NCSoft Account Issues

This "ship" is now Noah's Ark.

I have forgotten my username and password, but to be it worse, my game account e-mail is shut down and my old NCsoft account is merged to it, so can't merge my GW account to new the e-mail. Is there a way to solve this problem?

If i remember correctly, when I hassled support about this a few months ago they said that anyone who has purchased via the in-game store has has an NCsoft account automatically tied to their GW account, which may be why so many people can't remember making one themselves.

I got lucky and logged into my NCsoft store account (that I had never created). As with Asyntyche, my NCsoft username was the username part of the email address linked to my Guildwars account (everything before the @). The NCsoft password was my Guildwars password followed by a "1."

Well I've never bought anything from ingame store.

This is exacty how it worked for one of my guildies, who is 100% certain that he never made that account on the NCsoft site.

Unfortunately, applying that trick to my GW login email, I end up with an illegal username. What a mess...

I'm optimistic though, I've been in contact with a real person and have provided them with all the info they asked. I guess I just need to be patient now while they work their way through what might well be thousands upon thousands of tickets.

Lots and lots of people are having issues just like that.

I know for sure I am.

I am paying close attention to these threads because i want to see how A-net handles them.

A-net is the recipient of a lot of hate from a lot of people. Sometimes they deserve it (Ursan, Regina, SoA Axe) but most of the time they really don't in my opinion, in most cases it seems that the players have unreasonable expectations and tend to express them with rage......

This tho is a really good oppurtunity for A-net to either shine or fail. The PlayNC accounts caused me a lot of problems back when they were first introduced and I still can't even remember making one, but I am recieving the same error so it stands to reason that I did............

Now I know that if I did and forgot that it is my fault for forgetting, and if I was the only one I would simply be silent and deal with it.........

But I am not the only one, a lot of people seem to be in the same situation as we are judging from the posts about the topic........

So A-net can handle this several ways but in the end there are really only two that matter.......

They can do what they always do and pretend that there is no issue and have one of thier CR's blame player incompetence or exploitation and explain why it is not thier fault that YOU and I couldn;t get the free storage pane.........

OR

They could use this as an oppurtunity to do something they have never done before and create some goodwill. They claimed that this update was a show of appreciation for thier players. Lets see if they mean it. They have the option to make the free storage pane a gift instead of a limited time offer to those who meet the criteria they set forth. In my guild alone almost half of the people have question marks over thier head about plaync. The other half seems to be having no issues and are enjoying thier storage panes.

It will be interesting to see if A-net continues thier tradition of "If you cannot comply with our wishes and play and act the way we think you should and stay on the invisible rails we have created for you then you are not worthy of our attention" or if they make a break from thier normal BS and say "Hey we really do appreciate you and we want you back for GW2 so we are going to revise things and make the storage pane available thru the in-game store."

This is a real oppurtunity for them to begin to earn some forgiveness for Ursan Blessing and possibly regain some goodwill from the only people that really matter......... the players.

Time will tell, but it is gonna be interesting to see which way they go.

Am with you my friend i myself post this
http://www.guildwarsguru.com/forum/s...php?t=10369880

having the same problem over and over....big problems are hanging around NCSOFT database.

Yo ho ho, maties! This is indeed a ship! And we are down in the stinking bilge!

NCSoft should have a new banner on their web page: Surrender All Hope Ye Who Enter In

Yeah, it thinks I got another account too that GW is associated with.

Methinks NCSoft is going to take a long time to correct this problem. I would suggest to ANet that they just give everyone the free storage pane and save us all a lot of time and effort.

Dangit, you beat me to it, i was thinking it .. then i read it ^^

Well just checked my old emails and the receipt from the items i bought from the in game store doesn't contain any information on what my login name is for my NCsoft account. So how the hell do i find out what it is? lol

Have got to say am slightly disappointed with the whole ncsoft/plaync account confusion. Surely there must be a better way of setting it all up!

Same problems here, account already linked to another ncsoft account ,my EX girlfriend got me the imp upgrade as a suprise for christmas and now she says she forgot the password for her ncsoft account,why they couldnt have just given us all 1 free storage pane without having to go through all this nonsence is a mystery to me, it isnt as if we will all suddenly start to use their ridiculously overpriced shop just because they forced us all to sign up accounts to it , talk about a retarded present, thanks anet........

+1

I think i either signed in to report a bug or do wit that direct song crap that broke.... i have found an play nc password but no account name. It's early in the month, lets see if thier support works....

Had the same issue; luckily, from older .txts and e-mail logs, I found out i had another NCsoft account I made in 2005 that had the GW account linked to it.

There are several entries on the NCSoft support FAQ about xunlai pane/gw acc issues.

Slowly transforming in to a mammoth tanker.


Account linked, no idea to what. Can't even submit a ticket because that system won't let me register OR log in. I've given up on it. I'll make due without the extra pane.

Same here, I guess I will have to do without the extra storage.

JUST GIVE EVERYONE THE FREE STORAGE WITHOUT THIS BULLSHAT, THANKS.

Add me to this sinking Titanic. Already have a ticket submitted since yesterday. Having a similar issue to this but I can sign in to my Master account, just can't link the two accounts together.

there really is no need for this account linkage. Just push us the free storage tab in game.

Try the "forgot password" option, if it is your user name then you should get an email with your password. If you don't get any email, then it probably wasn't your user name.

We need a bigger boat, i hate sitting on someones lap

Same thing here, never linked my account and all my keys are invalid. Waiting on support......

Careful, that someone may just be sporting a ear to ear grin on their face.