XTH has become an epic fail

w00t!

Wilds Pathfinder

Join Date: Aug 2005

Sorrow's Furnace Hot Tub

RoS

Mo/Me

Quote:
Originally Posted by QueenofDeath View Post
I don't need an explanation about XTH it's gone and that's all the really mattered. Soon SF and then we can move onto other things to make the game more balanced for everyone. )
Thread winner!

Martin Alvito

Martin Alvito

Older Than God (1)

Join Date: Aug 2006

Clan Dethryche [dth]

Quote:
Originally Posted by Black Metal View Post
Instead, we don't deserve an explanation, and that irks many. This is the new, improved CR we are talking about.
Your best bet here is to post an open letter about that specific grievance. A lot of people (me included) will agree with you, but you need an argument about how the problem is systematic and what needs to be done if you want to see changes.

I hate to be mean here because of prospective IRL consequences, but if you feel like you're getting poor customer service and that the issue merits attention, you need to draw attention to the problem. Resurrecting a quasi-dead thread is much less likely to do that than a new, focused thread on the issue.

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

There have been several open letters posted to Anet over the last 2 years or so (the point at which things started going downhill), with titles that made it abundantly clear that a response from CR was hoped for. I don't believe in any of those types of threads, official responses are ever written. Those tend to be more venting (one-sided) threads than open dialogues. I think people have given up trying these sorts of things, and go straight to bemoaning and criticism. I can't say I blame them. Case in point.

Lawliet Kira

Wilds Pathfinder

Join Date: Dec 2006

E/Me

i forgot all about xth 2 weeks after it went down

Shadowspawn X

Shadowspawn X

Jungle Guide

Join Date: Jun 2005

Fellowship of Champions

R/E

Quote:
Originally Posted by Longasc View Post
I wonder if the XTH guys got replaced or fired.
At some point wasn't the XTH project farmed out to contractors? There was a great big redesign of the site and people were forced to log in with their actual game logins. Then XTH went away hopefully for good.

lactatemike

lactatemike

Frost Gate Guardian

Join Date: Apr 2006

W/

I hate to be the one to point it out, but Anet hasn't exactly been just ignoring everyone and wasting time. They just have more going on. . .

Cut 'em a break. XTH is gone. Let it go.

http://www.emilysatrium.org/2009/10/arenanet-wish.html

war330

war330

Academy Page

Join Date: Aug 2008

[BonD]

Mo/E

/agree on bringing the XTH back

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

Quote:
Originally Posted by lactatemike View Post
I hate to be the one to point it out, but Anet hasn't exactly been just ignoring everyone and wasting time. They just have more going on. . .

Cut 'em a break. XTH is gone. Let it go.
let them tell me it's gone and I'll let it go in a second

Hyperventilate

Hyperventilate

Krytan Explorer

Join Date: Nov 2007

Somewhere in California

I Gots A Crayon [Blue]

Me/Mo

WTB Xunlai Tournament House


I miss my XTH.

Daesu

Daesu

Furnace Stoker

Join Date: Oct 2008

Quote:
Originally Posted by lactatemike View Post
I hate to be the one to point it out, but Anet hasn't exactly been just ignoring everyone and wasting time. They just have more going on. . .

Cut 'em a break. XTH is gone. Let it go.

http://www.emilysatrium.org/2009/10/arenanet-wish.html
Yup and they lied to us about wanting to fix this a long long time ago.

Ownage Ritual Lord

Ownage Ritual Lord

Ascalonian Squire

Join Date: Aug 2009

Almighty Kurzicks of Cantha

Rt/

Never actually used it but I would start if they brought it back

Firebaall

Firebaall

Krytan Explorer

Join Date: Sep 2006

If they can't fix the broken "update" to the XTH, then bring back the old version. It worked for the most part.

Shameful that they are hiding over this issue.

s73ve_o

s73ve_o

Frost Gate Guardian

Join Date: May 2005

W/

Quote:
Originally Posted by Firebaall View Post
If they can't fix the broken "update" to the XTH, then bring back the old version. It worked for the most part.

Shameful that they are hiding over this issue.
what a lot of people are arguing though is that the old version DIDN'T work; that it was completely broken and the game would be better off without it.

slowerpoke

slowerpoke

Desert Nomad

Join Date: Jul 2007

Cuba

distributing the last set of points that weren't given out would be a good start

Black Metal

Black Metal

Desert Nomad

Join Date: Jan 2009

N/

Quote:
Originally Posted by s73ve_o View Post
what a lot of people are arguing though is that the old version DIDN'T work; that it was completely broken and the game would be better off without it.
a lot more people are arguing that either fix it, or announce that it's being scrapped for good

this quietly ignoring it and our concerns doesn't cut it

jray14

jray14

Krytan Explorer

Join Date: May 2005

NC, USA

Ohm Mahnee Pedmay [Hoom]

Quote:
Originally Posted by Black Metal View Post
a lot more people are arguing that either fix it, or announce that it's being scrapped for good

this quietly ignoring it and our concerns doesn't cut it
Well, I'm giving them the benefit of the doubt and assuming that they're actually working on it, albeit at a snail's pace. And if that's the case, then I'd rather have a late fix than a premature throwing in of the towel.

On the other hand, it's possible that this is just a clever strategy for nixing the XTH while appearing to be working hard to save it, thus catering to both camps and leaving only the closure-cravers out in the cold. I prefer the innocent-until-proven-guilty approach though.

s73ve_o

s73ve_o

Frost Gate Guardian

Join Date: May 2005

W/

Quote:
Originally Posted by Black Metal View Post
a lot more people are arguing that either fix it, or announce that it's being scrapped for good

this quietly ignoring it and our concerns doesn't cut it
yes but i was responding to what HE said not everyone else, hence the quote

EDIT: errm responding to the first part i mean, my apologies

DreamWind

DreamWind

Forge Runner

Join Date: Oct 2006

E/Mo

Quote:
Originally Posted by Avatar The Element
i forgot all about xth 2 weeks after it went down
So did most people probably. This is a good argument for removing a lot of the crap that is in the game.

chaosincarnate87

Wilds Pathfinder

Join Date: Oct 2006

Behind You ;)

DPR

Quote:
Originally Posted by slowerpoke View Post
distributing the last set of points that weren't given out would be a good start
i think that everyone would get over the fact that its done if anet would own up to what they said about distributing the may points. thats the only particular reason i even hold a grudge at this point. if we werent gonna get em dont tell us for 5 or 6 months that we will just tell us we wont and let it be done. i just kinda miss watching the matchups as they unfolded with my fellow guildies, it was always entertaining making side bets and such with them over various rounds. and actually thats where the zkeys generally went, to the person who had the better side bets, which was cool that i could bet with the house's money pretty much.

lilDeath

Krytan Explorer

Join Date: Sep 2006

Treehouse #1

W/

Enough time has passed for them to test XTH, put it through its paces and put stress on it.

The time has come to let the community officially know WTF is going on - Will XTH COME or GO?

Man the RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO UP!

Coney

Coney

Wilds Pathfinder

Join Date: Aug 2008

XTH was apparently contracted out, and has lead to all kinds of bugs/issues (as well as apparently account hacks).

It is dead now. GG Anet. Way to kill account purchase demand.

Premium Unleaded

Wilds Pathfinder

Join Date: Aug 2005

PvP rewards should never have been given to people who didn't PvP to earn them in the first place.

Xeridian

Pre-Searing Cadet

Join Date: Aug 2005

KEG

R/N

Quote:
Originally Posted by esthetic View Post
After a couple of months of ANet ignoring XTH, i quit playing GW.. Like many, I bought extra accounts and was actually spending a few days a month observing PvP matches and seeing the meta changes and getting to know the ppl and styles of play in high rated GvG. Making predictions and watching the monthly matches. I loved it when I got a couple correct. IT was fun.

Well after they kinda sold me the accounts they kinda ditched the XTH and just kinda screwed me. So i started playing other games. Well i have spent a couple hundred dollars since i quit a few months ago on other games.. money that ANet will not get. I also was a 20-30 hour a week GW junkie now i dont think i will even buy GW2 or AIon for that matter.

I dont know if others feel the same way but ANet had me from pre sear and somehow just screwed it up with the misqueues and i feel they have alienated me.
No one wants your whiny self in the game, no one asked you to buy multiple accounts and ANET is not "Out to get you" just because XTH had bugs and issues that just happened to come out around the time YOU decided to buy multiple accounts instead of concentrating on one. Stop blaming others for your decisions and take a little responsibility for your own endeavors. I hope people like you don't get GW2 so I don't have to deal with your whiny little ass... I am so sorry that the whole world revolves around you and the world missed the memo.... GET A LIFE DUDE!

Daesu

Daesu

Furnace Stoker

Join Date: Oct 2008

Quote:
Originally Posted by lilDeath View Post
The time has come to let the community officially know WTF is going on - Will XTH COME or GO?
And that is what I really hate about how ANet does things. They promised the community that they will fix it, but they are actually placing it in such a low priority and barely working on it so much so that they might as well come clean and tell us they are NOT fixing it.

Unless they are intending to mislead their customers into buying more game accounts for XTH?

The customer relations implications around the fixing of the XTH is really bad that I declared to my friends that I am not buying GW2 because of how ANet handles issues like this.

DutchSmurf

Krytan Explorer

Join Date: Jun 2006

The XTH is/was a minor part of GW1 and simply isn't worth spending much time on anyway. That people bought multiple accounts just for the XTH is their own fault, Anet isn't responsible for it. The XTH was bugged, always was. In May it collapsed. Anet tried to fix it, told us they would give it a last shot. Obviously that didn't work. Yes, they could have told us the outcome. But I think most people figured out by now that it isn't coming back.

Kronos Ledaloth

Kronos Ledaloth

Forge Runner

Join Date: Sep 2007

Italy

Spirits From Hell [SH]

E/P

The fail this time isn't from anet
Many ppl's used to register like 50 or more accounts to get lot of keys every months. That's their fault

Fay Vert

Desert Nomad

Join Date: Apr 2006

R/

The file IS from ANet

It's not about Xth, it IS about the total breakdown in customer relations.

Why won't they just say it's gone for good? It's not easy to respect a company who chooses to lie to their customers then junt cuts off communication all together on an issue that many (not I) care about.

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Quote:
Originally Posted by Kronos Ledaloth View Post
The fail this time isn't from anet
Many ppl's used to register like 50 or more accounts to get lot of keys every months. That's their fault
What's that got to do with breaking XTH?

fenix

fenix

Major-General Awesome

Join Date: Aug 2005

Aussie Trolling Crew HQ - Event Organiser and IRC Tiger

Ex Talionis [Law], Trinity of the Ascended [ToA] ????????????????&#

W/

Has become an epic fail?

Okay.

Motoko

Motoko

Desert Nomad

Join Date: Aug 2008

Dallas, Texas

Zero Quality [zQ] /[LaG]/[USA]/[iQ]

A/E

XTH is as bad of an idea as RR day.

Free keys for people who don't do sht for them.

You get more RP's from just doing the predictions than you do if you play int he mAT and don't make top 16.

Suck it.

Gun Pierson

Gun Pierson

Forge Runner

Join Date: Feb 2006

Belgium

PIMP

Mo/

Quote:
Originally Posted by Premium Unleaded View Post
PvP rewards should never have been given to people who didn't PvP to earn them in the first place.
I agree, but at the same time I say PvP rewards should never be tradable with gold or any other PvE items. PvP is not about getting rich, it is about beating the other team using 'skill' and the sweet taste of victory. Zaishen rank should have stayed PvP only and PvP should have gotten more rare items and skins to unlock. PvE should have had its own emote that comes with the 'koabd' title track. They can put Aion wings in this game if they see dollar signs, but a wanted feature by pve'rs for years...forget about it.

PvE'rs and PvP'rs shouldn't work against eachother, but they should grant eachother the fun to earn cool stuff in each format.

Chico

Lion's Arch Merchant

Join Date: Jan 2007

Maybe some of you are interested in this:

http://www.guildwarsguru.com/forum/s...php?t=10411333

Daesu

Daesu

Furnace Stoker

Join Date: Oct 2008

Quote:
Originally Posted by Fay Vert View Post
The file IS from ANet

It's not about Xth, it IS about the total breakdown in customer relations.

Why won't they just say it's gone for good? It's not easy to respect a company who chooses to lie to their customers then junt cuts off communication all together on an issue that many (not I) care about.
QFT.

No matter how you look at this issue, ANet definitely is at fault. If they have decided to fix and have announced that intention, then they should fix. If they have decided not to fix it and gave their reasons then fine.

The problem is, they promised the community that they would fix it, then broke their promise without telling the community. How is that not their fault? Whichever way the issue stands, it IS their fault!

Otherwise I would hold a contest, promise a 100 ectos to the winner, then backout without saying a word, that means it is all fine?

Whichever side of the argument you are on, still are we suppose to trust a company that breaks their promises and lied to their customers?

HawkofStorms

HawkofStorms

Hall Hero

Join Date: Aug 2005

E/

http://www.guildwarsguru.com/forum/s...php?t=10411333

All you raging "OMG A.net is the sux" QQers can bite it. They do seem to be making progress at least. (although I'd still prefer the system to stay dead).

Coney

Coney

Wilds Pathfinder

Join Date: Aug 2008

BAD BUSINESS IS SIMPLY BAD BUSINESS.

Why a company would kill free revenue from a source like this, I still can't completely fathom. Prolly pure incompetence (as in, they didn't intent for it to fail this way).

Mustache Mayhem

Wilds Pathfinder

Join Date: Aug 2005

BEN

R/N

the xunlai house was simply a lazy mans money machine.. peeps were buying multiple accounts just to be given free keys every month

for doing basically nothing.. you didn't even have to pvp- part of the reason why there is so much money in the economy too.. I'm sure it pisses off alot of players who bought accounts just to farm the xunlai, that's why there's threads like this.. but really, login twice a month and collect welfare in a video game XD that's what you were doing

only good thing about it is it created alot of EL tonics

Shasgaliel

Shasgaliel

Jungle Guide

Join Date: Apr 2008

[bomb]

4 of my friends left the game due to XTH. Not that they cared so much about rewards, they did not like the way it was handled. On the market there is quite big competition. Things like XTH can make people leave to the other games.

dr love

dr love

...is in denial

Join Date: Sep 2006

Hyperion

starcraft 2

P/Me

as soon as rawr couldn't win the MAT anymore, they removed the XTH. it's a conspiracy. euros are not allowed to get their hands on large amounts of zkeys.

devils wraths

devils wraths

Lion's Arch Merchant

Join Date: Nov 2005

the fianna [fi]

E/Mo

Originally Posted by Regina Buenaobra
Hey, folks. XTH is _not_ back up

XTH landing page went live unintentionally (I'm waiting for more background information about this, and I'll provide more details if I can).

I've informed our web team about this error, and they'll take the page down as soon as they can.

We sincerely apologize for the confusion caused.

lol. as always it wont come back and they just cant say it.

i really couldnt give two shits about the thing but when you keep saying your working on it and it hasnt worked properly for ages and has been down for ages. you cant keep bullshitting to everyone. but then anet is known from the start to bullshit many things just look at there so called balance patches

Shadowspawn X

Shadowspawn X

Jungle Guide

Join Date: Jun 2005

Fellowship of Champions

R/E

If zkeys were unable to be traded then everything would be fine.