Code=058 for more than 24 hours - Guild Wars Guru archive powered by Guild Wars Legacy

Lambentviper

Banned

Join Date: Nov 2005

Noobs Just Took Halls [WTF]

Mo/E

30 Mar 2006 at 22:28 - 242

Quote:

Originally Posted by Lrdeo

Well I guess this is what happens when you try and run a MMO like Guild Wars off of two Dell Smartstep 250's that you bought off of ebay

.

But in all seriousness I'm glad that Anet has finally acknowledged that there might be a problem on their end. Hopefully I'll be seeing the rest of you in the UnderWorld by this weekend.

yeah, i almost called Roadrunner Tech Support because i havent been able to keep a connection to GW for more than 5 minutes....it seems to be working fine, then wasnt again....so maybe this will fix it!

Gold Blonde

Pre-Searing Cadet

Join Date: Mar 2006

-

W/Mo

31 Mar 2006 at 00:38 - 243

Until yesterday, before the upgrade, i was able toplay, today when i come back home from working, the 58 code affect me.

Tomorrow i´m going to re-install the game, hope it works.
Any other advice?

Lambentviper

Banned

Join Date: Nov 2005

Noobs Just Took Halls [WTF]

Mo/E

31 Mar 2006 at 01:25 - 244

the 058 hasnt effected me since the upgrade...idk

GuildWarsRox

Ascalonian Squire

Join Date: Mar 2006

Mo/W

31 Mar 2006 at 02:11 - 245

that update didnt help me at all iono if its over sooo yeah...and im not on a university...the game stopped workin after an update. its not my router im pretty suuure iono tho....

farseer11

Pre-Searing Cadet

Join Date: Mar 2006

31 Mar 2006 at 05:24 - 246

I recently purchased Guildwars and have had this issue since install approximately 4 days ago. I've never even past the login screen!

I have the correct router settings (static IP and fowarded ports 6112 and 80), no firewall or antivirus currently active, and have fully updated hardwire/firmware.

Been bouncing around with tech support for five days and have come full circle with them telling me to check my ports...

Also their recent hardward upgrade did nothing for me either.

I've sent them everything from Hijack logs to IP traces and their network tool log as well...

Certainly not making a very good first impression with their product.

I am getting hitched up around one of ANET's routing IPs as well, much like you guys.

I certainly hope this isn't one of those "sit and wait it out issues" with Tech support.

GuildWarsRox

Ascalonian Squire

Join Date: Mar 2006

Mo/W

31 Mar 2006 at 13:43 - 247

im disappointed with aNet 2...and playNC tech team wont email me back in awhile...their update did jack

Dr Brain

Pre-Searing Cadet

Join Date: Feb 2006

R/W

31 Mar 2006 at 15:14 - 248

i hate Error 58, i called in and said i was sick just so i could play gw but that retarded error keeps poping up

Tok

Ascalonian Squire

Join Date: Mar 2006

01 Apr 2006 at 11:53 - 249

Quote:

Originally Posted by art_

Matthew i believe i've hinted at something like this before. Ja.net who are involved in the networks for a most if not all univerity and other institutions in the UK went down a couple of weeks ago and triggered this problem. Since then many people on university connections have been unable to play since the port which gw uses has been blocked as a result of their tampering. I sincerely doubt that this is Anets fault. WoW players, Lineage2 players and many others having the exact same issue albeit with a different error number (obviously.)

Yes it would be awesome if Anet would get in contact with Ja.net and ask them to reverse this bizarre decision, but in the mean time I think a lot of people have to realise this isn't Anets fault so I don't think there is much they can do from their end to fix it.

To conclude, if you are on university networks and are having this issue, its probably Ja.net's fault, not Anets

Yeah my reply from my Network Admin was that the internet is run by Ja.net blah blah blah. I went home for easter and now Guild Wars is working, so it's the university network

Thank god WoW is still working though, I wouldn't be able to live without it!

GuildWarsRox

Ascalonian Squire

Join Date: Mar 2006

Mo/W

02 Apr 2006 at 05:09 - 250

im still screwed outta GW!!!! AND IM GETTIN MAD! WHO CARES ABOUT PREVIEWING FACTIONS! JUST RELEASE THE GAME LOSERS! SO WE DONT HAVE TO GET ERRORS CUZ U GOT TO MANY PPL UPDATING! GRRR!

Narada

Lion's Arch Merchant

Join Date: Sep 2005

United States

Clan Foxrunner

R/P

02 Apr 2006 at 06:43 - 251

Quote:

Originally Posted by GuildWarsRox

im still screwed outta GW!!!! AND IM GETTIN MAD! WHO CARES ABOUT PREVIEWING FACTIONS! JUST RELEASE THE GAME LOSERS! SO WE DONT HAVE TO GET ERRORS CUZ U GOT TO MANY PPL UPDATING! GRRR!

Ranting won't make it go any faster. If they just go and release it you're still going to have to download an assload of data, you'll just be having fun sitting and watching it download at the download/splash screen so that you can actually play the game when Factions people are around. Even then, you can't just blame your errors on other people. Granted, it may not be your fault that the connection has gone screwy, but there's no reason to call ANET a bunch of losers and get pissed at everyone else, unless you just want to make things more difficult.

By the way, the Factions preview event has been over since Sunday.

To take the sting out of this reply I will say that I honestly feel sympathy for you and the frustration that you and the many other people who are unable to play Guild Wars at this time. I know that if I was in your position I would also be quite angry, especially considering the fact that I really like this game. It pains me to say it, and I'll do it candidly, but at this point it really seems that the best action you could take is just to be patient, cross your fingers, and hope that this all gets cleared up when Factions is finally released and it's had enough time for the majority of the serious bugs to get worked out. I know that it's probably not what you want to hear, but you might save yourself time that you would otherwise spend stressing out if you just waited until the Factions release date before trying to connect to Guild Wars again.

Lrdeo

Ascalonian Squire

Join Date: Feb 2006

The Plains of Karana

W/Mo

03 Apr 2006 at 20:44 - 252

Tech support contacted me over the weekend and said that they were working on a temporary fix that would allow code=58 users to be able to log back onto the game until they were able to fix whatever was causing the problem. It didn't work for me but judgeing from the lack of posts on this thread over the weekend I'm assuming it worked for some of you? I just wanted to see if there were any other people out there for whom the fix didn't work.

brucexx

Pre-Searing Cadet

Join Date: Apr 2006

N/E

03 Apr 2006 at 21:22 - 253

So They said that they released temporary fix....

It does not work for me, despite the fact that I tried everything from the list that they posted except changing the range of IP address (it is impossible with comcast)

Anyway it looks like my login can not get through, I checked with "netstat' command and my comp sends two SYNs to the GW server but the server does not want to answer - even if the login is fake - no answer at all but on the other hand I am connected to something on port 6112 and the connection is established.

I will not buy the new one if I cannot connect ....

kobashii

Pre-Searing Cadet

Join Date: Mar 2006

03 Apr 2006 at 22:34 - 254

still got the problem.

Endeavor000

Ascalonian Squire

Join Date: Mar 2006

04 Apr 2006 at 00:56 - 255

Quote:

Originally Posted by Lrdeo

Tech support contacted me over the weekend and said that they were working on a temporary fix that would allow code=58 users to be able to log back onto the game until they were able to fix whatever was causing the problem. It didn't work for me but judgeing from the lack of posts on this thread over the weekend I'm assuming it worked for some of you? I just wanted to see if there were any other people out there for whom the fix didn't work.

No were here. We're sick of the problem and are probably playing other games. Already hit 20 hours in Oblivion. See ArenaNet. Those 20 hours could of been yours.

Ares The Devastator

Pre-Searing Cadet

Join Date: Mar 2006

W/Mo

04 Apr 2006 at 06:28 - 256

Still having the problem here too. No reply from ArenaNet since that trace result they had me send them.

proffbeer

Ascalonian Squire

Join Date: May 2005

04 Apr 2006 at 08:59 - 257

listen i played the game around 11 am est(-5gmt) and got in fine and dandy played about an hour and a half. I come back about 10 hours later, launch the game download a "patch" and now can't get in (error=005) i suggest to everyone, don't waste your time with their ideas of "fixes", the problem has to be on anet's networks, not ours, not your isp, anet's. so go play something else for awhile, personaly, i installed freespace and have been playing it back through. still fun a game, even if its almost 10 years old.

corrupted bloodline

Ascalonian Squire

Join Date: Mar 2006

n/a

N/Me

04 Apr 2006 at 20:09 - 258

Just putting in my 2 cents, still no GW for me.........and no posts from Gaile....

Throm

Ascalonian Squire

Join Date: Mar 2006

Tog & YUM

E/Mo

04 Apr 2006 at 22:44 - 259

Ive been able to play every day since the server update.. Guess I'm lucky.

Quinn Falcon

Academy Page

Join Date: Apr 2005

UK, Manchester

05 Apr 2006 at 11:59 - 260

Well pursuing it with my uni conection has hit a dead end, didn't even get any kind of answer as to wether they thought it might be part of their network or not (seems very likely for me).

"...Crucially both Ja.net and the University networks are provided for academic use. Therefore neither the university or Ja.net will support, or can be asked to support non academic usage.

As on-line gaming is a non-academic usage, it is not actively supported. Users therefore should not expect either help or support on issues relating to gaming..."

No factions for me till summer then probably. Least I have it now whilst im back at home.

Warskull

Site Contributor

Join Date: Jul 2005

[out]

05 Apr 2006 at 20:00 - 261

Quote:

Originally Posted by Quinn Falcon

Well pursuing it with my uni conection has hit a dead end, didn't even get any kind of answer as to wether they thought it might be part of their network or not (seems very likely for me).

"...Crucially both Ja.net and the University networks are provided for academic use. Therefore neither the university or Ja.net will support, or can be asked to support non academic usage.

As on-line gaming is a non-academic usage, it is not actively supported. Users therefore should not expect either help or support on issues relating to gaming..."

No factions for me till summer then probably. Least I have it now whilst im back at home.

Considering that everyone seems to have the exactly problem where their traceroute goes dead at the same point it is most likely the fault of that node or the node directly after it. In this case the offending node belongs to uu.net. Best people can do is call their ISPs and complain and hope the ISP pressures uu.net to fix it.

POS7-0.GW2.LAX15.Alter.Net and
POS6-0.GW2.LAX15.Alter.Net seem to dead end all traffic destined for the game server (and anything else hosted there like the old Fi vent.)

Lycan

Academy Page

Join Date: Jun 2005

Greenville SC

The Reapers

P/E

06 Apr 2006 at 03:19 - 262

Mine has been working fine now since the newest update, about a week so far. I havent changed anything in on my PC or firewall, although I hate I have to download a ton of crap now since I uninstalled it earlier >.<

Ares The Devastator

Pre-Searing Cadet

Join Date: Mar 2006

W/Mo

06 Apr 2006 at 07:09 - 263

Wow.. Good for you Lycan. Still having that problem here. No word from ArenaNet. They just had me send a trace route result which I bet is exactly the same as all of you. Looking for some other games to play while we ride this thing out.

Endeavor000

Ascalonian Squire

Join Date: Mar 2006

06 Apr 2006 at 15:11 - 264

Quote:

Originally Posted by Ares The Devastator

Wow.. Good for you Lycan. Still having that problem here. No word from ArenaNet. They just had me send a trace route result which I bet is exactly the same as all of you. Looking for some other games to play while we ride this thing out.

If your looking for a good game that will take up ton's of time, which looks like it's going to be awhile till ArenaNet fix's the problem, try Elder Scrolls Oblivion. 30 hours into the game now and haven't even scratched the surface.....ok maybe just scratched the surface but I'm playing this till GW is back up and running.

Wolfie_1972

Pre-Searing Cadet

Join Date: Mar 2006

Illinois

Templar Knights [TK]

W/Mo

06 Apr 2006 at 18:57 - 265

well folks im working on my 3rd week of no GW starts this friday. Yes im pissed and getting the run around from PlayNC i know that this is their problem and their working on it. so im trying to stay calm. I am giving them a chance if they can't fix this before the Factions release then that will be a sale they lose. Hopefully they will get it done and we can all live happy and peaceful. Little hope here but there is some.

firerules16

Pre-Searing Cadet

Join Date: Apr 2006

R/E

06 Apr 2006 at 19:32 - 266

I'm going on 48 hours of non functioning GW due to the 058 code. I was amazed when I found this forum with so many people who have the same problem. Long story short, I'm a little pissed. There's not much of an excuse for this, and they better get it fixed fast, or their losing a Factions customer.

Ares The Devastator

Pre-Searing Cadet

Join Date: Mar 2006

W/Mo

06 Apr 2006 at 20:29 - 267

The new update hasn't done it for me. Still getting Code=058. I wonder when they're gonna actually start fixing that. You're not alone Wolfie. I'm on my third week on Friday as well. That helm on the login screen looks tacky.

firerules16

Pre-Searing Cadet

Join Date: Apr 2006

R/E

07 Apr 2006 at 03:43 - 268

I got this reply from Russell in techsupport after I sent him the trace route log file:
_______________________________________

This issue has been escalated to our network engineering team. The issue seems to be related to network updates that a major Internet provider are making and they are also looking into a resolution for this issue. Unfortunately, at this time, we do not have an ETA for the resolution of the issue, but rest assured that it will be resolved in due time. We appreciate your help and patience in identifying this problem and working towards a resolution.

Please let us know when you're able to connect again and whether you have any other problems at that point.

Regards,
The Guild Wars Support Team
_______________________________________

This is probably the same cookie cutter response they've been giving to other people, I would think. I understand that the situation is not under their control, and I'm not about to say that I know how a complex internet backbone works. I will say, however, that I think ncsoft isn't completely fessing up to the problem at hand. Sure, an internet backbone may be having routing issues. Why, though? Doesn't ncsoft have some sort of internet routing redundency for their authentication servers? I don't see how one major ISP can be causing so many problems for so many people, is what I'm trying to say.

Bottom line: if they don't fix the problem, I'm not buying Factions. Neither for myself or my wife. That's TWO sales they're going to missing out on. I'm sure a number of you guys feel the same way.

Warskull

Site Contributor

Join Date: Jul 2005

[out]

07 Apr 2006 at 05:05 - 269

Quote:

Originally Posted by firerules16

Bottom line: if they don't fix the problem, I'm not buying Factions. Neither for myself or my wife. That's TWO sales they're going to missing out on. I'm sure a number of you guys feel the same way.

Doesn't make sense to buy a game you know you won't be able to play.

chanxeng

Pre-Searing Cadet

Join Date: Mar 2006

07 Apr 2006 at 06:19 - 270

Grrr I still have the same problem after the patch...nothing is working, even after reformatting my comp. It has already been 2 weeks...getting quite frustrating...

What do u tink guys...do u tink we shld submit a petition?

Lerxst_of_Syrinx

Frost Gate Guardian

Join Date: Apr 2005

Mo/R

07 Apr 2006 at 08:52 - 271

Have any of you guys ever tried picking up your computer and going to a friend's house and borrowing their Internet connection for a short time to see if the GW on your system works there?

Or how about loading GW on a friend's computer or laptop (for a test) and bringing it to your house to see if it works there?

morsdrew

Ascalonian Squire

Join Date: Feb 2006

House Of Slaine (HoS)

07 Apr 2006 at 14:50 - 272

Am glad I read this thread before uninstalling and reinstalling GW; have had 5 crashes in the last day, after having no problems whatsoever for ages, and now I can't play GW! I really don't fancy reloading GW as well as all the updates, and so I shall wait and see if ANet fixes these errors before proceeding. Maybe this is the excuse I need to go and get Oblivion?

Mustangfan86

Pre-Searing Cadet

Join Date: Apr 2006

Shadow Dragons Of Darkness

W/Mo

07 Apr 2006 at 17:39 - 273

i normally play at my university, but after having this problem there, i took my computer home for a weekend and was able to play there with no problem. first had the problem last week, did the uninstall/reinstall and worked fine until the last update, when it stopped working again.

and, if you guys are lookin for something to kill the time, oblivion is definitely the way to go. over 20 hours in and have hardly dented the surface.

Ares The Devastator

Pre-Searing Cadet

Join Date: Mar 2006

W/Mo

07 Apr 2006 at 21:10 - 274

I am now able to log in. I don't know what they did but they could have done it sooner!

corrupted bloodline

Ascalonian Squire

Join Date: Mar 2006

n/a

N/Me

08 Apr 2006 at 03:21 - 275

Instead of griping, I will now say, HOORAY!!!
I can now login.
All Code 58 bretheren, please attempt to log in and post your results. And I'm off to play just in time for the weekend!!!

Lrdeo

Ascalonian Squire

Join Date: Feb 2006

The Plains of Karana

W/Mo

08 Apr 2006 at 04:12 - 276

I don't know what they did but it worked.

morsdrew

Ascalonian Squire

Join Date: Feb 2006

House Of Slaine (HoS)

08 Apr 2006 at 04:43 - 277

Am finally back in GW too, not sure if its de to ANet doing something or the vast amount of cleanup I did on my PC. As long as I dont get disconnected again, I am happy!

Endeavor000

Ascalonian Squire

Join Date: Mar 2006

08 Apr 2006 at 18:04 - 278

Its a freaken miricle............

chanxeng

Pre-Searing Cadet

Join Date: Mar 2006

08 Apr 2006 at 23:28 - 279

Yeap me too...

Thank God! Haha...

Warskull

Site Contributor

Join Date: Jul 2005

[out]

09 Apr 2006 at 19:40 - 280

Quote:

Originally Posted by corrupted bloodline

Instead of griping, I will now say, HOORAY!!!
I can now login.
All Code 58 bretheren, please attempt to log in and post your results. And I'm off to play just in time for the weekend!!!

Unfortunately, for me thing shifted from being from time to time to flat out being unable to access guild wars.

GuildWarsRox

Ascalonian Squire

Join Date: Mar 2006

Mo/W

10 Apr 2006 at 01:43 - 281

hey guys my games back up. i just waited and its up.