Please post all Pre-order and beta code questions here.

Aladdar

Aladdar

Elite Guru

Join Date: Jan 2005

There are currently about 10 threads on the main page with questions about pre-orders, receiving beta codes, etc...

In an effort to clean up the board, please post any and all questions related to these issues here. Please post all answers here. I am closing the other threads with a link to here.

Thank you.

Amigo

Ascalonian Squire

Join Date: Apr 2005

i preorder the game but in the store they told me...
No more ckdeys for April BWE in Spain.!!!!!!
Can i do something to get 1?
It is 2late?
Any1 knows if they will give more betacodes??
Some1 have 1 extra beta code for me ?

Thx for ur time.

Sin

Banned

Join Date: Mar 2005

The Joint :p

Amigo, www.guildwars.com says you need to ask the retailer for a key, just keep asking them. There is nothing you can do really beyond that. Ug!

William of Orange

William of Orange

Krytan Explorer

Join Date: Feb 2005

La Crosse, Wisconsin

Thousand Tigers Apund Ur Head, The Consulate

You should have been able to set up your account before the Event starts, so it sounds like you just have a bad Key. Go to the Guild Wars website and try to contact them and see what they can do for you.

Thumpy

Thumpy

Academy Page

Join Date: Apr 2005

Minnesota

I am a little confuesed, i was reading some posts and it sounds like there is a difference between the stores release version and the pre-order version...

Or can i get the "preorder" like from the guilwars.com(then threw Best buy for example) and play it a day earlier then just continue playing with that copy of the game or do i need to go buy a release version also?

This info is just from reading other posts and it got me worried! So if somone can clarify that would be great!

Thanks,
-Thumpy

PS: lol this is proly some newb question and yall are laughin at me

Devil's Dictionary

Devil's Dictionary

Wilds Pathfinder

Join Date: Feb 2005

Presumed missing...

Me/N

There is no pre-order version.
The pre-order package is (among other things) a CD with the game's client and a key to access the betas. Once the game is released you still have to buy it.

Doctor

Ascalonian Squire

Join Date: Apr 2005

Here is what I have not been able to figure out exactly:
I can play in the Beta Event with my pre order game client and pass code, when the game goes live on the 28th I will buy it from my local retailer. How will the early access work? Will I use the client that I can get from the website or pre-order box and the key I recieved with my pre-order? If that is the case then when do I need to get the retail version and how will I switch from the pre-order version to the retail version? If it is not the case that I can use the pre-order key and game client then how do I access the game early? Feel free to post your guesses, but if anyone happens to have a factual answer I would be more than happy to hear it. Thanks in advance.

spiritofcat

spiritofcat

Jungle Guide

Join Date: Mar 2005

Sydney, Australia

Order of the Sanguine Dragon [OSD]

E/Mo

Quote:
Originally Posted by Doctor
Here is what I have not been able to figure out exactly:
I can play in the Beta Event with my pre order game client and pass code, when the game goes live on the 28th I will buy it from my local retailer. How will the early access work? Will I use the client that I can get from the website or pre-order box and the key I recieved with my pre-order? If that is the case then when do I need to get the retail version and how will I switch from the pre-order version to the retail version? If it is not the case that I can use the pre-order key and game client then how do I access the game early? Feel free to post your guesses, but if anyone happens to have a factual answer I would be more than happy to hear it. Thanks in advance.
This has been discussed before, but I'll tell you anyway.
The early access goes live on the start of the 27th, and you can play using your preorder account from that time. The early access period goes for 48 hours. So that means you get to play for all of the 27th and 28th before you must enter your retail CD-Key.
I don't know the exact mechanism for entering your retail CD-Key, but I'm guessing it will give you an option when you try to log in, and after the end of the 28th it will require it or you won't be able to play anymore.
When you enter your retail CD-Key your account will change from early access/preorder to full retail version. You use the same client.

Thumpy

Thumpy

Academy Page

Join Date: Apr 2005

Minnesota

Just to clarify for my own sake i get both the real game and the preorder game that i will be able to play on the 27th? And would i get both the real game and preorder in time for 27th thing? HERE is a link to what i am talking about...

Proly makin this more complicated then it needs to be just want to make sure i get both by the 27th.

Thnx,
-Thumpy

Doctor

Ascalonian Squire

Join Date: Apr 2005

Thanks for the reply, I know I had read something similar to that around here but I was jsut wondering if anyone knew the exact process, however the info you provided is close enough for me. Thanks again.

Sin

Banned

Join Date: Mar 2005

The Joint :p

This is from Gaile Gray in the Fansite Friday #39 Interview in English...


Quote:
Originally Posted by Gaile Gray
How will the 27th of April work? Do we need both the full game and Beta key to play that day? If we need the game when will the game be sent to those that pre-ordered? Will they get it in time for the 27th?

In order to get into the Early Access period on April 27th, you will only need your preorder key. You see, there are three different types of access keys for Guild Wars:

• A preorder key . This key entitles you to all the benefits of preordering, including an invitation to every Beta Weekend Event, character name reservations, and one of six special in-game items, determined by the retailer with whom you placed your preorder. (Details are here: http://www.guildwars.com/preorder.html)

• A standard retail access key . This key will come with the standard version of Guild Wars and will allow access into the game as of April 28 th .

• A Collector's Edition retail access key . This special key will get you into the game on April 28 th . But it will also entitle you to a different special item for each of your characters: the Divine Aura.

Now, you may have a combination of keys, and all will work at their appointed time. The preorder key works now for Beta Weekend Events and will be functional for the April 15 th BWE and for the Early Access period, which begins at 12:01 a.m. on April 27 th and ends at 11:59 p.m. on the day that Guild Wars becomes available, April 28 th . During this 48-hour Early Access period, you can come into the game, start your characters and attain levels, skills, items, and quest rewards that you will keep after the official launch takes place. To play in the Early Access period, you won't need the physical CD on which Guild Wars will be shipped because you can acquire the game assets – all the maps, characters, monsters, and spell effects – via our streaming technology.

The retail keys for the Standard and Collector's Edition retail access keys will be “turned on” about 12:01 a.m. on April 28 th . If you're in the Early Access group when this happens, you will most likely be asked to rejoin the game. At that time, you simply input your retail key and you are off and running with your special item (or special items) for each character. If you are joining Guild Wars for the first time, that is if you did not preorder, you input your retail key and start up the game, acquiring assets from the CD and some streamed assets as well.
Hope this was helpful.

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

How long do we have with the beta key until we need to put a retail key in to continue playing? Is it the 29th? If so, that is not alot of time for the people that pre ordered and need to wait for thier copy. Any chance to have this timeframe extended?

Lord Vice

Pre-Searing Cadet

Join Date: Apr 2005

I get Network Error 21 (Please check your connection to the internet & try again.) also upon entering preorder key.

So if it works, will I be able to create my character and name prior to 15 Apr beta event?

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

Quote:
Originally Posted by Lord Vice
I get Network Error 21 (Please check your connection to the internet & try again.) also upon entering preorder key.

So if it works, will I be able to create my character and name prior to 15 Apr beta event?
I dont think so. It will not let you log into the game to create anything until the Beta event. The only thing you can do is download any patches that are available.

Lord Vice

Pre-Searing Cadet

Join Date: Apr 2005

Thanks for the info. I was just curious because I got a tech support response that the service that handles the login keys and account registration my be down.

Epinephrine

Epinephrine

Master of Beasts

Join Date: Mar 2005

Ottawa, Canada

Servants of Fortuna [SoF]

I bought a magazine back a ways that had a beta code in it, but my buddy ended up not able to play that month, and I had been saving for a buddy to join me in game sometime (I used the friends code from the preorder box already for someone, what a waste... he ended up only playing about an hour, so I bought the magazine to be able to invite another friend.). I finally convinced a friend of mine to give the game a try, but I hear that only the pre-order codes will work for this beta. Is this true? Is there any way to get the pass from the gaming magazine to work, or will it work as it was never used? (I only bought it for the code...I already read enough about the game that the interview was a waste.)

Tur713

Tur713

Krytan Explorer

Join Date: Feb 2005

Pink Animal Clan

E/Me

Okay, if we get to play one day ahead, but we can't put our game keys in until the next day, what happens if our inventory slots are already full when we enter the CE key?

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Tur713
Okay, if we get to play one day ahead, but we can't put our game keys in until the next day, what happens if our inventory slots are already full when we enter the CE key?
As Gaile stated you need to put in the retal key to CONTINUE play after 11:59 on the 28th

Not reset but continue
edit
If you mean the special item appearing there must be some provision for it but i do not know

Tur713

Tur713

Krytan Explorer

Join Date: Feb 2005

Pink Animal Clan

E/Me

That's exactly what I meant, what if you have no room for the new item? Has anybody adressed this yet?

Sin

Banned

Join Date: Mar 2005

The Joint :p

The Player Storage System we've heard talk of should be available for use by then. Me thinks you know what that means you can do....

Player Storage System is equal or similar to Bank in Runescape or Warehousman in Counqueronline

Weezer_Blue

Weezer_Blue

Elite Guru

Join Date: Feb 2005

Just a Box in a Cage

Hurry Up The Cakes [Oven]

Gah! Speak not the name of that which cannot be played! (Runescape).


*shamefully tries to hide RS character without revealing it's level* (coughseventycough)

NewUser

Pre-Searing Cadet

Join Date: Feb 2005

I pre-ordered 3 copies of Guild Wars (at £24.99 each) from Gameplay but was only sent 1 access key and 1 invitation key. Aren't I supposed to get 3 sets of keys for each copy of Guild Wars I ordered? If I had known I wouldn't get a set of keys for the other copies that I ordered in a single purchase, I might have as well ordered from Play.com which sells the game at £17.99 but doesn't include the pre-order package. Anyone got any idea how this works? Perhaps I should just cancel the order instead.

Istarik

Pre-Searing Cadet

Join Date: Apr 2005

Hi! I preordered guild wars 2 days ago.. and today is the 14th ^.^
They say that i should get the key in the 14th (today)
it's already 3am and i haven't got it yet. maybe because of the time difference.....?
BTW: i live in israel and i ordered from EB (canada)

Lord Vice

Pre-Searing Cadet

Join Date: Apr 2005

OK. If any of you were getting the Network Error 21 message after you entered your key code, try it now; it should be working. It appears to have been a technical problem on the server end. Also, for those of you that may not know what happens next after you enter a successful key code, you get this mouth watering message that welcomes you and reminds you to return on Friday 15 Apr for the beta event.

Hope this helped.

Sin

Banned

Join Date: Mar 2005

The Joint :p

Hopefully this is a little good news for those having problems registering, post 6 at this link

Thumpy

Thumpy

Academy Page

Join Date: Apr 2005

Minnesota

Quote:
Originally Posted by Istarik
Hi! I preordered guild wars 2 days ago.. and today is the 14th ^.^
They say that i should get the key in the 14th (today)
it's already 3am and i haven't got it yet. maybe because of the time difference.....?
BTW: i live in israel and i ordered from EB (canada)
That would be my guess because as you probably know it is only april 13th here. And if you ordered it from a time zone that is still in april 13th then i would think they would run by thier time.

Plus i have a hard time trusting those delivery services.

Hope it helps,
-Thumpy

Hamster of Doom

Ascalonian Squire

Join Date: Apr 2005

San Antonio, Texas

Has anyone gotten their preorder key from bestbuy?

Istarik

Pre-Searing Cadet

Join Date: Apr 2005

Quote:
Originally Posted by Istarik
Hi! I preordered guild wars 2 days ago.. and today is the 14th ^.^
They say that i should get the key in the 14th (today)
it's already 3am and i haven't got it yet. maybe because of the time difference.....?
BTW: i live in israel and i ordered from EB (canada)

It's already 4 pm in my countries time at the 14th.... and i haven't got the key yet............... plz help (or u can just give me ur friends pass ;P)

Manderlock

Manderlock

Wilds Pathfinder

Join Date: Apr 2005

TX

Crimson ScS

W/N

Quote:
Originally Posted by Istarik
It's already 4 pm in my countries time at the 14th.... and i haven't got the key yet............... plz help (or u can just give me ur friends pass ;P)

check your pms

Istarik

Pre-Searing Cadet

Join Date: Apr 2005

Quote:
Originally Posted by Manderlock
check your pms
THX MAN U ROCK!! LIKE TOTTALLLLYY!! THXXXXXXX!!!!

Bgnome

Bgnome

Elite Guru

Join Date: Feb 2005

Quote:
Originally Posted by Tur713
Okay, if we get to play one day ahead, but we can't put our game keys in until the next day, what happens if our inventory slots are already full when we enter the CE key?
Guild Wars User Support: Adding access keys
"You can add access keys to your account information page at any time."

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

So if we need to enter retail keys by 11:59 on the 28th, what about the preorders that wont make it by then? I guess we have a couple days off and wait till our copy arrives to enter the retail key.

I wish they could extend this time by a few days.

Nichos Katran

Nichos Katran

Ascalonian Squire

Join Date: Mar 2005

Windsor, Ontario, Canada

Eternal Knights

N/Me

you can't play after the given time until you enter in your pre-order key. Your accounts won't be erased, they'll just be on hold

cyberzomby

Lion's Arch Merchant

Join Date: Mar 2005

Netherlands

The Heroics

N/Me

Hi
I got my pre order key today, didnt realy hoped for it, cause i thought i didnt pre order but well im happy as i dont know what. But i created an account and put in the key they accepted the key. But now i cant confim my account with that link. Are they going to delete my account plus my key now?

boyee09

Pre-Searing Cadet

Join Date: Apr 2005

I have asked this before at a different webiste and i've gotten a no and a yes, but if i make a guild on a beta event will it be erased when the game is released?

Amigo

Ascalonian Squire

Join Date: Apr 2005

If some1 have another friend pass , plz send it to me, i will be the happiest person in the world :P
Spanish retailers sucks :S

[email protected]
Thx ppl

Coldflare

Ascalonian Squire

Join Date: Apr 2005

Missouri, USA

W/

Quote:
Originally Posted by Hamster of Doom
Has anyone gotten their preorder key from bestbuy?
I'm wondering that myself.. I haven't gotten mine.. I'd assume that they'd email it, but if they aren't.. Argh, what can I/we do.

Vrami

Pre-Searing Cadet

Join Date: Apr 2005

Hello, i just pre-ordered my guild wars at about 2:00 pm est today. Will i get my CD code via email tonight to i can paly the weekend event? Or did i jsut pre order it for no reason? Im confused. I ordered from the link to best buy at the guild wars official website.

I did not get the CD key imediatly so i called best buy and the person i talked ot didnt even know that they were sellnig guild wars.... Im worried i wont be able to participate in weekend beta, what should i do?

also is there a number to call a guild wars tech for help?

Coldflare

Ascalonian Squire

Join Date: Apr 2005

Missouri, USA

W/

If you find either out, please let me know too. I'm worried myself.

Hamster of Doom

Ascalonian Squire

Join Date: Apr 2005

San Antonio, Texas

If anyone is able to get their preorder email on Thursday or Friday, please let us all know.