Banning Bonanza : Plz Gaile Comment = NO QQ PLS

wu is me

Krytan Explorer

Join Date: Oct 2007

you know its weird cos i have an RL friend, with whom i regularly transfer gold, sometimes in muliple transactions of 100k at a time (loans for transactions), jus for the purposes of loaning etc.
And... no ban =P

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

Quote:
Originally Posted by Snow Bunny
Remember Rahja, you're obviously a bad person.

I'ma try and get banned tonight. The rather ease of it is appealing. Maybe I'll actually get my thesis in on time.
I know, I am so horrible.

Linksys

Jungle Guide

Join Date: Apr 2006

Quote:
Originally Posted by Silly Warrior
I got banned for 72 hours for saying racial slurs.

Apparently Nazi's are a race now.
Were you calling people Nazi's? Just call them Minutemen. Same thing but "Minutemen" is a kind of new word which is pretty much the same thing.

Referring of course to today's Minutemen, racist vigilantes with guns at the US/Mexican border. Not referring to the real Minutemen in early American history.

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

Quote:
Originally Posted by Linksys
Were you calling people Nazi's? Just call them Minutemen. Same thing but "Minutemen" is a kind of new word which is pretty much the same thing.

Referring of course to today's Minutemen, racist vigilantes with guns at the US/Mexican border. Not referring to the real Minutemen in early American history.
Whu? LOL? Apparently a very new term, I have never even heard this one before.

Redfeather1975

Redfeather1975

Forge Runner

Join Date: Sep 2006

Apartment#306

Rhedd Asylum

Me/

I think the secret is to be so bleeding edge when it comes to being offensive that nobody realizes what you are doing is offensive.

Lord Sojar

Lord Sojar

The Fallen One

Join Date: Dec 2005

Oblivion

Irrelevant

Mo/Me

Quote:
Originally Posted by Redfeather1975
I think the secret is to be so bleeding edge when it comes to being offensive that nobody realizes what you are doing is offensive.
or just have multiple accounts. MUHAHAHAHA, sucks to be you ANET.

Rahja: 1 ANET: 0

or wait... maybe it is...


Rahja: 325 ANET: NA

Hmmm, lolz....

Cebe

Cebe

The 5th Celestial Boss

Join Date: Jul 2006

Inverness, Scotland

The Cult of Scaro [WHO]

E/

I too have noticed a significant increase in bannings, ever since the /report function was introduced, from both posts appearing on GWG, and chat in-game. I find myself not wanting to PvP as much (since if you beat someone, they might "take offense to your name"). I find myself not wanting to trade (in case I accidentally buy a "duped" item without knowing about it, or I get accused of scamming). I don't want to say anything in local chat, or to anyone I don't know in case I get reported for "offensive" comments (which I would never even consider doing anyway).

The thing that scares me most is the idea of what people find "offensive". The definition of what is considered "Offensive" to someone is a very difficult topic to deal with, and way too ambiguous. ArenaNet need to spend a little time, looking into some of the most used languages in GuildWars and decide for themselves what constitutes "offensive", rather than having a 13 year old troublemaker make that decision for them.

(P.S. Sorry to stereotype - I know many young GW players who are perfectly rational, sensible human beings)

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

So this is what GW is like today? People afraid to do anything because they might get ban?

Anyway I'm enjoying the Rahja's show atm.

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

Quote:
Originally Posted by Etta
So this is what GW is like today? People afraid to do anything because they might get ban?

Anyway I'm enjoying the Rahja's show atm.
yeah, anything above pugging is kinda banable, and im enjoying the rahja show too =)

mcsumo

mcsumo

Wilds Pathfinder

Join Date: Jul 2006

SOS

R/

Anet have started down a very dangerous road with this banning lark. Offensive name?? OK so ANY names with Mohammad in them have to be changed. Oh and in fact the entire game could be offensive to various religions that believe in only 1 god. So I guess we will just have to turn off the servers right?

What about if some German guy was actually called Herman Otto Tiberius Fokker. He may want to call his toon H O T Fokker. OOPS banned because his actual RL name is 'offensive'. Suppose my name is Richard and being an old bastard everyone has called me dick all my life. I make a char called Healer Dick, or maybe for a laugh Spotted Dick, as in the famous, british suet and raisins pudding. Oh bollox my name is offensive..... banned.

What an absolute crock of shit. There are people that can find just about anything offensive. Are we gonna pander to their pathetic sensibilities or get on with playing a FANTASY game.

Also I borrowed 700K from my mate when I was working towards a bow I wanted. I have now payed him back. There was a lot of money moving backwards and forwards. And I move large amounts of cash and materials between my 2 accounts. I don't believe either of those situations break the EULA, so why are bans being given for people who do them?

Not impressed that they seem to be harming possible sales of GW2 which I want to buy but may still change my mind.

gone

Guest

Join Date: Jan 2007

yes giving some kids a little bit of power goes a terribly long way.

In a game that is FULL of it's own little innuendos it's roffelcopter'd up.

2 of my characters are on ice, in fear of their names being...too strong.

one pays homage to a certain female GWAR member, the other to the grandaddy
of D&D. (and no I won't post them. lol.)

baz777

baz777

Jungle Guide

Join Date: Dec 2005

South East England

Leader: Lady Hairy Armpits S[mell]

E/

Is there a ban title track, if not, why not?

Severlator

Severlator

Ascalonian Squire

Join Date: Nov 2007

N/

Internet gaming is the future you know!!!

Aleta

Frost Gate Guardian

Join Date: Jan 2006

California

TTP

R/E

Quote:
Originally Posted by Linksys
Were you calling people Nazi's? Just call them Minutemen. Same thing but "Minutemen" is a kind of new word which is pretty much the same thing.

Referring of course to today's Minutemen, racist vigilantes with guns at the US/Mexican border. Not referring to the real Minutemen in early American history.
Do you live in a border state? Are you overun with illegals? Does your state give them the sun, moon and stars like California?

Sorry but they all need to stay in their own country

Racism has nothing to do with us being over run with illegals.

Sleeper Service

Sleeper Service

Jungle Guide

Join Date: Dec 2005

CULT

"Give me your tired, your poor,
Your huddled masses yearning to breathe free,
The wretched refuse of your teeming shore.
Send these, the homeless, tempest-tossed to me.
I lift my lamp beside the golden door."

screw it, theres more profit to be made in war.

Aleta

Frost Gate Guardian

Join Date: Jan 2006

California

TTP

R/E

Quote:
Originally Posted by Sleeper Service
"Give me your tired, your poor,
Your huddled masses yearning to breathe free,
The wretched refuse of your teeming shore.
Send these, the homeless, tempest-tossed to me.
I lift my lamp beside the golden door."
That is a true statement. However, like my great,great,grandparents they went through Ellis Island you know legally?

Etta

Etta

Forge Runner

Join Date: Jun 2006

Mancland, British Empire

^ I'd like to remind you that this is "Banning Bonanza" with Rahja the Thief. Borderline Adventure with Matt is on at 8:30pm.

Alright next caller, you're on.

Fried Tech

Krytan Explorer

Join Date: Sep 2007

[Yeti]

E/

i wonder if banning people who, some of them, have not broken the users license agreement opens anet up to some sort of lawsuit. If a person can file against mcdonalds for spilling their own hot coffee, I can see how it could be argued in court that this in some way effected someones life. Remember, to some people this game is actually their life. In my opinion anet is breaking our users lisence agreement by banning people without warning, real cause, or explanation.

As it is now, anyone can ban anyone for about any reason. Thats like if i went outside, walked up to a cop and said, "that guy killed me last week" and the cop said, "Okay". Walks over to the guy and puts him into a coma for a week.
I can see the bans coming style

Just a thought

IslandHermet

Wilds Pathfinder

Join Date: Aug 2007

Quote:
Originally Posted by Fried Tech
i wonder if banning people who, some of them, have not broken the users license agreement opens anet up to some sort of lawsuit. If a person can file against mcdonalds for spilling their own hot coffee, I can see how it could be argued in court that this in some way effected someones life. Remember, to some people this game is actually their life. In my opinion anet is breaking our users lisence agreement by banning people without warning, real cause, or explanation.

As it is now, anyone can ban anyone for about any reason. Thats like if i went outside, walked up to a cop and said, "that guy killed me last week" and the cop said, "Okay". Walks over to the guy and puts him into a coma for a week.
I can see the bans coming style

Just a thought
Im just waiting for the crazy person who they banned to toss a Molotof cocktail into the Headquarters of Anet.

Grab your torch and pitch forks folks its time for a good old fashin angry mob.

Smile Like Umean It

Smile Like Umean It

Desert Nomad

Join Date: Jul 2006

E/Rt

Quote:
Originally Posted by Gaile Gray
May I ask: Isn't it redundant to have Q for Quebec and repeat the Quebec? Would FAQ Quebec be rather like saying "Brotherhood in Arms Arms?" Maybe that's the question in people's minds.
I have yet to see an answer to this. Would someone like to shed a little light for me?

Quote:
Originally Posted by Fried Tech
i wonder if banning people who, some of them, have not broken the users license agreement opens anet up to some sort of lawsuit. If a person can file against mcdonalds for spilling their own hot coffee, I can see how it could be argued in court that this in some way effected someones life. Remember, to some people this game is actually their life. In my opinion anet is breaking our users lisence agreement by banning people without warning, real cause, or explanation.


Just a thought
I don't think McDonalds had an EULA either though.

-Sonata-

-Sonata-

Lion's Arch Merchant

Join Date: Nov 2007

Pretty Hate Machines [NIN]

Me/

Quote:
Originally Posted by Fried Tech
In my opinion anet is breaking our users lisence agreement by banning people without warning, real cause, or explanation.
I hate to do it, but it seems some people really do skip the EULA.

Quote:
Originally Posted by Section 4c
Rights to Use Accounts. By agreeing to the User Agreement you agree that you do not own either the Master Account or Game Account (collectively, the "Account") you use to access the service, the characters created on the Account and that NC Interactive stores on NC Interactive servers, the items stored on these servers, or any other data from which the servers and accounts are comprised.
So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.


Quote:
Originally Posted by Section 4 d
NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any Character Name or (2) terminate any license granted herein, for any reason whatsoever........
Quote:
Originally Posted by section e
If you provide any information that is untrue, inaccurate, not current or incomplete, or NC Interactive has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, NC Interactive has the right to suspend or terminate your Account and refuse any and all current or future use of the Service.
They don't have to inform you, warn you, or send you a Dear John letter for any termination, or suspension of anyones account. They can also terminate your account simply for giving false information about yourself. In fact, if you're under 18 and you signed up for GW, you've already broken the EULA and you should know that your parents are responsible for all your actions while using the service.



Once again I have to say I'm sorry. I just can't hop on the "Blame Anet because I can't control my online-self so lets come up with every reason we can think of to make it Anets fault for everything that's happened to me" bandwagon.

gone

Guest

Join Date: Jan 2007

lol there is always, in our(the gamer's) defense...say..a Breach of contract.

See that line that says: 'NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any Character Name'

having a twelve year old report you (and your name might be construed as 'lewd') because you /rank after steamrolling him isn't 'Sole discretion'

super strokey

super strokey

Krytan Explorer

Join Date: Aug 2006

Soviet Canuckistan

N/

Wow I guess I better be careful. I have a guildie that is quiting the game and has several hund K and several hundred ecto. He was going to give them to a few of us in teh guild... so essentially this can get us banned?

garethporlest18

garethporlest18

Forge Runner

Join Date: Jan 2006

[HiDe]

W/

People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Quote:
Originally Posted by Fried Tech

As it is now, anyone can ban anyone for about any reason. Thats like if i went outside, walked up to a cop and said, "that guy killed me last week" and the cop said, "Okay". Walks over to the guy and puts him into a coma for a week.
I can see the bans coming style

Just a thought
read before showing off your total ignorance of the facts.

/REPORT is exactly that.........A REPORT........which is decided on by Anet/NCsoft not the one turning in the report

Brianna

Brianna

Insane & Inhumane

Join Date: Feb 2006

Quote:
Originally Posted by garethporlest18
People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.
I'd just argue that they're all prude, the kind of people who would see a boob and be completely offended by it. So they think that the slightest thing is offensive, and they cry and report it.

IslandHermet

Wilds Pathfinder

Join Date: Aug 2007

Quote:
Originally Posted by Smile Like Umean It
I have yet to see an answer to this. Would someone like to shed a little light for me?

I don't think McDonalds had an EULA either though.
that dosent matter if they ban you for not breaching the EULA than Anet is a fault and should assume resposibility. if there is no crediable banning reason ANET IS COMPLETLY AT FAULT.

His point could hold up in court if someone wanted to get a good lawyer.
the EULA can say anything it wants to A GOOD LAWYER CAN GET YOU OUT OF MURDER (LOOK AT OJ)
Have non of you watched Court TV? some of the cases they have are completely pointing at 1 side and somehow the other person wins the case it happens all the time.

IslandHermet

Wilds Pathfinder

Join Date: Aug 2007

Quote:
Originally Posted by garethporlest18
People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.
Great point.

Rocky Raccoon

Rocky Raccoon

Desert Nomad

Join Date: Jan 2007

Massachusetts, USA

Guardians of the Cosmos

R/Mo

Quote:
Originally Posted by Kashrlyyk
That is the proof that people get banned without a good check of what has happened.


If you want to convince people that there is no script banning people, you have to lay open the complete banning process.
That may be considered privileged information and why should ANET have to do such a thing.

Alleran

Pre-Searing Cadet

Join Date: Nov 2007

Marina Guild [Pl]

Quote:
Originally Posted by Gaile Gray
I am responding immediately to the first post, and will read the thread more fully after this.

Yes, we have had an issue with blocks over the last several days. The issue is connected with the process we have in place to reduce gold selling in the game. Now, most players have noticed the number of bots has dropped dramatically, so that's a major positive. What is a major negative, though, is the fact that a few players moving large amounts of gold between accounts through the help of a friend have found themselves blocked.

We're very sorry for this error, and I am exchanging emails this very hour about the matter. Such blocks should stop within the next few hours, if they have not already ceased now. Any of these sorts of blocks that have taken place can and should be appealed to Support. Well, unless you're a gold seller, in which case, you need not apply.

Again, we're very sorry, and we're working on the case to promptly answer all appeals and to stop the false blocks right away.


We are from Poland. We haven’t any polish support to explain you mistake. Many people don’t speak English. We with friend from my guild bought together trader to our guild hall. We collect money and bought trader - after 20min we all got ban from you. I hope it is error because it is not prohibited in rules. We still waiting you answer. You baned all my Guild friend:
Killer Siergiej
Mudkip Destructor
Avir Gestru
Magic Lares


What are you doing? It is terrible.

Antheus

Forge Runner

Join Date: Jan 2006

Quote:
Originally Posted by garethporlest18
People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.
Perhaps some do.

Make sure to walk to your principal/boss/spouse, tell them to GTFO byatch and that you will pwn them if they don't. Or better yet - why won't one do that?

In real life, people don't have /report. But the consequences are considerably worse and more consistent.

Those that have big problems with what /report does, will either learn why some things aren't appropriate, or face much bigger problems than a simple banned account.

Fried Tech

Krytan Explorer

Join Date: Sep 2007

[Yeti]

E/

Quote:
Originally Posted by -Sonata-
I hate to do it, but it seems some people really do skip the EULA.



So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.






They don't have to inform you, warn you, or send you a Dear John letter for any termination, or suspension of anyones account. They can also terminate your account simply for giving false information about yourself. In fact, if you're under 18 and you signed up for GW, you've already broken the EULA and you should know that your parents are responsible for all your actions while using the service.



Once again I have to say I'm sorry. I just can't hop on the "Blame Anet because I can't control my online-self so lets come up with every reason we can think of to make it Anets fault for everything that's happened to me" bandwagon.
I wasnt blaming anet for anything. It was just a thought; and thank you for the mature response. Very informative.

majiger

majiger

Frost Gate Guardian

Join Date: Feb 2007

W/R

As far as i would know banning a guild name by Faq quebec would be shutting down quebec and the french language.

Due to the fact that faq might mean something in french (sorry i dont remember french class much), also it may mean Frequnetly asked questions bout quebec (shooting for the stars here).

The topic of speaking english in Canada, We have a province called Quebec that is purely french (except for montreal, it is like super multi culture of doom!) And GM's, might wanna read the title of the guild, then run it through a translator or better yet get someone who speaks french to translate it for ye.


600k thing: Well...ya 600k is a bit much...I understand the need to get cash to a diffrent account, i got like 4(dono why O.o). You could have bough ectos and traded lil by lil. Thats what i do when i need to get stuff from Mule account to playing account.

Fried Tech

Krytan Explorer

Join Date: Sep 2007

[Yeti]

E/

Quote:
Originally Posted by Loviatar
read before showing off your total ignorance of the facts.

/REPORT is exactly that.........A REPORT........which is decided on by Anet/NCsoft not the one turning in the report
First off. Writing things in bold does not make you right or make me care what you have to say.

Before you call me ignorant maybe you should read the rest of the posts on this thread. Or did you not see them because they were not in bold face. Gaile herself has stated that there have been MANY <-- see that?
people banned on incomplete information.
Meaning: someone makes the report <-- me
anet sees the report <--- cop
bans for incomplete information <-- he killed me = coma <-- ban

GOT IT?


srry for the double post but i couldnt let that go without a response

Elentari

Lion's Arch Merchant

Join Date: Oct 2007

[Te]

W/

Quote:
Originally Posted by Fried Tech
First off. Writing things in bold does not make you right or make me care what you have to say.

Before you call me ignorant maybe you should read the rest of the posts on this thread. Or did you not see them because they were not in bold face. Gaile herself has stated that there have been MANY <-- see that?
people banned on incomplete information.
Meaning: someone makes the report <-- me
anet sees the report <--- cop
bans for incomplete information <-- he killed me = coma <-- ban

GOT IT?


srry for the double post but i couldnt let that go without a response
Wow be quiet and go back to farming charr carvings and spare us some bullshit. He called you ignorant cuz your original point was unconstructive and downright irrelevant, don't come back here trying to make it sound like it was some kind of smart insightful analogy, no one cares.
You're not the only one making this thread sound like a total joke, but please do us a favor and don't post more meaningless rabble no one wants to read.

Back on topic - Here's just one more case: My guildie got banned for receiving 100k from her bf 2 days ago. Yesterday Anet claimed to have reviewed the issue and acknowledged it was a mistake. However they've yet to lift the suspension or make any amendments - What ARE you ppl doing? buffing junk like Overload when players can't use them cause they're banned?

-Sonata-

-Sonata-

Lion's Arch Merchant

Join Date: Nov 2007

Pretty Hate Machines [NIN]

Me/

Quote:
Originally Posted by Fried Tech
I wasnt blaming anet for anything. It was just a thought; and thank you for the mature response. Very informative.
I know, Fried, and I apologise to you if it came across that I was inferring you were, personally, on the blame bandwagon. It was not my intention.

It's just that I'm a firm believer in personal accountability and being behind the safety of a computer monitor doesn't change that. Like the coffee example, I don't think that woman deserved a dime from that. Did she honestly think she was ordering cold coffee? I truly believe, if she could have, she'd have sued the Issac Newton Estate for the laws of gravity as well. Her case was McDonalds was negligent for not informing the coffee was hot. I'd argue she was negligent for not already knowing that what she was ordering is going to be hot. I know when I order coffee I'm expecting that drink to be hot. Anyway, I'm going off-topic.

Some may think I'm nuts for reading my Agreements when I sign up for games and services, but I do read them. It's so I know what I'm permitted to do and what I'm not. Just like when I travel to another country I make sure I talk with a travel agent about any key laws I should know about, that don't apply in the US, so I can avoid getting in trouble with foriegn law enforcement over something as simple as jay walking. I'm responsible for knowing and acting accordingly to "laws of the land".

I've been around online games long enough to know better. In 9 years of online gaming I've only had one (1) suspension of an account and it was my fault. I used a word and series of words I should not have said and I was reported for it. Rightfully so. I can't make any excuse for my action that time. I was wrong to say what I did, which by the way, was more or less simple profanity. Still, I was in the wrong, and I should have known better. I'm not 12 anymore. I'm all grown up.


I'd also like to say that I'm not arguing against mistakes, or errors in suspensions by the parent companies. They do indeed happen and I've had friends who have been victims of wrongful accusations and errors in judgement. I think all of us have known someone, at least one, who has been a victim of a wrongful suspension, or ban. However, for each of those memorable cases I've experienced, those people used the proper channels made available to appeal and clear their records. I will always side with users and support them, who are in the situation of being wrongfully banned, that they should gather their appeal evidence, and in an adult manner, in proper and detailed wording, provide that information to the proper channels to clear any misunderstanding.

Now I should stop typing before my fingers run out of energy that should be used in artful skill use.

TGIF.

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

[QUOTE=-Sonata-]
So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.QUOTE]

they do for class action law suits. I got free movie coupons from Hollywood Video, worth a whopping $20, from somehow being included in one of those.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

I know many people who, if they were banned (innocently) would still cease to play the game (even if they got unbanned and a oooops soorrrry letter), tell all their friends what kind of company runs the game, not buy any games from either anet or ncsoft and tell said friends (and anyone else who is within earshot) as well.....


Even banning people 'innocently' gives anet a bad reputation that many will not be able to see past, and a company that cannot see this is a company that doesnt care about their future. (People who are wronged are 10x more likely to tell their friends about that then people who have had good things done to them, and many of those friends are more likely to believe their friend than some dumb company).

Fluffiliscious

Fluffiliscious

Frost Gate Guardian

Join Date: Aug 2007

US

Gods Army of the [Dead]

E/

Quote:
Originally Posted by -Sonata-
So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.
I would imagine that if every person who has felt that they were unfairly banned without violating the EULA pulled together and reported Anet, they might be able to bring about some action via the Better Business Bureau. It would probably only end up rendering some fines, which would probably be passed to the rest of us when we went to buy GW2. It really amazes me to log on and see all of the different threads about people who think they were wrongly banned. It truly makes me wonder which ones deserved it and which ones are just crying because they broke the rules and are actually getting punished for it....

TheRaven

TheRaven

Desert Nomad

Join Date: Sep 2006

Virginia

Spirit of Elisha

W/

Quote:
Originally Posted by cosyfiep
I know many people who, if they were banned (innocently) would still cease to play the game (even if they got unbanned and a oooops soorrrry letter), tell all their friends what kind of company runs the game, not buy any games from either anet or ncsoft and tell said friends (and anyone else who is within earshot) as well.....


Even banning people 'innocently' gives anet a bad reputation that many will not be able to see past, and a company that cannot see this is a company that doesnt care about their future. (People who are wronged are 10x more likely to tell their friends about that then people who have had good things done to them, and many of those friends are more likely to believe their friend than some dumb company).
Very very true. I used to play an online game from Konami. Konami is a Japanese based company and unfortunately they have very little English speaking customer service. The way this game was run was absolutely horrible.

A friend of mine ingame had his account banned. It took weeks for him to find out why he was banned. He was one of major players in the game. He was one of the richest players in terms of ingame items and wealth and he was very influential in the community. He ran several popular fan forums for the game.

Well since he was very influential and had many online friends, we were able to inundate customer support on his behalf. It turned out that they banned his account due to "credit card fraud". They claimed that he bought gametime with a bad credit card. This was completely untrue. He had no bad credit cards and after appealing the matter several times with customer support it was discovered that the credit card processing company handling the American servers of the game had made a mistake. They had reported his card as bad when it wasn't.

So, what happened? Was his account unbanned? Nope. He was told, "Sorry, we goofed. Feel free to create a new account and resume playing the game. We have unblocked your ip address". He was never able to reclaim his old account. All his wealth and items were gone.

This was a popular game that has now dindled down to nothing due mostly to incompetent support.