doesn't matter. Its not just EB. SA far as I can tell no one in canada has it. I called BB and nothing there either.
GAMESTOP is doing ok for me as it is on the UPS truck for delivery ETA 3-4 hours max.

DevilStick

DevilStick

Frost Gate Guardian

Join Date: Sep 2005

East Coast US

As annoying as the wait was, EB Games came through on Friday, and I even got a t-shirt.

boxterduke

boxterduke

Furnace Stoker

Join Date: Jun 2005

Walking the ruins of Ascalon

DVDF

Me/

I even called Best buy and Futureshop (same as best buy here in Canada) and they have no idea when its coming.
A friend of mine found ones on the shlef at Best Buy on Friday in California.

Something is seriously wrong and no one knows.

GothKatt

GothKatt

Ascalonian Squire

Join Date: Mar 2005

Lands of Norgoth

E/Me

Found this... Anyone want to call?
Quote:
BILLING AND TECHNICAL TELEPHONE SUPPORT
We offer telephone support for billing and technical support issues. You may contact a member of our Billing or Technical Support Teams by calling the number below. We do not offer general game support via telephone and as such those calls will be directed to contact us using one of the other methods listed in this document.

Guild Wars does not have a monthly fee.
1-512-225-6359
Mon-Sat
1pm to 9pm Central

blood4blood

Krytan Explorer

Join Date: Oct 2005

Update ... did some calling around today, found another Game Stop with 2 copies of the CE and had them reserve them under my name, so I'm picking them up after work tonight. The other Game Stop I originally ordered from still expects CE's to come in "any day now," but they said they'd give me credit for the pre-order deposits if I bought the CE's elsewhere.

Incidentally, I now understand the grace period was for Prophecies characters only. How silly of me to imagine a Factions pre-order, giving access to a Factions event celebrating and promoting the release of Factions, then giving a 10-day grace period because of delays in the actual release of Factions CE, would actually include any access to Factions content. Of course it's Prophecies-only! I feel like I went to an auto show showing off 2007 models and got a free test drive...of an '87 Yugo.

dlm

Pre-Searing Cadet

Join Date: May 2006

Sarmatia Knights

R/A

Man this sux...EB says they have no idea when it's coming. I might just forget it....no i can't do that but i might go get the basic version insted...

castanaveras

castanaveras

Wilds Pathfinder

Join Date: Aug 2005

Last Friday (May 5th) I went to BestBuy store (twin cites, MN) to buy some CD media, then I happen to see 4 copies of GW:Factions CE on the shelve. Yay! lucky me! I didn't preorder but I was able to buy a CE

Coolniceronguy

Coolniceronguy

Frost Gate Guardian

Join Date: Nov 2005

Calgary, Alberta, Canada

Amidst A Sea Of Darkness[Star]

It has been almost a full month since I put the full purchase price down for the CE. I am in the same boat as you guys. EB has kept on pushing up the date it says the CE will be delivered. I am not a happy camper.

Eviance

Eviance

Desert Nomad

Join Date: Nov 2005

Eh I forget... o_O

Biscuit of Dewm [MEEP]

R/

Redly and I had to get ours at Best Buy. We had paid in full copies of the CE ordered at EBgames but they never came in so we called around and Best Buy had a bunch (go figure) and so we got the 4 needed for this household.

We went to EB and got a full refund.

Red

Red

Rawr!

Join Date: Mar 2006

Kentucky, USA

Team Love [kiSu]

Mo/

Quote:
Originally Posted by Eviance
Redly and I had to get ours at Best Buy. We had paid in full copies of the CE ordered at EBgames but they never came in so we called around and Best Buy had a bunch (go figure) and so we got the 4 needed for this household.

We went to EB and got a full refund.
Over the phone they showed Four On Hand; but in person I got some very confused reps who, after figuring out who it was that I talked to, tracked down the only four CEs they had. Note that they were in the back of the store, so if I hadn't asked for them, I never would have known BestBuy had them.

XD I totally walked into EBGames wearing my Factions shirt from Best Buy. It said for me all that needed to be said.

Prefectus

Prefectus

Lion's Arch Merchant

Join Date: Mar 2006

New Jeresy

R/

just got a e mail from bestbuy.com saying that there being shiped with in 24 hours 2 of them ^_^ yay

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Prefectus
just got a e mail from bestbuy.com saying that there being shiped with in 24 hours 2 of them ^_^ yay
mine just got here and the merge went perfectly

Starbuccaneers

Starbuccaneers

Ascalonian Squire

Join Date: Apr 2006

My order is finally shipped today from CompUSA.

Batou of Nine

Batou of Nine

Desert Nomad

Join Date: Aug 2005

California, USA

Angel Sharks [AS] (RiP [KaiZ] T__T")

Mo/E

EVIANCE!!

ME TOO!! Today i went to in Gamestop, and they told me they STILL did not get any Factions CE. I asked for clarification or if they knew when it WAS actually coming in. They couldnt tell me. So right there, enraged, i cancelled my preorder, got my refund and stomped out. Thinking all hope of getting a CE was lost, i went to Best Buy just to check out of curiosity. And sure enough!! They had multiple Faction CE copies available. I picked one up and am SO RELIEVED!! Finally my wait is over, no thanks to Gamestop/Eb, resolved by Best Buy's overabundance of copies.

And even so, i cant play till 9 pm tonight cause im at work. Its 5:30pm now... UGH UGH!! im practically peein my pants to start playing factions again!! lmao, still so releived to finally get a copy. Gratz Gamestop you lost another customer that will really not affect ur profit margins at all... LOL!! enjoy, and Good Luck to those who are still looking for their CE!!

Legeon

Frost Gate Guardian

Join Date: Jul 2005

Quote:
Originally Posted by Batou of Nine
EVIANCE!!

ME TOO!! Today i went to in Gamestop, and they told me they STILL did not get any Factions CE. I asked for clarification or if they knew when it WAS actually coming in. They couldnt tell me. So right there, enraged, i cancelled my preorder, got my refund and stomped out. Thinking all hope of getting a CE was lost, i went to Best Buy just to check out of curiosity. And sure enough!! They had multiple Faction CE copies available. I picked one up and am SO RELIEVED!! Finally my wait is over, no thanks to Gamestop/Eb, resolved by Best Buy's overabundance of copies.

And even so, i cant play till 9 pm tonight cause im at work. Its 5:30pm now... UGH UGH!! im practically peein my pants to start playing factions again!! lmao, still so releived to finally get a copy. Gratz Gamestop you lost another customer that will really not affect ur profit margins at all... LOL!! enjoy, and Good Luck to those who are still looking for their CE!!
And yet another reason why my luck sucks...more specifically, me and my fellow canadian's luck.

I've read countless posts about ppl cancelling their orders with eb and then dropping into a bestbuy and lo and behold, CE on the shelves. Well...since I tried everything else, I called my bestbuy here in Ontario and guess what?...

"Sorry we don't have any copies and it's backordered so we don't know when we're getting any."

...

...



What I want to know is...why do BESTBUYS magically have an ABUNDUNCE of CE on the shelves, why stores like EBGAMES who have a DEAL with anet, can't seem to get not ONE SINGLE COPY to fill a PREORDER. Capitalized the important words...

Does that make sense to anyone? Am i just going crazy from lack of CE now almost 11 days overdue?

EndoftheSyringe

EndoftheSyringe

Frost Gate Guardian

Join Date: Apr 2006

Apathetic Eaters of Babies

W/Mo

Is it possible to get your preorder money back from gamestop once you've already gotten the t-shirt and preorder box?

Sereng Amaranth

Sereng Amaranth

Desert Nomad

Join Date: Jun 2005

The Amazon Basin [AB]

Gaile, I have a question/suggestion. For Chapter 3, to avoid these shipping problems...could you set up some kind of email system where we receive our CD key? We already have the game on our computers. All we need is access to it.

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

Hopefully Anet and NCSoft will learn from this debacle.

I'm not sure I'll preorder next time. It sure didn't do any good this time. :/

Eviance

Eviance

Desert Nomad

Join Date: Nov 2005

Eh I forget... o_O

Biscuit of Dewm [MEEP]

R/

Quote:
Originally Posted by EndoftheSyringe
Is it possible to get your preorder money back from gamestop once you've already gotten the t-shirt and preorder box?
Well you were not supposed to get the tshirt till you got the actual game in hand (pre order or not). So in your case I am not sure what happened....
The money you paid for the preorder was supposed to go towards your purchase of the game! So if like me and my family you paid in full ahead of time and if they delivered on time, they would then give us back a certain amount towards the game price. (no shirt at this point)

However we decided that we didn't want to buy from them cause they didn't have our copies yet and we found them elsewhere - they gave us ALL of our money back, including the preorder money cause in reality it was to go towards the price of the game anyways! (We did NOT have to give back the preoder box or anything)- We went elsewhere, got our shirt and our CEs, no problem!

kengkoyto

Lion's Arch Merchant

Join Date: Aug 2005

What stores in chicago still have stocks of the CE?

boxterduke

boxterduke

Furnace Stoker

Join Date: Jun 2005

Walking the ruins of Ascalon

DVDF

Me/

I just called EB in Canada at a major mall and they told me that the CE is not on the list of shipment today.
They have gotten an email from EB head office telling them that they still do not know when it will arrive in Canada.
He knows that Canada is getting 350 copies though, I just hope those are not the June 30th ones.
The mall next to my house (where I preordered and fully paid for the CE) is supposed to get 3 copies as I was told yesterday by the manager there.

I do not know what to do,
-should I give up and get a regular version and forget CE.
-Get regular then once CE is out use the key on top of it.
-Or just wait for CE.

This is really frustrating.

GothKatt

GothKatt

Ascalonian Squire

Join Date: Mar 2005

Lands of Norgoth

E/Me

boxterduke,
yeah I know what you mean. I'd almost liek to get the regular one and then top it with the CE, but the GF wont let me So I'm stuck with the other two options.

update:
Spoke with EB this morning about 11:34am Mountain time. They have 6 pre-orders, and 6copies in transit. So they could arrive with the UPS man anytime today or tomorrow. I'm not getting my hopes up mind you, But here's hoping.

I'm in Alberta, so this is hopeful news right?


Update 11:43am Mountain Time
EB just called, they have them.

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

hi everyone

I just want to check if its wise to buy the collector edition online through gamestop or ebgames website? The reason is that i seen those as "now shipping" message on the CE page and wondering if this is the second place to go to get the a copy for me. I know that i could go to best buy but it has been almost. 5 days since they gotten copies in store. So i'm not sure if there'll be some in store for me to pick.

Thanks,

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by sir skulkcrasher
hi everyone

I just want to check if its wise to buy the collector edition online through gamestop or ebgames website? The reason is that i seen those as "now shipping" message on the CE page and wondering if this is the second place to go to get the a copy for me. I know that i could go to best buy but it has been almost. 5 days since they gotten copies in store. So i'm not sure if there'll be some in store for me to pick.

Thanks,
you could go and have a looksee if any are left.

just got mine yesterday from gamestop (UPS 2nd day)

Sereng Amaranth

Sereng Amaranth

Desert Nomad

Join Date: Jun 2005

The Amazon Basin [AB]

GameStop told me they had some shipped yesterday on 3 day shipping. They expect it tomorrow.

Inzilbeth

Inzilbeth

Lion's Arch Merchant

Join Date: Jun 2005

West Coast, Canada

Tomahn Tso D'ni

N/Me

Greetings!

After getting fed up with the run-a-round from EB Canada, I decided to call a couple of Best Buy stores in N/W Washington state - I live near Vancouver, Canada and it's only about 10 minutes to the US border.

And wouldn't you know it, 3 Best Buy stores between us and Seattle (only 2 hours away) had several copies of the CE on their shelves. So I ran over the border and 2 hours later - I got my CE installed on my PC and Kuunie floating around me.

So.. my fellow canucks - if you are close to the border, I highly recommend a road trip to the States. I just called ahead and the store was kind enough to set a copy aside for me.


One final warning about EB Canada - 2 local EB stores confirmed that they were not going to receive enough CEs to cover their preorders. The store I had preordered my CE at said they were only going to get 2 copies (maybe tomorrow - maybe thursday... ). They had 4 preorders.

Starsky-sama

Starsky-sama

Forge Runner

Join Date: Apr 2005

Land of the Z Chest \o/

[NOT]-Nomads of Turmoil.

W/

Quote:
Originally Posted by boxterduke
I do not know what to do,
-should I give up and get a regular version and forget CE.
-Get regular then once CE is out use the key on top of it.
-Or just wait for CE.

This is really frustrating.
"frustrating" was a nicer word to describe it. xD.

Well. I called and called over the week it was suppose to arrive...waited and waited...for days and days...even called today..."not sure" was still their answer...I just said.../meh...hours past and out of knowhere...My ebgames got it this afternoon and called me.

The stuff in it are great. +the ingame stuff.

/I'd say wait. and try to get a somewhat accurate answer of what "date" they expect it to arrive (like from a document or actual data in their computer stating a specific date when it would arrive in their store). (ie. my store's stated Monday...came today...day late...but Im happy.) If they say like wait another month, then I would think you could get a full refund and maybe try another place.../GL.

My Sweet Revenga

Krytan Explorer

Join Date: Nov 2005

R/

Far as I can tell, it seems that all the EB games stores I've called (Vancouver BC area) only got half or less than what they needed to fill orders. Anywhere around 1-4 copies. I mean for crying out loud. One store only had 2 CE preorders left (everybody else got tired of waiting and cancelled) and they only got ONE copy. Meanwhile there are stores all over the states with extra unclaimed copies sitting on the shelves. Is there a point to preordering? I must missing something here because you'd think it would be the people who preorder who get their copies first, not the other way around....

Coolniceronguy

Coolniceronguy

Frost Gate Guardian

Join Date: Nov 2005

Calgary, Alberta, Canada

Amidst A Sea Of Darkness[Star]

Picked up my CE today.

Woo Hoo!

Started /dancenew -ing with my ritualist, and oogling my new minidragon pet.

I was tickled pink, until ................

Net err 7 twice, and 2 code 5s within 1 hour of playing(server side, my connection is fast).

Inverse of Woo Hoo!

kengkoyto

Lion's Arch Merchant

Join Date: Aug 2005

wow nice.. where did you get your copy?

striderkaaru

striderkaaru

Desert Nomad

Join Date: Aug 2005

Scars Meadows [SMS], Retired Officer

W/

i have a silly question for those who have already acquired their ce copies.

what is the graphic on the mousepad? is it nice? also, how is the quality for an optical mouse?

i've looked around, but i can't for the life of me find any details on what is actually inside the ce.
thanks in advance.

boxterduke

boxterduke

Furnace Stoker

Join Date: Jun 2005

Walking the ruins of Ascalon

DVDF

Me/

Quote:
Originally Posted by Starsky-sama
Well. I called and called over the week it was suppose to arrive...waited and waited...for days and days...even called today..."not sure" was still their answer...I just said.../meh...hours past and out of knowhere...My ebgames got it this afternoon and called me.
So anyway after I made my post (yesterday), I go out during my lunch time and visit a futureshop, buisness depot and then best buy with no luck.
I'm walkingback to the car and look at my phone and there is a missed call, I check my voice mail and wooot, EB called and they have CE

As soon as I was done work I flew to the mall and picked it up and Kunnie was with me the whole night. Even the wife loves him
I also sold my birthday present Troll since I have Kunnie now

Finally the wait is over.

looloo

Academy Page

Join Date: Dec 2005

Hi guys , could any of u be kind enough out take a close up picture of the content if the factions CE? much appreciated it...thx

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

From reading at different posts, i can see that if you have the SE account of factions loaded, you can't load in the CE without starting a new account or wipe out the old existing account. Can anyone confirm this with me.

skammich

skammich

Academy Page

Join Date: Feb 2006

north carolina

FunK

Mo/

if you have an existing SE account of factions, you can add the key and you get the benefits (dances and mini pet), you do not wipe out an old account, you just add on the key to your account so that technically you have both the SE and CE registered to your name, I have done this on my account (I have GWP, GWP CE, GWF, GWF CE and both pre-orders on my account)