[MERGED: Bannings] Wanna see ANet ppl right here, right now ! (this is insane)

Guildmaster Cain

Guildmaster Cain

Desert Nomad

Join Date: May 2006

Guildmistress Eve [Me], Guildmistress Azura [N], Guildmistress Azumi [A], Guildmistress Jaina [D]

Guildmaster Aeron [Rt], Arthas Ironfist [W], Guild: The Tyrian Templars [TTT]

To all who read this:

First of all my apologies if this post landed in the wrong forum. But I think this would be nice for all of you to know.

A guildmate of mine got banned 15 minutes ago while we were preparing to do Hells Precipe. Ok, banned... you might say... well, he probably deserved it then. But sadly the opposite is true, he is the most friendly ingame person I have ever met. Yeah right, you might think, how do I know. Well I dont care really what you think, I personally know he NEVER uses bots or third party programs. He never bought his account from someone else that misused it. He never scammed anyone for their money, in fact he was always broke but never really cared much about money. Just the fun of the game. I have never heard my friend swear or use vulgar or obscene words. He never linked to sites with pornographic contents, but occasionally undressed his characters when nobody was looking.

All in all... his ban is PERMANENT, without a warning. He never got any previous suspensions, which will imply that he has done something very grossly wrong. They do not want to say what exactly he did wrong, just that he violated the user agreement.

All in all, on these forums, I have never provided wrong information on purpose and always tried to help the community. I have 100% faith in my friend that he didnt do anything that deserved this ban.

The fact that his ban was permanent, without warning, seems that they might have made a mistake.

If this is true, I hope no other accounts have been banned by a errenous Anet computer.

Ofcourse it would be nice if a certain PR-lady could say some words here to make things up.

Regards,
Cain

Zinger314

Zinger314

Debbie Downer

Join Date: May 2006

N/Me

"I Have A New Key?"

Rukmedes

Lion's Arch Merchant

Join Date: Dec 2005

Mo/W

Hehe, funny.

Witchblade

Witchblade

Polar Bear Attendant

Join Date: May 2005

same here .. a few posts below yours

mr_stealth

mr_stealth

Frost Gate Guardian

Join Date: Mar 2006

I Gots A Crayon[Blue]

Mo/Me

Add me to the list...came back from a 15 in afk and found myself banned. I was online afk most of the day, but I had been on talking with alliance members for a while before going afk for a few minutes. I freaked when I saw the msg, but at least now I know I'm not alone in this.

Acehigh

Acehigh

Krytan Explorer

Join Date: Jun 2006

Steel Phoenix[StP]/Terror Of The Justice Salmon[FisH]

it affected people doing other stuff too,not just afker's on the ring games

Eviance

Eviance

Desert Nomad

Join Date: Nov 2005

Eh I forget... o_O

Biscuit of Dewm [MEEP]

R/

While I don't want to go as far as Eet, this is pretty messed up.... Well you all thought getting your pets deleted was bad >_>

Sorry bad joke -_-

I really hope they resolve this, till then I am afking in my GH to prevent being banned if its possible to prevent.

DarkCloud

DarkCloud

Frost Gate Guardian

Join Date: Oct 2005

California

Paper Airplane Pilotz[boom]

wtf i got banned as well and there is no explanantion. Is this Anet's fault? I emailed tech support hopefully ill get an answer soon. Did everyone get the permanent ban stick :S

killer toast

killer toast

Wilds Pathfinder

Join Date: Jul 2005

im a guild RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO so not gonna waste time

W/Mo

theres already people complaning about it in the technical support place :x friend got banned also for nothing -_-

Zephyr Jackson

Zephyr Jackson

Krytan Explorer

Join Date: Oct 2005

Kansas

E/Mo

let me guess you all have the "Unlucky" Title?

Aundora Rayne

Aundora Rayne

Ascalonian Squire

Join Date: Feb 2006

Uk

Pure Beards

E/

I normally wouldnt have a bad thing to say about ANET, but this kind of mistake is totally un-professional.

You banned me? IM KIND OF A BIG DEAL!1!1!1



how can you do this to me

Yanman.be

Yanman.be

Banned

Join Date: Dec 2005

Belgium

[ROSE]

A/

That's always there....

Greeneth

Ascalonian Squire

Join Date: Dec 2005

Manchester, UK

The Golden Hoard

W/Me

I've just been banned, too. Leader of my guild, not a farmer, help people out all day, infact, I DCed due to the ban while helping friend on Bloodstone Fen...

I've heared of it happening to others, and it ducking gets to you when it happens to you.

They're not gonna get another penny of my cash untill I get this sorted.

johnmedgla

johnmedgla

Academy Page

Join Date: Dec 2005

Dark

N/Me

And here is the rare occasion when official forums constantly staffed by A-Net staff would be helpful. Just now I'm just miffed, but if someone doesn't explain why a significant portion of users in the western world just got banned, and fairly quickly at that, then I shall be more than just a little annoyed.

Lampshade

Lampshade

Wilds Pathfinder

Join Date: Jun 2005

USA

Xen of Onslaught

Sorry to hear that, it's retarded. You think they would at LEAST tell them WHY they are being banned, and if he didn't do anything wrong that is just plain well...wrong.

WiLdFiRe111

Frost Gate Guardian

Join Date: Feb 2006

Melbourne, Australia

[LBS]

Lol

vega13130

vega13130

Ascalonian Squire

Join Date: Feb 2006

I was also banned while helping a guildy..if this really is a mistake and is permanent im gonna be really ticked seeing as i had full FoW one char and 15k on all the rest..not to mention over 1000+ hours of gameplay

hihikaru sato

Ascalonian Squire

Join Date: Feb 2006

W/Mo

my guildy says it could be because s/he has been afking too long on the 9 ring festival minigame and anet mistaked this for a bot of some kind. but i feel sry for ur friend and Witchblade

Greedy Gus

Greedy Gus

Jungle Guide

Join Date: Feb 2006

Striking Distance

guess that's what you get for vying for an 'unlucky' title

Witchblade

Witchblade

Polar Bear Attendant

Join Date: May 2005

anyway, i hope they arent deleting stuff when ban is set on an account !!

a friend of mine got his acc stolen by a spyware (ok his fault) and he got it back

...

100% cleaned with just what he unlocked !! dont wanna see that happen
i d not trade what i have done on GW even for an acc of ecto stacks ...

@Greedy: too bad, i was working on the Lucky one

DEFINITELY NOT WORKING

Greeneth

Ascalonian Squire

Join Date: Dec 2005

Manchester, UK

The Golden Hoard

W/Me

I went AFK overnight, at the start of the festival, and was banned about an hour ago...

The point is, I wasn't entering any input, not in the style of a human, or a bot. I'm not sure on these things, but to have a bot, i'm sure it'd have to do something...

Instinct x

Ascalonian Squire

Join Date: Jan 2006

seLg

R/E

Yay my 1700 hours of gw Wasted!
Just got the ban and i was standing in a luxon outpost not in one of the rings.

saphir

Lion's Arch Merchant

Join Date: Jun 2005

doa

Mo/

interestingly enough, i was talking to a guy i met on gw who hadn't logged in for 2 weeks or more, and tried logging on only to find out he was permanently banned.

he resolved it with anet, who said that is was a computer error/glitch on their side. he was fortunately able to join in on the dragon festivities in time.

hopefully your friend can get this resolved in an expedient manner

Kariston The Swift

Lion's Arch Merchant

Join Date: Sep 2005

Sand Scorpions[SS]

R/Me

Give me my 2nd account back Anet Banning is not the way!

TheSonofDarwin

Lion's Arch Merchant

Join Date: Jun 2005

The Black Hand Gang [BHG]

Mo/

Seems that they are not yet aware of the situation...

Gaile replied here recently: http://forums.gwonline.net/showthrea...56#post4218856

jaibas17

Banned

Join Date: Jul 2005

Tampico, Mexico

Blood Eagle [BE]

W/Mo

banned too...

1750 hours and 900k gone trash...

hope this is a big mistake by their part

Guildmaster Cain

Guildmaster Cain

Desert Nomad

Join Date: May 2006

Guildmistress Eve [Me], Guildmistress Azura [N], Guildmistress Azumi [A], Guildmistress Jaina [D]

Guildmaster Aeron [Rt], Arthas Ironfist [W], Guild: The Tyrian Templars [TTT]

Thank you mods for merging

My friend didnt go afk for hours in the games, he doesnt have the money to do so and he doesnt care about that title.

Heres his screen, though its the same as above i guess.

[IMG]http://groups.msn.com/_Secure/0SgDhAvIW4GaH3*BC!zNZXaFI6PQoBarwfIMnVbgva6IQ*cmmE SRiP5ncBgE7WTWd0VVEy21g3KP4VNUxCnZ3wx0t07elDkVq*xl EzW2iVFrnigsANyVomA/banned.JPG[/IMG]

Mods, could you delete my post, because its empty now. Or link it to this post somehow.

Thank you.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by Mr_eX
Keep sending emails to support. If you send enough of them, you'll get the attention of at least one support person who will be sympathetic to your dilemma.

Sorry that that happened to you, and good luck with support.
No, do NOT spam Support. Do NOT send multiple tickets. That only clogs the system and will result in further delays.

Quote:
Originally Posted by saphir
interestingly enough, i was talking to a guy i met on gw who hadn't logged in for 2 weeks or more, and tried logging on only to find out he was permanently banned. he resolved it with anet, who said that is was a computer error/glitch on their side. he was fortunately able to join in on the dragon festivities in time. hopefully your friend can get this resolved in an expedient manner
It would be really helpful if your friend could provide you the ticket number and you could pass it along to me. As far as I know, we've experienced no computer errors/glitches, and so I'd like to check on that ticket and find out what's up. Thanks.

shane william

shane william

Frost Gate Guardian

Join Date: Jun 2005

Whats Going On [sup]

W/

damn so that is what error 45 is, i kept getting that when i was going afk for the lucky title, thank god it didnt result in a permanent ban though. more than likely anet has some kind of auto bot detection system, and it is mistaking alot of players going afk for bots. just keep sending emails till they unblock ur account, im sure they will eventually.

Necrofiliac of Hell

Ascalonian Squire

Join Date: May 2006

GoEN

N/

banned.....over 2,500 hours, and millions of gold gone......I really hope this is some big goof.....

Acehigh

Acehigh

Krytan Explorer

Join Date: Jun 2006

Steel Phoenix[StP]/Terror Of The Justice Salmon[FisH]

so do u have any idea whats going on then gaile????this is screwed up.....

Witchblade

Witchblade

Polar Bear Attendant

Join Date: May 2005

omg

Quote:
Thank you for contacting the Guild Wars Support Team.

Unfortunately, we are unable to answer your question with the information you have provided. Please reply to this message with the following information:

- The names of all the characters on your Guild Wars game account.
- The e-mail address associated with your Guild Wars game account.
- The exact wording of any message you receive when you attempt to log into your Guild Wars game account.

Once we receive this information, we will be able to research this issue further for you and provide more details.

Regards,
The Guild Wars Support Team
the whole stuff was in the msg and the SS as well .. who's using bots now, huh ?

Jirado

Jirado

Pre-Searing Cadet

Join Date: Jul 2006

The Tyrian Templars

Mo/Me

I am the player Guildmaster Cain talked about...
I must say I'm really annoyed that they just gave me a ban for doing nothing. (and btw I wasn't afk on the rings)

Anet, Please unban us.

rage13th

Frost Gate Guardian

Join Date: Aug 2005

RGB

Me/

I got my account banned too. was farming when suddenly i just got booted out of the game and banned. :\

I've contacted them and I'm still waiting for Anet's reply. I'm not gonna sleep until I get some answers!

Eet GnomeSmasher

Banned

Join Date: Apr 2005

In my head

Here is Gaile's response in GWOnline:

Quote:
Originally Posted by Gaile
The fastest way to get an answer to a question such as this is to write to Support (Support Tab on www.guildwars.com). We're really careful about whom we ban--for botting or for any other reason--and we will help you with your questions.

Do be aware that if you have been botting, it would be best not to waste our time searching up the details, only to prove that yep, you've been botting. Please only write if you have not, ever, used a bot and if you are 100% positive that no one else associated with your account has done so. (I call that the "Evil Little Brother Syndrome.")

I will PM a couple of you to try to get a feel for the situation, but again, please don't waste time and effort (and, yes, money) having a search done that only confirms the ban. We want to help, and we will amend any error on our part if you will be considerate and not issue false protestations of injustice and mis-accusation. :wink:

Thanks.
So apparently, we all deserve the ban because they've always been careful about their bans.

Thorinfire

Thorinfire

Frost Gate Guardian

Join Date: Dec 2005

Shiverpeaks

Ambassadors of Enlightenment [SAGE]

R/

This has got to be some massive screw up with the updates to the game to finish off Dragon Festival.......................

Greeneth

Ascalonian Squire

Join Date: Dec 2005

Manchester, UK

The Golden Hoard

W/Me

I want a new title track:

Screwed by ANet (1)
Has a friend in ANet, to be allowed back so many times (5)
Is Gaile Gray's second account (20)

primal98

Frost Gate Guardian

Join Date: Apr 2005

This is massively screwy. If a bunch of ppl got banned here, how many people who don't go to the forums got banned and dont have a clue? Lol ANET is going to be swamped with emails :P

~prime

Lets Get to Healing

Banned

Join Date: Dec 2005

You want see?

True Gods of War [True]

Mo/W

SOOOOOO, many bans. Gaile, is some thing glitching on Anets side?

clonek

Ascalonian Squire

Join Date: Sep 2005

I was just banned myself. I zoned to Kaineng Center which is apparently "Inappropriate Behavior". Honestly, was someone fired at anet and start to randomly ban people? I'd hope bans are controlled by real people and not machines so this can't be a bug/glitch with the servers.