Hi ppl! Glad the thing worked for most of you as i see, incuding me!
Now for those of you still having the problem, its not your fault! Its clearly ANet's problem. So the only thing to do is wait! It sound weird but there's nothing you can do by your self. Oh, and one last thing - i remember ANet saying something connected to the IP address range - it so hapened that my isp changed my IP (for their particular reason i guess) and since then i can login with no err058.
Best of luck to you all out there who still have the problem, and be assured that youll be back playing in no time! Anet will fix it no doubt!
Cheers.
Adrian
Code=058 for more than 24 hours
hAdrian
mufdurf
I’m sorry to hear that everyone is having an issue logging in. I was having the same issue and getting the same error. I went thru the steps on how to setup my Netgear router, and ta-da it is now working. So I just wanted to say im not sure that it is Anet's problem.........
dubruoy
Hi all. Even though I have been able to get on to GW for quite awhile now, I have continued to read this forum. My problem was with my virus scanner (NOD32) and I think that a lot of other's problems have been similar. Here is a forum that has some pretty savvy people that may be able to help some people who may have a configuration problem with their AV, firewall or router: http://www.wilderssecurity.com
I know there are issues with ArenaNet but I think that there was something in the factions download that triggered a lot of peoples' security software on their computers. For me, I uninstalled NOD32 and then reinstalled and it worked great. I tried turning it (NOD32) off and also terminating the process in Task Manager, but GW wouldn't work. It required uninstalling, then reinstalling NOD. I think that NOD then was able to recognize the new build of GW and allow it to function.
This site also has a lot of information on setting exceptions and how to configure different security software. If you haven't already seriously looked into this, you should as waiting for GW to fix your specific problem may be futile if you are not one of the people who has the internet provider issue or university network issue etc.
Anyhow, just a thought. I hope that the next time I go to this forum, it is dead and everyone is thrashing the baddies on GW or Factions instead of not being able to get on.
I know there are issues with ArenaNet but I think that there was something in the factions download that triggered a lot of peoples' security software on their computers. For me, I uninstalled NOD32 and then reinstalled and it worked great. I tried turning it (NOD32) off and also terminating the process in Task Manager, but GW wouldn't work. It required uninstalling, then reinstalling NOD. I think that NOD then was able to recognize the new build of GW and allow it to function.
This site also has a lot of information on setting exceptions and how to configure different security software. If you haven't already seriously looked into this, you should as waiting for GW to fix your specific problem may be futile if you are not one of the people who has the internet provider issue or university network issue etc.
Anyhow, just a thought. I hope that the next time I go to this forum, it is dead and everyone is thrashing the baddies on GW or Factions instead of not being able to get on.
Liquidus
Just wondering, is anyone else still having this problem? I have dial-up and I started getting it yesterday. It stays a long time on the connecting, and then I get a code 58. Theres no news section on the right, but I do see the lightning bolt and it's streaming data. I have tried reinstalling my firewall Zonealarm.
edit: I just got it to work. I added gw.exe as an exception to NOD32. So i'm guessing my antivirus had something to do with it.
edit: I just got it to work. I added gw.exe as an exception to NOD32. So i'm guessing my antivirus had something to do with it.
popova
Yes Liquidus you are right, I was playing GW with no problems till I installed NOD32 and then error "code 58" so I just deleted it and it worked right a head. Smart that you put exception for gw.exe but now I'm to lazy to install nod32 again. cheers
Claus
Quote:
| Now for those of you still having the problem, its not your fault! Its clearly ANet's problem. |
Or are they problems in the routers and firewalls like liquidus and popova's?
hAdrian
Well, im not cancelling what i said in the first place, although im admitting there is a mistery here...The game didnt work for me for 3 weeks after the factions preview update and i have no router and uninstalled all my antivirus/firewall...
So, giving the circumstances, the game should have worked, but it didnt! Now is working fine but not from my doing...unless a higher power made the game work, im still pretty much putting the blame on Anet. And besides that, so many ppl actually followed the steps provided by Anet and nothing happened...Well, there are many factors to take into consideration but the number of ppl who had, or r still having the problem, says otherwise...
So, giving the circumstances, the game should have worked, but it didnt! Now is working fine but not from my doing...unless a higher power made the game work, im still pretty much putting the blame on Anet. And besides that, so many ppl actually followed the steps provided by Anet and nothing happened...Well, there are many factors to take into consideration but the number of ppl who had, or r still having the problem, says otherwise...
zeno nyme
yeah im having exact same problem.
yesterday logged out and rebooted comp. after it it wont work but everything else works. meaning i can play other games but i cant play gw >_<
its been ~13h that way for me now and i tryed readding it to exeption list to firewall,no help. disabled it while entering...no help.
yesterday logged out and rebooted comp. after it it wont work but everything else works. meaning i can play other games but i cant play gw >_<
its been ~13h that way for me now and i tryed readding it to exeption list to firewall,no help. disabled it while entering...no help.
zeno nyme
now that i readed half of these posts i could only come out with reason that either THEIR isp is horse sh*t or that they needs new web cabel.
i mean there must be thousands of users who uses the same server and try to move all trough 1 web cable without losing even a single package..just goodluck with it
or just that they has max ppl limit on server wich keeps telling this to ppl and from what they dont know anything at all them self xD
i mean there must be thousands of users who uses the same server and try to move all trough 1 web cable without losing even a single package..just goodluck with it
or just that they has max ppl limit on server wich keeps telling this to ppl and from what they dont know anything at all them self xD
EBounding
I'm glad I found this thread. I uninstalled NOD32 and was able to connect no problem. But when I reinstalled it I still couldn't connect. I even tried excluding gw.exe (and the entire folder), but it still won't connect. I really like NOD32 but I also like Guild Wars. This is pretty ridiculous, but is there anything else I can do in NOD32 to get the game to work (besides uninstalling it every time I want to play)?
khelben
Quote:
|
Originally Posted by EBounding
I'm glad I found this thread. I uninstalled NOD32 and was able to connect no problem. But when I reinstalled it I still couldn't connect. I even tried excluding gw.exe (and the entire folder), but it still won't connect. I really like NOD32 but I also like Guild Wars. This is pretty ridiculous, but is there anything else I can do in NOD32 to get the game to work (besides uninstalling it every time I want to play)?
|
I'm guessing that you excluded your whole Guild Wars folder under AMON setup but not IMON
Sterea The Smacker
I joined the error 058 club 
I never had this problem before... i played guildwars without serious problems for over 10 months now, i played guildwars ealier today - I DID NOT changed anything on my pc, i didnt even shutted my pc down, i went away for a few houres, came back and i keep getting error 058 !
I changed my ip adres,even changed my mac adres (yes its possible) and tried uninstalling some stuff and nothing works...
Actually i didnt changed a thing, i just went away for a few houres with my pc on and i got the error 58's now...
So don't tell me its not ANET that RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing up somehow.
I can do EVERYTHING else on the internet except playing Guildwars.
I see on this tread that some people have this error for weeks ????
its been only a few houres for me and its pissing me off allready, i payed for this game and the second chapter, i expect it to be working. thnx
I never had this problem before... i played guildwars without serious problems for over 10 months now, i played guildwars ealier today - I DID NOT changed anything on my pc, i didnt even shutted my pc down, i went away for a few houres, came back and i keep getting error 058 !
I changed my ip adres,even changed my mac adres (yes its possible) and tried uninstalling some stuff and nothing works...
Actually i didnt changed a thing, i just went away for a few houres with my pc on and i got the error 58's now...
So don't tell me its not ANET that RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing up somehow.
I can do EVERYTHING else on the internet except playing Guildwars.
I see on this tread that some people have this error for weeks ????
its been only a few houres for me and its pissing me off allready, i payed for this game and the second chapter, i expect it to be working. thnx
Zpawn
yay big club can i come in ?
i was IN THE GAME when i got huge lag and after a couple of PVP's i sudenly got like em 8 " restarting countdown no oposing party :s" so i tought guild wars was down sudenly i could fight a party and i loged out because my GF couldn't log in and after that i couldn't log in eihter..
My friend can't log in anymore too and its actualy working on my nerves that there isn't a salution.
1. Its not my firewal ( i even deleted the**** CRAP !! )
2. not the router ( cuz i dont have the shit)
3. other games work fine.
and em in my country(Belgium) it seems alot of us have the problem...
is it the server perhaps ? because some cant even play Lineage and thats from NCsoft too...
**EDIT** hey great i got a response from them in a mail
gues what i send them ?
i dont have firewel al, no router etz all the rest
and the response said they need more info , all the things i said in the mail...
like firewal, i said i didnt have one, and a router i dont have a *** router ...>_>
geezes wtf are they doing down there ?
i was IN THE GAME when i got huge lag and after a couple of PVP's i sudenly got like em 8 " restarting countdown no oposing party :s" so i tought guild wars was down sudenly i could fight a party and i loged out because my GF couldn't log in and after that i couldn't log in eihter..
My friend can't log in anymore too and its actualy working on my nerves that there isn't a salution.
1. Its not my firewal ( i even deleted the**** CRAP !! )
2. not the router ( cuz i dont have the shit)
3. other games work fine.
and em in my country(Belgium) it seems alot of us have the problem...
is it the server perhaps ? because some cant even play Lineage and thats from NCsoft too...
**EDIT** hey great i got a response from them in a mail
gues what i send them ?
i dont have firewel al, no router etz all the rest
and the response said they need more info , all the things i said in the mail...
like firewal, i said i didnt have one, and a router i dont have a *** router ...>_>
geezes wtf are they doing down there ?
toramiko
Running WinXP by any chance? Get the latest critical update, solved the problem right away for a few of my friends. There was routing vulnerabilities that were patched.
johanL
oh my god...
i have this issue since 2 days back...everything worked fine before then...where does this come from???
my firewall and router (Dlink) are perfectly installed , so the problem CAN'T be on that side...
to be honest im kinda too lazy to read all the posts in this thread
and since Tech support doesn't seem to have a clue either...
someone else found the remedy yet??
regards!!
i have this issue since 2 days back...everything worked fine before then...where does this come from???
my firewall and router (Dlink) are perfectly installed , so the problem CAN'T be on that side...
to be honest im kinda too lazy to read all the posts in this thread
and since Tech support doesn't seem to have a clue either...
someone else found the remedy yet??
regards!!
Sterea The Smacker
I'm from Belgium also... seems like telenets route to the auth server is screwed u p right now... i phoned em up just now and basicly their reply was 'our tech team is working on it,i dont know more info', i replied that he was suposed to be the tech team or at least part of it, he replied ' yes i mean our expert tech team is working on it', i asked if i could talk to a 'expert' then so he can tell me wtf hes doing about it. that wasn't possible and he couldnt tell me how they think they gona solve it or even what they are doing on it right now.
Thats what i call proffesionals !!!!
Thats what i call proffesionals !!!!
Renegade ++RIP++
in any case, from belgium as well and same problem...
Kalet
I'm from Belgium too and I've got the same problem (same err 058). My IPS is Telenet and I know where is the RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO... The route to the Anet servers can't be trace, it stops at L.A. Always at the same server... I asked some people who use Telenet to play GW and everybody at Telenet seams to have this error... I just hope they'll fix it soon or I'll have to leave Telenet...
Takana
Me too, same thing since last friday.
Also from Belgium, also Telenet.
Already 3 days without Guild Wars, I wonder how long it will take to fix such a serious problem.
Also from Belgium, also Telenet.
Already 3 days without Guild Wars, I wonder how long it will take to fix such a serious problem.
lord blody
I have the same problem. I'm also from Belgium, and also have telenet.
I'm GW-less from this friday and it's driving me nuts already
I'm GW-less from this friday and it's driving me nuts already
Renegade ++RIP++
According to GW suppor Europe:
Thanks for contacting the NCsoft Europe support team. There is currently an unresolved connection issue with the Belgian ISP Telenet which prevents you from connecting to our servers. Unfortunately, a solution for this problem is out of our range and has to be made by the provider. Please get in touch with the customer support of Telenet in order to resolve your connection problems.
PS: gotten this information from a fellow poster on a dutchspeaking gamesforum.
Thanks for contacting the NCsoft Europe support team. There is currently an unresolved connection issue with the Belgian ISP Telenet which prevents you from connecting to our servers. Unfortunately, a solution for this problem is out of our range and has to be made by the provider. Please get in touch with the customer support of Telenet in order to resolve your connection problems.
PS: gotten this information from a fellow poster on a dutchspeaking gamesforum.
Stixxx
Same here, also from Belgium and also Telenet client...
Err058 ftl
Err058 ftl
v8nam
I don't know if this has already been discussed, but for users of NOD32 who are receiving code 058 (like me), it is possible that the IMON module on the software may be the culprit. However, un-installing may be avoided if you go to the IMON panel, and un-check it, which disables it, while still having the software intact.
Acuila
yes i am also from belgium
and with telenet
ive been posting a question at support
after a couple of days messaging with the gms i got this message
Thanks for contacting the Guild Wars customer support team. There is currently a connection issue with the Belgian ISP "Telenet", which prevents players from connecting to our servers. Unfortunately, a solution for this problem would need to be made available by your ISP.
We recommend getting in touch with Telenet's customer support department in order to resolve the connection problem.
so if we all call to telenet they will need to fix it
i will be calling for it too within 2 hours
greets
Acuila
and with telenet
ive been posting a question at support
after a couple of days messaging with the gms i got this message
Thanks for contacting the Guild Wars customer support team. There is currently a connection issue with the Belgian ISP "Telenet", which prevents players from connecting to our servers. Unfortunately, a solution for this problem would need to be made available by your ISP.
We recommend getting in touch with Telenet's customer support department in order to resolve the connection problem.
so if we all call to telenet they will need to fix it
i will be calling for it too within 2 hours
greets
Acuila
Brennus
I'm down aswell and have telenet as a provider aswell.
I phone them everyday since I got disconnected (Since Friday) and they cannot even tell me when the problem will be fixed.
Hope they fix it soon coz I'm getting very frustrated.
I phone them everyday since I got disconnected (Since Friday) and they cannot even tell me when the problem will be fixed.
Hope they fix it soon coz I'm getting very frustrated.
Sterea The Smacker
this is pissing me off SO BADLY....
FCKING TELENET sux
FCKING TELENET sux
Acuila
Ive phoned to telenet
for the most of us our modem can connect to telenet
its just that telenet can't connect to guildwars and vica versa
so .... guild wars says telenet has to deal with this
they are working on the problem they say
but this can take days, weeks and even months ...
im loosing my patience here ....
for the most of us our modem can connect to telenet
its just that telenet can't connect to guildwars and vica versa
so .... guild wars says telenet has to deal with this
they are working on the problem they say
but this can take days, weeks and even months ...
im loosing my patience here ....
Sterea The Smacker
ok all telenet users with this problem, im gona make yr day...
go to http://users.telenet.be/m.vanhoecke/c058.html
and do what they say... it renews yr mac and you will get a new ip adres becoz of it (after rebooting or disable/renew yr network adapter) and if your lucky yr new ip will be in a range that can connect to the auth server of guildwars (some ranges can't, and thats the problem).
it works trust me, might be that u need to do it more then once, but with me and a lot of others it worked from the first try.
SHAME that TELENET or A-NET couldn't figure out this simple solution for us,shows how much they care for a few users...
thnx to the people who found this fix !!!!
go to http://users.telenet.be/m.vanhoecke/c058.html
and do what they say... it renews yr mac and you will get a new ip adres becoz of it (after rebooting or disable/renew yr network adapter) and if your lucky yr new ip will be in a range that can connect to the auth server of guildwars (some ranges can't, and thats the problem).
it works trust me, might be that u need to do it more then once, but with me and a lot of others it worked from the first try.
SHAME that TELENET or A-NET couldn't figure out this simple solution for us,shows how much they care for a few users...
thnx to the people who found this fix !!!!
Krizzy
Same problem here, but the solution offered in previous message does not work for me. I tried already several times. Telenet you are loosing customers, please do something about it fast.
Brennus
Same here, problem is not solved.
Contacted Telenet once again yesterday and the couldn't give me any forecast.
They only started working on the problem since yesterday.
Great service from Telenet.
Contacted Telenet once again yesterday and the couldn't give me any forecast.
They only started working on the problem since yesterday.
Great service from Telenet.
johanL
thx smacker for bringing a little light into the problem, but it didn't work for me...it didn't even change my mac adress (no idea why..)
i hope i will be able to play guildwars again soon
i hope i will be able to play guildwars again soon
Sterea The Smacker
Did u guys tried once or several times ? becoz as i said ,with some bad luck, you end up in the same ip range again...
it worked for me and for others so i tought it would work for everyone...
if after a few tries,it still doesnt work,reset (unplug) yr modem for a few minutes, and then try again...
I hope it works for everyone as it did for me...
it worked for me and for others so i tought it would work for everyone...
if after a few tries,it still doesnt work,reset (unplug) yr modem for a few minutes, and then try again...
I hope it works for everyone as it did for me...
Renegade ++RIP++
tried it multiple times didn't work.
even reset my modem a couple times.
Oh well waiting for a fix from telenet...
even reset my modem a couple times.
Oh well waiting for a fix from telenet...
Stixxx
Also tried that solution a couple of times, and it didnt work.
I think its about time that Telenet gets his head out of his arse and starts fixing it.
Getting really annoyed by it, 5 days GW-less and counting
I think its about time that Telenet gets his head out of his arse and starts fixing it.
Getting really annoyed by it, 5 days GW-less and counting
Krizzy
Finally received a reply from Telenet. I will post it in Flemisch:
Geachte,
Blijkbaar hebben ze bij Guidwars hun server(s) aangepast. Nu moet de
DNS-server update langs onze kant uitgevoerd worden, en dit kan maximaal
72 uur duren.
Met vriendelijke groeten,
Harald
Fairplay Medewerker
Let's all hope they are able to update their DNS server ASAP.
Geachte,
Blijkbaar hebben ze bij Guidwars hun server(s) aangepast. Nu moet de
DNS-server update langs onze kant uitgevoerd worden, en dit kan maximaal
72 uur duren.
Met vriendelijke groeten,
Harald
Fairplay Medewerker
Let's all hope they are able to update their DNS server ASAP.
Stixxx
Finally a reply from Telenet that makes sense!
Fingers crossed for a quick fix before my guildies throw me out lol
Fingers crossed for a quick fix before my guildies throw me out lol
FalconDance
I am *not* in Belgium nor use Telnet; I'm in the US and am having extreme problems with the err=058.
I really wish this would get cleared up.
I really wish this would get cleared up.
Hanok Odbrook
Quote:
|
Originally Posted by FalconDance
I am *not* in Belgium nor use Telnet; I'm in the US and am having extreme problems with the err=058.
I really wish this would get cleared up. |
Hanok Odbrook
Real Millennium Group Guild
Truth * Knowledge * Peace
Renegade ++RIP++
still waiting for telenet to fix it
Stixxx
Today i tried again to connect to GW and all of a sudden it started updating itself! I was like "wooohoooo, a connection at last!" I came on the login screen and guess what...Err=058 grrrrrrr