Ban during finals of monthly automated tournament

Essence Snow

Essence Snow

Unbridled Enthusiasm!

Join Date: Nov 2009

EST

DPR

I think jumping to conclusions does not help anything. There is no def way of knowing why anet decided to remove the match from observer mode w/o them stating why. If the ban was automated, then it wasn't done at a specific time on purpose. There is too much speculation here as is.

Ka Tet

Ka Tet

Krytan Explorer

Join Date: Nov 2006

Pita Bread And Scud Missiles Ai[iiii]

It seems that different players get different treatment when it comes to bans and suspensions. Some people can run a conga line and keep their trim. Some people don't get theirs b/c of swearing. If punishments are not consistent, they are unfair.

zelgadissan

zelgadissan

Forge Runner

Join Date: Feb 2008

The Warrior Priests [WP]

Me/Rt

Wait, you're telling me ArenaNet has inconsistencies between their actions? Since when?


...seriously though, I don't have a problem with the ban, I don't have a problem with the timing. Rules being enforced are better late than never. I just want to know why it was removed from observer, especially if this "offensive language" infraction wasn't in the game in question.

afya

Wilds Pathfinder

Join Date: Mar 2006

Mo/Me

Quote:
Originally Posted by Errant Venture View Post
There's a big difference between a perma-ban for botting and a 3-day for offensive language. Offensive language occurs in EVERY SINGLE gvg match that's played, it's reported in every match, and it results in a ban incredibly infrequently. No one disputes that Gossip girl broke a rule, but it's a rule that's incredibly rarely enforced. Why was it enforced in a way that ruined the mAT and why did ANet try to cover it up by removing the match from obs mode immediately?
You are talking like offensive language only appear in gvg. in fact, it is everywhere in PVE and PVP. i can't even count how many report or bad language i see each day. If they really don't care about the language(personally I don't) and never enforce the rule, they should just remove the "verbal abuse" option in /report. It's not Anet who ruined the mAT, it's that player.
But once again, I don't think Anet should remove the match from observe mode either.

bursta91

Krytan Explorer

Join Date: Nov 2008

Canada

Gangsters In The [HooD]

Rt/

Quote:
Originally Posted by Sirius Bsns View Post
I wonder if whoever banned him [or them] had any bias towards [members of] their guild?
I wouldnt doubt the support person who banned the account even knew there was a mAT or even knew that there is something like that in the game.

Missing HB

Desert Nomad

Join Date: Mar 2010

Anna

A/

Quote:
Originally Posted by lemming View Post
I don't totally disagree with the banning. I disagree with the fact that his ban, which was for something far more minor than the examples you provided, decided the outcome of the tournament.

Speaking of botting, don't you find it curious that JQ is still full of them?
The banning system seems to be completly automatic , you get banned just if specific word appears in what you said ( i got friend who got banned twice for saying somethings familiar, that you would use in real life , but that are clearly not verbal abuses...), and thus on that banning which " ruined the month " of that guild , it would be interesting to know what did that guy got banned for , and aswell why isnt the fight getting on B ..

And about botters , yes , JQ and some luxon areas ( just go to asian districts sometimes ) are still full of botters , thus still nothing is still done , but i guess , to use the answer i was given , " who cares of JQ anyway .... "

Krill

Krill

Desert Nomad

Join Date: May 2005

America

I can sympathize with the argument that what Anet did was unprofessional because they certainly have done almost everything imaginable to degrade competition in PvP in the past. Timing of skill updates, content of skill updates, format mechanics, timing of event weekends during mAT, awful servers, employment of Gaile Gray and Isaiah Cartwright, you name it.

However, after learning a little more I believe what they did was right and consistent with similar policies in competitive gaming. In the CEVO and now defunct CAL league, at least for CS and DoD, if you said anything in all chat that wasn't match related it could result in the forfeiture of the match and a suspension. Using voice commands or gestures (i.e. teabagging) to taunt opponents could result in a similar punishment. That may seem draconian but those rules were needed to keep matches from turning into idiotic keyboard wars.

I don't know what exactly what was said in this case but it's not difficult to imagine given how childish much of the remaining GvG player base is. It can be assumed that it went something like "you f***ing n***ers suck dick", x15, and when the Anet employee read the report he / she hit the ban button pretty quick.

Femmefatal

Academy Page

Join Date: May 2010

I love it more more more Anet ban them all no matter what they are doing. hell the admins here give out infraction slips like they were candy so why get upset when Anet does it RARELY at least they are fair about it.

Silverblad3

Silverblad3

Lion's Arch Merchant

Join Date: Apr 2007

UK

I use to love CB :(

Mo/

Foul language is seldom banned by anet, there is so much of it in PvP. People report it but its hit and miss whether you get a ban or not. I really think that it is shocking that Izzy puts it on facebook making it a laughing matter and ANET remove the game from obs.

Anet have never been consistent, its a fact we just have to accept unfortunately. Sorry to the team that had the banned player must have sucked hard.....

Silver

fr.aodhan

Frost Gate Guardian

Join Date: Aug 2010

D/Mo

Do we even know that the banning lead directly to the loss? Taking it off observation could allow the match to be paused, discussed, and settled normally, perhaps by reinstating the player or allowing a substitution. Is it implausible that the players were taken aside?

fowlero

Jungle Guide

Join Date: Jan 2007

England, UK

We Are The One And Only [rR]

Quote:
Originally Posted by fr.aodhan View Post
Do we even know that the banning lead directly to the loss? Taking it off observation could allow the match to be paused, discussed, and settled normally, perhaps by reinstating the player or allowing a substitution. Is it implausible that the players were taken aside?
Observer mode games are not live. The game proceeded 7v8, as much as the victorious team may have won regardless it is a tainted victory as the other team was obviously diminished.

fr.aodhan

Frost Gate Guardian

Join Date: Aug 2010

D/Mo

Quote:
Originally Posted by fowlero View Post
Observer mode games are not live. The game proceeded 7v8, as much as the victorious team may have won regardless it is a tainted victory as the other team was obviously diminished.
Ah, so my understanding now is that at one time, observers were able to watch the match to its end, when the 8 person team beat the 7 person team. Now, however, we're no longer able to see it?

Errant Venture

Frost Gate Guardian

Join Date: Sep 2008

Vent Rage [vR]

Mo/W

Quote:
Originally Posted by fr.aodhan View Post
Ah, so my understanding now is that at one time, observers were able to watch the match to its end, when the 8 person team beat the 7 person team. Now, however, we're no longer able to see it?
Matches show up on observer mode 16 minutes after they begin (this is so that players cannot watch the game in real time and give advice to the playing teams over a voip system). Within 10 minutes of the conclusion of the match it was removed from observer mode. Because Gossip Girl was the snare ele for [esp] it gave their opponents an enormous advantage when he was removed from the game because it seriously degraded [esp]'s ability to counter splits, play defensively, and hold the flag stand.

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Quote:
Originally Posted by Errant Venture View Post
Matches show up on observer mode 16 minutes after they begin (this is so that players cannot watch the game in real time and give advice to the playing teams over a voip system). Within 10 minutes of the conclusion of the match it was removed from observer mode. Because Gossip Girl was the snare ele for [esp] it gave their opponents an enormous advantage when he was removed from the game because it seriously degraded [esp]'s ability to counter splits, play defensively, and hold the flag stand.
/lovestehJakers

Can't we all just agree that Anet hates GvG, is terrible at balancing, and has moved on from GW1? (jk)

But seriously, this is getting ridiculous. Obviously Izzy thinks it's a joke, and there's been no official statement on it, so they don't care. Then again, when was the last time anyone heard anything from Regina.

Actually, is Regina dead? I haven't seen her name anywhere in what feels like months.

Errant Venture

Frost Gate Guardian

Join Date: Sep 2008

Vent Rage [vR]

Mo/W

Quote:
Originally Posted by Rezz Anna Nicole View Post
Oh well anyway... who cares about gvg...
This is why this thread is pointless. PvE fanboys don't realize that GWs was designed as a PvP game and the only important event left in GW1 is the mAT.

Edit: Final is back on obs mode. Someone at arenanet did something non-retarded, wat?

Essence Snow

Essence Snow

Unbridled Enthusiasm!

Join Date: Nov 2009

EST

DPR

Through GWs life it has become clear that the majority of the player base cares more about PvE.....when GW was released they did not know this....they do now. They probably know now that it is in their best interests to deisgn GW2 towards PvE more so than PvP due to learning this. It would be counterproductive not to. I think they learned they made a mistake designing it PvP oriented from the get go.

sven McNubcake

Pre-Searing Cadet

Join Date: Dec 2008

All i can say that there are many bad things and many good things about the ban during a final match.
first off, (anet) just did their job, and as i heared ncsoft is responsible for the account management. Since they have more games than gw, as example aion. and that what makes it kinda impossible to watch what the players are doing in that time. There are about 100 other reports the staff has to look on.
that makes it bad. U cant be a good publisher when u dont know whats going on in the game. I remember Martin Kernstein supported the esl thing for a while since it required an admin account and anet doesnt give them to third persons. stuff like that is gone nowadays. There are no real GMs who are watching whats going on in the pvp scene neither in pve, i guess. they just do their balancing thing and nothing else.
So basicly, you cant blame anet for banning for player during the match since they possibly didnt even know. U can only blame them for not trying to have a better view on whats happening in guild wars.
At one point, the ban was deserved. One week before mat i stop using words that may get me banned so i can be sure i can play it with my own account and not letting my team down when it comes to important matches.
If u keep trashtalking in local chat to ur enemys who are probably mad because they lost in mat, u should be changing ur account as fast as possible.
and that leads why this ban thing is just dumb. The report system is getting abused that way. EVERY player said some bad words in gw already. And if people want u to get hunted down and just try hard enough, they can make it happen for just a LITTLE word u said. As example, i got banned for saying the n word from a songtext. It got me banned 2 weeks. I had to play mat on some random account because basicly people are hating each other so much nowadays, they ll just get u down as good as possible. There is much more corruption as you think from the gvg community. I remember they tried to take down our infuse half year ago with tracking down his ip over the vent which made him dc every 30 seconds. And then the finals srs vs AA. We had been kicked from THREE different vents in 10 minutes just because people didnt want us to win that useless thing in any way.
And thats what Anet/ncsoft doesnt know. And THATS the main problem in my opinion. Some people are reporting people for real stuff and people like Wut are getting banned in finals for being nervous and saying some idiotic things.
The final was defenitly the best match until the ban. Both sides had problems, success and every minute i changed from being happy to worried to happy again. And it just ended too early because there was that dumb guy who thinks hes the shit who prob lost to Est and said: "NOT WITH ME Est I LL ABUSE THIS SYSTEM AS GOOD AS I CAN".
he was probably happier than us after that win, but he basicly just lost all respect from every gvger when we know who did it


guildwars
hey errant!
hey rezz
hey massacre

i just realised there are only bad things about it.

Ranger Jaap

Lion's Arch Merchant

Join Date: Oct 2007

Yup final is back in Observe mode much better but still a stupid win for IIII.

Oh yeah, the guys from PNR seriously are some Q Q'ers they lost and they reported and called support for some flaming just because they lost.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Hey, everyone. We've talked about the issue with our engineer at the office to understand what happened in terms of the mAT match disappearing from Observer Mode. To be clear: the disappearance of the match from Obs Mode was not a result of staff action. There was a technical issue in the playback of the match, and this resulted in the system automatically removing it. The recording of the match should be back on the play back list, however it appears to be unstable, so the match may not be on Obs Mode for too long. We're sorry for the confusion and inconvenience this caused.

Errant Venture

Frost Gate Guardian

Join Date: Sep 2008

Vent Rage [vR]

Mo/W

Quote:
Originally Posted by Regina Buenaobra View Post
Hey, everyone. We've talked about the issue with our engineer at the office to understand what happened in terms of the mAT match disappearing from Observer Mode. To be clear: the disappearance of the match from Obs Mode was not a result of staff action. There was a technical issue in the playback of the match, and this resulted in the system automatically removing it. The recording of the match should be back on the play back list, however it appears to be unstable, so the match may not be on Obs Mode for too long. We're sorry for the confusion and inconvenience this caused.
Obs mode has been working just fine (with the exception of warrior's isle) for 5 years, why did this match have problems and ONLY this match?

Morphy

Morphy

Wilds Pathfinder

Join Date: Nov 2009

The Netherlands

Not going to keep up with that anymore

R/

Not buying it.

Translation: we put it back because keeping it down made us look bad, if we get too much bad reactions from keeping it there we will remove it again.

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

So...foul-mouthed idiot was used to make an example during a moment when a 3-day vacation actually mattered? Sounds good to me.

Honestly just wish they didn't take it down (or it had "technical issues"...sorry, that's just too fishy, considering how Obs isn't exactly a buggy new system).

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Quote:
Originally Posted by Regina Buenaobra View Post
Hey, everyone. We've talked about the issue with our engineer at the office to understand what happened in terms of the mAT match disappearing from Observer Mode. To be clear: the disappearance of the match from Obs Mode was not a result of staff action. There was a technical issue in the playback of the match, and this resulted in the system automatically removing it. The recording of the match should be back on the play back list, however it appears to be unstable, so the match may not be on Obs Mode for too long. We're sorry for the confusion and inconvenience this caused.
Wait, was that the issue?

I thought that the issue was a silly banning that occurred conveniently during a mAT and also the mAT being removed. But now that Regina has commented I feel that we may have missed the point.

Also, that's an incredibly specific error to only take out 1 match.......Zzz

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Quote:
Originally Posted by Errant Venture View Post
Obs mode has been working just fine (with the exception of warrior's isle) for 5 years, why did this match have problems and ONLY this match?
Our engineer believes that the appearance of Dhuum during the match is what may have caused the issue.

Secondly, regarding the support action, the player was blocked for bad language. Support tries to take action on reports as soon as possible, and this is one of the cases where an infraction of the rules occurred, a report was submitted by a player right after that infraction occurred, and the block happened immediately. While Support would like verbal infractions to be actioned immediately, to maintain a friendly and welcoming atmosphere for all players, blocks can sometimes take a while to happen, due to circumstances (for example, if a report requires escalation, or further research, if the chat is borderline, etc.). In this case, the language was clearly in violation of the rules of conduct, so action was taken quickly.

Karate Jesus

Karate Jesus

Forge Runner

Join Date: Apr 2008

Texas

Reign of Judgment [RoJ]

Me/

Quote:
Originally Posted by Regina Buenaobra View Post
Our engineer believes that the appearance of Dhuum during the match is what may have caused the issue.
People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.


I want to believe you......I really do.



EDIT: Also, there are many instances like the one posted of Adrin on GWW where an obvious violation was filed, screenshotted, and followed up on but nothing has happened. Adrin was even threatened for filing that report.

So, we have to ask.....why so very fast? And if they were actually reading the logs, wouldn't they have known it was during a mAT?

Elnino

Elnino

Wilds Pathfinder

Join Date: May 2008

In a house

Proof Of A Nets Laziness[HB]

A/W

After watching the finals, I can say that it would have been an amazing finish to the MaT. Both guilds played extremely well and it's unfortunate that this event had to occur.

Also, Regina, I find it hard to believe anything you have said for the reasons that others have stated.

sven McNubcake

Pre-Searing Cadet

Join Date: Dec 2008

Quote:
Originally Posted by Karate Jesus View Post
People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.


I want to believe you......I really do.



EDIT: Also, there are many instances like the one posted of Adrin on GWW where an obvious violation was filed, screenshotted, and followed up on but nothing has happened. Adrin was even threatened for filing that report.

So, we have to ask.....why so very fast? And if they were actually reading the logs, wouldn't they have known it was during a mAT?
i have to say we all dced when the dhuumspike happened during observing the first time. and after that it was gone

lemming

lemming

The Hotshot

Join Date: May 2006

Honolulu

International District [id???]

There've been at least two examples of high profile players getting Dhuumed on observer mode - Broken on Meditation and Sistik on Jade. Neither match had any bugs.
Quote:
Originally Posted by Regina Buenaobra View Post
Secondly, regarding the support action, the player was blocked for bad language. Support tries to take action on reports as soon as possible, and this is one of the cases where an infraction of the rules occurred, a report was submitted by a player right after that infraction occurred, and the block happened immediately. While Support would like verbal infractions to be actioned immediately, to maintain a friendly and welcoming atmosphere for all players, blocks can sometimes take a while to happen, due to circumstances (for example, if a report requires escalation, or further research, if the chat is borderline, etc.). In this case, the language was clearly in violation of the rules of conduct, so action was taken quickly.
http://wiki.guildwars.com/wiki/User:Adrin/Bias_Number_1

Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:

Quote:
We certainly understand that there may be some disparaging remarks said during PvP. These are not typically considered strong enough to warrant an account suspension. There is a certain level of discourse during PvP battles due to the high level of emotional content and competition. If you feel that someone has violated the User Agreement or Rules of Conduct, we encourage you to report them for Verbal Abuse, and then add them to your Ignore List. We will investigate the incident and take action where necessary. Please let us know if you have additional questions.

Regards,
GM ApplePython
The Guild Wars Support Team

Zodiac Meteor

Zodiac Meteor

Imma Firin Mah Rojway!

Join Date: Aug 2008

At the Mac Store laughing at people that walk out with anything.

E/Mo

Quote:
Originally Posted by lemming View Post
There've been at least two examples of high profile players getting Dhuumed on observer mode - Broken on Meditation and Sistik on Jade. Neither match had any bugs.

Perhaps it had something to do with the map, but considering there's never been a history of Isle of the Dead being bugged on observer, it seems questionable.

http://wiki.guildwars.com/wiki/User:Adrin/Bias_Number_1

Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:
Yeeeeah, those 'verbal abuse' is quite tame compared to pages of threats, insults and poor language that makes grammar Nazi's head kursplode a lot, that comes from some players.

I'm guessing, Leetest player was called noob by a leetest player, leetest player calls other leetest player noob and after 10 minutes of typing insults and threats. The leetest got reported gets a spot on the suspension list.

PvP, where you can kill people you hate and be killed by people you hate more.

fowlero

Jungle Guide

Join Date: Jan 2007

England, UK

We Are The One And Only [rR]

Quote:
Originally Posted by Zodiac Meteor View Post
Yeeeeah, those 'verbal abuse' is quite tame compared to pages of threats, insults and poor language that makes grammar Nazi's head kursplode a lot, that comes from some players.

I'm guessing, Leetest player was called noob by a leetest player, leetest player calls other leetest player noob and after 10 minutes of typing insults and threats. The leetest got reported gets a spot on the suspension list.

PvP, where you can kill people you hate and be killed by people you hate more.
I know its hard to believe, but the level of flames in high end GvG are probably the lowest in any PvP arena.

You just don't get much trash talk, and when you do its like a few seconds worth.

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

Quote:
Originally Posted by Karate Jesus View Post
People have been Dhuum'd in other matches.....actually many other matches, and it's never caused an error.


I want to believe you......I really do.
This is, at least, plausible. While it has happened before without incident, it hasn't happened much (compared to the time that obs mode has been active, certainly). It's possible that something happened this particular time to corrupt the obs recording.

As for the "why now, why not everyone else who got reported"...'cause they got around to it faster this time. I haven't seen these screenshots of what he was saying, but it must have been pretty egregious to get this kind of response.

Faer

Faer

La-Li-Lu-Le-Lo

Join Date: Feb 2006

Quote:
Originally Posted by lemming View Post
Or, for another example, I submitted this screenshot (cropped from the original) to support a few months ago. This was the reply I received:
A clear indicator that in-game moderation is based on individual GM opinion, as opposed to a policy based system as used on the Wiki.

bursta91

Krytan Explorer

Join Date: Nov 2008

Canada

Gangsters In The [HooD]

Rt/



an anet bias perhaps??

Errant Venture

Frost Gate Guardian

Join Date: Sep 2008

Vent Rage [vR]

Mo/W

Quote:
Originally Posted by bursta91 View Post


an anet bias perhaps??
No, joey joins each guild in order to give them their trims. Trims have to be handed out manually.

bursta91

Krytan Explorer

Join Date: Nov 2008

Canada

Gangsters In The [HooD]

Rt/

Quote:
Originally Posted by Errant Venture View Post
No, joey joins each guild in order to give them their trims. Trims have to be handed out manually.
actually, im pretty sure its done through a spreadsheet, no actual joining of guilds to hand out...

fowlero

Jungle Guide

Join Date: Jan 2007

England, UK

We Are The One And Only [rR]

Quote:
Originally Posted by bursta91 View Post
actually, im pretty sure its done through a spreadsheet, no actual joining of guilds to hand out...
I'm afraid you're wrong.

Joey "joins" each guild, it doesn't show up on roster. Adds the trim, and congratulates the guild in alliance chat, then moves onto the next guild.

bursta91

Krytan Explorer

Join Date: Nov 2008

Canada

Gangsters In The [HooD]

Rt/

Quote:
Originally Posted by fowlero View Post
I'm afraid you're wrong.

Joey "joins" each guild, it doesn't show up on roster. Adds the trim, and congratulates the guild in alliance chat, then moves onto the next guild.
why did that never happen when i got trim i want some recognition for being such a good pooptrim monk...

i guess for only gold trim guilds then?

fowlero

Jungle Guide

Join Date: Jan 2007

England, UK

We Are The One And Only [rR]

idk, happened everytime for me.

Linsey did it before she changed position, and managed to congratulate the wrong guild for us once lol.

Errant Venture

Frost Gate Guardian

Join Date: Sep 2008

Vent Rage [vR]

Mo/W

Quote:
Originally Posted by bursta91 View Post
why did that never happen when i got trim i want some recognition for being such a good pooptrim monk...

i guess for only gold trim guilds then?
no he does it for all the guilds that earn trim, he just never shows up in the memberlist or history.

Aba

Aba

Wilds Pathfinder

Join Date: Dec 2006

Vancouver,Canada

Hmmmm funny looking at this thread...
Usually PvPr's say that Pve'rs complain about dumb things.....tables turned
The idea Anet should look into the if your in some special PvP tourny, and not ban you cause your in one....cause of team mates!?!?! gimme a break.
Karma is a wonderful thing