Originally Posted by Regina
Thanks for your reports. We're continuing to keep an eye on these threads. This data should be helpful in the investigation. Again, we apologize for the impact this is having on the enjoyment of the event. I will relay folks' feedback about re-running the event.
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A lot of districts didn't get hats.
jonnieboi05
As per Regina:
Quote:
aeronox
LA, America #69
Had candy canes, stood on red ring, still had some left over
Lots of presents spawned in the following 5 minutes, picking them up killed us (is that normal? it's my first Wintersday in 4.5 years of GW) then the presents suddenly stopped.
Had candy canes, stood on red ring, still had some left over
Lots of presents spawned in the following 5 minutes, picking them up killed us (is that normal? it's my first Wintersday in 4.5 years of GW) then the presents suddenly stopped.
genofreek
They... dropped? Like on the ground? :O They haven't done that in two years. Is... is this the end of the world? ;_;
Yol
Quote:
LA American districts 6, 19, 22, 23, 39, 45, 61, 26, 43, 55, 69, 73, 67, 80, 16, 74, 71, 87, 64 and 85 were reported to not get any hats - in district 93 at the moment where most people moved when they didn't recieve hats and the event hasn't started. Presumably 'cause it was created too late. :x
District 78 recieved hats, apparently. XD |
sykoone
Hopefully, they'll simply add the hats to the hat maker like they did with the ice crown/wreath crown when the event messed up 2 years ago. I'd rather they do that than rerun another laggy event.
willo the dark
naughteblonde
Very wierd. EU district #15 in LA there wasnt even an event nevermind a hat.
genofreek
Did the event mess up? I thought they did that because Korea had some sort of natural disaster or massive blackout and players couldn't connect.
eeks
Gun Pierson
Reflect
LA 31 no hat, kamadan 45 no hat
lishi
well, i guess this is shitty way for the dev team to start a new year.
Bug hunting
Bug hunting
Minami
Kamadan Am Eng D21 had presents appear in inventory, no hat to anyone (Grenth won).
Sjeng
I hope Anet will run the event the whole weekend, because if this keeps up, I won't be able to get all hats on all my accounts
Aussie Boy
I just checked my other accounts and 2 were in the same dist Inter dist 8
only 1 char got the hat the other didn't and no they don't have any costumes on there accounts.
only 1 char got the hat the other didn't and no they don't have any costumes on there accounts.
Gin Cometh
English Europe 13 11am(GMT) Kamadan.
No event .
Changed to LA (no idea of the district) & no event.
At least most of the reports in this thread had Prezies.
No event .
Changed to LA (no idea of the district) & no event.
At least most of the reports in this thread had Prezies.
T.T.H.
My wife and me were standing next to each other, but she got a new hat and I did not, ugh.
Theory based on our alliance chat: when wearing a costume headpiece in the new "Costume Headpiece" slot during the wintersday event you won't get a new festival hat. Just a theory though, cannot really proof it, but maybe "crowdsourcing" can proof it
Theory based on our alliance chat: when wearing a costume headpiece in the new "Costume Headpiece" slot during the wintersday event you won't get a new festival hat. Just a theory though, cannot really proof it, but maybe "crowdsourcing" can proof it
Gun Pierson
Quote:
Theory based on our alliance chat: when wearing a costume headpiece in the new "Costume Headpiece" slot during the wintersday event you won't get a new festival hat. Just a theory though, cannot really proof it, but maybe "crowdsourcing" can proof it |
Gz to the wife btw.
willo the dark
Quote:
My wife and me were standing next to each other, but she got a new hat and I did not, ugh.
Theory based on our alliance chat: when wearing a costume headpiece in the new "Costume Headpiece" slot during the wintersday event you won't get a new festival hat. Just a theory though, cannot really proof it, but maybe "crowdsourcing" can proof it |
genofreek
Quote:
My wife and me were standing next to each other, but she got a new hat and I did not, ugh.
Theory based on our alliance chat: when wearing a costume headpiece in the new "Costume Headpiece" slot during the wintersday event you won't get a new festival hat. Just a theory though, cannot really proof it, but maybe "crowdsourcing" can proof it |
aznkda
Left my two account in LA, took a nap, came back with no hat (again) =\
Two account in LA, Am Dis 9.
Two account in LA, Am Dis 9.
cosyfiep
first event in ee3? grenth won, got hats (had my frezzie crown on the whole time).
second event in ee6.dwayna..got lots of prezzies and no hat (was still wearing that same frezzie crown).
2 accounts lots of ccshards.
sigh.
second event in ee6.dwayna..got lots of prezzies and no hat (was still wearing that same frezzie crown).
2 accounts lots of ccshards.
sigh.
aspectacle
I have been unable to get the Grenth hat after receiving the Dwayna hat.
I received Dwayna hat in LA fine. This was the first event time 12:01PST. I equipped the new hat (I was not previously wearing any costume items) - I was in a tonic at the time and then mapped to Kamadan. I went from America district 60 to district 39. The event was in full swing they were already taking candy canes. As others have said all presents are received. For the next event time slot I was in LA America district 65. I was afk for the event but received all gifts and no hat for the second time.
I have since taken off and stored the costume hat as that was the major difference in state between the two events for me. I'll see if that will allow me to get that other hat.
I received Dwayna hat in LA fine. This was the first event time 12:01PST. I equipped the new hat (I was not previously wearing any costume items) - I was in a tonic at the time and then mapped to Kamadan. I went from America district 60 to district 39. The event was in full swing they were already taking candy canes. As others have said all presents are received. For the next event time slot I was in LA America district 65. I was afk for the event but received all gifts and no hat for the second time.
I have since taken off and stored the costume hat as that was the major difference in state between the two events for me. I'll see if that will allow me to get that other hat.
pumpkin pie
7.00 pm Lion's Arch, International District 9, Grenth, No hat.
Was in town when the finale battle starts. zone in from playing Snowball Dominance. Everyone in that place that was not afk all confirm there's no hat for them.
please fix... running out of time, have few more accounts to go ...
Was in town when the finale battle starts. zone in from playing Snowball Dominance. Everyone in that place that was not afk all confirm there's no hat for them.
please fix... running out of time, have few more accounts to go ...
Smarty
Can't post this on Gaile's page because I keep getting edit conflicted.
I have two accounts. One has a costumes and is wearing an old festival hat, the other has neither. The one with the costume and hat got one out of two new festival hats, the one without costume or hat got neither. Both were in the same ring in the same district for both events.
Account 1: got Dwayna hat from event 1, festival-hat-guyed it and deleted it, and got no hat from event 2.
Account 2: got neither hat.
What town were you in? - Kamadan for both events.
What district? - EED2 for event 1, AD27 for event 2.
Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc? - Yes for both events.
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? - Yes for both events.
Which hat would you have gotten? That is, which diety won the battle? - Dwayna for event 1, Grenth for event 2.
Btw it's deity not diety.
I have two accounts. One has a costumes and is wearing an old festival hat, the other has neither. The one with the costume and hat got one out of two new festival hats, the one without costume or hat got neither. Both were in the same ring in the same district for both events.
Account 1: got Dwayna hat from event 1, festival-hat-guyed it and deleted it, and got no hat from event 2.
Account 2: got neither hat.
What town were you in? - Kamadan for both events.
What district? - EED2 for event 1, AD27 for event 2.
Did the event take place? That is, did Grenth and Dwayna have their battle, did you get presents, etc? - Yes for both events.
Were you in the town before the finale "battle" started, before Grenth and Dwayna appeared? - Yes for both events.
Which hat would you have gotten? That is, which diety won the battle? - Dwayna for event 1, Grenth for event 2.
Btw it's deity not diety.
shoyon456
While getting the hat would be nice, I gave up on it and just feel utterly disappointed. The very first event of the New Year has major issues... once again, I simply question why the level of support is what it is, and have great concerns about how GW2 will get treated.
It's not that Anet is terrible, they're just not much different from competitors now, which saddens me.
It's not that Anet is terrible, they're just not much different from competitors now, which saddens me.
J I L T
The very first battle I was in Lion's Arch American district 10 afk I got presents and the dwayna hat
2nd event in district 89 presents exploding snowmen and whining but no hat
I feel sorry for the GW1 team for having such a small team and a never ending list of things to fix. I bet they can't wait for GW2 to come out so thousands of people will stop criticizing the job they do.
2nd event in district 89 presents exploding snowmen and whining but no hat
I feel sorry for the GW1 team for having such a small team and a never ending list of things to fix. I bet they can't wait for GW2 to come out so thousands of people will stop criticizing the job they do.
Gun Pierson
Quote:
please fix... running out of time, have few more accounts to go ...
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Hats will be available in ingame store soon as micro transaction for 10 bucks.
/end sarcasm
AexIndex
EU LA 2 no hat
T.T.H.
I'm wouldn't be concerned with the level of support if one of the lead support persons (Gaile Gray) is posting about bugs in the game at around 3:00am in the morning on January 1st...
...as if there wouldn't be any better things to do at this very point of the year (having a party, getting drunk, being drunk, sleeping, etc.)
...as if there wouldn't be any better things to do at this very point of the year (having a party, getting drunk, being drunk, sleeping, etc.)
Zam Fear
Presents but no Dwayna hat in International Dist 2 in LA at 03:00 PT.
shoyon456
Quote:
I'm wouldn't be concerned with the level of support if one of the lead support persons (Gaile Gray) is posting about bugs in the game at around 3:00am in the morning on January 1st...
...as if there wouldn't be any better things to do at this very point of the year (having a party, getting drunk, being drunk, sleeping, etc.) |
To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly.
You don't put out this level of support for current players hoping they'll follow like lemmings over the cliff onto the next project. The response by Anet is fast, and has always been. But like I said, its more of a "this didn't undergo thorough inspection." To be clear, I don't blame Anet designers/testers/Regina... I blame Anet management for how GW1 as a whole has been handled, and we get to start off 2010 with a fresh example.
Riot Narita
I'm sure we'll get our hats eventually.
Oh, and lemmings do not mindlessly jump off cliffs. They don't jump off cliffs at all.
Lemmings are not suicidal. Happy New Year!
Oh, and lemmings do not mindlessly jump off cliffs. They don't jump off cliffs at all.
Lemmings are not suicidal. Happy New Year!
leehai1980
could the GM upload a video of whats is going on in their officer like you all getting scold for this WTF bug etc.
Padre Lyoqua
I got several reports from our guild [ZoS] of people who did not get their hats either in LA and in KMD. so it seems to be a global problem, in both towns.
Padre.
Padre.
jonnieboi05
Quote:
The problem isn't the retrospective aspect of the team, as hindsight is 20/20. The concern is that this event wasn't prepped back and forth. It didn't have to be flawless, but obviously there were some major unresolved issues. To be fair, things change from the test server to the actual server, but this is just one instance in a line of many.
To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly. You don't put out this level of support for current players hoping they'll follow like lemmings over the cliff onto the next project. The response by Anet is fast, and has always been. But like I said, its more of a "this didn't undergo thorough inspection." To be clear, I don't blame Anet designers/testers/Regina... I blame Anet management for how GW1 as a whole has been handled, and we get to start off 2010 with a fresh example. |
'Nuff said.
J I L T
Quote:
To the poster above who said they must want GW2 to come out to make up for their shortcomming here... They don't work on GW2. They are the "GW1 Live Team." Furthermore, you don't screw over your current playerbase in favor of a future playerbase. It is MUCH more efficient in business to make a returning/lifetime customer than to continually try to bring in new ones. You can split hairs about this because technically all you need to do is get someone to buy GW once since there's no monthly.
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Apollo Smile
Well, our best bet is just to continue to afk and collect presents today like we would have anyways. Once the hat thing gets all sorted out in the long run, it would be beneficial to have the main event run a second time. I certainly didn't mind any of the other holiday "reduxes". :P
genofreek
USA D10 LA. Dwayna won. Full event, gifts dropping. No dang hat.
rangergirl100
didnt get one again!!!!! this is a joke!