Quote:
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Originally Posted by emoxcore
yes I agree, extending the event would be the only way for people to make up what they loss.
 maybe for just a day D: |
Rollbacks?
ishtnona
arcanemacabre
So let me get this straight: this "mini rollback" happened to some players, mostly afk'ers, but not all? If so, this seems like (even if a bug) a selective rollback. Of all the times Anet said, in one way or another, that they cannot do selecitve rollbacks, only system-wide rollbacks, in response to victims of scams, lag-related deaths for survivor, etc.
So, it turns out that the devs can't trigger selective account rollbacks, but a random bug can? Perhaps they are working on a way to do selective rollbacks and something went wrong and snuck into a live build? Also, this could be an answer to AFK'ers in other aspects of the game, most notably FA and JQ. Honestly, how cool would it be to be able to report a severe scam, and have an option to rollback both your account and the scammers account to reverse the scam?
Speculation is fun! Remember, this is not a rumor, just an inquisitive mind. Oh, and, sorry to hear about all the poor AFK'ers that had all their (not so) hard work stripped away from them! Live to AFK another day, lol.
So, it turns out that the devs can't trigger selective account rollbacks, but a random bug can? Perhaps they are working on a way to do selective rollbacks and something went wrong and snuck into a live build? Also, this could be an answer to AFK'ers in other aspects of the game, most notably FA and JQ. Honestly, how cool would it be to be able to report a severe scam, and have an option to rollback both your account and the scammers account to reverse the scam?
Speculation is fun! Remember, this is not a rumor, just an inquisitive mind. Oh, and, sorry to hear about all the poor AFK'ers that had all their (not so) hard work stripped away from them! Live to AFK another day, lol.
Gaile Gray
Hi,
Just to answer the question about "a selective rollback," I think I can explain: Accounts of those who were AFK were, in some rare instances, not saving properly. It only happened to a very small number of players, and that bug has obviously been corrected. But it wasn't a "roll back" so much as a failure to save a recent period of time, which ranged from a few minutes to, it seems, a few hours.
So let me put this another way: Fred played on Saturday for 10 hours. [ Fred must not have read the "You've been playing for XX hours; please take a break" message. Oh, sorry, I digress!
] In this scenario, in fact Fred didn't actually actively play in that period of time. Perhaps Fred was playing for a bit, and he started at 500 Victory Tokens. Say he played for a while, and he may have gained 100 additional tokens through active play. Then, he left the game on and went to bed. When Fred got up in the morning, he might have expected to see the 500 + 100 + whatever number he could get in the period of time his was AFK. Yet Fred may have discovered he was back at 500 tokens.
What I'm suggesting in this example is that Fred was not "rolled back" to having only, say, 200 tokens--below where he started. He may have not saved beyond the 500, but I don't think he lost anything below what he started with in that session.
If anyone who experienced this bug has a different outline of what occurred, please let me know. The reason I'm posting is to assure players that there wasn't a rollback, but that the situation involved the loss, in a few cases, of some very brief period of forward progress. And once more, the issue has been resolved and all is working properly now.
Oh, and I will ask about extending the event, but actually the programming is already in place to have the event conclude tonight, so I do not believe that an extension will be possible. However, you can be sure that we'll talk about having another Gamer Weekend in the future, so you'll be able to work on those titles again, possibly soon!
Just to answer the question about "a selective rollback," I think I can explain: Accounts of those who were AFK were, in some rare instances, not saving properly. It only happened to a very small number of players, and that bug has obviously been corrected. But it wasn't a "roll back" so much as a failure to save a recent period of time, which ranged from a few minutes to, it seems, a few hours.
So let me put this another way: Fred played on Saturday for 10 hours. [ Fred must not have read the "You've been playing for XX hours; please take a break" message. Oh, sorry, I digress!
What I'm suggesting in this example is that Fred was not "rolled back" to having only, say, 200 tokens--below where he started. He may have not saved beyond the 500, but I don't think he lost anything below what he started with in that session.
If anyone who experienced this bug has a different outline of what occurred, please let me know. The reason I'm posting is to assure players that there wasn't a rollback, but that the situation involved the loss, in a few cases, of some very brief period of forward progress. And once more, the issue has been resolved and all is working properly now.
Oh, and I will ask about extending the event, but actually the programming is already in place to have the event conclude tonight, so I do not believe that an extension will be possible. However, you can be sure that we'll talk about having another Gamer Weekend in the future, so you'll be able to work on those titles again, possibly soon!
arcanemacabre
Ahh, that makes sense. So, it's essentially like working on a nice, long document, where the program will auto-save at certain intervals. Then, at some point, the program crashes, for whatever reason, and you find that the entire last paragraph you typed was not auto-saved, because it crashed before the point it would auto-save.
While I guess err7's happen at times, in these cases, the person was dropped and their "document" was not properly saved, thus it appears they were rolled back, before they "typed that last paragraph", or "got their 100 extra tokens".
Ah well, wishful thinking on the selective rollback thing. Good job on the quick response and great job on fixing crazy bugs like this!
While I guess err7's happen at times, in these cases, the person was dropped and their "document" was not properly saved, thus it appears they were rolled back, before they "typed that last paragraph", or "got their 100 extra tokens".
Ah well, wishful thinking on the selective rollback thing. Good job on the quick response and great job on fixing crazy bugs like this!
Gaile Gray
Quote:
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Originally Posted by arcanemacabre
Ahh, that makes sense. So, it's essentially like working on a nice, long document, where the program will auto-save at certain intervals. Then, at some point, the program crashes, for whatever reason, and you find that the entire last paragraph you typed was not auto-saved, because it crashed before the point it would auto-save.
While I guess err7's happen at times, in these cases, the person was dropped and their "document" was not properly saved, thus it appears they were rolled back, before they "typed that last paragraph", or "got their 100 extra tokens". Ah well, wishful thinking on the selective rollback thing. Good job on the quick response and great job on fixing crazy bugs like this! |
)I am really pleased with the team -- they did wonders! I called the "on-call" person on a Saturday and within minutes he had someone else in his department on the phone, looking into that matter. That person in turn called a third person and in really quick time, they'd gathered the information (that players so kindly provided us here), checked the code, made an assessment of the situation, and rolled out a new build.
They really are an amazing group of individuals -- it never ceases to amaze me how committed and dedicated (and bloomin' smart!) they are. The more I work in the industry, the more I understand the amazing powers of programmers.
emoxcore
Quote:
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Originally Posted by Gaile Gray
However, you can be sure that we'll talk about having another Gamer Weekend in the future, so you'll be able to work on those titles again, possibly soon!
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So Gaile..in the future means like in a few weeks? maybe a month? I mean Gamer weekend is always going to come back because if not then the lucky and unlucky titles would be impossible to get/finish and they useally come back like every 4 months.
manitoba1073
LMAO now we know where anet comes up with some of there fedex quests.
Gaile Gray Quote:
I am really pleased with the team -- they did wonders! I called the "on-call" person on a Saturday and within minutes he had someone else in his department on the phone, looking into that matter. That person in turn called a third person and in really quick time, they'd gathered the information (that players so kindly provided us here), checked the code, made an assessment of the situation, and rolled out a new build.
Couldnt resist that one. was the first thing that popped in my head when i read it.
YES PPL THATS A JOKE(for those few ppl who seem to have there heads where the sun dont shine)
Gaile Gray Quote:
I am really pleased with the team -- they did wonders! I called the "on-call" person on a Saturday and within minutes he had someone else in his department on the phone, looking into that matter. That person in turn called a third person and in really quick time, they'd gathered the information (that players so kindly provided us here), checked the code, made an assessment of the situation, and rolled out a new build.
Couldnt resist that one. was the first thing that popped in my head when i read it.
YES PPL THATS A JOKE(for those few ppl who seem to have there heads where the sun dont shine)
O Frost O
Well GG guys.. I'm kinda bummed the 1,000 points I lost during the glitching was the last 1,000 I needed for my next title
I'll take one for the team though... till next event =p
I'll take one for the team though... till next event =p
Samuel Dravis
I'm curious if anyone affected by this did a trade with a guildie or something for an item. It seems to me that if they were not also rolled back, it would have duped the items (one would exist in your inv after being reverted and the one you traded would be with your guildie). That would be a first for GW, afaik anyway. 
Neo Nugget
nah i think that happened once before(loong time ago i think) and both items were later returned
Gaile Gray
Trading an item implements a "save," as I recall, so no, duping would not have taken place.
Samuel Dravis
Ah, thanks for the info, Gaile.
H R
Guesswhos Back
American server Shing Jea monestary dist 20
I was running gw on my laptop playing the rings and was surfing the web on my desktop. I went to bed at about 1 am central time saturday left my character afk in rings. woke up at 5 am to get a drink and use bathroom checked gw and it was still going strong. went back to sleep and got up at 930 am central saturday and was at character selection screen. logged back in my 15k was back in my storage and i had no tickets. lost all progress on titles.
Status was online
American server Shing Jea monestary dist 20
I was running gw on my laptop playing the rings and was surfing the web on my desktop. I went to bed at about 1 am central time saturday left my character afk in rings. woke up at 5 am to get a drink and use bathroom checked gw and it was still going strong. went back to sleep and got up at 930 am central saturday and was at character selection screen. logged back in my 15k was back in my storage and i had no tickets. lost all progress on titles.
Status was online
Meikleham of Tyr
You couldn't post this in one of the other MULTIPLE threads on the topic, and instead had to bring back this 2-month+ old thread?
Firebaall
IGN: Firebaall Divinity
District: Shing Jea American #29
Time: some where between 3:00AM - 9:00AM CST
Went to sleep (AFK) at 3:00AM, woke up to see the character select screen. My progress had been stopped/rolled back to have only won about 1000 Lucky points by standing in the middle ring of the 9 rings game.
Had to have happened shortly after going AFK.
If this was an issue of just "not saving progress", why has everyone that has been affected been booted to the character select screen? Weird bug for sure.
I'd like to see 9 rings a perm feature. It's a huge money sink anyways, right?
District: Shing Jea American #29
Time: some where between 3:00AM - 9:00AM CST
Went to sleep (AFK) at 3:00AM, woke up to see the character select screen. My progress had been stopped/rolled back to have only won about 1000 Lucky points by standing in the middle ring of the 9 rings game.
Had to have happened shortly after going AFK.
If this was an issue of just "not saving progress", why has everyone that has been affected been booted to the character select screen? Weird bug for sure.
I'd like to see 9 rings a perm feature. It's a huge money sink anyways, right?
Aki Soyokaze
Quote:
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Originally Posted by korcan
I was afk-ing in the Ring of Fortunes for about 7 hours when I got back to my comp to notice that I was logged out. I checked up on my afk status about 3 hours into my afk-ing before I had other obligations to attend to. I just got back to my comp and logged back in when I notice that all of my progress for the first 3 hours and 4 hours [assuming and I hadnt logged out before then] had been rolled back.
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Yichi
IGN: Mistress Yichi
District: American District 23 of Shing Jea Monisteary
I started doing 9 rings wit ha couple friends around 8pm on friday night. we chatted for about an hour and a half, then i went to go rent a movie. I watched my movie and came back to finish goofing off and listening on vent to some guildies doing HA. I went to bed around 5am saturday morning. At this point i was up around 50k tickets won and 3k games lost. I wake up around 12 on saturday to find that i have been returned to the character selection screen and that it was rolled back to BEFORE i even sstarted at 8pm on friday. Seriously thats messed up. Screw this Event!!!!!!!!!!! This random rollback bug or whatever it is is complete garbage and screwed over a lot of players,
District: American District 23 of Shing Jea Monisteary
I started doing 9 rings wit ha couple friends around 8pm on friday night. we chatted for about an hour and a half, then i went to go rent a movie. I watched my movie and came back to finish goofing off and listening on vent to some guildies doing HA. I went to bed around 5am saturday morning. At this point i was up around 50k tickets won and 3k games lost. I wake up around 12 on saturday to find that i have been returned to the character selection screen and that it was rolled back to BEFORE i even sstarted at 8pm on friday. Seriously thats messed up. Screw this Event!!!!!!!!!!! This random rollback bug or whatever it is is complete garbage and screwed over a lot of players,
log1k
I played HA for around 5 hours last night, then did some PvE for about an hour. Before I went to bed, I left a character AFK on the rings. When I woke up, I found that i was rolled back exactly when I logged in Shing Jea, with same amount of money and no tickets.
I know because I switched my armor set on my monk right after entering Shing Jea, then bought tickets and went on the rings. When I woke up, my monk was wearing the other armor, and had no tickets and money was back in storage. Suspicious.
I know because I switched my armor set on my monk right after entering Shing Jea, then bought tickets and went on the rings. When I woke up, my monk was wearing the other armor, and had no tickets and money was back in storage. Suspicious.
YunSooJin
same problem here.
log1k
Wow.... its an exploit it seems. There was a guy in ID1 causing it. He was like, LEAVE NOW OR YOU'LL GET A ROLLBACK. 5 seconds later, err7.
He said he opened a support ticket for it and it got closed. Way to go.
It has something to do with the dragon nest thingy
He said he opened a support ticket for it and it got closed. Way to go.
It has something to do with the dragon nest thingy
trobinson97
Man here I was thinking this thread was just made today. Anyway, I lost around 8 hours of progress today. When I left the computer I as at 24k tickets one and 1200 or so tickects lost. When I get back to my computer 5-6 hours later the game is at he character selection screen. I go back in, check the titles, and I am down to 800 tickets won, 200 lost. Thanks Anet. Great weekend.
Sid Doog
Quote:
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Originally Posted by Gaile Gray
Hi,
Just to answer the question about "a selective rollback," I think I can explain: Accounts of those who were AFK were, in some rare instances, not saving properly. It only happened to a very small number of players, and that bug has obviously been corrected. But it wasn't a "roll back" so much as a failure to save a recent period of time, which ranged from a few minutes to, it seems, a few hours. So let me put this another way: Fred played on Saturday for 10 hours. [ Fred must not have read the "You've been playing for XX hours; please take a break" message. Oh, sorry, I digress! What I'm suggesting in this example is that Fred was not "rolled back" to having only, say, 200 tokens--below where he started. He may have not saved beyond the 500, but I don't think he lost anything below what he started with in that session. If anyone who experienced this bug has a different outline of what occurred, please let me know. The reason I'm posting is to assure players that there wasn't a rollback, but that the situation involved the loss, in a few cases, of some very brief period of forward progress. And once more, the issue has been resolved and all is working properly now. Oh, and I will ask about extending the event, but actually the programming is already in place to have the event conclude tonight, so I do not believe that an extension will be possible. However, you can be sure that we'll talk about having another Gamer Weekend in the future, so you'll be able to work on those titles again, possibly soon! |
Nigel Tufnel
this thread and gailes comments are from february.
People deserve an explanation to this situation (current one), but maybe not in this thread (i found it misleading as well). Necromancers in forums.......
People deserve an explanation to this situation (current one), but maybe not in this thread (i found it misleading as well). Necromancers in forums.......
GEXTE
lol and than they complain about not having enough energy
Kashrlyyk
Quote:
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Originally Posted by Navaros
When you guys say "rollback" does that mean you got all your gold back and/or the tickets you had before you used any?
Or do you just mean you lost your points? (which wouldn't really be a rollback?) |
Meikleham of Tyr
Attention : This Thread Is More Than 2 Months Old. Stop Quoting 2-month Old Posts And Acting Like They Happened Today. Please Stop Posting In This Thread, It Is Outdated And Has No Current Information.
PLEASE USE ONE OF THE OTHER MULTIPLE THREADS THAT ACTUALLY HAVE CURRENT INFORMATION.
PLEASE USE ONE OF THE OTHER MULTIPLE THREADS THAT ACTUALLY HAVE CURRENT INFORMATION.
4ssassin
Rave Monk
American Server
AFking in Amerc dist 28, on the Nine Rings.
Status was set to away
Just before going to bed, i was down 1.5 stacks of tickets, gave my character a jiggle to reset the AFK logout
Put on my snowman head, put out my mini jade armor.
Went to sleep at 9am. Woke up at 4pm, log in
All tickets are gone. All progress towards both titles are gone. Gold is returned into inventory.
Snowman hat is no longer on my head.
Hope that helps!
American Server
AFking in Amerc dist 28, on the Nine Rings.
Status was set to away
Just before going to bed, i was down 1.5 stacks of tickets, gave my character a jiggle to reset the AFK logout
Put on my snowman head, put out my mini jade armor.
Went to sleep at 9am. Woke up at 4pm, log in
All tickets are gone. All progress towards both titles are gone. Gold is returned into inventory.
Snowman hat is no longer on my head.
Hope that helps!
Yichi
Quote:
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Originally Posted by Meikleham of Tyr
Attention : This Thread Is More Than 2 Months Old. Stop Quoting 2-month Old Posts And Acting Like They Happened Today. Please Stop Posting In This Thread, It Is Outdated And Has No Current Information.
PLEASE USE ONE OF THE OTHER MULTIPLE THREADS THAT ACTUALLY HAVE CURRENT INFORMATION. |
Gaile Gray
The bug was fixed hours ago. Link.
Thunder79
Quote:
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Originally Posted by Gaile Gray
The bug was fixed hours ago. Link.
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sorry to criticize...but this could be the reason people think the problem still exists (unless they are indeed still experiencing the problem).
The update is appreciated either way...I was wondering what the update was that I saw when I got back to my computer...after having been on the rings afk for about 11 hours (not by choice, I just forgot I left the game going, and got busy with other things).
Tazaki
Edit: Missed that this was posted as fixed since it wasnt on the main site. Oh well...
* Character Name: Kaibutsu Kiseragi
* Territory (Europe, NA, etc): NA
* District(s) and/or Maps in which this happened:Shing Jea, District (dont remember)
* What changed -- a loss of tickets? title gains? XP? Sold items reappeared? :After heading to bed around 2am CST I had around 3 full stacks and 1 stack of around 100 tickets. Woke up to find account logged out. When I logged back in I had only the 2 full stacks I had held onto since the last event and lost around 1k unlucky points. There was no err message or anything of the like.
* Time (with time zone) and Date: Left PC around 2AM CST morning of 28th
* Any other details you'd like to provide: I had been logged in since roughly 2:30 PM CST when th event started and had acquired around 1000 unlucky points(the title I'm after) by that evening. I had been on my computer off and on and logged out several times to check things and get updates that were released. I pretty sure I had my status as away.
* Character Name: Kaibutsu Kiseragi
* Territory (Europe, NA, etc): NA
* District(s) and/or Maps in which this happened:Shing Jea, District (dont remember)
* What changed -- a loss of tickets? title gains? XP? Sold items reappeared? :After heading to bed around 2am CST I had around 3 full stacks and 1 stack of around 100 tickets. Woke up to find account logged out. When I logged back in I had only the 2 full stacks I had held onto since the last event and lost around 1k unlucky points. There was no err message or anything of the like.
* Time (with time zone) and Date: Left PC around 2AM CST morning of 28th
* Any other details you'd like to provide: I had been logged in since roughly 2:30 PM CST when th event started and had acquired around 1000 unlucky points(the title I'm after) by that evening. I had been on my computer off and on and logged out several times to check things and get updates that were released. I pretty sure I had my status as away.
HolyHawk
I don't think it was fixed, it happened to me just now, I just went to get some water and when I came back, I was in the character selection screen. Apparently, It didn't record the 15 minutes, because I had more tickets than when I left. It does seem like a small roll back, depending on when this happen, you lose points, itens, or get them back. First time it happened to me I had all my 40k back in my inventory.
* I was in european dist 10, at the monastery.
* My character is Yuu Mei.
*My status was set to offline.
* It was around 3:30am (gmt-3), I'm not so sure.
* Details: like I said, it didn't rolled me back since the last time I logged on, like the first time, it seems to have rolled back some minutes only, since I kept the new acheived charmed title.
* I was in european dist 10, at the monastery.
* My character is Yuu Mei.
*My status was set to offline.
* It was around 3:30am (gmt-3), I'm not so sure.
* Details: like I said, it didn't rolled me back since the last time I logged on, like the first time, it seems to have rolled back some minutes only, since I kept the new acheived charmed title.
Sol Deathgard
Quote:
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Originally Posted by ryanryanryan0310
could it be A-net's way to deal with afker's?
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Firebaall
Quote:
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Originally Posted by Gaile Gray
The bug was fixed hours ago. Link.
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1:20AM CST....
Kicked EVERYONE to the character select screen, that was in Shing Jea....
explodemyheart
Quote:
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Originally Posted by Gaile Gray
The bug was fixed hours ago. Link.
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Character: Madam Winter
Time: around 12:20 pst
District: American 27 (monastery)
Status: online
Details: I was not even afk. I was sitting at my computer watching tv, turned to look at the screen and saw I'd just been kicked off. I logged back on to find my character on a completely different continent, tickets back in my inventory, last 30 minutes (or so) of progress reversed (I don't recall approximately how many tickets won/lost).
Potter
Well, dunno if this fits here but i'll try anyway.
Char name: Necromantic Dark
Time: 10min agos
What happen: Me and some friends was doing SF in hardmode then i got a green drop and did pick it up but then shortly after everyone did err19 and we ended up in warcamp again. And i noticed that the green wasnt in my inventory anymore, no i didnt equip it or anything. Soo i was thinking maybe it was a rollback or something?
Char name: Necromantic Dark
Time: 10min agos
What happen: Me and some friends was doing SF in hardmode then i got a green drop and did pick it up but then shortly after everyone did err19 and we ended up in warcamp again. And i noticed that the green wasnt in my inventory anymore, no i didnt equip it or anything. Soo i was thinking maybe it was a rollback or something?
Gen Saver
i got send to character login screen again just now, luckily enough my title progress wasn't rolled back (like yesterday)
Master Sword Keeper
Yea i had a simliar incident. out farmin and scored 3 golds. Got kicked logged
back in no golds dif outpost and that's that.
back in no golds dif outpost and that's that.
reetkever
I left my pc on this night again, My char was in the same district as yesterday (I thought: 'If my char wasn't affected in dis 7 yesteryday, she won't get rolled back today either')
But alas, I wake up to see my warrior at the character select screen, and I log back on, seeing how she has most of the tickets still in her inventory (She got about more 1000 losses and tickets, though, but I think she would've had the next unlucky title now if she didn't log out.)
Darn I'm too afraid to do anything, cause if I get a good drop, I mgith get logged out and lose it :P
But alas, I wake up to see my warrior at the character select screen, and I log back on, seeing how she has most of the tickets still in her inventory (She got about more 1000 losses and tickets, though, but I think she would've had the next unlucky title now if she didn't log out.)
Darn I'm too afraid to do anything, cause if I get a good drop, I mgith get logged out and lose it :P
Kashrlyyk
Have a code 05 now. So I am hoping that the character is not rolled back.