Anyone else just got a perma ban?
Title Points R Us
Gaile was reasonable for sure. A french buddy was in possession of a post searing kit but in pre. He was trying to sell & didn't know it was illegal as it was given to him. Gaille met with him outside Asc & explained what the item was & gave him the option to destroy it & continue playing. She was always a fair gal & nice to talk to. Your right we do need to get her attention if anything is to be done.
cosyfiep
yes, that would probably be the only way---and if we can get a bunch of banned folks together to put our 2 cents each in, perhaps they will see what they are doing is wrong--if they want to shut they game down, just shut the game down; making your player base upset will only backfire on you (most upset people WILL talk to others while those who are happy usually will not).
Title Points R Us
So I sent Gaile a PM on the GW2 site. I sent a link to this thread & asked if there was any chance she could help some of the wrongfully banned. I also asked if they were giving up with GW if they could turn the Vanguard quest drops back on as a reward for the players or Pre Searing. Lets hope she reads it & takes some action.
Toxon
Quote:
|
Originally Posted by Title Points R Us
So I sent Gaile a PM on the GW2 site. I sent a link to this thread & asked if there was any chance she could help some of the wrongfully banned. I also asked if they were giving up with GW if they could turn the Vanguard quest drops back on as a reward for the players or Pre Searing. Lets hope she reads it & takes some action.
|
----------
Still see some website is selling gw. How can they not providing support? Anyone know besides posting to gw2 forum and write email to slow response support email. Where else can we log a support request?
Understand call will have no response or worst being hang up. Why we pay money and deserve such treatment?
cosyfiep
found a message on that lovely forum..says if you post about gw (one) you may get infracted! (basically), you may ONLY post about gw2--there is no forum for gw, there is no support for it...they hope we all just give up---now that is a stupid idea since the folks who play gw might play gw2 and may have linked accounts. If you get banned on one game how likely will you be to buy more on their other game? All the tickets from these banning events are being ignored---they are only taking tickets for gw2. ANY company that takes more than a month to respond to a customer support issue should no longer be in business. Any company that treats their paying customers like criminals should no longer have a license!
I have already told most of the people I game with about this incident (most are very hard core gamers), dont think they will be putting any cash towards this company anytime--ever.
Think its also a scam that you can buy an account, and without every having even logged in, get banned for no reason--the company can take your money and never allow you to play AND their agreement says they never have to give you a reason either. Great business model--take customers money and never give any service (and this is allowed in the usa?).
I have already told most of the people I game with about this incident (most are very hard core gamers), dont think they will be putting any cash towards this company anytime--ever.
Think its also a scam that you can buy an account, and without every having even logged in, get banned for no reason--the company can take your money and never allow you to play AND their agreement says they never have to give you a reason either. Great business model--take customers money and never give any service (and this is allowed in the usa?).
K A O S Theory
4. ACCOUNT
"(i) Related Accounts. If NC Interactive terminates an Account, NC Interactive may terminate any other Accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated Account."
"(h) Former Members. Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive. Accounts accessed by Former Members are subject to immediate termination. NC Interactive reserves the right to use any means necessary, including those in section 4(i) to identify and remove Former Members."
14. TERMINATION
"(a) NC Interactive reserves the right to suspend or terminate this Agreement (including your Software license and your Account) immediately and without notice if you breach this Agreement or willfully infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of the Game(s) as described in the Rules of Conduct.
Should NC Interactive decide to suspend or terminate this Agreement with a User under any circumstances, the User will lose access to your Account."
"(b) You agree that if the Service or your Account is suspended, terminated or cancelled for any reason or length of time, you are not entitled to any reimbursement or refund of any fees or unused access time."
Its a great read, would reccomend.
http://wiki.guildwars.com/wiki/EULA/User_Agreement
"(i) Related Accounts. If NC Interactive terminates an Account, NC Interactive may terminate any other Accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated Account."
"(h) Former Members. Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive. Accounts accessed by Former Members are subject to immediate termination. NC Interactive reserves the right to use any means necessary, including those in section 4(i) to identify and remove Former Members."
14. TERMINATION
"(a) NC Interactive reserves the right to suspend or terminate this Agreement (including your Software license and your Account) immediately and without notice if you breach this Agreement or willfully infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of the Game(s) as described in the Rules of Conduct.
Should NC Interactive decide to suspend or terminate this Agreement with a User under any circumstances, the User will lose access to your Account."
"(b) You agree that if the Service or your Account is suspended, terminated or cancelled for any reason or length of time, you are not entitled to any reimbursement or refund of any fees or unused access time."
Its a great read, would reccomend.
http://wiki.guildwars.com/wiki/EULA/User_Agreement
Ayuhmii Shanbwa
kaos, dont help them, now they wont come back on this, cuz you are helping them on banning accounts who havent done anything wrong.... i mean, i cant see why more than 1 account on same LAN connection would be bad
i think one of the members here posted a quote saying they dont mind people using multilaunch, in other words, that people use more than 1 account on the same COMPUTER
i hope i wont be banned by them..... i'm kinda scared right now
might sound like an idiot, but i love GW with all my heart, as i dont have as much fun in reallife
anyway, lets hope i'll be safe, which i should be without any programs giving me any advantages... not even texmod
i think one of the members here posted a quote saying they dont mind people using multilaunch, in other words, that people use more than 1 account on the same COMPUTER
i hope i wont be banned by them..... i'm kinda scared right now
might sound like an idiot, but i love GW with all my heart, as i dont have as much fun in reallife
anyway, lets hope i'll be safe, which i should be without any programs giving me any advantages... not even texmod
cosyfiep
read it long time ago...still think its a scam they can basically take your money, deny you service and then NOT give you back your money (and I am not talking about if you have a banned account--I am talking about a totally NEW person buying a first account with no history with guildwars--they can take that fellows money, and never let him play banning him for NO reason at all).
they have also said that they will allow people to get new accounts after they have been banned so they even contradict their own policies (gee go figure).
they have also said that they will allow people to get new accounts after they have been banned so they even contradict their own policies (gee go figure).
MaxBorken
You guys are going after the wrong people. You should be going after the stakeholders in NCSoft itself. If the shareholders are aware of what is happening, they are the ones who can put a stop to it by vetoing etc. NCSoft is a massive outfit, and if one of its little subsidiary companies has a few misbehaving individuals who can affect future profits, they are the ones who can intervene. Not the individual who pulled the trigger.
The only way your tiny voices will be heard by the ones who pulled the trigger is to make their bosses' bosses aware. And I can't ever see that having an effect. It's just not a big deal to the guys at the top.
Max
The only way your tiny voices will be heard by the ones who pulled the trigger is to make their bosses' bosses aware. And I can't ever see that having an effect. It's just not a big deal to the guys at the top.
Max
Ayuhmii Shanbwa
max, ncsoft wouldnt use their own men to go after EULA breakers in all ncsoft related games, they rather let the creators do that
anet made the game, so they are keeping an eye on it, ncsoft just hold the servers and such, not going after people like that.... gu
some people even think ncsoft made stuff like the campaigns, eotn, WiK and WoC and such
i mean, what would anet be then?
anyway, its still anet doing it
anet made the game, so they are keeping an eye on it, ncsoft just hold the servers and such, not going after people like that.... gu
some people even think ncsoft made stuff like the campaigns, eotn, WiK and WoC and such
i mean, what would anet be then?
anyway, its still anet doing it
MaxBorken
Quote:
|
Originally Posted by Ayuhmii Shanbwa
max, ncsoft wouldnt use their own men to go after EULA breakers in all ncsoft related games, they rather let the creators do that
anet made the game, so they are keeping an eye on it, ncsoft just hold the servers and such, not going after people like that.... gu some people even think ncsoft made stuff like the campaigns, eotn, WiK and WoC and such i mean, what would anet be then? anyway, its still anet doing it |
But NCSoft are the only ones who can get Anet to undo or adjust policy. Anet don't think there's a problem with what they are doing. (assuming there even is a problem). So it will take a mandate from NCSoft to get any resolution, if it is even inline with NCSoft's policy to micro-manage Anet.
Max
Surge goes pre
I doubt NC Soft is publicly traded.... Shareholders I don't think have any power cause there are none.
Lord Asakurra
NCSoft is publicly traded, however they will NOT interfere with Anet unless it's a drastic cut to their profits, unfortunately. As long as they're getting money they don't care what Anet does. It's going to take someone with morals like Gaile Gray to get them to right this wrong.
Source- http://global.ncsoft.com/global/ir/financial01.aspx
Source- http://global.ncsoft.com/global/ir/financial01.aspx
Surge goes pre
I stand corrected. But anyways, I don't think this is something a shareholder is gonna give a damn about.
MaxBorken
Quote:
|
Originally Posted by Surge goes pre
I stand corrected. But anyways, I don't think this is something a shareholder is gonna give a damn about.
|
Max
Toxon
Any innocent one got unban so far?
The fact is no more support or got to wait many weeks. My is 2 weeks plus no reply at all. How sad.
Quote:
|
Originally Posted by Smoke Nightvogue
cosyfiep, if you're actually seeking a solution for this problem of yours, I'd recommend contacting Guild Wars Support and then settling it down with them privately, as whatever is the exact case, they'll look into it.
 |
Age
Some of you may want to contect NCSoft this way.NCSoft
Toxon
Quote:
|
Originally Posted by Age
Some of you may want to contect NCSoft this way.NCSoft
|
Base on following, i am sure i am ok with my macro now.
https://forum-en.guildwars2.com/foru...-Boxing-Macros
cosyfiep
well, she does say gw 2 but we could ASSume that it would also apply to gw. (it would also be something I would quote when you send a reply to the support ticket).
Still waiting for them to get around to mine---since they are a month behind (besides the poor guy who has been waiting since october), I dont think they will be getting around to our tickets until the glut of gw2 tickets is gone.
edit: though it does bring up questions about running---she says you have to be actively at your keyboard, I know of many folks who have their characters run while they are afk---is this now against EULA (and if so, someone needs to tell me so I can fix our services section!!!!!)?
Still waiting for them to get around to mine---since they are a month behind (besides the poor guy who has been waiting since october), I dont think they will be getting around to our tickets until the glut of gw2 tickets is gone.
edit: though it does bring up questions about running---she says you have to be actively at your keyboard, I know of many folks who have their characters run while they are afk---is this now against EULA (and if so, someone needs to tell me so I can fix our services section!!!!!)?
K A O S Theory
There is nothing in the EULA that prohibits running directly. As long as it is given as a service, and only paid with in-game money, it seems to be perfectly fine. An employees word is not law unless it coincides with the EULA from what I have learnt.
However if you are intent on wiping out all running services. I guess you can argue that many runs are exploitive in nature. Some even regard running itself an exploit, due to its exploitation on the zoning mechanics. It is up to you.
However if you are intent on wiping out all running services. I guess you can argue that many runs are exploitive in nature. Some even regard running itself an exploit, due to its exploitation on the zoning mechanics. It is up to you.
Age
Quote:
|
Originally Posted by Toxon
Thanks dude.
Base on following, i am sure i am ok with my macro now. https://forum-en.guildwars2.com/foru...-Boxing-Macros |
cosyfiep
Quote:
|
Originally Posted by K A O S Theory
There is nothing in the EULA that prohibits running directly. As long as it is given as a service, and only paid with in-game money, it seems to be perfectly fine. An employees word is not law unless it coincides with the EULA from what I have learnt.
However if you are intent on wiping out all running services. I guess you can argue that many runs are exploitive in nature. Some even regard running itself an exploit, due to its exploitation on the zoning mechanics. It is up to you. |
And yeah, I can see running as an exploit--back in the day, I got one of my characters ran thru many of the eton hm dungeons (I watched the whole time, but others were afk). Would like to know.
and then the question is: if running is ok, is it only ok if its 2 different people doing it--can you run your own accounts? (if you are in front of your computer(s) the whole time for the duration of the runs)....
Surge goes pre
I've been running for years. If there was a ban for running, I would have been one of the first to go. For sure.
Lord Asakurra
I don't think there is any reason to speculate over what they banned for. If it says third party modification/botting you were obviously flagged for said activities. However, Anet has a pathetic track record of dropping the ball on monitoring flagged players and instead of investigating whether or not the player in question was ACTUALLY botting, they're just clicking ban flagged accounts. I feel like instead of wasting time wondering what we were banned for we need to focus time on getting a hold of people who can DO something about this error.
Cleavage
If they didn't secretly support some of these things they would have fixed Docks Ferrying
Title Points R Us
Quote:
|
Originally Posted by Lord Asakurra
I don't think there is any reason to speculate over what they banned for. If it says third party modification/botting you were obviously flagged for said activities. However, Anet has a pathetic track record of dropping the ball on monitoring flagged players and instead of investigating whether or not the player in question was ACTUALLY botting, they're just clicking ban flagged accounts. I feel like instead of wasting time wondering what we were banned for we need to focus time on getting a hold of people who can DO something about this error.
|
cosyfiep
my reasoning for wanting to know what I did is simple: I still have 2 accounts and would like to continue to play on them. Is there a program on my computer that is flagging them as 3rd party (did my texmod go wiggy and now shows up as 3rd party) since I do not have any programs that should be interacting with the game (I have up usually 2 web browsers, some microsoft office documents, etc....NONE of these should be doing anything to the game--my computer, yes, they have a tendency to hog memory causing low fps and such).
Is running no longer allowed--so I dont do this on my accounts in the future (and also as an admin here I would like to make sure that we are not violating EULA with offering threads for such).
I want to ensure that I can continue to play---they have said both that they will allow those who have banned accounts other accounts as well as saying they would NOT allow them (which is it?????) I do not wish to be banned again.
(to ensure I am not seen as a bot I have a tendency now to not do the same quest/mission/etc on more than one character, I will talk to the air, emote, open my inventory and take out a mini, change armor, etc at random times)
Is running no longer allowed--so I dont do this on my accounts in the future (and also as an admin here I would like to make sure that we are not violating EULA with offering threads for such).
I want to ensure that I can continue to play---they have said both that they will allow those who have banned accounts other accounts as well as saying they would NOT allow them (which is it?????) I do not wish to be banned again.
(to ensure I am not seen as a bot I have a tendency now to not do the same quest/mission/etc on more than one character, I will talk to the air, emote, open my inventory and take out a mini, change armor, etc at random times)
Smoke Nightvogue
It seems like you're walking in circles over and over again, as many pages ago I've already pointed to you the reason which most-likely have caused the blocking in your case, that is the breach of the 24th Article of RoC. What I still don't get is the thing you're exactly trying to achieve by discussing it with the passing-by strangers here instead of resolving the situation by maintaining a direct conversation with Guild Wars Support.
Toxon
Quote:
|
Originally Posted by Smoke Nightvogue
It seems like you're walking in circles over and over again, as many pages ago I've already pointed to you the reason which most-likely have caused the blocking in your case, that is the breach of the 24th Article of RoC. What I still don't get is the thing you're exactly trying to achieve by discussing it with the passing-by strangers here instead of resolving the situation by maintaining a direct conversation with Guild Wars Support.
|
cosyfiep
support????? Exactly to whom should I be speaking---the ONLY way to 'contact' them is thru the ticket system which, as has been mentioned multiple times, is backed up by months now and it seems as if the only tickets they are dealing with are those dealing with gw2 (eg password resests and authenticator issues), there are people posting in the 7 days or old thread who have tickets from december!
so yes, I have also been waiting more than 2 weeks to hear back--and I will assume that their response will be the canned 'there is no appeal' suckupandbust response. How are you supposed to have a 'direct and meaningful conversation' with that?
I think we are keeping the thread alive to find out if any one has received a real response from anet support (not the 'there is no appeal-get lost' one).
so yes, I have also been waiting more than 2 weeks to hear back--and I will assume that their response will be the canned 'there is no appeal' suckupandbust response. How are you supposed to have a 'direct and meaningful conversation' with that?
I think we are keeping the thread alive to find out if any one has received a real response from anet support (not the 'there is no appeal-get lost' one).
Smoke Nightvogue
To Cosyfiep: if you know you did nothing wrong, why would the waiting time make you feel anyhow inconvenient, if you believe a mistake was made and review of the case is actually possible? Yes, it would probably take many months, not only a single one to get it all settled down, but in the end, what you did doesn't seem to qualify for a permanent termination of the account, at least that's how it appears to me from the story you told here. However, I truly don't see the point of over-extensively walking around it in this thread.
rovon
I bought my wife gw and all add on's for christmas and have run one of her characters through nearly all of the games so that she has one character that has everything open.
So far no ban (phew), but I check this thread every time I log onto guru, hoping that this situation has been resolved as a little voice inside me is worried that if they can do this to others then they could do it to me.
If, however, I no longer wish to see what passing-by strangers are saying about this, then I will not walk in circles, I will do the obvious thing and stop clicking on this thread and reading about it.
So far no ban (phew), but I check this thread every time I log onto guru, hoping that this situation has been resolved as a little voice inside me is worried that if they can do this to others then they could do it to me.
If, however, I no longer wish to see what passing-by strangers are saying about this, then I will not walk in circles, I will do the obvious thing and stop clicking on this thread and reading about it.
Toxon
Quote:
|
Originally Posted by Smoke Nightvogue
To Cosyfiep: if you know you did nothing wrong, why would the waiting time make you feel anyhow inconvenient, if you believe a mistake was made and review of the case is actually possible? Yes, it would probably take many months, not only a single one to get it all settled down, but in the end, what you did doesn't seem to qualify for a permanent termination of the account, at least that's how it appears to me from the story you told here. However, I truly don't see the point of over-extensively walking around it in this thread.
|
We also would like to hear anyone who appeal get a response? It is really unfair that the ban on me and all my family members account that are unders my email address being ban.
----------
I have a regular friend who form full team to go underworld. Without a complete team, they are affected too. I don't bot and got a bot banned is of coz feel puzzle. The appeal simple took too long hence would love to hear if any appeal folk got a single response.
cosyfiep
If you were tossed in jail without a reason and left there for weeks without anyone on the outside informing you of why, would you not also speak up and ask questions? Would you not question WHY the &$#@ you have been tossed in here? wouldnt you talk to the others in the same cell as you? (and upon finding out that some of them had similar experiences ask questions and updates about their 'luck' with getting answers?)
And knowing you have done nothing to warrant this treatment--get more upset because nothing is being done about the situation or would you just quietly sit in the corner and wait for your sentence (knowing that others have been told the sentence is execution!)
Would, at that point, you not try to get someone on the outsides attention and get out of there?
I guess not, Smoke Nightvogue. I guess you believe in the system that the innocent will always get out, let me tell you I was just watching the news and a guy who had been in jail for 30 YEARS for a crime he did NOT commit was just let out when the dna evidence was finally ran and it wasnt his! Would you have sat in jail for 30+ years quietly? (in 30 years I will be almost 80, not where I would want to spend my retirement years quite honestly).
And knowing you have done nothing to warrant this treatment--get more upset because nothing is being done about the situation or would you just quietly sit in the corner and wait for your sentence (knowing that others have been told the sentence is execution!)
Would, at that point, you not try to get someone on the outsides attention and get out of there?
I guess not, Smoke Nightvogue. I guess you believe in the system that the innocent will always get out, let me tell you I was just watching the news and a guy who had been in jail for 30 YEARS for a crime he did NOT commit was just let out when the dna evidence was finally ran and it wasnt his! Would you have sat in jail for 30+ years quietly? (in 30 years I will be almost 80, not where I would want to spend my retirement years quite honestly).
Smoke Nightvogue
Did I say anything about the absence of reason, which was pointed out once more a few posts above to you? I have spoken of scalable severity for various breaches of the rules, not of how someone who deems him/herself innocent for the faults they might unknowingly committed should not be temporarily blocked for crossing the line at all. There is a difference between these two circumstances, really. Whether you accept it or not, that's the situation you're currently in, and exchanging your concerns with GMs after they have provided you information associated with the suspension of your accounts is the only way which might help to resolve this in a positive outcome for you, the alternate options aren't here, no matter the urge with which the stories of undoubted innocence are delivered through this forum.
Title Points R Us
Quote:
|
Originally Posted by Smoke Nightvogue
Did I say anything about the absence of reason, which was pointed out once more a few posts above to you? I have spoken of scalable severity for various breaches of the rules, not of how someone who deems him/herself innocent for the faults they might unknowingly committed should not be temporarily blocked for crossing the line at all. There is a difference between these two circumstances, really. Whether you accept it or not, that's the situation you're currently in, and exchanging your concerns with GMs after they have provided you information associated with the suspension of your accounts is the only way which might help to resolve this in a positive outcome for you, the alternate options aren't here, no matter the urge with which the stories of undoubted innocence are delivered through this forum.
|
cosyfiep
the purpose of my posts is to find out information--from whatever sources. THAT is why I continue to post. I understand that there is no one here to help us, that is not the purpose of the posts! The CS people are not bothering with gw tickets and waiting months is NOT acceptable to most companies in the world! And from what others have stated, even IF they reply its 'go away'. They are not providing ANY information whatsoever, they are not bothering to reply or update tickets. So posting now is to find out if anyone else HAS gotten a response, what that response was, etc.
Lord Asakurra
Quote:
|
Originally Posted by Smoke Nightvogue
Did I say anything about the absence of reason, which was pointed out once more a few posts above to you? I have spoken of scalable severity for various breaches of the rules, not of how someone who deems him/herself innocent for the faults they might unknowingly committed should not be temporarily blocked for crossing the line at all. There is a difference between these two circumstances, really. Whether you accept it or not, that's the situation you're currently in, and exchanging your concerns with GMs after they have provided you information associated with the suspension of your accounts is the only way which might help to resolve this in a positive outcome for you, the alternate options aren't here, no matter the urge with which the stories of undoubted innocence are delivered through this forum.
|
Your posts wreak of condescension and it's really bugging me. Are a lot of us guilty? Sure. Are ALL of us guilty? Definitely not, and maybe the one thing we have right now is to talk about it here. I have no idea what your experience with Guild Wars is, but coming as someone who started playing a couple months after launch, I practically grew up playing this game. So please, post more about rules we've already read over and how we all realize how irrelevant this thread is. It's not only wasting your time, it's a waste of everyone who has to sift through 24 pages looking for some useful information on this topic.
Normally I ignore negative posts, but you seem like an intelligent being, so I figured I'd give you a piece of my mind. End rant.
Motoko
So I half-assed tried to get some of my alt accounts unbanned that were caught in this mix-up. I want to share with you all pieces of the response I received and kinda explain where their heads are at.
In this regard, the accounts I have used and currently used have never had contact with the support staff. The interaction they are referring to would be my original account. The one that was banned in the ban wave 5-6 years ago (whenever that was).
I have only been banned on my main 5-6 years ago for using a chest bot.
Assumptions assumptions assumptions. Oh, and the fact that none of the alt accounts banned had a "history".
Basically here is what you can take from this excerpt:
*You do not get a clean slate when you buy a new account after being banned.
*Anything you have ever done in this game or interacted with NCSoft will and can be held against you (and will most likely be taken out of context).
*Anet does not care if you botted or not. If they think you did, that is good enough for them.
As far as their detection method and time frame? I still don't have a solid understanding. They mentioned this:
However, there are alt accounts that I have not touched in literally 6 months that are not mine and were banned. I have accounts that I touched 2 months ago that I touched and were not banned. Hell, even my main is safe right now. But I have zero interest in logging on it due to all the circumstances that have occurred this past month.
For those who are banned and wanting to know what the reason was... You won't get an answer that satisfies you. They will tell you it was third party software whether it is VMWare or botting. They won't say what was detected. In the past they say specifically that they won't disclose specifics because it would help you circumvent their detections in the future.
Quote:
|
Contact Name and Title: Guild Wars Support None of ______ accounts will be reinstated. You have a long history of violating our policies, abusing our support staff, and attempting to circumvent our security measures. |
Quote:
| The large number of accounts ______ uses is consistent with behavior we have observed from you in the past involving multiple and egregious violations of our User Agreement. |
Quote:
| Whether ______ has used a "bot" on a given account is irrelevant. Given your history, we are confident that you are unable or unwilling to follow the rules, and therefore we are unwilling to keep giving him chances to break them. When you agreed to the User Agreement, _______ agreed that penalties imposed on any one of your accounts could be imposed upon all of them, at our discretion. |
Basically here is what you can take from this excerpt:
*You do not get a clean slate when you buy a new account after being banned.
*Anything you have ever done in this game or interacted with NCSoft will and can be held against you (and will most likely be taken out of context).
*Anet does not care if you botted or not. If they think you did, that is good enough for them.
As far as their detection method and time frame? I still don't have a solid understanding. They mentioned this:
Quote:
| From January 8th through 14th of this year, at least eleven accounts were accessed by _________. |
For those who are banned and wanting to know what the reason was... You won't get an answer that satisfies you. They will tell you it was third party software whether it is VMWare or botting. They won't say what was detected. In the past they say specifically that they won't disclose specifics because it would help you circumvent their detections in the future.
Melanie Mckenzie
I'll be honest, I was a bit sceptical about so many people being banned for no reason. But I'm a believer now. I just got banned, for the same reasons as everyone else in this thread.
I have NEVER touched a bot or done anything in violation on the EULA. EVER. And I just had both my accounts banned. Sitting here just crying my eyes out now.. I know that'll seem silly to most, but my accounts meant a lot to me.. I cant believe theyd do this, its insane.
I have NEVER touched a bot or done anything in violation on the EULA. EVER. And I just had both my accounts banned. Sitting here just crying my eyes out now.. I know that'll seem silly to most, but my accounts meant a lot to me.. I cant believe theyd do this, its insane.