Quote:
|
Originally Posted by headcarb
nice too see people from the uk for once ;D most people in our dis are dutch >_>
|
tho not really a bad thing, i have a lot of dutch friends now
Cant log in now
dread pirate fargus
tho not really a bad thing, i have a lot of dutch friends now
Hyaon
Our guild are mostly dutch too but speak english bless them 
Bori Andreau
and the one i'm officer in too actually, but they speak english to make it easier for english people. Anyway, let's stick to the topic and rage :P
Hyaon
3 hours this nonsense will have gone on now..gnaarrar! It sure takes a special ISP to specifically and completely screw up something we want to use..I give you, Virgin Broadband! Fast, totally inexperienced internet
Bori Andreau
that's more like it ^^ lol now i can't even get onto the character screen, just stuck on connecting.
kicks66
You can tell this is an English problem.
Everyone is complaining about how shoddy the ISP is etc, yet no one (bar one person) has done anything.
I love being English
Everyone is complaining about how shoddy the ISP is etc, yet no one (bar one person) has done anything.
I love being English
Yayo Goldigger
That is because this is Virgin we are talking about. After half an hour of being passed around, they will tell me that it's a problem with my pc..and probably ask for some more money!
/ragequit
/ragequit
Auntie Social
That's why I used the online link 
milan
I've been asked to post this.
Virgin Media have now recognised the issue.
There is currently an issue with the servers in Germany that handle this routing information. Engineers are working to resolve the issue as quickly as possible and this is to be considered either a Priority 1 (4 hour fix) or priority 2 (8 hour fix).
Virgin Media considers this a critical issue as Online games such as Guildwars are played by a considerable number of their clients, as such it is imperative that such services are available.
This issue will shortly be added to the status page at http://status-cable.virginmedia.com/vmstatus/summary.do where you will be able to find updated information.
Virgin Media apologise for the inconvenience.
Virgin Media have now recognised the issue.
There is currently an issue with the servers in Germany that handle this routing information. Engineers are working to resolve the issue as quickly as possible and this is to be considered either a Priority 1 (4 hour fix) or priority 2 (8 hour fix).
Virgin Media considers this a critical issue as Online games such as Guildwars are played by a considerable number of their clients, as such it is imperative that such services are available.
This issue will shortly be added to the status page at http://status-cable.virginmedia.com/vmstatus/summary.do where you will be able to find updated information.
Virgin Media apologise for the inconvenience.
Hyaon
kicks66
An odd thing about it, you can -image of them perfectly fine, I guess those files go a different way or something.
Get -imageing for BMP I guess...
Get -imageing for BMP I guess...
arran3
Quote:
|
Originally Posted by milan
I've been asked to post this.
Virgin Media have now recognised the issue. There is currently an issue with the servers in Germany that handle this routing information. Engineers are working to resolve the issue as quickly as possible and this is to be considered either a Priority 1 (4 hour fix) or priority 2 (8 hour fix). Virgin Media considers this a critical issue as Online games such as Guildwars are played by a considerable number of their clients, as such it is imperative that such services are available. This issue will shortly be added to the status page at http://status-cable.virginmedia.com/vmstatus/summary.do where you will be able to find updated information. Virgin Media apologise for the inconvenience. |
Bori Andreau
thanks a lot. 4-8 hours jees.
Auntie Social
Maybe that's their response because in my complaint I gave them the link to here
milan
It is only the login servers that are the issue. Working on finding the IP's now to the login servers so that they can be resolved correctly.
Hyaon
Thank you again for the updates Milan.
dread pirate fargus
thanks a bunch milan..... i want your babies. ^_^
Hengis
Great work by those who have reported this to Virgin and thanks for the updates :-))
Here's hoping for a quick resolution!
Here's hoping for a quick resolution!
headcarb
Quote:
|
Originally Posted by dread pirate fargus
thanks a bunch milan..... i want your babies. ^_^
|
milan
Contacting NCsoft in Texas, getting the Login server IP's. Some progress has been made.
For anyone on VM checking the status page the ref number is f000604448
For anyone on VM checking the status page the ref number is f000604448
The Unknown X
Ironic I would get that for you if I could access their site.
Yarly
Same issue here in korea. Same problems as what some of you have said. No virgin here ~.~
jackers1234
yep, i got the same problem here, have virgin 2mb broadband, and cant access guildwars or the official site
>.< annoying useless slow ISP, but i have had all the others, and virgin are the best in my experience
/sigh
>.< annoying useless slow ISP, but i have had all the others, and virgin are the best in my experience
/sigh
Hyaon
Short of flying to an another country's net cafe, can't help you there Milan...
Rhiandra
Just got back from picking up my son from school to find that I still can't log onto guild wars and still can't access any gw websites. Thanks for the link though, just emailed support now as there's no way I'm phoning premium number!
Rhia
Rhia
phenylamine
same problem here , also on virgin
Rhiandra
Quote:
|
Originally Posted by Yarly
Same issue here in korea. Same problems as what some of you have said. No virgin here ~.~
|
payne
just blame vergin lol same prob. cba to do anything so messing round on forums...just blame em they screw everything up anyways..just like the commys :P same prob lol..someone post if there is anyway to get in that they find?
Rhiandra
Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
jase the warrior
Meh, things like this allways happen on my days off 
Auntie Social
My day off too not got another for 8 days and soooo close to my 20th title. Thought I'd have bagged it by the end of today but noooo.
not got another for 8 days and soooo close to my 20th title. Thought I'd have bagged it by the end of today but noooo.
Rhiandra
...And it would happen on the day that the BMP happens to be going live
Yayo Goldigger
Quote:
|
Originally Posted by Rhiandra
Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
|
Oukanna
Doh! Im with VM -_- no guild wars, no official wiki, no official website!
looking at vm main page, they got a lot of problems going on today -_-
I hope they put us in the urgent cat.
looking at vm main page, they got a lot of problems going on today -_-
I hope they put us in the urgent cat.
jackers1234
Quote:
|
Originally Posted by Rhiandra
Yes but if it were a GW issue it's more likely to be resolved a heck of a lot more quickly than if it were Virgin bloody Media sorting the problem out. There was a time we had slow internet speeds and it took them roughly 6-8 months to sort out. Meh :/
|
milan
Issue now on Priority one. Oddly I'm the one holding things up it seems. Can't seem to get anyone in UK NCsoft to pick up the phone, and the US tech people don't start until midday Central (6pm).
The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. Once I have those to pass to them it shouldn't take too long.
Edit: Even tried calling Gaile but no answer
The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. Once I have those to pass to them it shouldn't take too long.
Edit: Even tried calling Gaile but no answer
Rhiandra
Seems to me like that can't handle 20mbs ^^ although (grudgingly I will admit) they are the best around speed wise. *sighs* Caught in a catch 22 situation.
MrSlayer
Well, virgin broadband and can't connect too ^_^
Yayo Goldigger
Quote:
|
Originally Posted by milan
Issue now on Priority one. Oddly I'm the one holding things up it seems. Can't seem to get anyone in UK NCsoft to pick up the phone, and the US tech people don't start until midday Central (6pm).
The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. Once I have those to pass to them it shouldn't take too long. |
Rhiandra
Typical of Virgin Media though. Can't resolve issues on their own - need someone to hold their hands for them *grrr*