@cormac ap dunn
I am getting anoyed by you only quoting Gaile like everything she says is true.
I know for a 100% certain that i never botted and i am still waiting for a responce.
There can be all sort of arguments that i used dll injection and i did admit that after backtracing my steps but that was client side only, google on PaketFakor and i think it's the first hit. (Nice print screens in that thread too)
But on the login page they claim they banned 3700 botters and i never botted but am one of those 3700.
I can understand fully they want to get rid of botters, even i dislike them, but they just tell me as you can read that in my mails that they will never respond again.
So at least i am an innocent victem and there are others around for sure in my opinion.
At least let them have the guts to come out for that, it would show they are hounest about their intentions.
So if my client side thing wasnt allowed to be, ban all players that use texmod or gw2x (gw2x can be really abused for stuff like using 1 account to sell stuff for way to much and the other account for buying it for way way to much, also known as scamming the trade channel for example)
I did not hurt anyone, i didnt play pvp, i never exploited the game with dupes or traveling to Malyx, Duncan or where ever, i almost never do stuff like raptor/veatir farming.
I only played the game for over 4 years like intended, i reported players for abusing, check the mini malyx in pre-searing here on guru as an example.
But still i got banned, i will keep my faith for now and i hope they are to busy responding.
But stop repeating Gaile it's really anoying me atm.
Emailing Support - Why are we doing it?
Emunator
JoeKnowMo
Quote:
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Originally Posted by Emunator
There can be all sort of arguments that i used dll injection and i did admit that after backtracing my steps but that was client side only, google on PaketFakor and i think it's the first hit.
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Emunator
Quote:
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Originally Posted by JoeKnowMo
You think getting a PvP emote that others earned through legit means is fine?
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That is why they call it client side only.
The ones spamming z-rank on you when you die are more anoying then me seeing it ONLY on my screen.
JoeKnowMo
Quote:
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Originally Posted by Emunator
Only for self satisfaction, you cant see it on your side when i use it.
That is why they call it client side only. The ones spamming z-rank on you when you die are more anoying then me seeing it ONLY on my screen. |
I wish you best of luck in your appeal.
cormac ap dunn
Quote:
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Originally Posted by Emunator
@cormac ap dunn
I am getting anoyed by you only quoting Gaile like everything she says is true. I know for a 100% certain that i never botted and i am still waiting for a responce. There can be all sort of arguments that i used dll injection and i did admit that after backtracing my steps but that was client side only, google on PaketFakor and i think it's the first hit. (Nice print screens in that thread too) But on the login page they claim they banned 3700 botters and i never botted but am one of those 3700. I can understand fully they want to get rid of botters, even i dislike them, but they just tell me as you can read that in my mails that they will never respond again. So at least i am an innocent victem and there are others around for sure in my opinion. At least let them have the guts to come out for that, it would show they are hounest about their intentions. So if my client side thing wasnt allowed to be, ban all players that use texmod or gw2x (gw2x can be really abused for stuff like using 1 account to sell stuff for way to much and the other account for buying it for way way to much, also known as scamming the trade channel for example) I did not hurt anyone, i didnt play pvp, i never exploited the game with dupes or traveling to Malyx, Duncan or where ever, i almost never do stuff like raptor/veatir farming. I only played the game for over 4 years like intended, i reported players for abusing, check the mini malyx in pre-searing here on guru as an example. But still i got banned, i will keep my faith for now and i hope they are to busy responding. But stop repeating Gaile it's really anoying me atm. |
You were banned because PacketFaker injects. Even if you did not bot, the program has the potential to effect things aside from what you see. No one ever claimed you hurt anyone, but you should realize that because you used a 3rd party program that is not "Safe" by Anet standards you will likely not get the account back. fortunately you can purchase a new account and try to salvage some titles before GW2.
The lesson here is, just because the author of a program says it does something, they might not tell you it has the potential for harm, the possibility to be exploited to you're detriment or the danger of getting you banned.
hopefully you'll get things sorted out.
Emunator
Quote:
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Originally Posted by cormac ap dunn
I believe you got banned for using a 3rd party program that does inject. I realize it only seems to effect you client side. Unlike Texmod which does not inject and effects things client side only. That is where you seem to be confused.
You were banned because PacketFaker injects. Even if you did not bot, the program has the potential to effect things aside from what you see. No one ever claimed you hurt anyone, but you should realize that because you used a 3rd party program that is not "Safe" by Anet standards you will likely not get the account back. fortunately you can purchase a new account and try to salvage some titles before GW2. The lesson here is, just because the author of a program says it does something, they might not tell you it has the potential for harm, the possibility to be exploited to you're detriment or the danger of getting you banned. hopefully you'll get things sorted out. |
I never cheated anyone and i actually have over 6000 hours of total playing time, how is buying a new account making up for that ?
I can understand a-net in wanting to resolve the bot issue, but atm they are banning some of the wrong people too, while they have their logs that shouldnt show injected dll's only.
I am totally hounest in here and i know the people from a-net are reading in here too.
So i welcome a-net to call me a liar in public, if they did that, it would be to show i actually deserved the ban and i would not talk about it ever again.
I respect a-net and i would love for them to show some respect towards their customeres too.
But somehow i have the feeling they wont unban anyone atm that was wrongfully bant, just because they are afraid to show they can be wrong too after such a long time of non responding to the botters.
Well for now it seems they took the stand of no 3rd party apps at all, well like i said ban texmod, gw2x and others.
We even might surrender to a-net and go to games like World of Warcraft where you can use add-ons and wont get banned for them.
But i am glad you finally made a nice response towards me and i thank you for that, like i said you might have a point there, but i have my points also.
And yes i hope to get things sorted out too.
Gill Halendt
PaketFaker injects to manipulate data (sends fake data packets to the server).
Even if the visible effect is only client side, you have to interfere with the client/server data stream for it to work, so that's likely what triggered the detector in your case.
Not a cheat indeed, but still a hack...
Even if the visible effect is only client side, you have to interfere with the client/server data stream for it to work, so that's likely what triggered the detector in your case.
Not a cheat indeed, but still a hack...
cormac ap dunn
Quote:
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Originally Posted by Emunator
Now i like the way you respond, you actually have some valid points there, but step into my shoes please.
I never cheated anyone and i actually have over 6000 hours of total playing time, how is buying a new account making up for that ? I can understand a-net in wanting to resolve the bot issue, but atm they are banning some of the wrong people too, while they have their logs that shouldnt show injected dll's only. I am totally hounest in here and i know the people from a-net are reading in here too. So i welcome a-net to call me a liar in public, if they did that, it would be to show i actually deserved the ban and i would not talk about it ever again. I respect a-net and i would love for them to show some respect towards their customeres too. But somehow i have the feeling they wont unban anyone atm that was wrongfully bant, just because they are afraid to show they can be wrong too after such a long time of non responding to the botters. Well for now it seems they took the stand of no 3rd party apps at all, well like i said ban texmod, gw2x and others. We even might surrender to a-net and go to games like World of Warcraft where you can use add-ons and wont get banned for them. But i am glad you finally made a nice response towards me and i thank you for that, like i said you might have a point there, but i have my points also. And yes i hope to get things sorted out too. |
Thats when things begin to unravel. I'm certain that if the program in question is found to be completely harmless a reversal would soon come along. At the moment, i assume they are still dealing with the fallout over the bans to begin with (guilty people trying as hard as the innocent are to get unbanned).
I understand on a personal level wanting your account back. My main account is lost to the ages. An ex and i shared that one, we split, she got it (beta account, 20+ characters all decked out, loads of titles, and several 5th year presents all on GW b-day, sigh). I had to start all over and understand you're pain. That little breach of the EULA was hard to swallow, but I did, I started over and I've come to appreciate all that went into this game a lot more. Its hard, but its worth it.
At any rate, for what its worth I hope you get some resolution if not closure from this.
Lord Sojar
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Originally Posted by GreenX
the margin of error is much greater than 1/3700, but looks like anet wont admit it so no hopes of him or any other innocent getting their accounts back!
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Kashrlyyk
Quote:
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Originally Posted by garethporlest18
Actually anet made that legal when you accepted their EULA. Basically, as soon as you agree to that, it means they can just cancel your account and take your money, because it states that they can do whatever they want in the EULA and don't even have to give you a reason. ....
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Specifically the part you mention is legally very questionable! I think there is a very high chance it is illegal.
cormac ap dunn
Quote:
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Originally Posted by Kashrlyyk
ANet doesn't have the authority to decide whether something is legal or not, only a judge is allowed to do that. So ANet can not "make" anything legal. And just because you agree to something doesn't make it legal. It is disturbing and worrying that people still believe that today.
Specifically the part you mention is legally very questionable! I think there is a very high chance it is illegal. |
Elnino
I have taken the liberty in supplying Anet the source codes of the PaketFaker and I have requested them to review the code and come to a reasonable conclusion regarding the program. At this very moment, no one (other than the coders) know whether Paketfaker is truly malicious or not. The only way for us to find out is for Anet to check the code and see if it only has client-side effects and to also see if it has the potential to be changed into a harmful program.
Hopefully, they will be kind enough to do this small favor for all the PakerFaker users. It will give them all some closure
Hopefully, they will be kind enough to do this small favor for all the PakerFaker users. It will give them all some closure
Gill Halendt
Quote:
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Originally Posted by Elnino
The only way for us to find out is for Anet to check the code and see if it only has client-side effects and to also see if it has the potential to be changed into a harmful program.
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Quote:
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Originally Posted by Gill Halendt
PaketFaker injects to manipulate data (sends fake data packets to the server).
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Elnino
Quote:
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Originally Posted by Gill Halendt
Basically, it simulates successful replies from the server to specific commands .
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As far as I know, it does not send fake packets to the server, but it does send reverse packets to the client side only.
Gill Halendt
Quote:
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Originally Posted by Elnino
The PaketFaker tricks your client into thinking that you are receiving packets from the server side.
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It's a form of emulator anyway, explicitly forbidden by the EULA:
Quote:
| 21.You will not create, use, or provide any server emulator or other site where Guild Wars may be played, and you will not post or distribute any utilities, emulators or other software tools related to Guild Wars without the express written permission of NC Interactive, NCsoft Europe, or NCsoft Corporation |
GoF
Quote:
| 21.You will not create, use, or provide any server emulator or other site where Guild Wars may be played, and you will not post or distribute any utilities, emulators or other software tools related to Guild Wars without the express written permission of NC Interactive, NCsoft Europe, or NCsoft Corporation |
You do not have written permission to use KSMod, TextMod, ....
Quote:
| 9. You may not modify any part of the Guild Wars Client or Server. Also, you may not modify any part of the official Guild Wars websites, other than the official Guild Wars Wiki in accordance with its terms and conditions. |
Emunator
WoW they actually closed my ticket whitout any new response, well i did re-open it and added the following.
Quote:
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Please dont close this whitout an actual response. It really hurts that i lost all my acomplishments over 4 years. Like i said before i never botted since i dont need it. I was just coming back to play guild wars a bit more after a long time of hardly playing. I was enjoying the new Kryta quests since you people are doing a great job atm with the new content. I did buy costumes in the online store to support you people even more towards guild wars 2. And now i get treated like this. Like i explained before i dont play PvP, so no need for interupt bots, snowball throwing bots or whatever they made. The raptor bot what i did read was one of the most used wouldnt be usefull for me either since i dont farm raptors/vaettirs, you can see that in my logs. You can even check my characters, my oldests one would be the elementalist and he has not even been to Ratasum to farm raptors. My warrior is in pre-searing. Yes i am sorry that i did use Faker and injected dll, but ksmod is allowed and it does inject too. Texmod is also allowed as a 3rd party programm so is gwx2. But it all comes down to that i never did anything to give me an unfair advantage. Check your logs for real please and you can see that. But i beg of you please restore my account and i will promise from my side i wont use those 3rd party applications anymore. |
Nerel
Quote:
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Originally Posted by Emunator
@cormac ap dunn
But on the login page they claim they banned 3700 botters and i never botted but am one of those 3700. |
Quote:
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Originally Posted by Kashrlyyk
ANet doesn't have the authority to decide whether something is legal or not, only a judge is allowed to do that. So ANet can not "make" anything legal. And just because you agree to something doesn't make it legal. It is disturbing and worrying that people still believe that today.
Specifically the part you mention is legally very questionable! I think there is a very high chance it is illegal. |
That being said, Anet/NCsoft is in a position to dictate, in absolute terms, the conditions of access to a FREE SERVICE that they provide, so if you replace 'legal' with 'with in the rules' the former poster is indeed correct.
And yes, access to the Guild Wars server is a service provided at no charge... don't believe me? Just look at your Guild Wars box... "Free online play".
The legality here isn't questionable until it is challenged in a Court of Law, instead of playing internet lawyer, perhaps you could go and hire a real one.
Quote:
| 21.You will not create, use, or provide any server emulator or other site where Guild Wars may be played, and you will not post or distribute any utilities, emulators or other software tools related to Guild Wars without the express written permission of NC Interactive, NCsoft Europe, or NCsoft Corporation |
Quote:
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Originally Posted by GoF
Sorry but the EULA is bullshit.
You do not have written permission to use KSMod, TextMod, .... |
Emunator
Quote:
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Originally Posted by Nerel
Actually it said 3700 accounts for botting AND match manipulation. In the response you've received from Anet/NCsoft have they stated what your account was banned for? While it seems likey that you've been incorrectly banned based on third party software and not botting, is it possible you were snagged under the "and match manipulation" bit?
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Gill Halendt
Quote:
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Originally Posted by GoF
Sorry but the EULA is bullshit.
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Quote:
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Originally Posted by GoF
You do not have written permission to use KSMod, TextMod, ....
You do not have the right to change the client either: I think KSMod.dll is injected into the client(not sure though). |
- Brett asked for the permission to develop KSMod. Or, anyway, has made Anet aware of this somehow, as he seems to be in close contact with the developers:
Quote:
| Hey guys, Anet is removing the Graphics.dll "trick" from the game in an upcoming update due to reasons other than KSMod. They gave me a heads up about this change so I will need to change the way KSMod loads for the mod to work again. So keep using it as normal for now, but know eventually it wont work. When I get some time I'll update KSMod to a simple .EXE that will load Guild Wars + the Mod all at once for ya, and you'll have to create a new desktop icon for it or whatever. |
Quote:
| Please note, that if in the future for any reason, if KSMod become a problem and ArenaNET wishes for it's discontinuation, you will find out in this thread first from me personally, and you will not be banned. They will simply update the game to break KSMod and I will not update it or release anything new, and that will be that. |
GoF
Quote:
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Originally Posted by Gill Halendt
Oh no, it isn't.
- TexMod doesn't alter the client in any way. TexMod isn't a utility specifically developed for Guild Wars, it's a texture ripper that works with any 3D engine and its purely client side, as it interacts with the local data buffer and memory of your PC/GPU. - Brett asked for the permission to develop KSMod. Or, anyway, has made Anet aware of this somehow, as he seems to be in close contact with the developers: |
- KSMod: Brett Kuntz is not an NC Soft employee, right? His word is written permission for you to use this mod? Is Guild Wars Guru even an official channel of NC Soft to communicate things?
Faer
Let's get back on topic here.
Benderama
ME: Anet doesn't have 1000 staff members let alone 3,700. How would they possibly cope with all these complaints other than an automated reply system? yes some people are unjustly banned and have no response but it is kinda impossible to even have a glance and write a specific reply to all tickets within a realistic time span.
Dunno if this is even allowed but innocent people who really care, would surely wait until the whole ordeal dies down then re-submit right? i've heard good things about support in the past dunno why it's being bashed so much now. (this isn't EA, we're talking about!)
Dunno if this is even allowed but innocent people who really care, would surely wait until the whole ordeal dies down then re-submit right? i've heard good things about support in the past dunno why it's being bashed so much now. (this isn't EA, we're talking about!)
Zarion Silverarrow
Quote:
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Originally Posted by Benderama
ME: Anet doesn't have 1000 staff members let alone 3,700. How would they possibly cope with all these complaints other than an automated reply system? yes some people are unjustly banned and have no response but it is kinda impossible to even have a glance and write a specific reply to all tickets within a realistic time span.
Dunno if this is even allowed but innocent people who really care, would surely wait until the whole ordeal dies down then re-submit right? i've heard good things about support in the past dunno why it's being bashed so much now. (this isn't EA, we're talking about!) |
The actual problem is not automated responses (thats anoying,but eh,it isn't the problem IMO)
The problem is that said automated responses just say
"Read EULA,now the matter is closed,no further replies will be given. Thank you"
Regardless of whether they are busy or not,whether you are guilty or not,whether WHATEVER. "off" is not a proper support message. And with my new,unbanned account, I used a trial key and emailed them about being banned for botting...same response. So no,they are not even looking into it.
And I realize they may be doing it to scare the botters off...but sill
Lord Sojar
Quote:
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Originally Posted by Zarion Silverarrow
I promised I wouldn't keep repeating myself but just this once....
The actual problem is not automated responses (thats anoying,but eh,it isn't the problem IMO) The problem is that said automated responses just say "Read EULA,now the matter is closed,no further replies will be given. Thank you" Regardless of whether they are busy or not,whether you are guilty or not,whether WHATEVER. " off" is not a proper support message. And with my new,unbanned account, I used a trial key and emailed them about being banned for botting...same response. So no,they are not even looking into it. And I realize they may be doing it to scare the botters off...but sill |
They specifically said not everyone is getting the same response, if the logs show they might have been banned for KSMod (unlikely). So... quit making everyone believe all those contacting support are getting the supposed canned " YOU" response.
Zarion Silverarrow
Quote:
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Originally Posted by Lord Sojar
I promised I wouldn't keep repeating myself but....
They specifically said not everyone is getting the same response, if the logs show they might have been banned for KSMod (unlikely). So... quit making everyone believe all those contacting support are getting the supposed canned " YOU" response. |
Quote:
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Originally Posted by Zarion Silverarrow
]And with my new,unbanned account, I used a trial key and emailed them about being banned for botting...same response. So no,they are not even looking into it.
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Maybe not everyone is getting it,but in certain situations atleast,they are not checking.
Eragon Zarroc
Quote:
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Originally Posted by Lord Sojar
We promised we wouldn't keep repeating ourselves but....
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not much you can do if they are ignoring you eh? have you tried calling support? you could always fly out there and try to have a talk with em ;-)
Ka Tet
Quote:
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Originally Posted by Lord Sojar
I promised I wouldn't keep repeating myself but....
They specifically said not everyone is getting the same response, if the logs show they might have been banned for KSMod (unlikely). So... quit making everyone believe all those contacting support are getting the supposed canned " YOU" response. |
ashes
2-3 days ago i asked Anet for the written permission to buy/create a new acc - got this response today:
Hello,
We appreciate your desire to return to the community, and at this time we would like to grant you access back into the service. This email is the authorized written permission needed for a former member to return to the service, as required per the original User Agreement.
The new account is subject to your compliance with the User Agreement, as amended from time to time, and terms of use associated with the product. If you violate the User Agreement or terms of use, the new account will be terminated. By permitting you to set up a new account, we are not waiving any right, power, or remedy we have regarding your prior account or the new account.
Again, we are pleased that you want to return to the game, and hope that you will enjoy the gaming experience that we have to offer. If there are any additional problems or concerns about this process, or if you have any questions about it, please let us know and we will assist as soon as possible.
Regards,
GM Lemoncobra
The Guild Wars Support Team
Hello,
We appreciate your desire to return to the community, and at this time we would like to grant you access back into the service. This email is the authorized written permission needed for a former member to return to the service, as required per the original User Agreement.
The new account is subject to your compliance with the User Agreement, as amended from time to time, and terms of use associated with the product. If you violate the User Agreement or terms of use, the new account will be terminated. By permitting you to set up a new account, we are not waiving any right, power, or remedy we have regarding your prior account or the new account.
Again, we are pleased that you want to return to the game, and hope that you will enjoy the gaming experience that we have to offer. If there are any additional problems or concerns about this process, or if you have any questions about it, please let us know and we will assist as soon as possible.
Regards,
GM Lemoncobra
The Guild Wars Support Team
Ka Tet
Quote:
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Originally Posted by ashes
2-3 days ago i asked Anet for the written permission to buy/create a new acc - got this response today:
Hello, We appreciate your desire to return to the community, and at this time we would like to grant you access back into the service. This email is the authorized written permission needed for a former member to return to the service, as required per the original User Agreement. The new account is subject to your compliance with the User Agreement, as amended from time to time, and terms of use associated with the product. If you violate the User Agreement or terms of use, the new account will be terminated. By permitting you to set up a new account, we are not waiving any right, power, or remedy we have regarding your prior account or the new account. Again, we are pleased that you want to return to the game, and hope that you will enjoy the gaming experience that we have to offer. If there are any additional problems or concerns about this process, or if you have any questions about it, please let us know and we will assist as soon as possible. Regards, GM Lemoncobra The Guild Wars Support Team |
GoF
Quote:
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Originally Posted by Zarion Silverarrow
Regardless of whether they are busy or not,whether you are guilty or not,whether WHATEVER. " off" is not a proper support message. And with my new,unbanned account, I used a trial key and emailed them about being banned for botting...same response. So no,they are not even looking into it.
|
(I insist, upload it...)
cormac ap dunn
Quote:
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Originally Posted by tha walkin dude
Sounds more like a RL fine, then an in game ban.
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Ka Tet
Quote:
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Originally Posted by cormac ap dunn
Nah, a fine implies they have no choice, when in fact they do not have to buy a new account. I like to think of it as a Tax on bad behavior
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PuppyEater
Quote:
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Originally Posted by tha walkin dude
Sketchy business practices are sketchy.
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Brett Kuntz
Quote:
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Originally Posted by GoF
You do not have written permission to use KSMod, TextMod, ....
You do not have the right to change the client either: I think KSMod.dll is injected into the client(not sure though). |
Quote:
|
Originally Posted by GoF
- TextMod: It's still a utility you're using for Guild Wars, and you do not have written permission to use it.
- KSMod: Brett Kuntz is not an NC Soft employee, right? His word is written permission for you to use this mod? Is Guild Wars Guru even an official channel of NC Soft to communicate things? |
gwkbar
Quote:
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Originally Posted by Brett Kuntz
I don't need written permission to make KSMod, and no one needs written permission to use it.
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==========================
idk why you're emailing support. i know why i am emailing support.
Ka Tet
Quote:
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Originally Posted by Brett Kuntz
I don't need written permission to make KSMod, and no one needs written permission to use it.
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GoF
Quote:
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Originally Posted by Brett Kuntz
I don't need written permission to make KSMod, and no one needs written permission to use it.
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It injects your DLL, right? (RoC 9)
Brett Kuntz
Quote:
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Originally Posted by GoF
You have permission to distribute it then? (RoC 21)
It injects your DLL, right? (RoC 9) |
I don't need permission to distribute it.
Rule 21 is based around Server Emulation; KSMod is not server emulation, nor does it take any actions used to interrupt sales for ArenaNET.
Rule 9 is based around Game Modification; KSMod does not modify Guild Wars in any way, not the client, server, website, or wiki.
Any more questions I can help you out with?
Also, please note the following posted right at the top:
Quote:
| Please be aware that failure to comply with these rules of conduct may result in the termination of your Guild Wars game account according to the Guild Wars User Agreement. |
JoeKnowMo
Quote:
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Originally Posted by Brett Kuntz
Any more questions I can help you out with?
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Also, although you may not remember, thanks for being tolerant of a PvE'er (i.e., me) talking about PvP while engaging in bad theorycraft. JR was a prince about it too.