Originally Posted by Chthon
2. The way skill balances are done. I mean that in several respects: The decision to have just one person pretty much in charge of it was just foolish -- one person is bound to make too many errors. Then it doesn't help that the one person they chose has proven pretty bad at it. The philosophy of treating symptoms instead of of dealing with root causes has caused a lot more harm than good (see the Soul Reaping timer for example). The philosophy of over-nerfing things so that they'll never ever cause balance issues again because no one will ever use them again is a terrible idea. Most of all, the philosophy of totally ignoring the PvE impact of skill changes (despite the fact that PvE players are the ones paying a-net's bills) is a huge mistake, and probably the largest reason that I am strongly inclined not to touch GW2 no matter how good its buzz may be.
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James, Izzy, Morello, and Chaplan.
James is Izzy's boss and he makes the final decision, but final decisions about what should be changed are done when there is consensus from the group.
There are more people involved, but they are the technical aspect, such as coding. Izzy spends a lot of time playing and in obs mode, and is the most well known by the community, but he's not the law. From what I've read in the past about the process Izzy has to jump through a lot of hoops and red tape to change something.