Cant log in now
jackers1234
yes, it's infuriating isn't it, i had to do the same when we last had problems, then i got annoyed and threatened to cancel my subscription unless i spoke to sumone who wasnt just reading off a screen, that worked, hehe
arran3
seeing as we cant get online i thought id bring the game to us kamadan style, WTB WTS WTB WTS WTB WTS WTB WTT WTB WTS WTB WTS WTB WTS WTS WTS WTS WTS WTB SPAM SPAM SPAM SPAM SPAM SPAM.... and so on, im sure you's get the idea.
Yayo Goldigger
You just know someone's going to come up with a guild name along the lines of...
No net for you today [VM]
><
No net for you today [VM]
><
Auntie Social
and for the free loaders the door to the plains of jarin that way --------------------->
jackers1234
haha, nice one yayo, *runs to friends house and makes that guild*
nah just kiddin, lol
is a funny idea tho
nah just kiddin, lol
is a funny idea tho
Oukanna
i Just phoned virgin media, to see when this problem will be fixed etc, and they say its nothing wrong with our end =\
Then he blabbered on about trying to connect through my modem instead of my router =\ stupid people.
Then he blabbered on about trying to connect through my modem instead of my router =\ stupid people.
ale_jrb
You have to say that you're going to cancel your subscription unless you talk to someone higher up. It never fails 
.
Otherwise, they'll tell you to reset your modem, then that it's nothing to do with them...
.Otherwise, they'll tell you to reset your modem, then that it's nothing to do with them...
Yayo Goldigger
lol yeah, it will probably take you threatening legal action for them to admit they've done something wrong.
Ragnorak
Telewest was so much better than Virgin fricken media. First they take away the Sky channels because they can't be asked to pay Sky, and then they charge super high for customer service calls. I sincerely reckon they make their services suck on purpose, so some dumb idiot calls in and they get money from the call.
I've got 20MB too, but I hardly get that because they cap the top 5% of users or something, and I'm in the top 1%
. Seems silly to cap your best customers... almost like chasing them to another provider.
I've got 20MB too, but I hardly get that because they cap the top 5% of users or something, and I'm in the top 1%
. Seems silly to cap your best customers... almost like chasing them to another provider.
BlackEagle
Same for me, err058.
I have virgin media, and in dorset as well :S
I have virgin media, and in dorset as well :S
Tachyon
Plusnet here and all is fine, just checked and can login as per normal. Then again, you know what they say about Virgin's routing don't you?
It never goes all the way!
It never goes all the way!
Yayo Goldigger
One thing I did like about VM was there's no cap on downloading. And I dl a LOT of um....completely legal stuff that I completely pay for. But they leave me with no choice but to switch :/
jase the warrior
Telewest FTW
Rhiandra
Quote:
|
Originally Posted by Oukanna
i Just phoned virgin media, to see when this problem will be fixed etc, and they say its nothing wrong with our end =\
Then he blabbered on about trying to connect through my modem instead of my router =\ stupid people. |
I've heard that VM are looking to sell out as they aren't getting the profits they thought they would....... I wonder why!?
Auntie Social
This is virgin on the ridiculous
Hyaon
I miss blueyonder..remember getting brilliant ping back then.
EDIT: 'The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. '...ever get the feeling there'll be a 'no it's your end!' argument?
EDIT: 'The VM tech team are waiting on the Login server IP's before they can fully resolve the issue. '...ever get the feeling there'll be a 'no it's your end!' argument?
Rhiandra
yeah and phoning their help line for web support was free, plus you never had this there's nothing wrong our end it's your pc blah blah blah blah blah
Ragnorak
Quote:
|
Originally Posted by Auntie Social
This is virgin on the ridiculous
|
Bori Andreau
blueyonder ftw
Hellblazer
Quote:
|
Originally Posted by Ragnorak
First they take away the Sky channels because they can't be asked to pay Sky
|
As for the customer service, in my opinion the VM customer service is a HELL of a lot better than the old NTL service. NTL strung me along for months with my internet problems blaming my pc and such and it took NTL 11 months to admit there was a problem and fix it. When VM came in i phoned them for an internet problem a couple of months ago, and they sorted it out there and then.
The main thing that people need to do now is be patient. No point in slagging off anything as they have admitted there is a problem and are working on fixing it. So instead of sitting online bitching about VM maybe its time to go and do something that isnt GW related :P
ale_jrb
Quote:
|
Originally Posted by Auntie Social
This is virgin on the ridiculous
|
Auntie Social
You mean to say there's a life outside GW? *shocked*
Hellblazer
lol! yep i know, i thought the same when i found out a few months ago xD
Rhiandra
*sniffs* is their a VM spy in here 
Ragnorak
Quote:
|
Originally Posted by Hellblazer
No point in slagging off anything
|
Fair enough for the Sky thing.
Auntie Social
You mean to tell me I have to go converse with my husband? arghhhhhhhhhhh 
Hyaon
do something else?..okay.. *clears throat*
What do you call a lazy offhand?
Bone Idol.
What do you call a lazy offhand?
Bone Idol.
jase the warrior
They will allways say it is your problem.... u need to argu back that it is there then they get all embrassed and call their manager over and then i got opligies etc and refund on call :P
Oukanna
WOOOOHOOOOO
I phoned them back, to say listen bud its not my bloody router!!!
and i got an Enlgish guy for once lol he checked some things out and said, yeah its our fault, something wrong with the Germany servers and they are fixing it now, but it may take a few hours as they only noticed the problem an hour ago.
He also refunded my call ^_^
I phoned them back, to say listen bud its not my bloody router!!!
and i got an Enlgish guy for once lol he checked some things out and said, yeah its our fault, something wrong with the Germany servers and they are fixing it now, but it may take a few hours as they only noticed the problem an hour ago.
He also refunded my call ^_^
MrSlayer
Notice: I also can't get on and STAY on googlemail's chat. Infact, as of this moment, I can't log in to google mail o_O
milan
In all fairness to VM. Once I got past the script monkeys and spoke to someone who knew what I was talking about, things started moving fairly quickly.
I received a call on my mobile within 20 minutes explaining that there was an issue with the Germany servers, then another call with 20 minutes of that from the engineers.
I know it sounds a bit wonky with them looking to me for the server ip's etc but they explained that they knew nothing about Guildwars and thought it would be a better idea to get someone involved that did. Gotta give them some respect for that.
With the exception of the script monkey on first line support, everyone has been fantastic.
I received a call on my mobile within 20 minutes explaining that there was an issue with the Germany servers, then another call with 20 minutes of that from the engineers.
I know it sounds a bit wonky with them looking to me for the server ip's etc but they explained that they knew nothing about Guildwars and thought it would be a better idea to get someone involved that did. Gotta give them some respect for that.
With the exception of the script monkey on first line support, everyone has been fantastic.
headcarb
cheers for the info
Rhiandra
*grudgingly* yeah ok...... but I still hate VM
Oukanna
Thats good to know ;-)
Its just getting past the bloody script monkeys -_- they are persistent in "its your router jargon" xDDD
Its just getting past the bloody script monkeys -_- they are persistent in "its your router jargon" xDDD
Hyaon
would the ip next to the error 005 I get, help them by any chance, definately not my ip btw
jase the warrior
Quote:
|
Originally Posted by Rhiandra
*grudgingly* yeah ok...... but I still hate VM
|
including me
arran3
When i was online before this problem started i saw this is kamadan america DIS 1
Richard Branson: WTS virgin media whisp offers, willing to trade for Sky
Richard Branson: WTS virgin media whisp offers, willing to trade for Sky
Auntie Social
I hate VM too and this was the last nail in the coffin.
Rhiandra
Quote:
|
Originally Posted by arran3
When i was online before this problem started i saw this is kamadan america DIS 1
Richard Branson: WTS virgin media whisp offers, willing to trade for Sky |
Hyaon
Did he do a stunt that went totally wrong for attention after it didn't attract any offers?