Anyone else just got a perma ban?

I got unbanned on all accounts the same day everyone else did--19th?
and yeah, things have changed since gw came out, back then there was no support forums and then we had something and now...we have nothing, makes you feel all warm and fuzzy inside, right?


and yeah, I have to agree with Title--they are just unbanning people who got flagged for ???? and they dont know so they wont tell (and it makes them feel superior like the KNOW something, well they may not know is that it looks really bad for them).

and yet I am still banned lol what the

Lol I like how they made it look like they were doing him a favor tho. Very classy lol

How's that for a raw deal.

We screwed up and banned your account, so we'll let you go with a warning this time. But if we screw up and ban your account again, then you're gone for good.

I'm curious, did any of you get un-banned yet?

Everyone I know, directly or indirectly, who got banned recently had their accounts restored on the 19th. The only thing we all seem to have in common is that we signed into the game. No bots, no hacks.

Although neither of our accounts ever received an email reply to our tickets, some other people I know got this canned response from ArenaNet. (Their accounts were restored by the way)

"The account you have contacted us about has been permanently closed because it was involved in the use of an illegal third-party program. I want you to know that we take great care when analyzing accounts prior to termination. We are both diligent and conservative in determining which accounts are using programs of this type, and we terminate an account only after we are certain that such use has occurred."

Bullsh*t that they took “great care when analyzing accounts prior to termination”. It's blatantly obvious that they did a blanket automatic ban without looking into any of the accounts they permanently closed. It makes me wonder what word processor or web browser their system detected as an illegal third-party program.

I guess I'm just hacked off that they have no good method of disputing these kind of problems. Every post I made about this mess on their official forums was locked or deleted. Were they really going to handle 3700 banned accounts through their online ticket system? They can barely keep up with their GW2 tickets!

Even worse, I know that there have to be innocent accounts out there that have been banned, and will stay banned as collateral damage. Think about it. They only restored all of these accounts because they screwed up and banned so many at once, causing a huge backlash. Imagine if they only mistakenly banned like 10 accounts? Everyone would assume they were bots. And those banned would only get the generic “we take great care when analyzing accounts prior to termination” email response to their petition. Can you honestly say that ArenaNet has never done that before?

/rant

No, not yet unbanned. No response to my ticket, not even an automated "You're botting scum - get fooked!" (Or words to that effect). But then I was banned on 19th only shortly before other people started getting unbanned so I'm probably way down the queue.

Usually takes them a while to do so. Usually they'll find the account and promptly unban it - its what they did with mine anyway.

Least, if they haven't lost the account records.

I logged in using GWx2 both accounts and just now tried my main account not banned.

I just remembered, there were times when I tried to install and play GW on Linux. Will that be detected as a virtual machine or VMware?

I play guild wars on a Mac. I'm not banned. So I'm tempted to say no.

I got a second reply from Anet.......no information but .they want me to send them a reply to it......im hoping this one isn't automated. I know the first one was

Macs run Linux now? That's news to me.

There's no telling what will be detected, but at this point I think it's safe to assume it was extremely random. The only thing all of us seem to have in common is playing/enjoying gw1. I had a bunch of old friends check their accounts, and anyone that hadnt been playing for a while hadnt been banned, while quite a few of them that had logged in somewhat recently found they had been banned. Theyve all had their accounts reinstated since, but it just goes to show.. Really the only thing we all have in common is we play the game.
Obviously not EVERYONE has been banned/unbanned, but a good percentage of people we know were innocent had been. I'm seriously calling randomness.

When I tried to run it on Linux, sometimes it would display and sometimes not. Once it did display and I was able to play it on a new computer we got for mom. Whenever I did the Linux thing, it was just Linux on the computer. Linux wasn't loaded through Windows or anything.

Today, I finally got on and finished some organizing that was interrupted by the ban. Ran GWx2 on desktop and laptop, trading between 4 accounts. Will post if I get banned. Doubting it though.

P.S. For those thinking these ban waves were done to shut the game down, I think it bears repeating that the game has received a lot of attention to fully automate it as well as the front page of the official wiki being updated (after waiting 2 or more years). I can't believe they'd do this just to shut it all down. If and when they do, there will be advance warning and maybe even a blowout party. The warning for sure.

Hope everyone is doing ok and either gotten their stuff back or will get it soon. Hang in there!

think I will play this weekend...have been taking some time to just organize stuff on my accounts (too afraid to move stuff from one account to another just yet, and still have yet to leave an outpost).

I cant imagine their reasons for this, so my theories are just that --MINE...but who knows? (only they do, and they arent talking, go figure).

Anyone got a banned after 20 feb?

Anyone now still run multiple accounts for Nick item gift that not banned?

Using multi since day after ban(cause I know that wasn't ban reason) I run multiple acc's to nick pre & post. I trade at will between acc's even 40 stack zkeys cause I dumped any wealth off my main acc just as a precaution.

Thank for the sharing.

----------

Really make no sense if we have to turn on multiple pc to arrange our collections.

The only worry is getting ban for no reason and reply for weeks again. Hope they don't ban people when they have no resources for GW 1. After the ban wave, I lost my guild friends and the guild is like abandon. Many disappeared. Some simple quit due to no activity for weeks. Kinda sad hope no anyhow ban again. This is destructive to the game community.

For those innocent people up here who got banned, pls don't leave GW. Continue to let them know that you are innocent. Hope to hear unban news from you all soon.

Same, it doesn't violate any rules I don't believe so you are safe

I found a funny thread on the support forum about a bunch of gw2 accounts mass banned for gold selling (which they QUICKLY resolved )...but guess they are just a mess over there if this is how they detect people.....

I found that thread too. Looks like more Chris Cleary boobery.



He couldn't tell the difference between a gold seller and a bunch of people using wtfast. So instead of locking the accounts as a preventative measure, he just went ahead and perma-banned them all.

At least he's actually looking into his latest screw up to see if he can fix it. Unlike when he went perma-ban crazy with GW1 because he was hallucinating about bots and hackers crawling on the walls.

Ponder this. Notice when there is a GW1 thread about Shazbawt F'ing up he locks it down because “the forums are not the location to appeal a ban.” But when there is a GW2 thread about Shazbawt F'ing up he posts an explanation to the situation, and the forum remains unlocked.

is that guy half of the new anet? if so, many people who play GW will stop, and wont think about GW2, and those who play both might quit both

either way, i think we'll lose anet about a year or 2, as they will lose us, this way

whats next? we get banned cuz we play the same game, or are in the same district? i mean, they did ban people (not perma back then) for farming tombs and outside bergen cuz bots did so too
i'm even more scared now to be banned
not only alot of money in my main account, but also alot of time and feeling in it

to be honest, i am preparing to see GW going down.... but when that happens (apologies to GW2 fans in advance) i hope to see GW2 going slowly, too, without a 10th anniversary

but this is all my thoughts, i just had to let it out

if GW should really be abandoned, let someone who can take care of it, take it over, and give us alot of stuff we want (not in items, but suggestions... no nerfs for pve again) and let bots and goldsellers suffer ON THEIR OWN, NOT the innocent people

If I ever had any iota of an interest in GW2 before, I definitely don't now. I've had interest before but I don't see it happening again. Also, I don't care to go through a long learning curve for another game. But if I were to do that, I'll go with some other company. Maybe console based so I don't have to worry about if I have the right video card set up or good enough DDR3 ram sticks or whatever. That's what I liked about consoles. Everyone has the same hardware peformance. It's just the flatscreen and audio that's up to us.

Also I'm not aware of botting on console games. I'm not sure if it's possible, at least on a large scale. So hopefully, if I ever decide to try a console based online game, things won't go bats*** ban-crazy to the point of losing people I get to know and possibly my own account. Maybe Microsoft should pay Anet a kickback for sending people to Xbox gaming.

Has anyone been banned in the past week? Anybody been using multilaunch and texmod without issues again? I am hoping they have at least corrected things so we don't need to worry about those again even if they weren't the original issue(since it is a bit unclear what the original problem was).

Well I just learned that the Feb 14th ban was because they were looking for me.
and here's why. the VMware connected to me was "insider office" as I was trying to fix this issue
a lot of innocent people got banned because of this for this I am truly sorry I really had no clue apparently I am well known to the security team. copy this and figure this out I wouldn't want to see this happen to anyone else. here is what is being perceived as bots. "everyone check your routers" this is live from my router page right now.

Intrusion Detector Settings




Intrusion Detector Disable Enable Enable (Apply Packet Filter Rules for Intrusion Detector)
IP Spoofing Block
Threshold Value

Email Alert Notification
Email Address to send Alert to
Sender Email Address
SMTP Server Address

Receiving Email Server
Authorization (POP3)
POP3 Server Address
User Name
Password
(Confirmation)


Pop-up Alert Notification
IP Address for Pop-up Notifications*

*To notify specified PC by pop-up window, the Buffalo Client Manager software must be running on a PC.




Intrusion Detector Information
Type From To Time Hit Count

TCP SYN FLOOD attack
199.30.80.32 75.97.32.143 2015/02/27 09:43:06 - 2015/02/27 10:14:24
5


Invalid packets
177.229.173.220 75.97.32.143 2015/02/27 09:33:03 - 2015/02/27 09:33:03
1


Invalid packets
191.31.253.136 75.97.32.143 2015/02/27 09:13:02 - 2015/02/27 09:13:02
1


Invalid packets
179.24.22.206 75.97.32.143 2015/02/27 08:49:04 - 2015/02/27 08:49:04
1


Invalid packets
37.126.145.43 75.97.32.143 2015/02/27 07:31:18 - 2015/02/27 07:31:18
1


Invalid packets
111.172.245.152 75.97.32.143 2015/02/27 07:11:52 - 2015/02/27 07:11:52
1


Invalid packets
179.26.29.7 75.97.32.143 2015/02/27 07:05:51 - 2015/02/27 07:05:51
1


Invalid packets
89.122.162.254 75.97.32.143 2015/02/27 06:45:01 - 2015/02/27 06:45:01
1


TCP SYN FLOOD attack
54.231.12.232 75.97.32.143 2015/02/27 05:53:35 - 2015/02/27 05:53:35
2


Invalid packets
58.177.109.167 75.97.32.143 2015/02/27 05:16:34 - 2015/02/27 05:16:34
1


Invalid packets
119.96.140.54 75.97.32.143 2015/02/27 04:53:32 - 2015/02/27 04:53:32
1


Invalid packets
211.214.19.74 75.97.32.143 2015/02/27 04:41:27 - 2015/02/27 04:41:27
1


Invalid packets
59.54.188.139 75.97.32.143 2015/02/27 04:40:48 - 2015/02/27 04:40:48
1

well aren't you special? lol

Now if you can figure out the Jan 17th ban wave you'll have it licked.

yea that's what I ment sorry and I was waiting for the remark as well but its true

well, that would explain one group, but not the ones done on the 19th of january, the 29th of january nor the ones on the 17th of february....or the group last was banned when most of those were unbanned on the 19th of february...
so not much help there, but glad you got an answer.

Finally got a reply for the ticket I sent in on January 16th. I was unbanned on the 19th of this month.

Funny after all this there's no apology for the mixup or anything, especially since I missed out on Dragon Festival this year because of this...oh well, chalk another one up to classic Anet!

you are welcome? for being banned? (did you send in a reply saying you had been unbanned and thank you?).
yeah, they made quite a few people very unhappy, many very leery and tons very un-trusting of them....did a whole lot of bad karma and for that you got a 'you're welcome'.

yeah.

my mistake on the date sorry.

Well I just learned that the Feb 17th ban was because they were looking for me.
and here's why. the VMware connected to me was "insider office" as I was trying to fix this issue
a lot of innocent people got banned because of this for this I am truly sorry I really had no clue apparently I am well known to the security team. copy this and figure this out I wouldn't want to see this happen to anyone else. here is what is being perceived as bots. "everyone check your routers" this is live from my router page right now.

Intrusion Detector Settings




Intrusion Detector Disable Enable Enable (Apply Packet Filter Rules for Intrusion Detector)
IP Spoofing Block
Threshold Value

Email Alert Notification
Email Address to send Alert to
Sender Email Address
SMTP Server Address

Receiving Email Server
Authorization (POP3)
POP3 Server Address
User Name
Password
(Confirmation)


Pop-up Alert Notification
IP Address for Pop-up Notifications*

*To notify specified PC by pop-up window, the Buffalo Client Manager software must be running on a PC.




Intrusion Detector Information
Type From To Time Hit Count

TCP SYN FLOOD attack
199.30.80.32 75.97.32.143 2015/02/27 09:43:06 - 2015/02/27 10:14:24
5


Invalid packets
177.229.173.220 75.97.32.143 2015/02/27 09:33:03 - 2015/02/27 09:33:03
1


Invalid packets
191.31.253.136 75.97.32.143 2015/02/27 09:13:02 - 2015/02/27 09:13:02
1


Invalid packets
179.24.22.206 75.97.32.143 2015/02/27 08:49:04 - 2015/02/27 08:49:04
1


Invalid packets
37.126.145.43 75.97.32.143 2015/02/27 07:31:18 - 2015/02/27 07:31:18
1


Invalid packets
111.172.245.152 75.97.32.143 2015/02/27 07:11:52 - 2015/02/27 07:11:52
1


Invalid packets
179.26.29.7 75.97.32.143 2015/02/27 07:05:51 - 2015/02/27 07:05:51
1


Invalid packets
89.122.162.254 75.97.32.143 2015/02/27 06:45:01 - 2015/02/27 06:45:01
1


TCP SYN FLOOD attack
54.231.12.232 75.97.32.143 2015/02/27 05:53:35 - 2015/02/27 05:53:35
2


Invalid packets
58.177.109.167 75.97.32.143 2015/02/27 05:16:34 - 2015/02/27 05:16:34
1


Invalid packets
119.96.140.54 75.97.32.143 2015/02/27 04:53:32 - 2015/02/27 04:53:32
1


Invalid packets
211.214.19.74 75.97.32.143 2015/02/27 04:41:27 - 2015/02/27 04:41:27
1


Invalid packets
59.54.188.139 75.97.32.143 2015/02/27 04:40:48 - 2015/02/27 04:40:48
1

Well this is new...

Did anyone else get an "Authorize log-in attempt" email after they signed into Guild Wars? I seem to have received one for every time I signed in for the last few days.

This is common for Guild Wars 2, for every time you log in from a new IP address. But I've never seen this for Guild Wars 1 before. Also, it didn't actually prevent me from logging in to Guild Wars 1.

Constant everyday router flooding for six months that
I know of, until I became aware of it, and trying to find it, and figure it out, and where it came from, and I make one post here and guess what? Not another ping to it since then. magic right

@ Mr. Cleary
Your problem with me is over. You have my ip track me whenever you want please do. You have my email if you need any more info on this issue. The ones involved won't dare to flood my router ever again because they now know im gonna post it right here. Or I'll send it directly to you. I now have peace of mind. Thank You........WISH

What does all of this mean? I was banned on the 17th too, but is the reason why hidden in this garblygook of code somewhere?

Banned for vmware? Couldn't be that since I've never installed it in my life.

The router? I don't know what settings would put up a flag for GW1. But I assume that Shazbawt would know that a router assigns it's own IP address's to the computers on it's internal network.

We're also running a software firewall over here. Never had a problem with that in any other game before. I wonder if it's blocking some info that Shazbawt wants to receive - perma-ban offense if he doesn't get it.

It's all speculation here.

Wow I was wrong forgot to refresh the router page help me find who's doing this this is why you think I'm using bots Chris I really need your help here this is ridiculous.

Intrusion Detector Settings




Intrusion Detector Disable Enable Enable (Apply Packet Filter Rules for Intrusion Detector)
IP Spoofing Block
Threshold Value

Email Alert Notification
Email Address to send Alert to
Sender Email Address
SMTP Server Address

Receiving Email Server
Authorization (POP3)
POP3 Server Address
User Name
Password
(Confirmation)


Pop-up Alert Notification
IP Address for Pop-up Notifications*

*To notify specified PC by pop-up window, the Buffalo Client Manager software must be running on a PC.




Intrusion Detector Information
Type From To Time Hit Count

TCP SYN FLOOD attack
173.241.242.219 75.97.32.143 2015/02/27 22:12:38 - 2015/02/27 22:13:10
2


Invalid packets
85.120.66.122 75.97.32.143 2015/02/27 21:34:15 - 2015/02/27 21:34:15
1


Invalid packets
182.141.69.245 75.97.32.143 2015/02/27 21:07:32 - 2015/02/27 21:07:32
1


Invalid packets
183.233.71.122 75.97.32.143 2015/02/27 20:49:42 - 2015/02/27 20:49:42
1


Invalid packets
103.3.70.249 75.97.32.143 2015/02/27 20:44:08 - 2015/02/27 20:44:08
1


TCP SYN FLOOD attack
89.218.105.124 75.97.32.143 2015/02/27 20:24:53 - 2015/02/27 20:24:53
1


Invalid packets
119.162.93.28 75.97.32.143 2015/02/27 20:16:05 - 2015/02/27 20:16:05
1


Invalid packets
1.164.39.151 75.97.32.143 2015/02/27 19:58:39 - 2015/02/27 19:58:39
2


Invalid packets
107.158.41.213 75.97.32.143 2015/02/27 19:48:33 - 2015/02/27 19:48:33
1


TCP SYN FLOOD attack
72.240.28.126 75.97.32.143 2015/02/27 19:32:09 - 2015/02/27 19:32:09
1


Invalid packets
198.154.108.57 75.97.32.143 2015/02/27 19:27:12 - 2015/02/27 19:27:12
1


Invalid packets
111.170.210.61 75.97.32.143 2015/02/27 19:21:28 - 2015/02/27 19:21:28
1


Invalid packets
187.1.10.114 75.97.32.143 2015/02/27 18:35:24 - 2015/02/27 18:35:24
1


Invalid packets
179.100.237.50 75.97.32.143 2015/02/27 18:09:23 - 2015/02/27 18:09:23
1


Invalid packets
36.39.129.145 75.97.32.143 2015/02/27 18:04:07 - 2015/02/27 18:04:07
1


Invalid packets
109.199.86.51 75.97.32.143 2015/02/27 18:01:51 - 2015/02/27 18:01:51
1


Invalid packets
37.126.99.25 75.97.32.143 2015/02/27 17:10:19 - 2015/02/27 17:10:19
1


Invalid packets
113.15.186.174 75.97.32.143 2015/02/27 17:06:29 - 2015/02/27 17:06:29
1


Invalid packets
179.184.134.188 75.97.32.143 2015/02/27 16:55:39 - 2015/02/27 16:55:39
1


Invalid packets
115.40.173.253 75.97.32.143 2015/02/27 16:52:13 - 2015/02/27 16:52:13
1


Invalid packets
122.254.224.230 75.97.32.143 2015/02/27 16:36:07 - 2015/02/27 16:36:07
1


SMURF attack
85.95.150.177 75.97.32.143 2015/02/27 16:34:33 - 2015/02/27 16:34:33
1


Invalid packets
113.93.123.7 75.97.32.143 2015/02/27 16:10:44 - 2015/02/27 16:10:44
1


TCP SYN FLOOD attack
77.247.178.126 75.97.32.143 2015/02/27 15:50:48 - 2015/02/27 20:49:04
19


Invalid packets
201.33.23.100 75.97.32.143 2015/02/27 15:32:11 - 2015/02/27 15:32:11
1


TCP SYN FLOOD attack
62.113.245.36 75.97.32.143 2015/02/27 15:11:07 - 2015/02/27 17:11:20
2


Invalid packets
37.16.251.225 75.97.32.143 2015/02/27 14:55:40 - 2015/02/27 14:55:40
1


Invalid packets
201.240.240.137 75.97.32.143 2015/02/27 14:48:27 - 2015/02/27 14:48:27
1


Invalid packets
96.228.185.56 75.97.32.143 2015/02/27 14:28:45 - 2015/02/27 14:28:45
1

well there is something of an answer. random ip pinged to you while on GW and them tracking trying to find accounts tied to them IP's. I guess that could explain mass bannings trying to put a stop to the botting, im not sure that it will b enough to unban the rest of the innocent ppl, I fear its too little too late might just have to buy myself a new copy and start all over again. all them titles gone. oh well

nope not getting that and I have logged into a few of my accounts today (taking screenshots and talking to myself along the way...)

as for a firewall, I think lots of people have them (not safe to NOT have one!) and that would still not explain why my accounts were banned and my husbands was not.....
also no vmware here. no reason to have it (heck, no idea what it even IS )...only good ole texmod (now retired, will be doing carto the old fashioned way---just not doing it at all).

Actually, a firewall is perimeter security with holes in it... its really not safe to think not having a firewall isnt safe and its equally not safe to think behind a firewall everything is safe ^^

Guildmate of mine was banned on the first wave, January 15. She protested but bought a new game two days later. She has played the new account every day since. Nine days ago she tried her two banned accounts and could log in again -- like there'd been no interuption. Two days ago she received a letter from Anet ... Anet apologized for banning her. Said she was innocent. At least they apologized, and quite nicely too.

kinda late to say , gee we messed up and locked your accounts for over a month, but hey, you were innocent --sorry....but good to hear she got her accounts back.

and yeah, firewalls are only a start, kind of like having a door on your house, need a lock and such as well, but its a place to start.