Server Speed Feedback Needed

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

I think that would be the first sign of the apocolypse. lol

Hockster

Hockster

Banned

Join Date: Jul 2005

It seems that once the total users goes over 3000, response time really sinks. As I post this there's just a touch over 3000 users and new pages are hit or miss.

Inde

Site Contributor

Join Date: Dec 2004

No, that's just us Hockster. We were running some IP searches and merging some threads. Should be all cleared up now.

Enix

Enix

Krytan Explorer

Join Date: Mar 2005

I am in a transitional period.

GRE

VERY slow at the moment. (11/10, 1pm Eastern)

Malice Black

Site Legend

Join Date: Oct 2005

Very slow but Im making an educated guess this is due to the new forum skin..

Inde

Site Contributor

Join Date: Dec 2004

We've had a problem with our apache server. I apologize for any inconvenience, we are expecting this to be resolved by this evening.

Thom Bangalter

Thom Bangalter

Grindin'

Join Date: Dec 2005

MO

E/Mo

I like the new skin, but connection seems to be puttering for me compared to some other sites. I don't know what that means technically, just feels a little slower than other places.

awesome sauce

awesome sauce

Krytan Explorer

Join Date: Dec 2005

ya real slow for me too

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

The site looks absolutely fantastic. Congrats and kudos on the new look.

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

ok we fixed the problem, it was the new design and its preloading of images for the tabs at the top, all fixed now.

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

I'm getting slow response times, but when the site finally does start loading, it's very fast. 1:05 pm pacific.

Samuel Anders

Samuel Anders

Academy Page

Join Date: Nov 2006

Me/E

Ok, I'm not sure this is the right place to post this, but whatever...

This site is still horrendously slow after last week's skin update. I decided to test how long it took me to get from the main forum page to this one. It took me 17:31, and that's minutes; not seconds. I can't even see any of the buttons on any of the pages. All of them come up as red X's. I'm getting the same results with www.guildwarsguru.com as well. My connection appears to be fine, since every other page I've tried to load loads instantly. (I can even get on GuildWiki, although it takes about 10-15 seconds to load a page.)

Before the updated skins, there was some slowness due to the high volume of people browsing, but it was never this bad. The forum was still useable. Currently, (at least for me) it is not.

I hope the admins check to see if there's a problem on their end, because I really liked this place as a refence for Guild Wars. Now, I am forced to go to other places to find what I need, since I have no desire to wait 5 minutes for a page to load.

My Location: Florida
Time Zone: EST
Time: All the time since the update.
I don't know if it matters, but I'm using Internet Explorer. (And don't suggest getting Firefox, please. I tried it, and I absolutely hate it.)

Inde

Site Contributor

Join Date: Dec 2004

Interesting, about an hour ago huh? I'll check it out. Let me know if the problem persists. Could have been some locked queries that just cleared itself out.

Enchanted Warrior

Wilds Pathfinder

Join Date: Jul 2006

W/Mo

You might want to turn off Who's online, I see a huge list when I visit and WOL is notoriously hard on servers.

Malice Black

Site Legend

Join Date: Oct 2005

Using the edit button results in a time out half of the time.

Malice Black

Site Legend

Join Date: Oct 2005

Edit button is screwing up again (I'd edit my post above but the button will not respond)

Sometimes will trying to edit my thread in PC forum I get a message saying "Invalid link please contact Admin"

AncientLord

AncientLord

Academy Page

Join Date: Nov 2006

Slovenia

Battlecry Warlords

R/

Atm i need to wait about 10-20 seconds for the page and later for auctions and forum, my upload is 512kb/s and dll is 4mb.

Regards.

AncientLord.

Inde

Site Contributor

Join Date: Dec 2004

Yeah, I'm noticing a slow down the last 2 days as well AncientLord. We are looking into it. Thanks for the heads up.

Admin's Bane I am looking into the edit button. I know that sometimes it will give me difficulty with saving (if that happens click on Go Advanced and then hit save). But the invalid link is something I'm still looking at.

Tachyon

Tachyon

Forge Runner

Join Date: Nov 2005

Stoke, England

The Godless [GOD]

W/

I'm on 8MB MaxDsl and over the past 2-3 day's I've noticed that it's getting very slow to respond at sometimes. At times it's taking well over 30secs for a page to load.

Plus, at times I'm still getting the php box pop up in Firefox.

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

Slow today, but once the server wakes up and realizes someone wants a new page, it loads pretty quickly.

Mentalist Ellie

Mentalist Ellie

Banned

Join Date: Nov 2006

P/

The forums have been almost unusable recently. Page load times are measured in minutes, not seconds.

Clcikc a link, go for a snack, come back, refresh the timed out page, finish the snack, read the thread, click, snack, refresh............

My butt is starting to look like Rosie O'Donnels already. Not a good thing. At all.

Jelloblimp

Jelloblimp

Krytan Explorer

Join Date: May 2005

[KCHS]

W/N

Quote:
Originally Posted by Mentalist Ellie
The forums have been almost unusable recently. Page load times are measured in minutes, not seconds.

(...) Yepp , sometimes you get lucky & instant load, but especially today its more slow moments than fast.

Inde

Site Contributor

Join Date: Dec 2004

Noted you guys. Thanks. Keep the reports coming.

Malice Black

Site Legend

Join Date: Oct 2005

Site was very slow and unresponsive yesterday...could have been the fact there was around 4000 people viewing posting.

Franco Power

Franco Power

Jungle Guide

Join Date: Dec 2006

UK

W/

Well ofcourse, there was probably hundreds of people searching for information about the Error 13 or whatever happened in Euro servers last night .

fatherlewis

Ascalonian Squire

Join Date: Jun 2006

Guild Nirvana

Mo/

Auctions are very slow as of this moment. Specifically the "bows" section which is the one I am trying to browse. First few times pages loaded in a couple of minutes...now it's just a blank white page telling me the loading is done. Have refreshed many times but gave up after 30 minutes.

Malice Black

Site Legend

Join Date: Oct 2005

Been timing out a lot lately...having to press refresh 2-3 times just to get a post to work is annoying.

exiled mat

exiled mat

Krytan Explorer

Join Date: Dec 2005

The netherlands > friesland > balk

[JAMM] Justified Ancients of Moo Moo

E/Me

The site is as fast as a "normal" forum around the "less busy" hours (which are times when i am supposed to sleep ) but on other times i get pageloads which are between 10 or 50 seconds. Sometimes you just get an "page cannot be displayed" page, which dissapears mostly when you press F5 a few times.

My temporary solution to the problem: Tabbed browsing
You'll only have to wait for the first page to load, and if you click on a link (and have to wait) you just switch to the next tab and cycle trough it untill you have seen enough forum

Great site

Spydergst1

Frost Gate Guardian

Join Date: Mar 2006

Chicago

W/R

The forum page responds pretty fast the auction page times out often.

onerabbit

onerabbit

Grotto Attendant

Join Date: Mar 2006

Thanks to all the guru [mods]

Mmm, seems slower than usual, and i always get this eeor page, could not find server..or something, and some times its take a good 30seconds to load up a page, some times is uber fast..but more slow than fast

Hockster

Hockster

Banned

Join Date: Jul 2005

Response time this morning is pretty poor. 20-30 seconds for page loads, odd as there's a relatively low user load, ~2200 at post time.

fleetia

fleetia

Lion's Arch Merchant

Join Date: Dec 2006

Cantha

It's always been very slow for me, especially on the auction page. Page cannot be displayed often occurs more than 50% of the time, and there's always an error it seems on every page when it tries to load.

Inde

Site Contributor

Join Date: Dec 2004

Noted, thanks you guys.

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

Slooooow today. The server takes a good 15-20 seconds to respond, but once it does, the page loads very quickly.

Addone_Abaddon

Addone_Abaddon

Wilds Pathfinder

Join Date: Jun 2006

Jersey, Channel Islands

Perfection Is Everything [PiE]

W/

the server was down for ages a few minutes ago..

Morgenstern

Frost Gate Guardian

Join Date: Apr 2006

New Zealand

W/R

Seems pretty good today, slow, but not slow enough to really care

Note - Auctions is normally pretty bad, kind stops me from using them

Micromaster

Micromaster

Krytan Explorer

Join Date: Apr 2006

...

W/Mo

Server is only fast for me at odd times of the day - aka right now (3am)

Inde

Site Contributor

Join Date: Dec 2004

Small update, we've been having server downtime every morning and just tracked down the reason why. This is when backups are running at 7am PST and it's been overloading the server so we'll be getting this switched to something more like 3am.

Feminist Terrorist

Feminist Terrorist

Desert Nomad

Join Date: Nov 2005

Oh Noes! The 'burbs!

I sure hope that helps, but I doubt it will. I'm experiencing forum-wide sluggishness every day, all day. Today I got a few time-outs also. I usually access the forums from about 11:00 am to 12:30 pm, and again at various times throughout the afternoon and evening, depending on what I'm doing.These are all pacific times. I know it's not my connection, because every other site I visit loads quickly. It's getting very frustrating, and I often run out of news to read while waiting for threads to load. I think I'm gonna have to start in on my books just to have something to do while waiting.

Sp4rt4n Xun

Ascalonian Squire

Join Date: Dec 2006

The Dawn of War

W/Mo

Quote:
Originally Posted by Feminist Terrorist
I sure hope that helps, but I doubt it will. I'm experiencing forum-wide sluggishness every day, all day. Today I got a few time-outs also. I usually access the forums from about 11:00 am to 12:30 pm, and again at various times throughout the afternoon and evening, depending on what I'm doing.These are all pacific times. I know it's not my connection, because every other site I visit loads quickly. It's getting very frustrating, and I often run out of news to read while waiting for threads to load. I think I'm gonna have to start in on my books just to have something to do while waiting. Exactly my problem, but Im in EST... Im on a G7 cable connection.