Xunlai Tournament House News

Wish Swiftdeath

Desert Nomad

Join Date: Feb 2007

Mo/W

I kinda see it as a necessary evil - one thing i'd say is that the lag is a bigger issue than this XTH. It's just a shame we probably won't even have a proper tournament never mind predictions since people will be lagging out left right and centre.

Prepare for the QQing

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

Thanks for the update Regina.

Sora267

Sora267

Krytan Explorer

Join Date: Dec 2006

Thank you for taking the time to fix this!

dame nayru

Ascalonian Squire

Join Date: Apr 2009

E/

Quote:
Originally Posted by Regina Buenaobra View Post
We apologize for any inconvenience this has caused.
....I think free money is not normal, so you don't have to apologize. That's a bonus you give us. If someone claim it like a child, he need to see himself in a mirror.

Information is a good thing, but apologize not

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Quote:
Originally Posted by Regina Buenaobra View Post

We’ve decided to take Xunlai down to ensure the issues are thoroughly resolved. As soon as we have a good estimate on when it will be available again we will let you know.

We apologize for any inconvenience this has caused.
1). I REALLY HOPE THEY LIED ABOUT TAKIN IT DOWN!

2). Inconvenience.....complete understatement

ATLEAST I GET MY FREE Z-KEYS!

Verene

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

Thanks for the update, and hopefully things will be up and working again soon.

kupp

kupp

Jungle Guide

Join Date: Feb 2008

The Shiverpeaks

[KISS]

W/

Regina: what about the June voting? Will that be simply canceled or will this month's mAT simply be postponed (wich I'm guessing it won't)?

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Quote:
Originally Posted by kupp View Post
Regina: what about the June voting? Will that be simply canceled or will this month's mAT simply be postponed (wich I'm guessing it won't)?
The tournament is scheduled, but there will be no June voting. XTH is down for extended maintenance. We're working with the web team to get a notification message localized into multiple languages and up on the XTH website, so this should be up tomorrow.

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Is it down for good? or just temp?

Roy_

Roy_

Academy Page

Join Date: Dec 2008

Whatever Floats Your [Boat]

A/

Quote:
Originally Posted by dame nayru View Post
....I think free money is not normal, so you don't have to apologize. That's a bonus you give us. If someone claim it like a child, he need to see himself in a mirror.

Information is a good thing, but apologize not
I have to completely agree with this, free money is not something you need to apologize over.

Jessyi

Jessyi

Krytan Explorer

Join Date: Dec 2005

Mo/

Shit sux.

But you gotta do what you gotta do.

Cale Roughstar

Cale Roughstar

Desert Nomad

Join Date: Jan 2007

Canada

Guy In Real Life [GIRL]

W/E

Thanks for the update! Any word on when we might get our points now would be awesome!

zelgadissan

zelgadissan

Forge Runner

Join Date: Feb 2008

The Warrior Priests [WP]

Me/Rt

In before all the ridiculous QQ about not getting your free money that you did nothing for.

Thanks for the update Regina.

kupp

kupp

Jungle Guide

Join Date: Feb 2008

The Shiverpeaks

[KISS]

W/

Quote:
Originally Posted by Regina Buenaobra View Post
The tournament is scheduled, but there will be no June voting. XTH is down for extended maintenance. We're working with the web team to get a notification message localized into multiple languages and up on the XTH website, so this should be up tomorrow.
Okay, thanks for the info.

Regina Buenaobra

Regina Buenaobra

ArenaNet

Join Date: Apr 2008

Me/

Quote:
Originally Posted by Cale Roughstar View Post
Thanks for the update! Any word on when we might get our points now would be awesome!
Unfortunately, at the moment we don't have an estimate, because they're still doing some detective work on the back end. But as soon as they know and I'm cleared that we can let the public know, I will update this thread.

[DE]

[DE]

Hugs and Kisses

Join Date: Oct 2005

Scars Meadows

If Anet must disable the XTH for a month or two so that they can fix the reoccurring problems that they keep having then I'm all for it.

Nessar

Nessar

Krytan Explorer

Join Date: Jun 2008

West Siiiiiiiiiiiiiide

Gwen Has A Thing For [Pyre]

Goodluck to the team, I hope they can work out the bugs & kinks.

Thanks for teh infos.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

gee I guess I am psychic ....so no points for me this month and none for the next month (or two)....(one of my accounts did horribly and I didnt even bother to put in a ticket for it). I figured there was no way in this world they would have it working again quickly, and yep I was right.

oh well guess I will have to do some of them zaishen pvp-jade quarry and fort aspenwood-bounties for my keys this month.

SUPERMAN`

Academy Page

Join Date: Jun 2009

Hmm..maybe the price of key will go up.

Thanks for the info.

MarkusParkus

MarkusParkus

Lion's Arch Merchant

Join Date: Oct 2008

Plymouth, Uk

[TPoN]

A/P

Thanks For The Info Regina... Cant Say Im Goin To Complain About The 'Lack Of Free Money' Lol... At Least Its Happened When I Cant Get On Gw !
Lol.
Markus.

Gun Pierson

Gun Pierson

Forge Runner

Join Date: Feb 2006

Belgium

PIMP

Mo/

Tx for the heads up. Good call imo to take xunlai down until it works properly.

AngelWJedi

AngelWJedi

Furnace Stoker

Join Date: Sep 2008

orlando,florida

Society of Souls [Argh]

Rt/E

okay i can understand it but it still kind of sucks. i too hope this wont effect those that havent gotten their points yet. but i dont get is, all this time they chose to do it now? why not these issues started happening?

Ph33rtehGD

Ascalonian Squire

Join Date: Jan 2008

Krazy Guild With Krazy People

E/

I'm sorry about this, I'm about to be extremely cynical, but I feel like I have to ask. Regina, is the taking down of the tournament house a convenient way to phase it out? I always felt that the tournament house was something that wasn't going to last and this is giving me a bad feeling, especially with the lack of time line. I'm not saying a committed time line is needed though, it just gives me a bad feeling.

Braxton619

Braxton619

Desert Nomad

Join Date: Jul 2008

A/W

Good idea Regina. Taking the XTH will help fix it and I will be glad with that.

As long as XTH remains, I will be happy with Guild Wars.

Thx on the info.

Verene

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

Quote:
Originally Posted by AngelWJedi View Post
okay i can understand it but it still kind of sucks. i too hope this wont effect those that havent gotten their points yet. but i dont get is, all this time they chose to do it now? why not these issues started happening?
Probably because, as Regina said in a previous thread, the problems were not all caused by one single issue (as in, what was causing some people to not get points last month or the month before was not caused by the problem there was for the May points), and I don't think there was ever a problem so widely spread as the one this month.

Cacheelma

Cacheelma

Desert Nomad

Join Date: Jun 2005

The Ascalon Union

Me/Mo

A step in the right direction for admitting the failure and trying to fix it.

+1. Good luck and hang tough.

UndeadRoadkill

UndeadRoadkill

Krytan Explorer

Join Date: Feb 2006

To all the people effectively saying "points are free, you did nothing for them, so shut up," please keep in mind that many people bought multiple accounts for the express purpose of XTH. They basically payed IRL money for those points, so try to understand where they are coming from.

Lord Xivor

Frost Gate Guardian

Join Date: Jan 2007

Fort Bragg, NC

Our God Is A Consuming [FIRE]

Rt/A

Thanks Regina. I did not get my points and I did contact Customer Support as you had said originally. I am not griping about it. Its free in-game items. Life goes on.

Thanks for making us aware of what is going on. I will await the newly fixed and XTH!

Evil Eye

Lion's Arch Merchant

Join Date: Dec 2007

P/Me

Just let everyone vote after the mAT is done.

Dont Nerf The Perma

Frost Gate Guardian

Join Date: Jun 2009

A/D

yes hopefully the z key price will go up. This will probably make these 2 month's monthly tonics valuable since no1 has the zkeys to get them

thx for the info ^^

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Does the XTH get shutdown permanently or just temporarily?

talon994

talon994

Wilds Pathfinder

Join Date: Mar 2009

Ontario,Canada

聖光麒麟

W/

Well a step in the right direction and now that its temporarily shut down the gtob will stop having QQ parties after every single update

Neo Nugget

Neo Nugget

Site Contributor

Join Date: Jan 2006

R/

Alright, that saves me the trouble of checking back every day to vote

Who needs june voting, the dragon festival should be coming up soon.
Thanks Regina.

False Maria

False Maria

Academy Page

Join Date: May 2009

Legendes Infernales

Rt/Mo

Quote:
Does the XTH get shutdown permanently or just temporarily?
Man, some of you really need to work on your reading comprehension.

It's temporary, but don't expect it to be back any time soon.

Divine Ashes

Divine Ashes

Wilds Pathfinder

Join Date: Aug 2006

Chicago

LFG

R/

Yes, they would not be working on FIXING it if they were just going to take it down PERMANENTLY.

I'm just happy an announcement was finally made, and that some of the confusion as to what would be done has been cleared up. Maybe now we can all stop QQing and take it for what it is.

Thank you for the update.

Shayne Hawke

Shayne Hawke

Departed from Tyria

Join Date: May 2007

Clan Dethryche [dth]

R/

Actually, I'd be all for not seeing the XTH come back at all. It eliminates a chance for people to gain money for doing relatively nothing, prevents people from abusing the system through multiple accounts, and cuts back on needless crying about "why can't I get my points yet," or "what teams/people will win the tourney this month." Plus, it'll take time away from ANet's already busy schedule to fix this system and put it back into motion. I'd much rather know that time was spent on skill balances or bug fixes.

Helix Dreadlock

Helix Dreadlock

Jungle Guide

Join Date: Jan 2009

Imperial Sanctum

Legendary Drunken Masters [DUI]

E/Me

Quote:
Originally Posted by False Maria View Post
Man, some of you really need to work on your reading comprehension.

It's temporary, but don't expect it to be back any time soon.
Funny how I re-read the entire thing multiple times WITH NO statement even cluing to it being shutdown temp.

rick1027

rick1027

Jungle Guide

Join Date: Apr 2006

W/R

Quote:
Originally Posted by Cacheelma View Post
A step in the right direction for admitting the failure and trying to fix it.

+1. Good luck and hang tough.
just what i was thinking lets get it fixed

pumpkin pie

pumpkin pie

Furnace Stoker

Join Date: Jul 2006

behind you

bumble bee

E/

Thank you Ms Regina B for news and stuffs.

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

Quote:
Originally Posted by Helix Dreadlock View Post
Funny how I re-read the entire thing multiple times WITH NO statement even cluing to it being shutdown temp.
Answer me this; if they were going to shut it down permanently, would they bother fixing it? No? Try reading again.