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Originally Posted by Gaile Gray
An exploit was recently discovered in Guild Wars that allowed client-hackers to travel to a hidden outpost. From that outpost, they could travel directly into the room containing Mallyx, the final boss in the Domain of Anguish.
This hidden outpost existed strictly for testing purposes and was never accessible through normal play. Only by hacking the client, or partying with someone who had done so, could a player access that outpost. We eliminated the exploit with a build today. We also conducted a detailed investigation into who accessed this exploit and other hidden outposts. As a result of this investigation, we permanently banned 117 players late Wednesday night, Pacific time, and we will ban more accounts as appropriate as we review additional logs gathered after the initial bans. In our investigation, we took into consideration extraordinary circumstances such as players who might have been transported to the outpost unwittingly and against their will by a party leader who was hacking the game. We chose to permanently ban these 117 accounts because it was clear that the players involved had intentionally exploited a server vulnerability for their personal gain. ArenaNet gives the highest possible priority to maintaining the security of the game and protecting the game economy. You can assist us by letting us know, via the Community mailbox, if you learn of an exploit. Protect your own account by refusing to use exploits and declining to share information about their uses with others. http://wiki.guildwars.com/wiki/Gaile...0_January_2008 |
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Update:
http://www.guildwarsguru.com/forum/s...&postcount=351
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Originally Posted by Gaile Gray
I will share several bits of information, and then will read the other pages in the forum. But let me answer some of the many comments being offered here, all based on the position that was really pretty clearly detailed in today's Dev Update:
We do understand that some people will be angry about our actions, even if they were not personally involved in the exploit. I think we can all agree it's not a pleasant situation from any viewpoint. But we must put the game community as a whole above the interests of the individual player, when the actions of the individual player can have negative consequences upon all players. And that is what we have done. Players who were banned may submit an appeal. Each such appeal will be carefully and respectfully researched and I truly hope that your personal situation is such that your account might be reinstated. But in all honesty, for quite a number on the ban list, that simply will not be possible. And as distressing as it is for more than the individual players involved, some players will find their ban must be upheld, for the good of the game. Thank you to those who support ArenaNet in making this painful decision. And our sincere thanks to those who knew of this exploit and did not use it, or who kindly reported it to us directly, so that we could prevent a major impact upon the game about which all of us care so deeply. |
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Originally Posted by Gaile Gray
Sorry, but I have to make a correction: Please submit a Support Ticket. Support is gathering and reviewing all appeals. ArenaNet is involved in setting parameters and may be involved in assessing the appeals. But emailing or PMing me is not going to be fruitful -- appeals must go through Support.
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) So, as you see, they're quite valuable.
