Rollbacks?
Scarred
They need to add "this is a beta game" on the packaging for Guild Wars , since it appears that the game is being tested by paying customers on a daily basis.
nonne
Could this possibly have anything to do with the fact that there was a monster ban, for people being stupid while Gaile was on? An unexpected side effect or some such thing?
Loviatar
[QUOTE]
SO WRONG IT HURTS TO SEE THIS
they have stated many times and many sites that a rollback is full database wide and it is not possible to change/rollback individual accounts.
IT IS A GLITCH NOT A ROLLBACK
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Originally Posted by fgarvin
If I understand this correctly, then ANet can initiate selective rollbacks. This means that if they wanted to, after a few minutes of investigation, they could take care of someone who's been hacked/cheated/scammed with a selective rollback of the scammed and the scammer's account.
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they have stated many times and many sites that a rollback is full database wide and it is not possible to change/rollback individual accounts.
IT IS A GLITCH NOT A ROLLBACK
ss1986v2
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Originally Posted by Loviatar
IT IS A GLITCH NOT A ROLLBACK
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Feathermoore Rep
Well glad to see its not just me. My was less severe. I bought 4 stacks to go with what i already had. Set myself on a ring for the night and went to sleep. Come back I'm at the login screen and thought hmm ok its been 10 hours, log to find my progress stopped where i went to bed. Only after did i check this thread did i look to see that my money was returned from those 4 stacks...Truely weird.
emoxcore
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Originally Posted by nonne
Could this possibly have anything to do with the fact that there was a monster ban, for people being stupid while Gaile was on? An unexpected side effect or some such thing?
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O Frost O
I lost so many freakin points towrds my hated title! I was in AD1 all of yesterday was this district based? even now ppl are getting rolled back in AD1 so I left.
Knightsaber Sith
hmmmm, in the past they've said they can only do server-wide rollbacks and that's why they couldn't rollback if you get scammed...
ss1986v2
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Originally Posted by O Frost O
I lost so many freakin points towrds my hated title! I was in AD1 all of yesterday was this district based? even now ppl are getting rolled back in AD1 so I left.
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endless7
Happened to me, too. Bought about 10k worth of tickets and stood on a ring before going to bed. Woke up to find the game minimized and on the character select screen. Got back into game and the Lucky/Unlucky titles were reset to what they were after the few rounds I watched before I went to bed. Still have my tickets, but since I expect the same thing to happen again if I try to AFK gamble tonight I'm reluctant to do so and would rather have my 10k back.
Some weirdness I did notice last night, though, was that when I tried to go to the highest numbered districts (23-25 at the time), it would always put my in AD 2. No mention of the districts being full or no longer existing, just the standard district switch process, but it put me in AD2 instead of the one I told it to. Don't remember what district I finally got into, but it was somewhere in the teens, so the problem doesn't seem to have been confined to AD1.
Some weirdness I did notice last night, though, was that when I tried to go to the highest numbered districts (23-25 at the time), it would always put my in AD 2. No mention of the districts being full or no longer existing, just the standard district switch process, but it put me in AD2 instead of the one I told it to. Don't remember what district I finally got into, but it was somewhere in the teens, so the problem doesn't seem to have been confined to AD1.
Ari
It's a glitch to be sure, as I had nothing to do with whatever banning occurred in Shing Jea, and I certainly wasn't cheating on the luck game. So I wasn't "rolled back" for any other reason. But data was rolled back. I was not lagging, so this was not "rubberband lag" on my part. Possibly it was "rubberband lag" on the servers part, but that would not make sense unless the hero screen with progress tracks is held on a seperate server from the actual data. In other words, the one server is reading the data from the other to show your title track.
Either that or it IS possible to have individual rollbacks, and as such this wasn't individual anyway. These were whole districts of people.
Either that or it IS possible to have individual rollbacks, and as such this wasn't individual anyway. These were whole districts of people.
HawkofStorms
Its a glitch NOT a rollback. If it was a rollback, you would have gotten all your tickets back too.
Perth68
its not even a glitch it just sounds like the server is dropping people due to high load from all the people afking in there and hasn't saved your data from the client in a little while. ANet's already said that they can't rollback individual accounts, there system is set up to do it. And like many people I've been afk overnight and all my stuff is intact. Sounds like you guys just had some bad luck =/
ss1986v2
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Originally Posted by HawkofStorms
Its a glitch NOT a rollback. If it was a rollback, you would have gotten all your tickets back too.
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and im not saying its an intentionally rollback, but a random unexpected one.
Ari
I did get all my tickets back. Everything reverted to the state it was 3 hours before. It WAS a roll back in that sense.
As for the server not saving the data, that would be an error with that server then, because data like luck titles, survivor titles, etc.. is instantaneous, and can't just be saved once in a long while. Say I had lost a survivor title during that time, I would just have suddenly had it back.
As for the server not saving the data, that would be an error with that server then, because data like luck titles, survivor titles, etc.. is instantaneous, and can't just be saved once in a long while. Say I had lost a survivor title during that time, I would just have suddenly had it back.
emoxcore
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Originally Posted by Ari
I did get all my tickets back. Everything reverted to the state it was 3 hours before. It WAS a roll back in that sense.
As for the server not saving the data, that would be an error with that server then, because data like luck titles, survivor titles, etc.. is instantaneous, and can't just be saved once in a long while. Say I had lost a survivor title during that time, I would just have suddenly had it back. |
Socrates The Mauler
Add me to the list of unsatisfied paying customers. I began buying tickets last night in dist 2 and 11 and got the roll back 3 freaking times. Each time my gold was returned but my titles were also reset.
This is not an isolated issue. Go into shing jea right now and ask around. Many people were disconnected.
I just want to know how people who have been rolled back can be expected to continue to participate in the weekend games when their progress keeps geting erased.
I've not submitted a ticket since we all know they'll send out a standard blah blah email and thats it, nothing more.
This is not an isolated issue. Go into shing jea right now and ask around. Many people were disconnected.
I just want to know how people who have been rolled back can be expected to continue to participate in the weekend games when their progress keeps geting erased.
I've not submitted a ticket since we all know they'll send out a standard blah blah email and thats it, nothing more.
ss1986v2
eh, im not even that upset. cause i got all my cash back, all i really lost was the time i spent afk (big loss, i was asleep). now im not going to play anymore, but i was never that into getting those titles anyway. just didnt have anything better to do last night, so i thought "might as well".
now if my progress had been reset, AND my cash still gone, then id be rather perturbed...
now if my progress had been reset, AND my cash still gone, then id be rather perturbed...
Tide to Go
if you are on for a full24 hours it logs you off the game, so either you left the game on all night and then afk'ed for 3 or 4 hours and it added up to 24 hours of gameplay so.....
Enko
wonder if any items got duped during this . ..
unless the character got rollbacked along with every character they traded with in that period of time . ..
unless the character got rollbacked along with every character they traded with in that period of time . ..
ss1986v2
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Originally Posted by Tide to Go
if you are on for a full24 hours it logs you off the game, so either you left the game on all night and then afk'ed for 3 or 4 hours and it added up to 24 hours of gameplay so.....
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Gaile Gray
Guys,
We don't do rollbacks. As noted above, we've done one in nearly two in live game mode. I had a collection of tickets this morning saying there was a server error and that some European accounts were affected, but I do not believe that would give the changes that you're reporting.
Sometimes there are display errors, and you may think you are where you are not (hence that appearance of "rubber banding" or those stalls while the server and the client sync). For instance, someone reported an "exploit" where he could continually cast spells without having to wait for the recharge. In fact, it was a display error, and he wasn't casting the spells at all -- it only appeared he was.
I have reported this to our server team. Off the top of my head, though I want to say we did not and are not "rolling back" our servers, and that is proved by the fact that not all players are seeing this issue. I cannot speculate as to what this issue may be, but the Server Team will be on the case and we'll know soon enough.
I'll report as I have information. In the meantime, you can provide detailed information to Support, which would very much like to check on this. At the very least, let us know: Date, time (and time zone), what maps were involved, a character name (in case they want to pull account information) precise description of issue, and your region.
Thanks.
And now to respond to some of the more... well... outragous posts
Excuse me? I believe three or four people may have been blocked (none were banned) for crude language, harassment, etc. I could get the details from the GMs, but that's the sum total of the matter, and that would hardly be considered a "monster ban" and blocks and account actions have nothing whatever to do with what is being described here.
You could not be more mistaken. Please, never post this sort of thing again, it's just wrong, wrong, and dead wrong.
We don't do rollbacks. As noted above, we've done one in nearly two in live game mode. I had a collection of tickets this morning saying there was a server error and that some European accounts were affected, but I do not believe that would give the changes that you're reporting.
Sometimes there are display errors, and you may think you are where you are not (hence that appearance of "rubber banding" or those stalls while the server and the client sync). For instance, someone reported an "exploit" where he could continually cast spells without having to wait for the recharge. In fact, it was a display error, and he wasn't casting the spells at all -- it only appeared he was.
I have reported this to our server team. Off the top of my head, though I want to say we did not and are not "rolling back" our servers, and that is proved by the fact that not all players are seeing this issue. I cannot speculate as to what this issue may be, but the Server Team will be on the case and we'll know soon enough.
I'll report as I have information. In the meantime, you can provide detailed information to Support, which would very much like to check on this. At the very least, let us know: Date, time (and time zone), what maps were involved, a character name (in case they want to pull account information) precise description of issue, and your region.
Thanks.
And now to respond to some of the more... well... outragous posts
Quote:
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Originally Posted by nonne
Could this possibly have anything to do with the fact that there was a monster ban, for people being stupid while Gaile was on? An unexpected side effect or some such thing?
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Quote:
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Originally Posted by fgarvin
If I understand this correctly, then ANet can initiate selective rollbacks. This means that if they wanted to, after a few minutes of investigation, they could take care of someone who's been hacked/cheated/scammed with a selective rollback of the scammed and the scammer's account. If they can take the time to "punish" gambling afk'ers, then they can most certainly take the time to take care of some noob who's been cheated. So, what's more important to ANet, punishing afk'ers or taking care of, in most cases, newer players who've stumbled upon some cheater?
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ss1986v2
thanks for the help gaile. and im sure that yall didnt go through and roll back individual accounts. but this is not a display issue.
ill explain what happened in detail. i warped into the monestary. i went to the board walk and purched 15k worth of tickets, leaving me with 5g only on my toon. then i stood in one of the corner rings of the 9 ring game. i checked in every couple of hours to check my progress/make sure i still i had enough tickets. my title had increased around 23,000 tickets won from about 9,000 at the start to around 32,000. i still had plenty of tickets left, so i turned the monitor off and went to sleep. why i came back in the moring, i was logged out the the char select screen. when i logged back on the toon in question, i had no tickets in my inventory, had 15k on my toon, and the title was back to just below 9,000 tickets won.
if this was a graphical glitch, i would of not have gotten the cash back. it set me back to the same amount of cash i had when i started playing. even some items i had salvaged to make room for more tickets had reverted back to raven staffs and axes from their wood plank and steel ignot states.
*edit*
no problem gaile.
it was american districts, AD25 to be specific. i started playing around 11:00 PM EST, give or take an hour or so. not sure when i kicked back to the login in screen, but i came back to the computer around 11:00 AM EST and it was there.
ill explain what happened in detail. i warped into the monestary. i went to the board walk and purched 15k worth of tickets, leaving me with 5g only on my toon. then i stood in one of the corner rings of the 9 ring game. i checked in every couple of hours to check my progress/make sure i still i had enough tickets. my title had increased around 23,000 tickets won from about 9,000 at the start to around 32,000. i still had plenty of tickets left, so i turned the monitor off and went to sleep. why i came back in the moring, i was logged out the the char select screen. when i logged back on the toon in question, i had no tickets in my inventory, had 15k on my toon, and the title was back to just below 9,000 tickets won.
if this was a graphical glitch, i would of not have gotten the cash back. it set me back to the same amount of cash i had when i started playing. even some items i had salvaged to make room for more tickets had reverted back to raven staffs and axes from their wood plank and steel ignot states.
*edit*
no problem gaile.
it was american districts, AD25 to be specific. i started playing around 11:00 PM EST, give or take an hour or so. not sure when i kicked back to the login in screen, but i came back to the computer around 11:00 AM EST and it was there.
Gaile Gray
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Originally Posted by ss1986v2
thanks for the help gaile. and im sure that yall didnt go through and roll back individual accounts. but this is not a display issue.
ill explain what happened in detail. i warped into the monestary. i went to the board walk and purched 15k worth of tickets, leaving me with 5g only on my toon. then i stood in one of the corner rings of the 9 ring game. i checked in every couple of hours to check my progress/make sure i still i had enough tickets. my title had increased around 23,000 tickets won from about 9,000 at the start to around 32,000. i still had plenty of tickets left, so i turned the monitor off and went to sleep. why i came back in the moring, i was logged out the the char select screen. when i logged back on the toon in question, i had no tickets in my inventory, had 15k on my toon, and the title was back to just below 9,000 tickets won. if this was a graphical glitch, i would of not have gotten the cash back. it set me back to the same amount of cash i had when i started playing. even some items i had salvaged to make room for more tickets had reverted back to raven staffs and axes from their wood plank and steel ignot states. |
El Presidente
I relogged at 10:30 pm CST and was still on when I got kicked at about 4 am...yet my guildmate, who WAS afk on the same circle, wasn't affected...I'm chalking it up to the server I was connected to...(support ticket was sent, btw, with the necessary info).
Oh well, the games go on...it's not like I'd max either Lucky/ Unlucky this event anyway.
Oh well, the games go on...it's not like I'd max either Lucky/ Unlucky this event anyway.
Goast
I am with everyone that got kicked and got set back to where they was,it sucked.We must forge on with our titles don't let a little setback discurge you.I believe that it was because I was under the statuis of being offline.so when I started over I just put myself as Away.Seemed to work,Good Luck
Gaile Gray
We are on the case! This is a very mysterious issue, but we don't discount what you're reporting.
I've just spoken with the programmer on call. (Yes, just like a medical practice, we have "on call" people. ) He is going to escalate this issue to another level, because, like me, he's finding the reports of such a nature to assume there has been some sort of very-real issue that has caused these odd things to happen.
Now, here's how you can help! Give the Programmers who will be reading this thread the following information:
I'll get back with you as soon as I have more information to share, and thanks for your patience as we get to the bottom of this matter!
I've just spoken with the programmer on call. (Yes, just like a medical practice, we have "on call" people. ) He is going to escalate this issue to another level, because, like me, he's finding the reports of such a nature to assume there has been some sort of very-real issue that has caused these odd things to happen.
Now, here's how you can help! Give the Programmers who will be reading this thread the following information:
- Character Name:
- Territory (Europe, NA, etc):
- District(s) and/or Maps in which this happened:
- What changed -- a loss of tickets? title gains? XP? Sold items reappeared? :
- Time (with time zone) and Date:
- Any other details you'd like to provide:
I'll get back with you as soon as I have more information to share, and thanks for your patience as we get to the bottom of this matter!
Goast
I was in the monestery dis 23 american,not sure what server and i was kicked somewhere arround 2-3 am cst.hope that helps.
garethporlest18
Alright.
Gareth Porlest
America
AD 1
I was reverted back to 32k, instead of 21k. I spent 11k on tickets and I lost any progress I had towards that when I got kicked to the character log screen. Basically I went back to where I was at 12:30a.m last night before I went to bed, instead of being where I should have been..had I not been kicked off. I went back to where I was, before I spent that 11k on tickets.
I logged off at about 12:30a.m CST I would say not exactly sure but it was around that, so that would be this morning.
I find it kind of odd, but I was up a long time and slept a long time, so I'm not sure when I got kicked off..it says last I was logged on was a day ago, but I was on at 12:30a.m last night for sure. I also had my character status on away.
Gareth Porlest
America
AD 1
I was reverted back to 32k, instead of 21k. I spent 11k on tickets and I lost any progress I had towards that when I got kicked to the character log screen. Basically I went back to where I was at 12:30a.m last night before I went to bed, instead of being where I should have been..had I not been kicked off. I went back to where I was, before I spent that 11k on tickets.
I logged off at about 12:30a.m CST I would say not exactly sure but it was around that, so that would be this morning.
I find it kind of odd, but I was up a long time and slept a long time, so I'm not sure when I got kicked off..it says last I was logged on was a day ago, but I was on at 12:30a.m last night for sure. I also had my character status on away.
Gaile Gray
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Originally Posted by Goast
I was in the monestery dis 23 american,not sure what server and i was kicked somewhere arround 2-3 am cst.hope that helps.
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Thanks!
Rahl
Yeah, I had the same thing happen to me like ss1986v2. I played a bit on my ele before I went to bed last night, then bought a few thousand tickets, and went afk in Shing Jea dist 1(American) around ~6:00pm or so. I woke up this morning with the login screen up, and so got back on, and found all my progress was was gone, like I had never afk'd a minute. I even had some rares that I had merched previously were back on my toon, and the cash I spent on the tickets was back in my inventory.
It made me very sad :/
Anyways, some details:
Shaban Aylomen(Monk, like it matters)
American
Shing Jea District 1(American)
Ticket loss, total reset of my account/toon that was logged in as described in my above paragraph.
Time was sometime between ~6pm Friday night and 6am (CST) Saturday morning.
If you need more details, I'll be happy to provide.
Also, on my guild screen it said I had not logged in in 20 hours, even though I was playing my ele about ~10 hours before.
It made me very sad :/
Anyways, some details:
Shaban Aylomen(Monk, like it matters)
American
Shing Jea District 1(American)
Ticket loss, total reset of my account/toon that was logged in as described in my above paragraph.
Time was sometime between ~6pm Friday night and 6am (CST) Saturday morning.
If you need more details, I'll be happy to provide.
Also, on my guild screen it said I had not logged in in 20 hours, even though I was playing my ele about ~10 hours before.
Goast
Goast Who Kills,American dis 23,Monestery playing ring game.lost tickets won towards title.Was on between 6pm CST 02/24/07and I believe I was kicked around 2-3 am CST 02/24/07,Statius was offline.Srry for the Triple post
garethporlest18
Shaban did you have your status on away too? Don't have you on f-list so didn't see, but I seen you there in AD 1 of Shing Jea
Also anyone else who got kicked and rolledback did you guys have your status on away?
Also anyone else who got kicked and rolledback did you guys have your status on away?
Gaile Gray
This is very helpful. The more specific info we have, the better!
Rahl
Yeah, my status was on Away or DND, I can't remember which.
Count to Potato
as far as i know i haevnt lost any winnings but i figure something is going wrong
emoxcore
Character Name: X Emo In my Pants X, I belivev i was set as away
Territory (Europe, NA, etc): American
District(s) and/or Maps in which this happened: Shing Jea dis 1
What changed -- a loss of tickets? title gains? XP? Sold items reappeared? : Got my tickets back, and about 4-5 hours into the event I had used 57 Ghost-In-a-box, got them all back, I was at 42K tickets won and after the "rollback" i had only 23k tickets won,also before i went to bed i had 100k in inventory, came back and it was back in my storage.
Time (with time zone) and Date: around 5am EST, my guild leader txt me at around 6ish and said I got disconnted.
Any other details you'd like to provide: Is it possible to extend the event for what was lost (time wise)?
Thanks Gaile
Territory (Europe, NA, etc): American
District(s) and/or Maps in which this happened: Shing Jea dis 1
What changed -- a loss of tickets? title gains? XP? Sold items reappeared? : Got my tickets back, and about 4-5 hours into the event I had used 57 Ghost-In-a-box, got them all back, I was at 42K tickets won and after the "rollback" i had only 23k tickets won,also before i went to bed i had 100k in inventory, came back and it was back in my storage.
Time (with time zone) and Date: around 5am EST, my guild leader txt me at around 6ish and said I got disconnted.
Any other details you'd like to provide: Is it possible to extend the event for what was lost (time wise)?
Thanks Gaile
garethporlest18
Emo what was your status set to?
VitisVinifera
i'm afraid to check my character who's afk gambling when I get home from work
another event, another botch job
another event, another botch job
emoxcore
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Originally Posted by garethporlest18
Emo what was your status set to?
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