Darn.. and I planned on purchasing my CE on the 29th..
Go Alex go!
MERGED: Factions Collector's Edition Comments and Questions
Shadowfox1125
Sereng Amaranth
So what are you saying? If we already ordered the CE, do we get it? Is this only for new purchases of the CE? Or is this affecting every copy of the CE?
Lady Lozza
If it isn't a global delay I would love to know what areas are affected. My copy is coming from the UK so I might not have got it till the Monday anyway, but if there has been a delay... So I suppose what I want to know is whether it is affecting the UK supply. Gamplay still has it listed on their site (mind you it's listed as sold out) while other companies (EB, etc) have removed it completely.
Daemon Dremora
Alex i have a question..... i went to pre order factions about 2 weeks ago and i asked about the ce and they said that they dont even have a skew number for it. like they are not even getting any copies of the ce in at all or something. it is my local eb games here in millington tennessee. if you could please tell me if they are serious or what.
Dove_Song
Yes you had to Purchase the "Preoder Package". Inside was a key code to access early.
You may have only "reserved a copy" of the game at your local game shop. Which is a completely differnt (although confusing) sort of thing. You should go back and see if they have an Preorder packages still.
I had to argue with the guy behinde the counter for about 15 mins to make him understand he was suppost to give me a preoder package when I preordered my copy of the game the game.
You may have only "reserved a copy" of the game at your local game shop. Which is a completely differnt (although confusing) sort of thing. You should go back and see if they have an Preorder packages still.
I had to argue with the guy behinde the counter for about 15 mins to make him understand he was suppost to give me a preoder package when I preordered my copy of the game the game.
Terminal
Nothing like a good wait for something you want badly to cultivate self-discipline.
Sad it has to be a game...
Not talking about the OP, myself. Exams end on the 5th and I am so not getting factions for myself before then. Trouble.
Sad it has to be a game...
Not talking about the OP, myself. Exams end on the 5th and I am so not getting factions for myself before then. Trouble.
Nienna Valar
Well since everyone is sharing their stories about their EBX fiascoes, I thought I'd share mine 
I had preordered the CE of Factions at the EBX over here by me at the mall (Portland metro area, Oregon). I was assured a copy and my parents ended up paying it all off for my bday (what nice parents, eh? :P) I checked out the recipt and it had a total price of 50$. I called them up and they claimed to have no idea what had happend. Aparently all preorder accts had rolled over to the regular edition. The guy assured me that he would make sure that I would get a CE though he could not guarantee how many copies they would be getting. Long story short (prolly too late, but whateva :P) I checked around and found somewhere I could preorder it and get it with no probs and with a guarantee and a hard copy of a record of it. I went in to cancel the preorder at the EBX here and the guy tried to convince me to keep my preorder with them. He told me again he could promise me a CE. I told him earlier that can't be right since he in an earlier convo said he couldn't since he didnt' know how many copies they were getting. Not to mention that it wasn't even in the computer anymore. I got my money back and had a good time chewing him out especially since I never got an apology for a mix up. Yeah, I worked in retail for years...the customer is always right dudes.
I had preordered the CE of Factions at the EBX over here by me at the mall (Portland metro area, Oregon). I was assured a copy and my parents ended up paying it all off for my bday (what nice parents, eh? :P) I checked out the recipt and it had a total price of 50$. I called them up and they claimed to have no idea what had happend. Aparently all preorder accts had rolled over to the regular edition. The guy assured me that he would make sure that I would get a CE though he could not guarantee how many copies they would be getting. Long story short (prolly too late, but whateva :P) I checked around and found somewhere I could preorder it and get it with no probs and with a guarantee and a hard copy of a record of it. I went in to cancel the preorder at the EBX here and the guy tried to convince me to keep my preorder with them. He told me again he could promise me a CE. I told him earlier that can't be right since he in an earlier convo said he couldn't since he didnt' know how many copies they were getting. Not to mention that it wasn't even in the computer anymore. I got my money back and had a good time chewing him out especially since I never got an apology for a mix up. Yeah, I worked in retail for years...the customer is always right dudes.
fRag_Doll
I just found out from the guy at my local EB that the collectors edition of Factions will be delayed by a week! 
He reckons it's not just in Australia either, the rest of the world suffers the same fate.
Has anyone else heard anything to this effect?
He reckons it's not just in Australia either, the rest of the world suffers the same fate.
Has anyone else heard anything to this effect?
gragman
Read a similar thread on another forum yesterday, then contacted my supplier (powerplaydirect), who told me that my copy of the Euro CE would be delivered by the 27th as planned.
Rebirther
if you didn't order the CE edition, (or even if you did) you can cancel the order and chance in your local store! they not might have the CE but they will definately have the SE avaliable on the day of release.
Tazzo
i ordered from Game in the UK they have so far done everything to scedule ie sent pre-order boxes and no late release is mentioned.I think your EB store has a shipping issue and a lil smoke screen has appeared.
phreakilla
same for us as planned
Swampgirl Inez
NOTE:
In the past three days I have seen several threads in this forum all on the same subject. Today there were 3 threads on this subject. I have merged them.
ALL of you need to make an effort to find and post in a thread already going on your subject before you make a new one.
I will be closing duplicate threads from now on.
Swampgirl
In the past three days I have seen several threads in this forum all on the same subject. Today there were 3 threads on this subject. I have merged them.
ALL of you need to make an effort to find and post in a thread already going on your subject before you make a new one.
I will be closing duplicate threads from now on.
Swampgirl
WasAGuest
Quote:
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Originally Posted by Shanaeri Rynale
Thanks Alex.
Is there any chance of extending the life of the pre order keys to compensate for this. Imagine the frustration of playing for 2 days then facing the choice of buying a normal copy while you wait for your CE(total cost to me, ~£80 UK pounds) to turn up, or having your access expire(leaving you stranded) while you wait. Besides in many places the Monday is a national holiday, so even normal mail order editions may get delayed for delivery until the Tuesday, thus making the situation worse. I.e Key lasts from 27-29(Sat). No mail delivery on Sunday or Monday. So if people don't get it by Sat am they are out of luck for 2 days.. I realise these delays have more to do with the distribution channel, but say adding 5 extra days would create a lot less disapointment and stress for the customers, the suppliers and youselves. |
Selus of Amoe
CE removed from ebgames.com, yet my ETA still says 4/28/06 on my orders page. This isn't the first time I've felt screwed over from EBgames.com... but I KNOW Anet will help us in some way, be it an extended head start, or 9999999 plat. Or just getting the games to us in time :P
EDIT:
PS: Anet... Uh, if you don't get the beat the CE out of EBgames on time, I'll take the Battle Pak on CD please... I know you're not direct song, but I also know you can beat it out of them too... lol.
EDIT:
PS: Anet... Uh, if you don't get the beat the CE out of EBgames on time, I'll take the Battle Pak on CD please... I know you're not direct song, but I also know you can beat it out of them too... lol.
Mordakai
Quote:
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Originally Posted by Selus of Amoe
CE removed from ebgames.com, yet my ETA still says 4/28/06 on my orders page. This isn't the first time I've felt screwed over from EBgames.com... but I KNOW Anet will help us in some way, be it an extended head start, or 9999999 plat. Or just getting the games to us in time :P
|
Texas
I pre-ordered mine and paid for it two months before release. I have 3 acct's atm, and dont mind waiting the extra week.
As far as an extension on the access for the days before it, im all for it if its not a big problem.
As far as an extension on the access for the days before it, im all for it if its not a big problem.
Ti Ni Xian
Damn, go an email from the store where i orderd the CE, that my presonal things have been change.
The CE has been taken out of the collection!
Maybe they'll get it later.......
I live in the netherlands btw
dus zijn er nederlanders die de CE nog steeds wel op tijd krijgen?
The CE has been taken out of the collection!
Maybe they'll get it later.......
I live in the netherlands btw
dus zijn er nederlanders die de CE nog steeds wel op tijd krijgen?
Woutsie
I just got a response from Mediadis (where I ordered it)
The copy should be shipped before the release date.
LOL? They still don't have it in stock and its already the 21st...
The copy should be shipped before the release date.
LOL? They still don't have it in stock and its already the 21st...
MysticoN
Quote:
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Originally Posted by Woutsie
I just got a response from Mediadis (where I ordered it)
The copy should be shipped before the release date. LOL? They still don't have it in stock and its already the 21st... |
Sagaris
Quote:
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Originally Posted by Ti Ni Xian
dus zijn er nederlanders die de CE nog steeds wel op tijd krijgen?
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Count to Potato
O well patience is a virtue they say, u jsut get to miss out on early exploits that leave people rich
Mordakai
Quote:
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Originally Posted by Count to Potato
O well patience is a virtue they say, u jsut get to miss out on early exploits that leave people rich
|
You can't buy that for all the plat in the world.
JoDiamonds
Quote:
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Originally Posted by Shanaeri Rynale
Is there any chance of extending the life of the pre order keys to compensate for this.
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Here, here! If product is delayed, the pre-order should be extended even more.
I do understand that not everyone getting the Collector's Edition necessarily has a pre-order key, but probably most of them do. More importantly, the players who got pre-order keys along with the Collector's Edition are likely die-hard fans who most want to play when the game first comes out, obviously.
EDIT: Thanks for being informative and forward with this information, Alex.
Selus of Amoe
Just checked my orders again from EBgames.com and my status is now under "Processing" which according to EBgames.com - Help Desk:
"After an order is processed, the time of delivery is determined by the shipping method. See the "Shipping" section for shipping methods and delivery times."
So if all goes well, I'll be waiting 5-10 days (GAH) until release, which I PRAY is the day it comes out *makes sign of the cross*. UNLESS it doesn't mention anything about the delay and the delay still remains, then I'm praying to God to wtfpwnsmite these fools and slaves of the devil...
Have yet to recieve my Pre-Order Pack though, so I'm feeling, I don't know, ticked. Lol.
"After an order is processed, the time of delivery is determined by the shipping method. See the "Shipping" section for shipping methods and delivery times."
So if all goes well, I'll be waiting 5-10 days (GAH) until release, which I PRAY is the day it comes out *makes sign of the cross*. UNLESS it doesn't mention anything about the delay and the delay still remains, then I'm praying to God to wtfpwnsmite these fools and slaves of the devil...
Have yet to recieve my Pre-Order Pack though, so I'm feeling, I don't know, ticked. Lol.
Fates
So...We've now been told of delays in the US, Australia and New Zealand. Any bets that when they say the US, they are including Canada as a 51st state?
Loviatar
yes
My Ce Has Shipped And Will Have It Monday Tuesday At Latest.
Go Gamestop
Big_Iron
I got an e-mail from Amazon today about the delay. At first they were giving me an ETA of 5/10. Now they're saying 5/3. Maybe with the first one they wanted to shock me so with the second one, I'd be relieved. I can live with 5/3 I guess.
AeroLion
Quote:
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Originally Posted by Loviatar
yes My Ce Has Shipped And Will Have It Monday Tuesday At Latest. Go Gamestop |
Prefectus
I orderd from Bestbuy. Nothing yet as to if its going to be delayed or shiped on time hope they tell me soon 
Loviatar
Quote:
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Originally Posted by AeroLion
I've got the overnight shipping from Gamestop as well but no word on the CE having shipped. Keeping my fingers crossed....
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they are not sending out confirmation email.go to your account and click on the order for the status.
maybe since i was one of the first to order perhaps?
AeroLion
Quote:
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Originally Posted by Loviatar
they are not sending out confirmation email.go to your account and click on the order for the status. maybe since i was one of the first to order perhaps? |
dbgtboy
i just upgraded my preorder to ce at ebgames, the guy said it would be here on the 27th (he actually knew what guild wars factions was!).
Lady Lozza
Hmm, I've ordered from gameplay, I've no word of a delay and my order has not yet shipped. Mind you I really don't expect it to till Monday at the earliest.
HackMack
What would be a solution if the CE buyers (like me) won’t get the game on time?
Just a few ideas...
1. Would it be possible to extend the pre-order key for a few more days?
2. Give the shops "short-term-keys" for those who pre-ordered and won’t get the game on time?
I think this would be possible because we all paid a price to pre-order, some of us just a small amount and some the whole price. Since we all paid (and therefore the shops got money) y not take one of my solutions?
Just an idea, I would like to know what ANet/ NCSoft representatives have to say to this...
EDIT: I really need to post more, my status as "Town Dweller" really does not sound good.
Just a few ideas...
1. Would it be possible to extend the pre-order key for a few more days?
2. Give the shops "short-term-keys" for those who pre-ordered and won’t get the game on time?
I think this would be possible because we all paid a price to pre-order, some of us just a small amount and some the whole price. Since we all paid (and therefore the shops got money) y not take one of my solutions?
Just an idea, I would like to know what ANet/ NCSoft representatives have to say to this...
EDIT: I really need to post more, my status as "Town Dweller" really does not sound good.
EndoftheSyringe
I had the manager of a gamestop down here PERSONALLY tell me he will be getting my CE edition guaranteed on the 28th and that if there are any problems to just ask to talk to him. We'll see how that goes. Whether it really happens or not, it's the thought that counts.
Krait
Quote:
|
Originally Posted by HackMack
What would be a solution if the CE buyers (like me) won’t get the game on time?
Just a few ideas... 1. Would it be possible to extend the pre-order key for a few more days? 2. Give the shops "short-term-keys" for those who pre-ordered and won’t get the game on time? I think this would be possible because we all paid a price to pre-order, some of us just a small amount and some the whole price. Since we all paid (and therefore the shops got money) y not take one of my solutions? Just an idea, I would like to know what ANet/ NCSoft representatives have to say to this... EDIT: I really need to post more, my status as "Town Dweller" really does not sound good. |
Pre-order keys now give you the 2 Slots and an extended grace period of 10 days.
If you still do not have the CE after the 10 days grace period, the 2 slots will be locked and you won't be able to travel to cantha BUT the characters on the 2 slots will NOT be deleted and will be unlocked when you get your CE
Fates
You're wrong Krait.
The pre-order keys do give you two slots for the head start. Where you wrong is after that. The head start is still 48 hours, no longer. You will not have access to Cantha and related characters after 48 hours without a retail key. Any characters created in those 48 hours will remain tied to your account for 10 days and if you enter in a retail key within those 10 days, you will again gain access to those toons. If you dont enter a key within 10 days, those toons are deleted permenantly.
As per Gaile on GWOnline
So what you have is...the people that are willing to pay upwards of an extra 20 bucks for the CE (theoretically your most dedicated customers) potentially getting screwed. They get 48 hours of access to Cantha, which ends on a Friday, and then get to sit and wait for at least 2 days(very few companies in north america deliver on Saturday and Sunday), if not more, while all the customers that buy the standard edition get to continue playing in Cantha.
I don't know what the solution to the delayed CE is, but "saving" my characters for 10 days is not a very creative or (imo) an adequate one.
The pre-order keys do give you two slots for the head start. Where you wrong is after that. The head start is still 48 hours, no longer. You will not have access to Cantha and related characters after 48 hours without a retail key. Any characters created in those 48 hours will remain tied to your account for 10 days and if you enter in a retail key within those 10 days, you will again gain access to those toons. If you dont enter a key within 10 days, those toons are deleted permenantly.
As per Gaile on GWOnline
Quote:
| Ok, about the Head Start and the slots: We'll have a news post on Monday, but it's ok to mention now that the Head Start, and access to Cantha and Canthan characters, is only the 48 hours previously announced. What the 10 days "grace period" gives is time to input your retail access key in order to make permanent up to two new characters you might create during the Head Start. |
I don't know what the solution to the delayed CE is, but "saving" my characters for 10 days is not a very creative or (imo) an adequate one.
Krait
Quote:
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Originally Posted by Fates Monk
If you dont enter a key within 10 days, those toons are deleted permenantly.
|
Selus of Amoe
Great, now I'm even MORE screwed! If Factions isn't delayed, and I'm not lucky enough to recieve the CE in time my Head Start-created characters are gone? Stupid USA Value shipping...
Question: After this headstart, is your account completly shut down? Can you access your characters at all? Or must you have the Factions Access Key in order to play with your Prophecies characters AFTER the headstart? (Be it if I even recieve the pre-order package in time for this head start...)
Question: After this headstart, is your account completly shut down? Can you access your characters at all? Or must you have the Factions Access Key in order to play with your Prophecies characters AFTER the headstart? (Be it if I even recieve the pre-order package in time for this head start...)