XTH Points
Tender Wolf
I've also been experiencing high amounts of lag and massive lag spikes, but I didn't take into consideration that it could be due to the Xunlai issue. In which case, this is even more of a reason to get this issue resolved. I really hope they do better with the points next time.
johnny tutone
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Originally Posted by The Little Viking
7 accounts. only 1 got points so far.
So I sent a support e-mail with the account names of the rest. I couldnt very well send the access keys to the others. Why you ask? Because for the life of me I dont know what keys go with which accounts. Plus I have 1 Factions and 2 EOTN boxes here with access keys that were given to guild members as contest rewards. I have no clue as to which ones of these codes go to where. At the time of installing the codes to my games I had no idea I would need to KNOW WHICH GOES WHERE. I bet is safe to assume that there are others just like me, a lot of accounts and no idea which codes go with which account. Im just hoping the account log in name will be enough info to go on, but i doubt it. I do like the idea of just giving everyone that voted (and still have yet to receive their points) xx amount of points and call it a day and move on. |
Empress Amarox
3 of my accounts got reward points, two of those were wrong (if not all), the rest didn't get any. Sent a support ticket.
Yawgmoth
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Originally Posted by Nymph of Meliai
It seems to me that all of our Europeans players in the guild have not received any points. Some of the American players have got their's.
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pinguinius
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Originally Posted by Yawgmoth
THIS may be the key - I got my rps only on my main account which is considered american by the game, but my other accounts which are all euro got nothing.
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Black Metal
both my accts are american, both got zero
Tender Wolf
^^ All accounts in question for me and my friends are American, only 2 got points.
Hammer Drawn
6 accounts - nothing. Ill give it a few more days before I join the ticketing community 
All American btw.
All American btw.
obsidian ectoplasm
4 accs
only 1 with RP
do we just wait some more time or send a ticket in?
only 1 with RP
do we just wait some more time or send a ticket in?
Thamior Shamus
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Originally Posted by Yawgmoth
THIS may be the key - I got my rps only on my main account which is considered american by the game, but my other accounts which are all euro got nothing.
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2 accs, no RPs. ANet should really consider just giving people x amount of RPs then fix the XTH with out the GW community complaining each step of the way.
Gift3d
Guess what. It's tomorrow.
Guess what. Ain't shit happened.
Complete and utter failure.
Guess what. Ain't shit happened.
Complete and utter failure.
Linksys
3 accounts, all American, only one got 80 points. The other two didn't get any.
Diana Belevere
So...Has anyone actually received a non-robotic response from support yet?
esthetic
I remember back in the day when I would get flamed by the guru community and banned by the Mods for complaining about not getting my tourney reward pts when everyone else got theirs ^^.
Thamior Shamus
Has anyone recieved any points after contacting support?
Aerial Assault
What I've got so far:
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Response (GM Phields) 06/19/2009 09:07 PM Hello, As you are aware, the distribution of May Xunlai Tournament Points took place on June 18th. Unfortunately, a problem developed during the distribution. Many players received their points, but some players appear to have received the incorrect number of points, and others did not receive any points at all, even though they did make predictions. The dev team is currently reviewing the situation in order to determine the best means to correct the problem. The team will be need a few days to settle on and implement a resolution. In the meantime, we greatly appreciate your patience as we address the issue. Regards, GM Phields The Guild Wars Team |
Nanood
Well i shall wait for a few days. I'm sure they will have a general announcement when things get back to working. Waited all this time another few days won't kill us.
AngelWJedi
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Originally Posted by Aerial Assault
What I've got so far:
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Misa
It's the weekend.... they probably won't fix it until next week :P
Show Some Skin
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Originally Posted by Aerial Assault
What I've got so far:
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Same thing i got. To be honest im so tired of this epic failness.
upier
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Originally Posted by Aerial Assault
What I've got so far:
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Basically, if you just play the game - you can NOT know that something is wrong and what to do next. If it's going to be a fix based on who bitches - at least the loading screen should be updated urging the players to contact support regarding this issue.
lilDeath
4 accounts, got 30 points on one.
Mixture of AM and EU.
Haven't logged with Support yet, waiting for a few days to pass.
They should stop TESTING stuff in LIVE and QA / TEST it properly beforehand. This has become really retarded.
If we continually screwed up like this in our company, we would have been RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOed a long time ago with no clients left. Pretty much what has happened to GW , I guess.
Mixture of AM and EU.
Haven't logged with Support yet, waiting for a few days to pass.
They should stop TESTING stuff in LIVE and QA / TEST it properly beforehand. This has become really retarded.
If we continually screwed up like this in our company, we would have been RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOed a long time ago with no clients left. Pretty much what has happened to GW , I guess.
Emunator
I love reading through all the comments in here.
Well i didnt bitch to A-Net i just told them nicely wich accounts didnt get there points.
And now i just wait because like a lot of people most of them are probably enyoing the weekend, while others of them are working there asses of for whatever reason.
I think this problem will be resolved after this weekend, so people give A-Net some room to breath.
Well i didnt bitch to A-Net i just told them nicely wich accounts didnt get there points.
And now i just wait because like a lot of people most of them are probably enyoing the weekend, while others of them are working there asses of for whatever reason.
I think this problem will be resolved after this weekend, so people give A-Net some room to breath.
Aljasha
every month, the same problems occur to the xth. why did anet release a broken system in the first place?
Nemesis Xero
I'm just going to wait a few days, support is probably already swamped with thousands and thousands of complaints so I'm just hoping they fix it for everyone without me having to bug them too.
Smurf Minions
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Originally Posted by Nemesis Xero
I'm just going to wait a few days, support is probably already swamped with thousands and thousands of complaints so I'm just hoping they fix it for everyone without me having to bug them too.
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Cacheelma
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Originally Posted by Emunator
I love reading through all the comments in here.
Well i didnt bitch to A-Net i just told them nicely wich accounts didnt get there points. And now i just wait because like a lot of people most of them are probably enyoing the weekend, while others of them are working there asses of for whatever reason. I think this problem will be resolved after this weekend, so people give A-Net some room to breath. |
That, or you're just another BFB club member.
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Originally Posted by Smurf Minions
complaints about free stuff lol, they should just close the XTH thing so people realize that they shouldn't have Q.Q'd bout it. Come on, there are a lot of other ways to get some money in-game...
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So if they want to admit their failure (would be the first time as they never admit to any of them in the past) and cancel the whole system, be my guest.
Smurf Minions
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Originally Posted by Cacheelma
Your optimisticism towards Anet shows that you're new to the game, the community, and the company. Welcome. Enjoy your stay while it last.
That, or you're just another BFB club member. Go ahead. I dare them to do just that. This so-called "free stuff" is part of the game I PAID real money for. Besides, they created this whole thing in the first place to keep the game alive (CPR, if you want a medical term). So if they want to admit their failure (would be the first time as they never admit to any of them in the past) and cancel the whole system, be my guest. |
Dionysus22851
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Originally Posted by johnny tutone
soo im sorry i feel that i am owed a service that i took the time to predict on
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Let's say when you move out on your own; your lights go out for an hour. When you get your electric bill are you gonna throw a fit and demand a discount for that hour? You know what would happen? You'd get laughed at and disconnected...
Same goes for everyone who's pitching a fit over this. Chances are most of you are kids still living at home; the kind that sat down in the store and screamed for an hour when mommy wouldn't get you that candy bar.
You'll either change, or you'll be miserable the rest of your life.
Cacheelma
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Originally Posted by Smurf Minions
You didn't pay for any free updates they did (such as the XTH). Technically its not even an in-game feature. They could also have chosen for no-updates at all and then there was no XTH and no sorrow's furnace etc.
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Kindness?
How naive.
Abedeus
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Originally Posted by Cacheelma
Why do you think Anet made this feature available in the first place?
Kindness? How naive. |
AngelWJedi
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Originally Posted by Dionysus22851
I feel that you have a lot of growing up to do kid. This isn't mommy and daddy where you just throw a little temper tantrum and get your way. This is how the real world works. There's problems, delays, and nothing is fair.
Let's say when you move out on your own; your lights go out for an hour. When you get your electric bill are you gonna throw a fit and demand a discount for that hour? You know what would happen? You'd get laughed at and disconnected... Same goes for everyone who's pitching a fit over this. Chances are most of you are kids still living at home; the kind that sat down in the store and screamed for an hour when mommy wouldn't get you that candy bar. You'll either change, or you'll be miserable the rest of your life. |
same when it happend to our phones and power. so asking nicely does help in rl and game. ^^
PlasticBlue
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Originally Posted by Abedeus
I think that at least half the people that use two or more accounts in XTH have bought them JUST for the points.
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Originally Posted by Aljasha
every month, the same problems occur to the xth. why did anet release a broken system in the first place?
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Originally Posted by Regina Buenaobra
The back end for XTH is extremely complicated. It was a system built into a game that wasn't originally built to support it. Because of this, unpredictability in the code happens. On the outside it looks like the same issue, because people don't get points. On the back end, the bugs that happen are often not the same as previously seen. So, we do sincerely apologize for this, and we're discussing the issues extensively.
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Originally Posted by Smurf Minions
You didn't pay for any free updates they did (such as the XTH). Technically its not even an in-game feature. They could also have chosen for no-updates at all and then there was no XTH and no sorrow's furnace etc.
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But why would they want to do that?
How would they attract new players, and keep the older players happy, without new content?
XTH may cause problems, but they are working on it, and it made them a lot of extra money so far, with everyone buying extra accounts.
Also, we did pay for free updates, because Anet decided to give them out "free" and if you buy the game now, the updates are part of it, they make up the games you have.
If they wanted money for them, they would have asked for it (see make-over, storage and name change) and it would be an "option".
I think we should give Anet some slack. They work their asses off for us and all they get in return is: "it's gone wrong again, will you ever be able to do it right?" instead of "nice update, thank you for all the work you put into it".
Cacheelma
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Originally Posted by PlasticBlue
It is not the same problem, it's another problem.
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Originally Posted by PlasticBlue
Yes they could, but they didn't. They are also allowed to remove the content if they wish, without prior notification.
But why would they want to do that? How would they attract new players, and keep the older players happy, without new content? XTH may cause problems, but they are working on it, and it made them a lot of extra money so far, with everyone buying extra accounts. Also, we did pay for free updates, because Anet decided to give them out "free" and if you buy the game now, the updates are part of it, they make up the games you have. If they wanted money for them, they would have asked for it (see make-over, storage and name change) and it would be an "option". I think we should give Anet some slack. They work their asses off for us and all they get in return is: "it's gone wrong again, will you ever be able to do it right?" instead of "nice update, thank you for all the work you put into it". |
I'm confused.
Dante the Warlord
So is it optional, or do we absolutely have to send a support ticket in?
PlasticBlue
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Originally Posted by Cacheelma
So she says.
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Originally Posted by Cacheelma
What's next? Should we declare Anet day and build a statue/temple in Anet's name too?
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But how would you feel, if you did something for someone, free of charge, wouldn't you like to hear a "thank you" from time to time? Instead of the QQ's after every update.
Abedeus
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Originally Posted by PlasticBlue
And I don't see why she should be lying about it...
No, not at all. But how would you feel, if you did something for someone, free of charge, wouldn't you like to hear a "thank you" from time to time? Instead of the QQ's after every update. |
nkuvu
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Originally Posted by PlasticBlue
And I don't see why she should be lying about it...
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Quote:
| But how would you feel, if you did something for someone, free of charge, wouldn't you like to hear a "thank you" from time to time? Instead of the QQ's after every update. |
PlasticBlue
Again, no you don't have to add it in every post, that's not what I'm saying. And no you don't have to say it after every update or what not.
There is a difference between QQ'ing and giving your opinion/likes/dislikes on an update.
"I don't like what they did with (insert update), it would have been better if they (insert other options)"
or
"You messed up again with (insert update), Anet, you suck"
are 2 totally different things.
It's quite normal things go wrong with updates, but at least they try to find a solution. They could just leave it as it is and don't give a damn about what you think, you already paid them anyway.
There is a difference between QQ'ing and giving your opinion/likes/dislikes on an update.
"I don't like what they did with (insert update), it would have been better if they (insert other options)"
or
"You messed up again with (insert update), Anet, you suck"
are 2 totally different things.
It's quite normal things go wrong with updates, but at least they try to find a solution. They could just leave it as it is and don't give a damn about what you think, you already paid them anyway.
pinguinius
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Originally Posted by Dionysus22851
Let's say when you move out on your own; your lights go out for an hour. When you get your electric bill are you gonna throw a fit and demand a discount for that hour? You know what would happen? You'd get laughed at and disconnected...
Same goes for everyone who's pitching a fit over this. Chances are most of you are kids still living at home; the kind that sat down in the store and screamed for an hour when mommy wouldn't get you that candy bar. |