MERGED: Factions Collector's Edition Comments and Questions

Eugaet

Eugaet

Wilds Pathfinder

Join Date: Apr 2005

US

Righteous Apathy [RA]

Quote:
Originally Posted by Asrial
The CE version is delayed. Keep watching here for an update on when it's going to arrive.
Damn. I was hoping US BB stores wouldn't be affected.

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

Quote:
Originally Posted by Mister_Smiley

well crap, so all BB are delayed with the CE, or are only some?
All.

Sakashi

Sakashi

Ascalonian Squire

Join Date: Sep 2005

United Kingdom

[VII] The Midgar Zolem

E/Mo

delete this post.

Dmc1281

Academy Page

Join Date: Apr 2005

HOBO

R/E

I was on the phone with my EB today and they said that it looks like EB isn't carring the CE, or perhaps they only offer the CE and not a regular copy.

I wish would could just buy them from NCSoft directly. You purchase it through the website and it is auto-linked to your account and you get the box with everything you ordered when shipping arrives.

Mister_Smiley

Mister_Smiley

Wilds Pathfinder

Join Date: Mar 2006

you gotta be kidding me, well all go anyways, cause you never know...but if its not their, i hope its not delayed to long

{IceFire}

{IceFire}

Forge Runner

Join Date: Oct 2005

W/

so when i go to my store to buy the CE(i preordered at the same store), i just bring my receipt and show it to them and i get 10$ off?

beanerman_99

beanerman_99

Wilds Pathfinder

Join Date: Apr 2005

In the clouds

[Sage]

E/

Quote:
Originally Posted by Dmc1281
I wish would could just buy them from NCSoft directly. You purchase it through the website and it is auto-linked to your account and you get the box with everything you ordered when shipping arrives.
/singed

I hope my local best buy has the CE in on Friday

Asrial

Desert Nomad

Join Date: Apr 2005

Centurion Guard

Mo/E

IceFire: Yep!

You can do it at ANY Best Buy too.

Mister_Smiley, when I confirm that my store has some in transit (instead of 'allocated' for transit), come back here and give me your zip code and I'll check for you too.

uberstu

uberstu

Ascalonian Squire

Join Date: May 2005

Raging Warriors

GameStop in Houston, TX, confirmed that they would probably not have the CE until May 5. I was on the fence about getting the CE, but now i'm probably not going to.

ZennZero

ZennZero

Krytan Explorer

Join Date: Apr 2005

R/

Quote:
Originally Posted by Asrial
IceFire: Yep!

You can do it at ANY Best Buy too.

Mister_Smiley, when I confirm that my store has some in transit (instead of 'allocated' for transit), come back here and give me your zip code and I'll check for you too.
Any on the way for a BB near 23503? Thanks Asrial!

Selus of Amoe

Selus of Amoe

Ascalonian Squire

Join Date: Oct 2005

N/A

W/Mo

I can confirm the above post too, as my GameStop in Montclair (yeah, yeah: "Where's that?") California has the same ship date. I'm not sure though if this applies to if we had already ordered before they removed it from the site, or if it applies overall. I was tempted to just change my order to one in-store but the guy said that they:

1. Do not accept anymore CE due to this delay
2. That I shouldn't not since many would rather take my place because of the delay. (So I'm guessing that it doesn't apply to those that pre-ordered earlier?)

{IceFire}

{IceFire}

Forge Runner

Join Date: Oct 2005

W/

thanks alot Asrial

rollntider

Lion's Arch Merchant

Join Date: Sep 2005

anarchy

Me/Rt

Quote:
Originally Posted by LordDeArnise


I'm getting the same status on my CE preorder. I did contact Gamestop by Email, and will probably hear from them sometime tomorrow.
keep me posted, i orderd mine from gamestop, I will post if I hear anything.

Raziel665

Raziel665

Krytan Explorer

Join Date: Apr 2005

Defenders of the Blackblade [DotB]

N/Mo

I just got a mail from that my CE might be delayed... I might recieve it a day late. By the looks of it, Im getting off easy with just 1 day.

Fates

Wilds Pathfinder

Join Date: Jul 2005

Kanuckistan

Mirror of Reason [SNOW]

R/

Raziel, keep in mind that one business day is, in this case, actually 3 days. Very few couriers deliver on Saturdays so you're looking at Monday...hope you didn't plan on playing on the weekend.

Parn

Parn

Academy Page

Join Date: May 2005

Dfw Texas

[Cry] Cries of Frustration.

Mo/

originally Gamestop said that they would reserve a CE copy for me......
Now they say they are only getting a few and may not be able to get me one.....Booooo :thumbsdown:

Now to add more fuel to the fire they say it will be delayed a week....RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO

at least I got my pre-order pack so I can play for early then lose all my characters when my CE doesn't show up in a timely matter.

beanerman_99

beanerman_99

Wilds Pathfinder

Join Date: Apr 2005

In the clouds

[Sage]

E/

Quote:
Originally Posted by Asrial
IceFire: Yep!

You can do it at ANY Best Buy too.

Mister_Smiley, when I confirm that my store has some in transit (instead of 'allocated' for transit), come back here and give me your zip code and I'll check for you too.
How about my BB for ZIP 65202? Its in Columbia, MO. Thanks if you can tell me.

Eugaet

Eugaet

Wilds Pathfinder

Join Date: Apr 2005

US

Righteous Apathy [RA]

Zip codes 74133 and 74135? I'll be calling the Midtown location today anyhow, but, you know...

Mordakai

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

On the Dev Thread, there's a post by Gaile about Free Faction T-shirts at Best Buy! Check it out.

EDIT: Anyone else in San Antonio, please post here once the CE has been confirmed to be in store!

(I might actually pass on the CE if it means getting a Free T-shirt - although I don't want to make that choice)

Eugaet

Eugaet

Wilds Pathfinder

Join Date: Apr 2005

US

Righteous Apathy [RA]

Yeah, I saw that...figured I wouldn't be able to get one before they ran out due to the CE delay. But I'm calling my BB insider soon, so who knows...

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Hi All,

Well, I just learned something rather disturbing. For all of us who pre-ordered the collector's edition of Factions, there is a distribution delay until May 3rd. Amazon, from whom I ordered says I'll get it by May 10.

A rep from GameStop confirms that the problem is with distribution of Factions CE to the retailers and currently GameStop expects to receive CE by May 3rd. It was apparently decided by NCSoft that if they couldn't ship all CE orders, they would wait until they could.

The bad part is we'll be unable to play for everyday past the 28th until our CE order arrives, all the time while the people who bought the less expensive regular version continue to enjoy factions.

What am I suppose to do, ask all my guildies to not play Factions until my CE arrives? Is this how a company should treat its fans who pay extra?

NCSoft says, "There isn't a definite time-frame on the access deadline for those accounts that only have a Factions Pre-Order Access Key at this time."

This seems like double talk because their F.A.Q.(http://www.guildwars.com/support/faq...ctions-faq.php) is very clear that your pre-order key only lasts 48 hours.

Here is a copy of my correspondence with arena net to date:


Your Factions Pre-Order Access Key will allow you to participate in the Early Access Event, and it should carry over to approximately 24 hours after Factions' official release on 4/28/06. There isn't a definite time-frame on the access deadline for those accounts that only have a Factions Pre-Order Access Key at this time.

Unfortunately, without the retail access key applied to your account you will not be able to access any Factions content once the extended time has ended. Please bear in mind, that each retailer has their own policies in place for both the sale of the pre-order package (including pricing) and the availability of the pre-order package and the final retail product.

Please let us know if you need further assistance with this.

Regards,
The Guild Wars Support Team

Joh

Joh

Lion's Arch Merchant

Join Date: Feb 2006

Sweden

Lucid Dreams [LD]

So let me get this straight.. We now have a temporary pre-order key that gave allows us to get the pre-order items and the early access. If we don't add a retail key to our accounts before those 48 hours has passed, we won't get to keep playing until we do? Boy do I regret buying the CE....

Some other questions related to this; Will we still get the pre-order items on all new chars after adding the retail key, even though we won't be able to do so in those 48 hours? Will our chars be deleted after those 48 hours?

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Joh
So let me get this straight.. We now have a temporary pre-order key that gave allows us to get the pre-order items and the early access. If we don't add a retail key to our accounts before those 48 hours has passed, we won't get to keep playing until we do? Boy do I regret buying the CE....

Some other questions related to this; Will we still get the pre-order items on all new chars after adding the retail key, even though we won't be able to do so in those 48 hours? Will our chars be deleted after those 48 hours?
yes

/preorder

there is at least a 10 day grace period to input a retail key.

after the 28th the new Cantha slots will be unavailable but not deleted.

SirJackassIII

SirJackassIII

Wilds Pathfinder

Join Date: Oct 2005

Belgium

none

N/E

Few questions:
1) Is it only delayed if you pre-ordered or delayed if you planned to pick it up in stores too?
2) If it's delayed in stores too, are the delayed countries known?

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Quote:
Originally Posted by Joh
If we don't add a retail key to our accounts before those 48 hours has passed, we won't get to keep playing until we do?
Correct.

Quote:
Originally Posted by Joh
Will we still get the pre-order items on all new chars after adding the retail key, even though we won't be able to do so in those 48 hours?
Yes.

Quote:
Originally Posted by Joh
Will our chars be deleted after those 48 hours?
No. From what I can gleam, we will have access to non-cantha characters for 10 days. Cantha characters for 48 hours. Characters in the 2 bonus slots are not deleted, but will become unavailable for said duration until the retail key is entered.

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Quote:
Originally Posted by SirJackassIII
Few questions:
1) Is it only delayed if you pre-ordered or delayed if you planned to pick it up in stores too?
2) If it's delayed in stores too, are the delayed countries known?
Per GameStop rep, it's delayed in stores too. No idea about other countires, other than the U.S. which I'm concerned about.

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Quote:
Originally Posted by Loviatar
there is at least a 10 day grace period to input a retail key.
To be absolutely clear, the 10 day grace period of which Loviatar is speaking, is only for non-Cantha characters. Or to put it differently, only prophecies characters who start in pre-searing get the 10 day grace period.

I'm hoping to generate enough upset in the community via emails to NCSoft that they'll change this policy.

Oh, speaking of which, call in to NCSoft support and complain by dialing in the U.S. toll free 866-367-9516 or direct to 512-225-6359. ( Can you tell I've been a busy little bee over this issue? )

Mighty Hero

Mighty Hero

Frost Gate Guardian

Join Date: Feb 2006

$10 off at Best Buy with the pre order receipt? does it mean i ll be paying only $30??

Peewee

Peewee

Krytan Explorer

Join Date: Nov 2005

London, England

I Uprising I [RAGE]

R/

Yeah, i also pre-ordered CE, only i did it at Game stores (UK) I dont know yet whether i will have a problem picking up a copy. Yes, this sucks. The problem seems to be mostly out of ANET's hands, but its a harsh irony that the players who have shown most support, ie preordered AND getting the CE are going to be the ones who cannot play the game.

Whats worse is that it is becoming clear in some circumstances the 10 day grace period may not be enough. This essentially means that altho people who have preordered CE will still be able to enjoy the Day of the Tengu, they will not be able to reap the rewards.

I hope i am not paying £50 to play factions for one day, be unable to play it for a further 10 days when everybody else is, and then lose my head start completely. This seems like a very high price to pay for such priveledge...

Joh

Joh

Lion's Arch Merchant

Join Date: Feb 2006

Sweden

Lucid Dreams [LD]

So atleast our chars won't be deleted, but that 10 day grace period doesn't sound too good. You said yours will ship May 10th. That's after that 10-day period. If so, many will not get their CE until their 10 grace period has passed...

edit: I would indeed call, if it weren't for the fact it's expensive to call cross-atlantic.

Fates

Wilds Pathfinder

Join Date: Jul 2005

Kanuckistan

Mirror of Reason [SNOW]

R/

Did you guys miss the 9 page thread, about this very topic, on the first page here titled "Factions CE...Delayed?" It covers all this information and more.

For the perceptively challenged, here is a link:
http://www.guildwarsguru.com/forum/s....php?t=3015228

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Quote:
Originally Posted by Fates Monk
For the perceptively challenged, here is a link:
http://www.guildwarsguru.com/forum/s....php?t=3015228
Thanks for the link Monk. Before I post, I normally do a search to see if what I want to talk about is already covered. However, the GWG search engine appears to be over-taxed and therefore down.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by sre
To be absolutely clear, the 10 day grace period of which Loviatar is speaking, is only for non-Cantha characters. Or to put it differently, only prophecies characters who start in pre-searing get the 10 day grace period.
i dont make it a habit to be wrong.

your correction is incorrect.

quote from official source

Quote:
Re: Extra slots will be unlocked during the head start

Quick, somebody, flame or something! I can't stand the peace and harmony flowing from this thread!

We figure the 10 days grace period should be more than enough to lock in those new characters you've made, either Tyrian or Canthan.
__________________
Gaile Gray
Community Relations Manager
ArenaNet
Guild Wars Site & ArenaNet Site

forever

Frost Gate Guardian

Join Date: Jun 2005

Which BestBuy is selling for $40? And you already paid $10 when you got your preorder package.

ElinoraNeSangre

ElinoraNeSangre

Wilds Pathfinder

Join Date: Mar 2006

Near Seattle, WA

Talionis De Cineris [EXUR]

N/Me

I called the Gamestop where I had my preorder, and they said there was zero delay whatsoever on the CE and had no idea what I was talking about in terms of a potential delay.

They may not have any clue, though. Maybe I should go ask the Gamestop that's less than a mile from ArenaNet. :: cackle ::

sre

sre

Ascalonian Squire

Join Date: Mar 2006

The Order of the Frozen Tundra (ToFT)

W/Mo

Quote:
Originally Posted by Loviatar
i dont make it a habit to be wrong.

your correction is incorrect.

quote from official source
"...the 10 days grace period should be more than enough to lock in those new characters..."

Ok, that's fine, 10 days to lock them in. But if you read the preamble to that statement it says,

"After the close of the Head Start Event, Canthan characters and Factions content will not be accessible until a retail key is activated on the account."

Which jives with that support has emailed me ( see first post ) that I won't be able to play for approximately 1 week while I wait for the retail key to arrive in the CE box.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

[QUOTE=sre]"...the 10 days grace period should be more than enough to lock in those new characters..."

Ok, that's fine, 10 days to lock them in. But if you read the preamble to that statement it says,

QUOTE]

back to reading 101 for me.

MY OOPSIE as i read another post than that one

SeZMehK

Frost Gate Guardian

Join Date: Apr 2006

NY

Gamerz Unlimited [GU]

E/Me

could you check around zip code 10010. NYC o___o

Zubie

Academy Page

Join Date: Nov 2005

Ireland

W/Mo

I assume it will be possible to buy factions online from the GW website as with the first game.

I hope so as I have friday booked off and no shops nearby that stock factions

Hailfall

Hailfall

Jungle Guide

Join Date: Aug 2005

Germany

Phantom Commando

N/

I just called the EBgames at the Neshaminy mall in Bensalem, PA and they said that they should have it in by the 26th or 27th even. He said that he didn't know of a delay in the shipping.. so I will just find out..

He did say that I had to call back on the 27th to make sure it was there, but he was pretty sure it would be