Server Speed Feedback Needed

Inde

Site Contributor

Join Date: Dec 2004

It's the amount of users trying to access the site since the GW servers are having problems Old Dood.

Old Dood

Old Dood

Middle-Age-Man

Join Date: May 2005

Lansing, Mi

W/Mo

Ok...Thanks....I am alos getting this everytime I change pages:

There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

sh4ft3d

sh4ft3d

Wilds Pathfinder

Join Date: Oct 2005

A long time ago, in a galaxy far far away...

Frank Ought To Monk [FotM]

W/

WARNING!
DB Error : Connection to Database gw_uart Failed
Some more usefull information you might want to know:
# Mysql Error : Too many connections
# Mysql Error no # : 1040
# Date : March 13, 2006, 3:37 pm
# Referer: http://guildwarsguru.com/forum/forumdisplay.php?f=5
# Script: /
Same as Dood. Happened alot today. Could it be a DOS attack, I have heard alot of people talking about that.

zaza

zaza

Frost Gate Guardian

Join Date: Jan 2006

Tiger Tail

N/R

Whenever i try to acess a page on the guru fourms...i can't it gives me this message:

There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

Then i click refresh and it adds an # into the html and it works fine...Its a pain pressing refresh each time i want to view a page does anyone have any answers?

Vermilion Okeanos

Forge Runner

Join Date: Feb 2005

the "database error" are driving me insane.

Inde

Site Contributor

Join Date: Dec 2004

No, it's because the GW Servers were down. All the fansites were having problems, including the official site. It was just the mass amount of users.

veryl mikagoh

veryl mikagoh

Academy Page

Join Date: Mar 2006

The Netherlands

The Moon Wailers

R/

yeah just wanna say that, the site loads verry long when you press 'home' again.

realy enoying because everything slows down big time :/
maybe i have to do a new xp install, its been a while ^^

Inde

Site Contributor

Join Date: Dec 2004

Hmmm, I'm not experiencing this problem. Is anyone else?

Also, let me know what browser you are using veryl.

zaza

zaza

Frost Gate Guardian

Join Date: Jan 2006

Tiger Tail

N/R

bumpage

Inde

Site Contributor

Join Date: Dec 2004

This was because the Guild Wars servers went down yesterday. The users flooded all the Guild Wars fansites and they all were having problems. This includes the official site.

Xenrath

Xenrath

Desert Nomad

Join Date: Oct 2005

W/Me

Are the server attacks still continuing? I've noticed every now and then I still get the standard IE error page to do with DNS/page not found. Sometimes it comes up with microsoft's MSN search page We can't find "www.guildwarsguru.com". I try a few times/force refresh and same problem.

This doesn't happen with other websites so it seems peculiar to gwg?

I'm using IE6 Service Pack 1 if that's any help.

Josh

Josh

Desert Nomad

Join Date: Oct 2005

England, UK

D/Mo

IE7 is out by the way.

Xenrath

Xenrath

Desert Nomad

Join Date: Oct 2005

W/Me

I don't think it's the browser version I'm using, besides which it's probably not a good idea to upgrade to IE7 for the same reason it wasn't (and in cases still isn't) a good idea to get XP Service Pack 2... not enough testing/bug removal done on it, and probably too much bespoke stuff in it.

thelessa

thelessa

Jungle Guide

Join Date: Jun 2005

Texas

Purple Puzycats

R/Mo

I don't use IE unless I HAVE to. I use FireFox, Opera or Netscape

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

Hi Xenrath, what times does this happen? the server was going down at a certain time every day due to a log rotation script but that should be fixed now. In windows, Run: command.com then at the prompt type tracert www.guildwarsguru.com and see where it stops

Quote:
Originally Posted by Xenrath
Are the server attacks still continuing? I've noticed every now and then I still get the standard IE error page to do with DNS/page not found. Sometimes it comes up with microsoft's MSN search page We can't find "www.guildwarsguru.com". I try a few times/force refresh and same problem.

This doesn't happen with other websites so it seems peculiar to gwg?

I'm using IE6 Service Pack 1 if that's any help.

Xenrath

Xenrath

Desert Nomad

Join Date: Oct 2005

W/Me

Sorry for the delay in getting back to you, I can't remember when this happened now - my connection at home has been dead since last Thursday so I can't check... if I recally it was before 5pm GMT sometime; if it happens again I'll do a traceroute and post here. Hopefully my home connection will be working again soon.

Old Dood

Old Dood

Middle-Age-Man

Join Date: May 2005

Lansing, Mi

W/Mo

I haven't seen that happen in over a week. I was not letting me in around 6am EST for about a week....then it went away.

Vahn Roi

Vahn Roi

Forge Runner

Join Date: Apr 2006

[HiDE]

The forums are nice and quick for me, but the auctions area is runs at the break-neck speed of a dead turtle. Along with long load times, I get a lot of "white pages." This is especially frustrating when bidding/buying items.

Inde

Site Contributor

Join Date: Dec 2004

Interesting... haven't heard of problems like this recently besides throwing some errors. Thanks for the heads up. There's a new update coming soon to the auctions so I'll be sure to add this to the list.

Wrath Of Dragons

Wrath Of Dragons

Burninate Stuff

Join Date: Aug 2005

New Mexico

E/Mo

The whole site is seeming about as slow as it used to be on a busy day before the server was changed. Current time: 11:25 AM. guildwarsGuru time.
Not whining, just trying to help you catch problems right away

Edit: posting is fast, and im not getting database errors. Its just the opening of pages, including the homepage that is really slow

Inde

Site Contributor

Join Date: Dec 2004

Yeah, I'm seeing it too. Load is fine, could be the ad server. I'll let you know what I find out.

Rayne Nightfyre

Rayne Nightfyre

Wilds Pathfinder

Join Date: Dec 2005

Acolytes of Lyssa [AL]

Me/A

Just to provide additional feedback, as stated right now the server is exceptionally slow (It's about 3:05 EST, and has been like this for at least 1-2 hours). It takes a long time to load any selected thread, click on any link, and pretty much any action. This may have something to do with it, but here's a shot I took showing what the ads look like above.


Hope this helps.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Extremely slow here and has been for the past few hours. All ads are blocked by my firewall; therefore not even downloading or transmitting any data to my computer.

Wrath Of Dragons

Wrath Of Dragons

Burninate Stuff

Join Date: Aug 2005

New Mexico

E/Mo

seems fixed now @4:03 gwguru time

Inde

Site Contributor

Join Date: Dec 2004

Yeah, problem was fixed, some javascript that was loading.

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

and fixed so it wont happen again, our other server was down so it was trying to load a javascript which wasnt working and just slowed down the page load

Lasher Dragon

Lasher Dragon

Draconic Rage Incarnate

Join Date: Apr 2005

Iowa

Alphahive

R/A

Is the adserver acting up again? I have slow load times across the board, and always with a "Page Cannot Be Displayed" ad.

NinjaMonkey

NinjaMonkey

Academy Page

Join Date: Aug 2005

Israhell

Fremen Warrior Front

W/Mo

If you want to avoid the adserver lag issue, just use Opera or FireFox, both of them continue loading the entire page even if that small ad on the top is failing. [while IE simply hangs until adserver responds]


Personally, i use IE for everyday browsing.. but when i see sites that use external ad sources with horrible delayes - i just switch to opera for that particular site.

Lasher Dragon

Lasher Dragon

Draconic Rage Incarnate

Join Date: Apr 2005

Iowa

Alphahive

R/A

Quote:
Originally Posted by NinjaMonkey
If you want to avoid the adserver lag issue, just use Opera or FireFox, both of them continue loading the entire page even if that small ad on the top is failing. [while IE simply hangs until adserver responds]


Personally, i use IE for everyday browsing.. but when i see sites that use external ad sources with horrible delayes - i just switch to opera for that particular site. Normally I would, I use Opera at home, but I'm at work.

Inde

Site Contributor

Join Date: Dec 2004

Looking into the issues right now.

Lord Iowerth

Lord Iowerth

Wilds Pathfinder

Join Date: Sep 2005

Atlanta, GA (#guildwarsguru FTW!)

Biscuit Of Dewm [MEEP]

R/Mo

it's just under IE, and it is the adserver causing the lag in page loads. FF loads fine, as it should, and i'm still loading this same page in an IE browser as I type this message.

BakedMonkey

Frost Gate Guardian

Join Date: Dec 2005

R/

page is loading slow, the ads are dead..its been like this for me for how long? lemme see..more than 10 hours D=

=HT=Ingram

=HT=Ingram

Forge Runner

Join Date: Feb 2005

Anchorage Alaska

Haz Team [HT]

R/W

last night it was Really really bad. but it seems to be running really well now. not sure... I should mention I also upgraded my browser on this machine to Fierfox... Cause IE , Well its Microsoft so What do I expect right? but still... Anyway thanks for all you do.

ingram

Inde

Site Contributor

Join Date: Dec 2004

All right, I've gone ahead and disable the ad code right now until we can get it fixed. Forums should run faster.

Swampgirl Inez

Swampgirl Inez

"I love reading trash!"

Join Date: May 2005

Home Again

I was getting lots of database errors yesterday and some this morning. It's also very slow loading this morning for me.

8:30 to present, CST.

Xenrath

Xenrath

Desert Nomad

Join Date: Oct 2005

W/Me

Yep database errors aplenty. Just had some now (a minute or so ago from time of this post)


Quote:
There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

kzap

kzap

Site Contributor

Join Date: Dec 2004

R/Mo

An update for everyone, we now have 4 powerhouse servers running the Guru sites, so were working on consilidating them into the best possible setup.

Riplox

Riplox

Krytan Explorer

Join Date: Apr 2005

North Carolina

Shrophire Protectors [Lion]

W/

What they need to do is to limit or disable forum viewing for guests. Posting is a member only action and I feel that viewing should be as well. There are over 75,000 registered members for this site alone, so it's not like it would be detrimental to the site's well being, and it would significantly improve the it's performance. It really shouldn't be that dificult to do.

Inde

Site Contributor

Join Date: Dec 2004

Riplox, that is something we will not do. Browsing the forums is a benefit for the community and I will not force someone to sign up just to view content.

Wrath Of Dragons

Wrath Of Dragons

Burninate Stuff

Join Date: Aug 2005

New Mexico

E/Mo

Just to let you know, thisng are going very slow this morning(10:59 gwg time)
also, usually the auctions seem independant of the forums but today both are loading very slowly/not at all.