Players who got banned get their new accounts banned too.

Hi,

Some players who got banned for botting decided to buy new accounts trough the NCSoft online store.

The players who used the same credit card or paypall they used to buy their old, banned, accounts with got banned straight after they paid.

Is this even legal, buying a product only to have it terminated an hour later?

It seems dicey. It would have been better if the account was closed and the money refunded. Otherwise it seems a bit like fraud on Anet's part.

I suspect it's more likely an overzealous ban script or someone is just trolling to try and make Anet look bad.

who knows if its legal but if they paid for it with a credit card, they should put a stop payment, and let the credit company fight them.

Almost 100% it's not. They never botted on that account therefor they have no reason to ban it.

They don't need a reason to ban them, read the EULA...

While I don't think it's based on your card number, they can issue bans on your IP configuration to ensure troublemakers don't have a way to come back unless they jump through hoops in order to do so.

They should request a refund. I'm not sure if the charges would be returned, but it's worth a shot, especially since NCSoft denied them service immediately.

The rules (GW EULA) state that banned account holders are subject to immediate termination of any future accounts they purchase for any NCSoft product prior to seeking permission first. I don't know whether there is any legal conflict with that policy.

If they have not broken the EULA on the new account then the ban is unjust. Chances are that they may re-offend but that should not be assumed.

If you bot you're the same class as a gold selling farmer and they have to keep you out of the system.

From Guild Wars User Agreement
http://us.ncsoft.com/en/legal/user-a...agreement.html

It sounds like an ip address thing, any account used on that botting ip address gets banned.

Right of refusal of service is pretty standard, at least in the US. However, they should instead deny any purchases; at least they should do that for the online store.

Purchasing a new account is actually a breach of the UA for account holders who have had their accounts terminated because of a UA violation.

(h) Former Members. Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive. Accounts accessed by Former Members are subject to immediate termination. NC Interactive reserves the right to use any means necessary, including those in section 4(i) to identify and remove Former Members.

Maybe they should read these things?

When you're purchasing a game, you're not purchasing the software, you're purchasing the EULA, and in GW's case, an extra instance (Account) of the EULA.

As was posted above, ANet's already got it covered that they can ban any new accounts of already banned players. It's kind of shitty, but it is legal.

You can still go to Paypal or your credit card and tell them to block the charge because no services were issued. It may be legal, but it is shady and the pruchaser's CC will get their back in that case.

if your dumb enough to bot and get caught, then turn around and buy a new account using the same credit card that was attached to 1 or more banned accounts, you deserve to get instant banned no matter how wrong you might think it is.

....

heh..repost

Banned members cannot rejoin once banned. As per the NCsoft User Agreement :

(i) Former Members. Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive. Accounts accessed by Former Members are subject to immediate termination. NC Interactive reserves the right to use any means necessary, including those in section 4(j), to identify and remove Former Members.

(j) Related Accounts. If NC Interactive terminates an Account, NC Interactive may terminate any other Accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated Account.

This sounds pretty bad, but before you all jump on the "omg they're stealing money" bandwagon here, take into account that it may just be a bug in their automated system or something they never accounted for. Once it's brought to their attention, then see what they do about it and make your judgments.

There is a potential of money loss using this logic. Blizzard likely makes all its current profits from D2 from banned users repurchasing. Let them churn accounts and you make more money. Simple. Then again, those banned will likely find some way to get back on anyway.