Rollbacks? - Guild Wars Guru archive powered by Guild Wars Legacy

Hell Raiser

Forge Runner

Join Date: Dec 2005

[PHNX]

Mo/

24 Feb 2007 at 22:24 - 81

Quote:

Originally Posted by VitisVinifera

i'm afraid to check my character who's afk gambling when I get home from work

another event, another botch job

I don't think these "rollbacks" were cause by the event, I wasn't set back so there must be something in common between all of these "rollbacks".

I think it is cool that they combined these 3 things into the weekend (even though I would've prefered it to go longer

), I don't see it as a "botch" job.

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

24 Feb 2007 at 22:25 - 82

Quote:

Originally Posted by emoxcore

I just added it, i was set to away cuz i was just about to go to bed

Well alright then.

It seems we have 3 people (don't know about Goast) who were set to away or DND when this rollback happened.

If anyone else got rolledback, and you're going to post info, please tell what your status was set to.

Priest Of Sin

Jungle Guide

Join Date: Dec 2005

Sitting upon Kerrigan's Throne.

Live For The Swarm [ZERG]

Me/N

24 Feb 2007 at 22:32 - 83

Quote:

Originally Posted by ryanryanryan0310

could it be A-net's way to deal with afker's?

The bar's for the titles are set so damn high that the only way to max them out is to afk. Anet probably knows this, and they most likely don't care. No reason for them TO care, really.

A couple of guildie's got rolled, but they'd afked all night and untill 3:00 today. So, I can only assume that if you're afk for extended periods of time, then you will be rolled by a glitch. I dunno.

felinette

Wilds Pathfinder

Join Date: Mar 2006

Girl Power [GP]

Me/

24 Feb 2007 at 22:32 - 84

Happened to me too:

Character Name: Lauren Swiftfoot
Territory: American
Map: Shing Jea (unfortunately I don't recall exact dis)
What Changed: Went to bed around 11PM EST (Friday) with Lauren parked on the rings. I'd bought several stacks of tickets. Recorded her wins/losses so I could compare in the morning. Woke up and checked around 7:20AM (Saturday). Game was on the character select screen with no error message. Selected Lauren, checked her titles to see how things had gone, and was surprised to find that the win/loss numbers were LOWER than the ones I'd recorded. Not only that, she had NO tickets in her inventory, but she did have all the gold she'd spent on the tickets. Also, she'd taken a stack of tickets out of storage before I parked her. Those tickets were back in storage. My status was set to "Away" overnight.

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

24 Feb 2007 at 22:37 - 85

hmmm very odd. I was also at away.(this didnt happen to me just saying i was fine as set as away.)

emoxcore

Lion's Arch Merchant

Join Date: Jun 2006

No Guild

N/

24 Feb 2007 at 22:37 - 86

Quote:

Originally Posted by garethporlest18

Well alright then.

It seems we have 3 people (don't know about Goast) who were set to away or DND when this rollback happened.

If anyone else got rolledback, and you're going to post info, please tell what your status was set to.

my guild leader was also there with me when it happen. He was i believe set to away as well. A few other people from my alliance were there, but 2 out of the 3 alliance members were not set to away, they were set to online.

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

24 Feb 2007 at 22:41 - 87

Quote:

Originally Posted by emoxcore

my guild leader was also there with me when it happen. He was i believe set to away as well. A few other people from my alliance were there, but 2 out of the 3 alliance members were not set to away, they were set to online.

Did those people get kicked off and reset back, the people who had their status set to online?

Neo were you afking on the rings and what dist were you in?

endless7

Pre-Searing Cadet

Join Date: May 2006

24 Feb 2007 at 22:44 - 88

* Character Name: Sasha Cain
* Territory (Europe, NA, etc): NA
* District(s) and/or Maps in which this happened: Shing Jea Monastery, American district somewhere in the teens (don't recall exactly which)
* What changed -- a loss of tickets? title gains? XP? Sold items reappeared? : Progress toward the Lucky and Unlucky titles, as well as the amount of tickets in inventory, were reset to about what they were when I entered the district.
* Time (with time zone) and Date: I left the computer at about 4:30 AM (EST) Saturday and got back at about 1:30 PM to find myself on the character select screen.
* Any other details you'd like to provide: My status was set to Online as I didn't think to change it.

emoxcore

Lion's Arch Merchant

Join Date: Jun 2006

No Guild

N/

24 Feb 2007 at 22:48 - 89

Quote:

Originally Posted by garethporlest18

Did those people get kicked off and reset back, the people who had their status set to online?

Neo were you afking on the rings and what dist were you in?

yes, we were all in Shing Jea dis 1, and we all got rolled back.

Rainith

Frost Gate Guardian

Join Date: Feb 2006

W/

24 Feb 2007 at 23:13 - 90

Character Name: Rainith Is On Rings
Territory (Europe, NA, etc): America
District(s) and/or Maps in which this happened: Shing Jea Monastery,
American district 23-25 (not 100% sure on the district #, it was low to mid 20s)
What changed -- a loss of tickets? title gains? XP? Sold items reappeared? : Complete reset of all activity from when I started playing ~8 hours prior.
Time (with time zone) and Date: ~1:30 AM PST Feb 24th
Character status: Away
Any other details you'd like to provide: First thing I did when I logged in was take out 100K from storage and spent it all on tickets, then went and sat on the rings. I gained a level in the unlucky title and had gone to over 150K in the lucky title. I was actually near the computer when it happened, noticed that I was back at the character select screen, not logged out completely, just at the character select screen. I selected the same character, opened up my inventory and saw I had no tickets. Checked my titles and they had been set back to exactly what they were at before I had started playing on Friday. Went to storage and (thankfully) the 100K I had withdrawn was back in there. All I lost was time, which while unfortunate, is not the end of the world.

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

24 Feb 2007 at 23:32 - 91

Quote:

Originally Posted by garethporlest18

Did those people get kicked off and reset back, the people who had their status set to online?

Neo were you afking on the rings and what dist were you in?

i afked all but mabye an hour and a half, in which i was talking with guildies, trading, ect.i did log off for a bit just in case for about 5 min every 5 hours.

so yes i was mostly afking the rings(rings of fortune but i highly doubt that matters, but ya never know) aaaaand i made sure i was in dis 8 because i had not experienced problems while in it.

Gaile Gray

ArenaNet

Join Date: Feb 2005

24 Feb 2007 at 23:43 - 92

So was anyone not AFK when this occurred?

Socrates The Mauler

Academy Page

Join Date: Oct 2006

W/Mo

24 Feb 2007 at 23:49 - 93

IGN Socrates The mauler

American dist 2 and 11 shing jea

Bought 20 tickets and stood in a corner circle on the cheap ring game.
I got disconnected twice before ever losing those orignal tickets,losing progress
on the lucky/unlucky titles, but regaining the gold I used to buy those tickets plus
1 candy corn tonic I used while standing inside my ring.

This was after midnight central time

I tried changing districts after the second disconnect and got the rollback on dist 11
also.
The npc is running the game just fine. People are winning and losing.
I was not AFK. My status was online. I was actively talking with people

scyfer

Krytan Explorer

Join Date: May 2006

24 Feb 2007 at 23:56 - 94

Quote:

Originally Posted by Gaile Gray

So was anyone not AFK when this occurred?

I was set to offline when this happened - got booted, error007, logged back in. I DIDN'T lose any progress, but noticed that when I logged back in a lot of people were mentioning it.

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

24 Feb 2007 at 23:59 - 95

Quote:

Originally Posted by Gaile Gray

So was anyone not AFK when this occurred?

i think i read someone said they werent afk when this happened somewhere in these pages. Cant confirm it atm though. but ill check.

Edit: i cant find it lol. coulda sworn i saw it but it might have been my eyes playing tricks on me.

Rainith

Frost Gate Guardian

Join Date: Feb 2006

W/

25 Feb 2007 at 00:06 - 96

Quote:

Originally Posted by Gaile Gray

So was anyone not AFK when this occurred?

I was not technically AFK, but I wasn't looking at the screen with GW on it when it happened. I had the screen minimized at the time. I had checked the game about 10 minutes before I saw that I was back at the character select screen.

Gaile Gray

ArenaNet

Join Date: Feb 2005

25 Feb 2007 at 00:08 - 97

Thank you for the additional information. The programmers who are working on this are reading the thread, and I'll copying reports to send via emails, as well. So any information that you provide is very much appreciated!

emoxcore

Lion's Arch Merchant

Join Date: Jun 2006

No Guild

N/

25 Feb 2007 at 00:10 - 98

Quote:

Originally Posted by Gaile Gray

So was anyone not AFK when this occurred?

Yes Gaile, I was not AFK when it happen.

ss1986v2

Wilds Pathfinder

Join Date: Apr 2006

Mo/

25 Feb 2007 at 00:38 - 99

ill go ahead and repost my info in a nice bullet form for ease of reading:

* Character Name: Artherius Roade
* District(s) and/or Maps in which this happened: Shing Jea Monastery, American district AD25
* What changed: i warped into the shing jea. i went to the board walk and purchased ~15k worth of tickets, leaving me with 5g only on my toon. then i stood in one of the corner rings of the 9 ring game. i checked in every couple of hours to check my progress/make sure i still i had enough tickets. my title had increased around 23,000 tickets won from about 9,000 at the start to around 32,000. i still had plenty of tickets left, so i turned the monitor off and went to sleep. why i came back in the morning, i was logged out the the char select screen. when i logged back on the toon in question, i had no tickets in my inventory, had 15k on my toon, and the title was back to just below 9,000 tickets won.
* Time (with time zone) and Date: went afk around 2:00 AM EST early saturday morning. came back to find the character select screen around 11:00 AM EST.
* Any other details you'd like to provide: my status was set to Away at the time.

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

25 Feb 2007 at 01:01 - 100

any idea how they would remedy this for the people who lost their games won/lost?

emoxcore

Lion's Arch Merchant

Join Date: Jun 2006

No Guild

N/

25 Feb 2007 at 01:12 - 101

Quote:

Originally Posted by Neo Nugget

any idea how they would remedy this for the people who lost their games won/lost?

not shure but i hope they can do something

Tarzan Yamada

Lion's Arch Merchant

Join Date: Jul 2006

W/

25 Feb 2007 at 01:13 - 102

I rolled back after several hours of not being afk while getting points towards the title. fortunately i had a screen shot to prove it and sent it to them.

ss1986v2

Wilds Pathfinder

Join Date: Apr 2006

Mo/

25 Feb 2007 at 01:16 - 103

Quote:

Originally Posted by Neo Nugget

any idea how they would remedy this for the people who lost their games won/lost?

no clue. its not supposed to be possible to rollback an individual account. so id assume that they couldnt roll one forward. besides, if they did this, you'd lose what you've done since the original rollback.

i dont even care about my progress (my cash was reset, so all i lost was time, and afk time at that). i just really want to know what happened and that its going to be addressed. id hate for someone to have actually done something important, and have it rollback on him. imagine a rollback after a trip through DoA...

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

25 Feb 2007 at 01:19 - 104

Well the only thing i can think of is an extention but....i can see how that wouldn't happen.

Ari

Ascalonian Squire

Join Date: Jan 2006

Lycan Blood Clan [WOLF]

W/

25 Feb 2007 at 01:28 - 105

Character Name: Legend Ari
Territory: North America
District and/or Maps: American District 26, Shing Jea Monastery
What Changed: Drunkard title track disappeared, Lucky title track changed back to first level, Boardwalk Tickets disappeared, Gold reappeared, Rice Wine and Eggnog reappeared.
Time (time zone) and Date: February 24 at about 12-2 am pacific time
Other Details: I was not set to away status, I was online. I was not using a minipet, as the district was full of them already. I warped to shing jea dist 26, bought tickets to play in the rings, and went to Nine Rings, where I took the corner closest to the Teilah NPC. I was active for about 30 minutes, used several rice wines and eggnog to start up the drunkard title track which I hadn't started (no track showing until that night). I used the ales on the ring I was standing on. Then I went away from the computer for a few hours starting at about 11pm pacific time. When I came back my character was at the character selection screen, and when I logged all the way in, I was in shing jea and all my items, gold, and title tracks were EXACTLY as they were before I entered shing jea monastery and played rings (so they were the same as what they had been at about 10:30 pm pacific time).

EDIT: Also upon logging into the game today, my game did a repairing data archive action.

Dojo Belok

Ascalonian Squire

Join Date: Feb 2006

Nebraska

Will Work for Beer

E/Me

25 Feb 2007 at 02:23 - 106

Well, Gaile just went to international dis 1 in SjM. Supposedly the new update fixes the problem. Let's hope so.
Shortly afterward, everyone err7ed in int. dis 1. It just happened again at 8:42. That's a pretty good sign, no?

Gaile Gray

ArenaNet

Join Date: Feb 2005

25 Feb 2007 at 02:24 - 107

Here is news for you:

We just completed a live build. The purpose was to fix a bug that was causing some players to have their progress "rolled back" in Shing Jea Monastery during the weekend event.

Here are the update notes:

- Corrected a server issue that caused some players to lose progress during the Boardwalk event in Shing Jea Monastery.

These notes will be published on the website in about an hour, but I wanted you to be aware of them now. Thanks to all who helped us nail this bug!!

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

25 Feb 2007 at 02:38 - 108

very cool!!!!!!!!!!!!!!!

manitoba1073

Desert Nomad

Join Date: Jan 2006

ManitobaShipyards Refit and Repair Station

(SFC)Star Fleet Command,(TDE)The Daggerfall elite,(SOoM)Secret order of Magi

25 Feb 2007 at 05:18 - 109

heres my details.

char name- Mia Temaro
territory- american
dist- american d 17-25 around in there
what changed- lost about 10000 won about 1000 lost money and tickets were reset back to shortly after i had bought them.
time- went to bed around 430am MI time was fine woke up around 1100am was back at the select screen. It happened around 5am-6am im guessing
other info- was set to offline also as i wanted some sleep before having to go to work lol

and it was also happened on my second account.

char name- En Ter Prise
territory- same as above
dist-same as above
what changed-same as above
time-same as above
other info-same as above

ss1986v2

Wilds Pathfinder

Join Date: Apr 2006

Mo/

25 Feb 2007 at 05:26 - 110

thank you gaile for looking into this. dont guess we could get a bit more info on what the deal with the severs was maybe?

O Frost O

Frost Gate Guardian

Join Date: Jun 2006

Ascalon

E/

25 Feb 2007 at 05:57 - 111

Is there any way that the progress that was lost towards our titles will be reverted back to us? I saw no mention of compensation ><

Cherno

Forge Runner

Join Date: Jan 2006

Stars of Destiny

E/

25 Feb 2007 at 06:53 - 112

I tried coming on this morning to see if other were experiencing the problem but the forums were down for quite a while.

I lost all the progress I had yesterday from 5 central until ~2:30 - 3:00am.

Parson Brown

Wilds Pathfinder

Join Date: Apr 2006

In ur base...

The one true [Hope]

E/

25 Feb 2007 at 07:44 - 113

As a side note, as best as I can tell, there is no "automatic logoff" at 10 hours, 24 hours or whatever. Within the past week, I left my comp running and came back to repeated "You have been playing for 1 day, please take a break." messages in my chat box.

Goast

Ascalonian Squire

Join Date: Jun 2006

Florida

Triadic Tribesmen

W/Mo

25 Feb 2007 at 11:05 - 114

Well i tried to repeat what I did last night except having status to offline,and I never got kicked I did a little comparison on what my winnings might have been.I came up with 25,000 tickets won on the low end to 40,000 tickets on the high end.so i am thinking down the middle of 30 something

Loviatar

Underworld Spelunker

Join Date: Feb 2005

25 Feb 2007 at 15:48 - 115

Quote:

Originally Posted by O Frost O

Is there any way that the progress that was lost towards our titles will be reverted back to us? I saw no mention of compensation ><

only here would someone want to be *compensated* for being AFK doing something else.

Cherno

Forge Runner

Join Date: Jan 2006

Stars of Destiny

E/

25 Feb 2007 at 15:57 - 116

Do you really think anyone is working on this title and NOT being AFK? Being afk has nothing to do with the question of compensation. If I had been sitting there at the keyboard the whole time my tickets (and money spent to buy them) would have been affected. Take your snide remarks and save them for when they are appropriate.

Does-it-Matter

Krytan Explorer

Join Date: Dec 2005

N/

25 Feb 2007 at 17:13 - 117

Quote:

Originally Posted by Compensation

something given or received as an equivalent for services, debt, loss, injury, suffering, lack, etc

This implies you had an opportunity cost. What is the opportunity cost of you being AFK? You were clearly doing something else with your time so you can not claim "time" as a loss.

Also, this is considered gambling. If you are in a casino, perhaps on a slot machine, and the machine breaks... you MAY have your cash returned to you. If the machine breaks in your favor? This recently happened, a machine accidentally gave out a jackpot, the man had said jackpot taken away.

You didn't lose out on any gold, because it was returned, correct?

So let's see... You have whatever you had prior to said bug, nothing is "lost" aside from time, but "time" is not an acceptable opportunity cost as you were doing something else while you were AFK.

What exactly are you wanting compensation for then?

So Cherno, while he may have been brief with his comment, it was logical.

Navaros

Forge Runner

Join Date: Apr 2005

Mo/Me

25 Feb 2007 at 18:06 - 118

If I was rolled back I'd be wanting compensation for the time advantage others who did not also get rolled back had over me in getting ahead in the titles.

What they should in my view do is leave the boardwalk open for another week to compensate for those who got rolled back. Similar to how they extended Wintersday due to an earthquake.

The Ernada

Jungle Guide

Join Date: Nov 2006

25 Feb 2007 at 21:13 - 119

I could be wrong but I thought the guy who was asking for compensation was asking about gold and tickets that disappeared and never got reverted and not about lost time. If that's the case then he's got a reasonable request.....but these things are hard to fix and he'll just have to eat the loss.

It would be a nice thing for ANET to extend the event a day for those who have lost time on this limited event though. That's the only "compensation" I recommend.

emoxcore

Lion's Arch Merchant

Join Date: Jun 2006

No Guild

N/

25 Feb 2007 at 22:53 - 120

Quote:

Originally Posted by The Ernada

It would be a nice thing for ANET to extend the event a day for those who have lost time on this limited event though. That's the only "compensation" I recommend.

yes I agree, extending the event would be the only way for people to make up what they loss.

maybe for just a day D: