[MERGED: Bannings] Wanna see ANet ppl right here, right now ! (this is insane)

check yer firewall, just in case

same here.... werid....

after reading some the post i'm scared and going baack to farming and not afking. yikes!

Please check this thread for Gaile Gray's responses on the problem:

http://www.guildwarsguru.com/forum/s....php?t=3071267

my account got unbanned, but I don't really like the new method of banning. it seems like ban first, ask questions later

re-install the game that happens to me too

or reset your dsl/cable modem

Hello,

Thank you for contact Guild Wars Support. After reviewing the issue, it appears that your account was blocked in error. Your account is now released and you should be able to log in to Guild Wars. I apologize for any inconvenience this may have caused.

Take care,
GM Phields
The Guild Wars Support Team

response in 5 minutes

thx ANET!

Mine got unbanned about 30 minutes ago. I was unable to play for about 4 hours.

I would really like to know how they determine who is botting. My first thought was AFKing in the festival games caused this, but I know at least one person that didn't do any of that and still got banned. If this many real people were actually detected as bots, some major work needs to be done. They can't expect people to stop farming out of fear of being marked as a bot just because they are in the same area as the bots.

Im still at work but have done around 15 hrs of afking for this title. Around 2-3 hrs at a time, while going to do other things. Yesterday i spent my time making a new sin and playing around in the monastery with my other toons. Do they even check what u do in this game or u just ban you for being afk too much in a certain amount of time?

Hm lets see would a bot waste money on sets of fissure and stupid other gold sinks. Would they make a sin of all things lol.

So getting banned without even having a human check your record on this game at all seems like garbage to me. I rly hope this isnt the case for me. Even if they correct it quickly i will lose even more faith with a-net in there GW games and future games.

same story here aswell, been 2 and a half hours though and two messages via guild wars support and not been unbanned yet.
Iread the piece about bots, for starters i didn't have a clue what they were let alone doing it. Bed time here for me, hopefull back to normal tomorrow. will be relieved to have my perfect zodiac set back in my hands again and would go mad if is was to lose them.

I was in my GH and went to eat...came back to find my account logged out and stating I was temporarily, then permanently, banned; however, I was reinstated before my support question could even be sent...

I asked Gaile in ID1 why...and why those of us affected didn't even get an apology for an "accidental" banning? She said we should've at least got one...

Well, my reply to my ticket from GW Support was "We need your account name, e-mail, etc."...Hmm...such support, since it is needed and sent with EVERY support ticket you send! Ah well, just glad they don't have their finger on the red button in the White House!

had same stuff as u did ..

sent a msg to support twice

1st got me an auto msg crap
2nd was closed w/o a reply

I am not banned, and I absolutely know I have never done any wrong in GW (along with many other games).

While this situation look interesting, and perhaps Anet's fault, it is a good idea to remind and refrain yourself from reaching real permanent ban.

I am going to check around other national region of forums to see if they have anything close to such mass. Would report back if anything similar, if not, I won't bother posting anything.

... oh yea, and I darn hope those afk leechers in fort aspendwood are all banned... I should go play aspendwood now to see.

If Anet is smart I think they would unban all accounts that were in that large ban bunch, re-review the accounts to make sure that indeed they did or didn't do anything wrong and then ban all account that seem to be doing stuff wrong.

Concerning AFKing in the rings: I was doing that today for 8-9 hours while I was at work, no ban, or Net Errors.

With regards to ANets ongoing efforts to clean up the servers, they have my whole-hearted support. I have personally admined a gaming server in the past, and I'll tell ya something guys: it's a never ending battle against the unethical behavior that comes with online gaming. The moment a game stops being admined, is the same moment the game goes straight to hell. While their approach may need some refinement, I feel these kind of actions do far more good than harm.

Well, I just got home and discovered my recent banning.
Or, my account got 'suspended' for what I'm guessing is 24 hours, for 'inappropriate language.' Either way.
It says I've got 15 hours left, so I'm guessing it's obviously not a permaban.

I just find this rather funny, considering that, I would say a good percentage of the Guild Wars community uses inappropriate language. It's common in today's society, particularly in online conversations. It's more or less habitual as well.

So, if '4,000' people got banned for bots, and others have been banned for general misconduct, that's got to be a lot more than 6,000 bans. Few of which have been corrected.

If they didn't want inappropriate language present in-game, then why did they make the ability to take OFF the chat filter? WHY?

Rule 3 of the Guild Wars Rules of Conduct states:
"You may not use sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language."

Is THAT classified as 'inappropriate language'? Becuase I don't recall doing any of the above in the last 24 hours of gameplay, or before for that matter.
Perhaps once in an argument, but people argue all the time, so what?
If people don't want to recieve negative retorts directed at them due to an argument, don't start arguments in general. Matter of fact, why not just go to a different district?

They say all this, yet they put a chat filter in-game, which can be turned OFF, thus allowing the majority of inappropriate language to be read. If people don't want to read it, don't take off the filter.
I realise a lot of stuff isn't caught by the filter, but what exactly do they classify as 'inappropriate language' aside from the above? If there's anything I do wrong in GW, it's swear in abundance. Yet, nowhere in the rules of conduct does it state that 'swearing' is prohibited. So for what 'inappropriate language' did I get my account suspended for? I realise 24 hours is nothing compared to a permanent ban, but I haven't been home for the majority of the day, so to come home to find that I can't do one of the few things I enjoy while home, simply because of language abuse, really angers me.


I'm sending a message to GW Support as we speak, so my appologies for the rant. I'm just slightly amused by this, and in all honesty, think that if they're going to ban so many people, they should at least give a less-vague description of WHY said users are being banned.
Suspending accounts for inappropriate language could mean suspending literally 90% of the game's community if it's such a bad problem. Good luck with that is all I have to say. Ban all, ban overhaul, or issue strict chat filtering at all times.

Great plan, let all the bots that were banned quickly trade all their stuff to another account, real great plan.

I agree with Cursed; however, Anet banning someone for buying and playing both games...reaching Master/Grandmaster titles, Ally title, >7 mil XP on your char, 1000's of hours of playing time, etc...how is that person considered a bot??? Even for those afk on a festival circle? What are they farming? A title... Their bot hunt needs a major refinement...or are witch hunts making a comeback?

I was unbanned after about 2 1/2 hours.

After being unbanned I decided to complete raisu palace(the mission I was on when I was banned) and during the mission a guildie was dc'd and banned, it appears that the bans are still happening, I decided to log out until this problem has been solved, I don't want to be permabanned twice in one day.

The bans appear to be random errors, I'm sure anet will work hard to prevent this type of problem from continuing; if they don't their sales from chapter 3 will be dismal at best.

hmm did everyone that got baned had -50 grim cesta ? anyways im glad this is over-- and honestly i think ranting the mistake that happened s not the best you can do -- i mean i was about to cry when i thought my 3 fow's are history but now i know that 1000+ bots are history aswell maybe this wont become diablo 2 after all -> peace




Edit: i checked elonas international just now. there are like 3-4 afk mo/w ><

wtf 6 hours passes three emails sent nothing resolved still banned

muliple emails about the same issue = more time spent on said issue. only email once unless they ask u for more info, etc.

Got home today from school just to find out that I've been ban, I left the game on and my character was just standing there at Cavalon. Got home saw that my game was disconnected, try to log back in and BAM! code=045 said i've breach the code of conduct and that I've been perminately ban. No warning mark, no explanation. Right I'm contacting them via email as to why I've deserved such punishment. Bough GWF two month ago when it was released and got GW just a week ago ($120 CAD), and now to find myself in this situation is very fustrating. Has anyone else getting ban for just standing still?

OK... fortunately i was not one of the accounts that got banned 9accidentally or otherwise)

now i see all these thank yous from people who of "un-banned" which is nice and all but...

I'm also thinking... WTF!

supposedly 4000 got banned for "bottin"

last post from gaile stated that roughly 116? where unbanned due to an internal error

as gaile goes on (ntohing against you gaile) she states how she knows that is a low percentage being unbanned but seriousely what i saw was 116 FALSELY BANNED PEOPLE

seriousely and you folks that got unbanned are saying thank you...

wtf is wrong here people you got unjustly banned and your thanking them...

Gaile and support great job fioxing the mistake... but come on now

this goes way beyond a sorry for the mistake

WHAT is being done to prevent this
HOW do you plan on giving back the time you STOLE from those players
WHAT about all the people who dont read these forum poor little Johny is banned and crying in his room because all he loves to do is play GW and doesnt read the fansites...
WHAT is the cause of this
WHO is responsible


this is a major concern for me!... i am sorry for the "hate" im directing but really today is a bad day to be an employee of Anet someone really F-ed up

Maybe u just need to get out a little more.

I've gotten the same message since I got home at around 5.
Although it doesn't say I've breached the Code of Conduct, just that I've been suspended for 'inappropriate language' which still confuses me.
I have around 14 hours until I can play again.
I'm guessing it's a 24 hour ban, but I get the same Code=045 as you, just different wording?
Makes no sense to me, I sent out a 'ticket' to support asking wtf was up, so, hopefully I get a response. If I am indeed at fault, ok then I'll wait, if not, I just wasted an entire day wondering why I've been banned for absolutely no reason.

It seems more people are getting permanent bans than simple suspensions.
This is confusing.
We should have seen something like this coming as soon as Kisu replicated himself 15 times in one server and the gifts neglected to fall after the celestial orbs neglected to appear for the final battle.
Wintersday was never like this.
I feel a sudden urge to abandon Factions and return to Tyria where I belong, haha.

anet is having a bad couple of months here

1. GW:F CE is delayed approximately a week. Many players who had paid good money for this were entirely locked out of Factions, despite having free access during the preview event.

2. First Dragon Festival event doesn't go off, as it is interefered by the mini-quest announcements. Last event is seriously bugged, with most districts unable to win.

3. Hundreds (thousands?) of people falsely perma-banned.

gg!

hmm so let me get this straigh, from my point of understand is that they have a bot on their side the goes around banning people because it thinks that those people are bots?

My banned guildie has now also been unbanned, it only took 45 mins for her. Anet seems to be working fast and doing their best to fix the problem, and that is all anyone can ask. Bugs and errors are allways to be expected when dealing with computers, and were this not the case I would be out of a job. All you can do is cross your fingers and hope that the next big glitch is a long time in coming.

I went to support page and cant find out how to email them... I also went afk and got lucky title... I dont know the first thing about bots... i've had factions for like 50 days now and just got prophacies a week ago and now im banned .... Can someone please tell me how to email them.. Thank you... Todd

There was a big No-No on Anets side. however Gaile Grey has already responded =)
http://www.guildwarsguru.com/forum/s....php?t=3071267

EDIT: Sorry Inde didnt see you already posted that link

Around 6 hours since i have been banned. No reply yet from support. I hope every fair player gets his account back.

yeh this is outrageous, i've put so many hours into the game and like 5 sets of 15k armor and expsensive wep, I play to the point where I fail my college midterm and I don't remember the last time i've pissed someone off. I hope this is some sort of mistake on their end. very fustrated.

this is why i prefer not to take part in holidays that arent taking place during real holidays!

This is really ef'ed up guys i hope something gets solved, thats a load of bologna

There are +2 million accounts. Around 4,000+ were banned. 115 of these have been unbanned, or less than 3% margin of error. (source: Gaile: http://www.guildwarsguru.com/forum/s...php?t=3071267).

It was either do this, or don't ban bot users at all.

I suppose some people just can't take one for the team. Ban me for a week if it means you get all these botters, I don't care.

Ive been sitting here, with nothing to do cause my x-box is old, being banned from guild wars permanently for absolutely no reason at all... is anyone else still banned or just recently got banned?

well at least we know they are working on it, good news.

I think those numbers are off a bit. Out of 115 people, at least 3 are in my alliance...what are the odds of that? And I recall another person saying that several guilds in his alliance had members banned. One of the people in my alliance that got banned was in a teamspeak server with several others that got banned at the same time.

There's 3 or 4 members of my Alliance banned, however, in my specific guild? I have no idea. I wouldn't be surprised if I wasn't the only one out of 60-odd members.

4,000 bans seems like quite an understatement, let alone 115 corrections.

ok wtf i never use a bot or did anything wrong ive even given ppl free greens and golds for no reason im still banned without any idea why this isnt right