I didn't read *every* post so if someone said this already, I apologize.
But these reports of many false bannings scare me. I remember when they'd ban in Diablo II, there would also be alot of false ban claims.. but I always assumed they were all liars. I didn't think the company would take a chance and ban anyone they were not 100% sure of. More likely (I thought) was that some people would slip through the cracks due to not enough evidence.
But it does seem that ANET is pretty quick on the ban stick. So it really worries me for the future. I really hope this never happens to me. I'd be pretty upset too!
[MERGED: Bannings] Wanna see ANet ppl right here, right now ! (this is insane)
Whiplashr
vncanadian
... i'm scared
Carinae
Quote:
|
Originally Posted by D.E.V.i.A.N.C.E
What horrible news today, I fear logging in a week from now(been away for about a month) and I know I wont be able to spell my mock japanese and mock russian character names...
I really hope we wont be required to tell them all character names with 100% correct spelling... Just awful terrible news. |
death fuzzy
woah. My friend got an err07 the exact same time some people got banned, but he logged on fine.
As far as I know, no one I know got banned.
As far as I know, no one I know got banned.
Vahn Roi
not banned as of yet, but I fear logging in tomorrow morning.
I'm kind of paranoid, in real life too, about being punished for something I honestly didn't do...
:edit:
Reading back a few pages I'm getting scared. I recently got into Mino farming in Elona to earn some extra cash (not much, about 30k over the last 3 days) and if these bannings do have something to do with an anti-farming code...err.
(I play GW too much anyway)
I'm kind of paranoid, in real life too, about being punished for something I honestly didn't do...
:edit:
Reading back a few pages I'm getting scared. I recently got into Mino farming in Elona to earn some extra cash (not much, about 30k over the last 3 days) and if these bannings do have something to do with an anti-farming code...err.
(I play GW too much anyway)
Nanood
Im still on the rings as i write this.. going for unlucky title. Now im scared to log off !!! Still need 1800 losses to get title and dont plan on running the game again for the update until i either get disconnected, run out of tickets/money or (praying its not true) getting banned for going afk on the rings trying to get a title... The msg to exit program is flashing up but im gonna see if i can jag the title.. I wonder how many others are still on the rings..
Fading Glory
Mate of mine got banned aswell =( 12 hours ago we filled in a petition to the support, had no responds.... 6 hours after that filled in one again just to be sure but no reply as of yet.
I know it's swamped there but you'd expect to see it go by the Fifo rules (First in First out) but a well =\
I know it's swamped there but you'd expect to see it go by the Fifo rules (First in First out) but a well =\
Y.T.
Quote:
|
Originally Posted by darkx
i understand your feeling bro, when i found out i got banned today after school, i tear up the guildwars web site in search of a phone number, but found only email. wanted a good explanation for such action against me. didnt realize so many other were banned until i started googling for code=045 error.
|
i consider myself lucky - i got so many err007 and err005 or w/e the number right after the festival started that i gave up and went back to tyria to work on my cartographer title... and as a result i had only 250+ orbs, so i managed to get into monastery int17 lol and i left it immediately after i got my mask.... there was no point to stay for the end-of-the-festival event, lag was terrible even in int dis
i guess it saved me from the ban *knocks on the wood - from what i've heard they're still banning ppl*
Lord Palidore
I got an error message, and was booted out. Although I was able to log back on fine.
I doubt this was done purposely, but I guess this is some sort of weird aftershock from the bugged Festival? Hopefully it will be fixed, and fixed faster than the bugs and glitches in the festival were (aka, never).
I doubt this was done purposely, but I guess this is some sort of weird aftershock from the bugged Festival? Hopefully it will be fixed, and fixed faster than the bugs and glitches in the festival were (aka, never).
D.E.V.i.A.N.C.E
Quote:
|
Originally Posted by Carinae Dragonblood
Hopefully you have screenshots that show their names.
|
I think I know atleast 4* character names on the main jap one but only 2 russian ones that I could spell correctly...
*If I where to redo searchs in a english to japanese translation site I might know the last one slot
as for the russian one, I hope I can find screens with thier names in em. I think I would only have a problem with one slot after I ask someone what my russians main char is (plenty of ppl have it in thier lists when we farmed together)
I think i'll install gw on this comp and just "login" see if i can even acess the servers on either accounts. this thing only has like 32~64mb of video memory
Gaile Gray
Guys,
Just to reassure you: The account terminations took place, in a batch of about 4000, at approximately 12:30 PDT today. They are not ongoing. Nobody is going to lose an account by some ban bot (now that would be an irony!
) running amuck in the account server.
Those who were unjustly banned are being restored. Heck, even a few who were running bots, and knew it, may have been restored. (We'll get 'em next time, when the parameters are changed but they'll still botting.
) We will carefully examine the parameters and make adjustments to prevent this happening. We'll never lose site of the objective of removing bots, for we know that they are harmful to the game economy and to all legitimate players. However, we'll be careful to avoid nabbing human players.
So if you were banned, let us know and we'll help you out. If you were not banned, then no worries!
Just to reassure you: The account terminations took place, in a batch of about 4000, at approximately 12:30 PDT today. They are not ongoing. Nobody is going to lose an account by some ban bot (now that would be an irony!
) running amuck in the account server.Those who were unjustly banned are being restored. Heck, even a few who were running bots, and knew it, may have been restored. (We'll get 'em next time, when the parameters are changed but they'll still botting.
) We will carefully examine the parameters and make adjustments to prevent this happening. We'll never lose site of the objective of removing bots, for we know that they are harmful to the game economy and to all legitimate players. However, we'll be careful to avoid nabbing human players.So if you were banned, let us know and we'll help you out. If you were not banned, then no worries!
Scary Something
Ty Gaile, But i do worry about the time this is taking and howmany accounts got accidentally banned - I For one, have been waiting 12 hours + now, and not even a single support reply... not even an automated one =(. Really hope you guys solve this problem soon because being permanently banned for no reason, ... well yeah, i think you know how we all feel about this.
Ty for looking into it and trying to work your way thrue all those accounts
Kind Regards,
Scary Something
- I For one, have been waiting 12 hours + now, and not even a single support reply... not even an automated one =(. Really hope you guys solve this problem soon because being permanently banned for no reason, ... well yeah, i think you know how we all feel about this.Ty for looking into it and trying to work your way thrue all those accounts
Kind Regards,
Scary Something
KawaiiApple
Quote:
|
Originally Posted by Gaile Gray
Guys,
Just to reassure you: The account terminations took place, in a batch of about 4000, at approximately 12:30 PDT today. They are not ongoing. Nobody is going to lose an account by some ban bot (now that would be an irony! ) running amuck in the account server.Those who were unjustly banned are being restored. Heck, even a few who were running bots, and knew it, may have been restored. (We'll get 'em next time, when the parameters are changed but they'll still botting. ) We will carefully examine the parameters and make adjustments to prevent this happening. We'll never lose site of the objective of removing bots, for we know that they are harmful to the game economy and to all legitimate players. However, we'll be careful to avoid nabbing human players.So if you were banned, let us know and we'll help you out. If you were not banned, then no worries! |
Elri
Ireported My Ban 12 hours ago an d still no action has been taken,whats goingon?
Guildmaster Cain
Still sounds like a flawed system. Banning harmless players, unbanning bot-players...
What about all the players that are not using forums for information? What about all the players that are on holidays?
'Thank you for understanding'?
How about: Sorry
What about all the players that are not using forums for information? What about all the players that are on holidays?
'Thank you for understanding'?
How about: Sorry
Guinevere Ac
Quote:
|
Originally Posted by Gaile Gray
Guys,
Just to reassure you: The account terminations took place, in a batch of about 4000, at approximately 12:30 PDT today. They are not ongoing. Nobody is going to lose an account by some ban bot (now that would be an irony! ) running amuck in the account server.Those who were unjustly banned are being restored. Heck, even a few who were running bots, and knew it, may have been restored. (We'll get 'em next time, when the parameters are changed but they'll still botting. ) We will carefully examine the parameters and make adjustments to prevent this happening. We'll never lose site of the objective of removing bots, for we know that they are harmful to the game economy and to all legitimate players. However, we'll be careful to avoid nabbing human players.So if you were banned, let us know and we'll help you out. If you were not banned, then no worries! |
some examples:
- eternal grove mission. ppl were used to start mission, run for 2 min opening 3 chests, map to town and start mission again. entering the same mission for hundreds of times is seen as bot activity? (fixed now but i'm curious)
- drunkard title. i know many ppl (including myself) that are using the zoning trick to gain minutes faster. u havent fixed this in months, i presume u like the idea that ppl spend 66% more money to earn this in ales. drink-zone-drink-zone. is that seen as bot activity?
- afk in jade quary. there's noone in jade quary, but ppl need that 0.4-0.5% for their canthan exploration title, so they stand in jade quary, start the mission and wait till the mission actualy begins -thing that may take even 1-2 hours- if someone leaves the game on and enter the mission while he's not at the keyboard? is he compared to AB afk farmers?
- 9rings. best gold sink ever created. i'd be glad to hear that noone will be banned for afking the 9rings ever. the more ppl afk there the more happy u are i guess
ty
Elri
i heared about peoplle bieng re instated in the matter of an hour,but waiting this long kinda worries me,over 12 hours now ,is this issue in the lap of the gods or do i continue messaging them to get a valid response,am v worried.
D.E.V.i.A.N.C.E
Oh phew!
Wonderful, no worries to me! I did read every single post and ya'll got me worried, what a relief! both of mine are fine, I hope the others who have been falsely acused within those "parameters" get the help they desirve.
Wonderful, no worries to me! I did read every single post and ya'll got me worried, what a relief! both of mine are fine, I hope the others who have been falsely acused within those "parameters" get the help they desirve.
Shadow Dragon
Ouch. that must be bad. knowing you didn't do something wrong and this happens. i'd be slightly pissed if it happend. (i would'nt say what i'd really be under fear of your monitors shorting out)
TheMadKingGeorge
lets make them have a acident
M1h4iL
Wow scary thread, glad gaile resolved this a little, I havent logged on for about12 hours so I should be fine.
Witchblade
100% agreed with Guinevere Ac 
this requires an official word...
ex: what if anyone decides to spend a whole day farming Elona Minotaurs w/o a break
(kinda silly but that's allowed)
this requires an official word...
ex: what if anyone decides to spend a whole day farming Elona Minotaurs w/o a break
(kinda silly but that's allowed)
Elri
Just sent them another ticket askin why i am still banned,some have been re instated within an hour,all i get is,if this issue has not been resolved within the next 72hours contact them again,i mean wtf......72HOURS...,i might be dead by then..
Guildmaster Cain
Guys... dont ask Anet for telling what parameters they use to detect bots. This will give bot-owners usefull information that enables them to avoid the parameters.
I think I also know the reason why they wont apologize for this whole matter now.
I think I also know the reason why they wont apologize for this whole matter now.
Amity and Truth
Shoot first, ask questions later. Nicely done. 
*sigh* Well whatever, looks like i won't be playing my ranger for a while until Support liftens the ban on my second account. Grmph.
*sigh* Well whatever, looks like i won't be playing my ranger for a while until Support liftens the ban on my second account. Grmph.
Valeria Darkblade
My account has been banned without reason. I never are broken the GW rules. I don´t understad.
It is left my hope in which it is an mistake.
I know but players who his count have closed them without reason. We have written to support for this reason.
Sorry my english, i don´t speak very well, why is not are my native language.
Thanks
It is left my hope in which it is an mistake.
I know but players who his count have closed them without reason. We have written to support for this reason.
Sorry my english, i don´t speak very well, why is not are my native language.
Thanks
Tobin_UK
Well i had sent them information that they wanted to get back that they want the information of characters etc when it was all in the email that i sent them, once again delayed. been 12+ but at least i had a response.
Its annoying that i cant access a game that i have done nothing wrong in it
Its annoying that i cant access a game that i have done nothing wrong in it
Elri
Ive sent them that information Twice Tobin,still no answer
Hengis
Having read through this thread and the similar ones on other GW Forums, my guess as to what happened is as follows:
1) The team working on bot detection tightened up their parameters on what is and isn't detected as being a bot. One of those parameters is how much time is spent "playing" the game during a week.
2) The Dragon event encouraged people to behave in a very bot like manner by being AFK on the rings game for 24/7 in order to gain the Lucky/Unlucky titles.
This would seem to me to indicate a lack of internal communications at ANet who should have predicted that people would spend several days AFK in order to gain the new titles, however at the same time the bot detection team tightened up their detection system and accidentally detected lots of people playing more than a "normal" amount of time over the last week.
I too was AFK on the rings for long enough to gain the Lucky/Hapless titles, so I am actually dreading going home from work tonight to see if my account has been caught up in these bans. I am actually betting it has been...
It would probably have been sensible PR to blanket unban ALL the accounts that were banned last night. Those accounts that really are bots will be caught again next week, and those people who occasionally use bots but are mostly legitimate players would also have had a wake up call showing them that bots are now being actively hunted down, so it would have been a win/win for ANet.
Just my opinions and guesses of course.
1) The team working on bot detection tightened up their parameters on what is and isn't detected as being a bot. One of those parameters is how much time is spent "playing" the game during a week.
2) The Dragon event encouraged people to behave in a very bot like manner by being AFK on the rings game for 24/7 in order to gain the Lucky/Unlucky titles.
This would seem to me to indicate a lack of internal communications at ANet who should have predicted that people would spend several days AFK in order to gain the new titles, however at the same time the bot detection team tightened up their detection system and accidentally detected lots of people playing more than a "normal" amount of time over the last week.
I too was AFK on the rings for long enough to gain the Lucky/Hapless titles, so I am actually dreading going home from work tonight to see if my account has been caught up in these bans. I am actually betting it has been...
It would probably have been sensible PR to blanket unban ALL the accounts that were banned last night. Those accounts that really are bots will be caught again next week, and those people who occasionally use bots but are mostly legitimate players would also have had a wake up call showing them that bots are now being actively hunted down, so it would have been a win/win for ANet.
Just my opinions and guesses of course.
levac
Should be interesting going home tonight, 5 hours 30 minutes till I get to check I think. I'm not too worried though, if I've been banned I'll just send them a ticket and wait for my response.
If you've done nothing wrong you've got nothing to worry about. That has to be the motto.
I have the lucky/unlucky level titles but stopped a couple days ago because I didn't want the higher levels.
Maybe I should start up a thread and take bets on whether someone will be banned when they go home.
If you've done nothing wrong you've got nothing to worry about. That has to be the motto.
I have the lucky/unlucky level titles but stopped a couple days ago because I didn't want the higher levels.
Maybe I should start up a thread and take bets on whether someone will be banned when they go home.
levac
Oh if anyone has been banned and restored, what process did you do to let the support team know? Was it just using the plaync support links or is there another auto-reply route you can take?
Thanks
Thanks
Emissary of Xunlai
ok.. this isnt very nice .. i got banned for life for doing nothing.
I Demand a written apology note and my account back.
I Demand a written apology note and my account back.
Greeneth
Been over 15 hours, and no reply. Wonder what time zone the UK support is in...
Still banned... =(
Still banned... =(
Greeneth
[[Oops, double post]]
Alex Weekes
Quote:
|
Oh if anyone has been banned and restored, what process did you do to let the support team know? Was it just using the plaync support links or is there another auto-reply route you can take? Thanks |
eternal pho
Go to the thread linked on the front page of gwguru and your answers will be solved . Also sending multiple tickets would make it even worse.
. Also sending multiple tickets would make it even worse.
Valeria Darkblade
Alex, the attendance this programmed by a computer. Once closed the account, a computer attends to you and it does not give clear answers.
We must pass the filter of a computer several times so that a person responds
I repeat, never I have made serious offenses for this sanction.
Sorry, but i don´t speak english very well. I write from Spain.
We must pass the filter of a computer several times so that a person responds
I repeat, never I have made serious offenses for this sanction.
Sorry, but i don´t speak english very well. I write from Spain.
Witchblade
happened to me a bunch of times with support, u got some auto msg and then .. closed
lilnate22
ok ill be honest i have sum skelatons in my closet but guess wut? i didnt get banned! so im guessing it was a random bug or anet made a major boo boo
Miskarr
I haven't checked my account yet today, but I'm nervous as I did attain the Lucky (2) title.
They banned 4000 people. How many do they ban on a regular sweep? Surely it is a tiny fraction of that number. The only sensible PR move at this point it to publicly admit that this is a mistake and release all the banned accounts. Yes, that will bring a few of the bots back online, but the real people inconvenienced by this must be in the vast majority.
As Gayle said, they'll get the bots on the next sweep.
The fact that this happened at all shows lack of foresight. These games were introduced as a money sink, presumably to help curb inflation in the game economy. The titles were added as an incentive to play the games. If they hadn't intended us to go afk for hours upon hours and spend hundreds of plat, then the title goals would have been orders of magnitude smaller. They knew what they were up to with the games, it's a pity that they didn't foresee the bot filter picking up on players and it's completely outrageous that they won't now admit the mistake and take immediate and wide-reaching action.
Individually handling each case is, frankly, completely unacceptable.
They banned 4000 people. How many do they ban on a regular sweep? Surely it is a tiny fraction of that number. The only sensible PR move at this point it to publicly admit that this is a mistake and release all the banned accounts. Yes, that will bring a few of the bots back online, but the real people inconvenienced by this must be in the vast majority.
As Gayle said, they'll get the bots on the next sweep.
The fact that this happened at all shows lack of foresight. These games were introduced as a money sink, presumably to help curb inflation in the game economy. The titles were added as an incentive to play the games. If they hadn't intended us to go afk for hours upon hours and spend hundreds of plat, then the title goals would have been orders of magnitude smaller. They knew what they were up to with the games, it's a pity that they didn't foresee the bot filter picking up on players and it's completely outrageous that they won't now admit the mistake and take immediate and wide-reaching action.
Individually handling each case is, frankly, completely unacceptable.