24 Jun 2009 at 12:42 - 56
hmmm.. Thanks for the update? I am not the grouchy old man yet, but, isn't her job to do stuff like this? Is this not what she is paid to do?
You all act like anything and everything good or bad that comes down from ANet is like mana from High Above. What are you guys? stereotypical meek, obedient, computer nerds?
ANet messed up, in the design of the XTH reward system, messed up the fix, and messed up on PR and now need to break their promises.
I mean, statements like, there may be problems, (when there are obviously problems), will be addressed next day, (when it has been about a week and may be months), Send emails, (when you don't have to send emails), we are almost there making progress (when the solution may be weeks if not months away).
I don't fault the messenger for the messages when they are wrong, but its the nature of the job as a PR person. You get blamed and if you want to do a good job as a PR person you need to be able to spin or get better info to the masses so you and ANet don't get blamed.
The problem I have is the, stock answers, what seem to be the lack of effort being put in fixing the problems and keeping the masses accurately informed and satiated.
Guys, this is not homework, or free stuff.. this is real world, real jobs, real money, and real service. While overall, what ANet has been doing with GW is deserving of praise, the recent performance regarding XTH is fail.