Server Speed Feedback Needed

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Awesome tweakage this morning (UTC, that is.) Fingers crossed!

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

for 3 days now the server speed is extremely slow and buggy compare to the normal slow. I could click a topic and play half a mission come back, the page is still loading.

Wynthyst

Wynthyst

Site Contributor

Join Date: Aug 2006

Gems of Destiny

D/

That's strange Pumpkin, I think the site's been running fabulously since the "tables were tweaked".

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

I had the same problems as pumpkin. Don't know what was up with the servers this morning, but they're fine now. Around 7:30 GMT-5.

refer

refer

Jungle Guide

Join Date: Jan 2009

US

update: this site is still really slow. and many pages don't even load... they show they're loading but the title doesn't come up and they will pretty much for all of eternity if I let them go.

Plus, I'm getting a problem where when I open a couple links at once NONE of them load as said above, and I have to wait like 2 minutes before any of GWG forums load.

Yang Whirlwind

Yang Whirlwind

~ Retired ~

Join Date: Nov 2005

Copenhagen, Denmark (GMT +1)

E/

Strange - it is lightning fast for me

Inde

Site Contributor

Join Date: Dec 2004

refer, I haven't been having problems either. Please keep us updated if the problem continues.

Bobulation

Bobulation

Lion's Arch Merchant

Join Date: May 2008

USA

W/Mo

Same problem as Refer. I stay logged out most of the time now, because it seems like when I'm logged out the site goes 10x faster than when I'm logged in.

Yang Whirlwind

Yang Whirlwind

~ Retired ~

Join Date: Nov 2005

Copenhagen, Denmark (GMT +1)

E/

I am always logged in when I'm browsing the forum, and again,- really fast response times at the moment.

Flinte

Flinte

Lion's Arch Merchant

Join Date: Jan 2007

Detroit Metro

The Good Old Days [Old]

W/

Dont know what you did to the forums.. I have been coming here for a long time and it has always been a slow site, but in the past couple of weeks (not really sure how long now that i think about it) it has been VERY fast.

Did you upgrade your servers?

Yang Whirlwind

Yang Whirlwind

~ Retired ~

Join Date: Nov 2005

Copenhagen, Denmark (GMT +1)

E/

From what I understand Kzap (our tech wizard) tweaked, merged and integrated some tables, databases and other thingies ... does it show I'm not here for my technical knowledge?

BuD

BuD

Krytan Explorer

Join Date: Mar 2006

Nunya

E/Mo

Able to stay logged in now

Some pages load semi slow, 4-5 seconds, but other than its back to normal imo.

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

thanks nice to know atleast someone lets us know when its good but then everyone lets us know when its bad

Yang Whirlwind

Yang Whirlwind

~ Retired ~

Join Date: Nov 2005

Copenhagen, Denmark (GMT +1)

E/

Kzap - you rock! It is so much better now than it was before, there's simply no comparison.
I have no idea what you did, but I'm' sure we all thank you for not wasting our time waiting for pages to load.

"Useless Admin" is the least accurate title someone has ever set for themself!

riktw

Wilds Pathfinder

Join Date: Jul 2008

netherlands

Mo/E

sometimes a bit slow but not so extreme as a couple weeks ago.

stevedallas

Frost Gate Guardian

Join Date: Dec 2006

NY

The Ebon Vanguard

W/

it's very slow for me when i first click the forums tab from the homepage. it gets really slow (page load times in excess of 20 seconds) when i click on the first forum i access after logging in. The first forum i access changes from day to day. i experience periodic slowdown when waiting for a new post or comment to submit but, this doesn't happen all the time.

still it's much faster than it used to be. i haven't lagged out while waiting for a page to load in a very long time.

Empress Amarox

Empress Amarox

Krytan Explorer

Join Date: Dec 2008

Above you.

Mo/W

Site is lagging like crap today.

hurric

hurric

Krytan Explorer

Join Date: Nov 2006

BC

my comment removed. great. The site takes 1/2 mins to load. Why do you have to remove the comment?

Inde

Site Contributor

Join Date: Dec 2004

Yeah, the last 2 days we are having extremely long load times. Looking into that, thank you.

Inde

Site Contributor

Join Date: Dec 2004

All right, just did a rebuild/optimize of the tables and we'll see if that has some impact.

Earth

Earth

Always Outnumbered

Join Date: Jul 2006

It wasn't faster for a few minutes after the maintenance, but it's definitely faster now.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

Hey look, a snail crossbred with a turtle just passed us! Okay that's out of my system.

In all seriousness, I visit this site regularly (pretty much every day) and enjoy reading various things on the forums and looking at the pictures and artwork. But 50% of the time, the site is so slow that it takes 10 minutes for one page to load. I'm dead serious, I've gone afk for like 5 minutes while a page was loading, came back, and it still wasn't loaded up.

Is this due to all the closed but not deleted threads? All the people on it? Lack of server space? I don't know but it sure gets annoying.

It happens at various times both here (my fiance's house) and at home. It's unpredictable, so I have no idea when it'll happen. Sometimes it works great, and goes zoom zoom, but the other half of the time it's slower than molasses in January.

Inde

Site Contributor

Join Date: Dec 2004

First off, for clarification this site hasn't had load time problems for 3 months. The loading times have been bad for exactly 2 days.

Second point to clarify, I have no idea what idiot (yes I mean idiot.. and i've never even used such an insult before on this forum in my 4 years) came up with the idea that "closed threads that aren't deleted are slowing down this site". I really can't even address this point anymore because it's ridiculous. Suffice it to say, whoever is passing that around I would not take anymore "server/computer/tech" advice from ever.

As soon as the server admin wakes up we'll track down this problem and give updates in this thread.

In the meantime, I have turned off our Search. I know this is a great inconvenience for a lot of posters but it seems to be improving things a bit. As soon as we can track down the source of the problems I can turn that back on.

Verene

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

Personally, I've had issues with GWG loading...since I joined, really. It's always been slow. And I never have problems with any other sites.

The last two days have been absolutely terrible. It's a ton faster today, though, after the maintenance.

Sir Seifus Halbred

Sir Seifus Halbred

Wilds Pathfinder

Join Date: Oct 2006

Sometimes the site just freezes. I click a topic and it never loads, no matter how much I refresh it.

Overall, the site is still fairly slow. Especially if you compare it to other GW fan forums.

Hyper.nl

Hyper.nl

Desert Nomad

Join Date: Oct 2006

Defending Fort Aspenwood

E/

The site is quite fast for me normally, but around 13.00 or 14.00 (+1 GMT) it sometimes suddenly gets extremely slow. (Pages fail to load, replies go double etc.)

Inde

Site Contributor

Join Date: Dec 2004

All right, search is back but I'm restricting it heavily right now. 60 seconds between searches, upped the minimum search results to a min. of 4 letters, only 50 search results will be returned vs. the 300, turns off if the server load gets above 5.

We're going to trial this right now and see how it runs. Then over the next couple of days we can adjust things as we need to.

I'm pretty sure though that we've simply outgrown the VB search. Courtesy of a forum member, we are looking at implementing a new search engine for the site to prevent the lock ups that are happening right now.

Inde

Site Contributor

Join Date: Dec 2004

And that's not working. Have to turn it off again *sigh*.

Ariena Najea

Ariena Najea

Silence and Motion

Join Date: Jul 2006

Buffalo NY

New Horizon [NH]

It is really fast after you removed it again...

You still get hugz for trying =D

Razon

Razon

Lion's Arch Merchant

Join Date: Nov 2008

Mo/

Any idea when we can use search again?

Kattar

Kattar

EXCESSIVE FLUTTERCUSSING

Join Date: Mar 2007

SMS (lolgw2placeholder)

Me/

Quote:
Originally Posted by Razon
Any idea when we can use search again? When we get the issue fixed is the short answer.

There are too many factors for us to be able to give anyone a timeline at this point. As always, we ask that you bear with us. We'll get this buttoned up as soon as we can.

Tender Wolf

Tender Wolf

Banned

Join Date: Jul 2007

All over Tyria, Cantha, & Elona

The Eternal Night Vanguard [TEN]

R/

The search is still disabled and the site has been really slow the past two days for me. And I've been on various parts of the day, so I can't give you an exact timeline. But I'll click on something and it takes 5-10 minutes to load. Same with posting. You wanted feedback so that's what I'm giving you.

Earth

Earth

Always Outnumbered

Join Date: Jul 2006

I too am GMT +1 and the site is nice and fast for me.

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

Database is now running 16GB of RAM, double the previous amount, everything should be smooth sailing for hopefully another year+

nacho3232

Ascalonian Squire

Join Date: Jun 2009

this has to be one of the slowest websites and forum's I have ever seen, I usually have to refresh the page to get it to load , is it on a free host ?

majikmajikmajik

Wilds Pathfinder

Join Date: Aug 2007

SATown~Tx

Guild Hopper!

R/

Thank you, it is running much smoother now