Regina Buenaobra

Regina Buenaobra

ArenaNet

Joined
Apr 2008
Profession
Me/

Recent Posts

Jan 3, 2010 at 3:42 AM Account Hackings - The Source

Hey, everyone. There's been a lot of discussion going on within NCsoft and ArenaNet based upon the feedback in this thread. The Aion team is...

Jan 2, 2010 at 4:42 AM Account Hackings - The Source

ArenaNet has been discussing the issues pointed out by players in this and other forum threads on the issue with NCsoft. Again, we take these...

Jan 2, 2010 at 2:33 AM Account Hackings - The Source

First of all, we have escalated this up to the NCsoft Security team, and they will investigate the issue. There have been ongoing investigations...

Jan 1, 2010 at 8:18 PM A lot of districts didn't get hats.

We will be re-running the Wintersday event at a future date (TBA). We apologize to those who did not receive the festival hats at the previous...

Jan 1, 2010 at 7:56 PM A lot of districts didn't get hats.

The issue with reaching Kamadan was caused by multiple builds of the game running at the same time. In other words, because people are not logging...

Jan 1, 2010 at 7:21 PM A lot of districts didn't get hats.

Another update. We're aware of the bug where some players are unable to reach Kamadan or login, and we're currently investigating. Thanks...

Jan 1, 2010 at 6:54 PM A lot of districts didn't get hats.

As you've noticed, we pushed an update to correct the bug. We're very sorry again for the inconvenience, disappointment, and frustration...

Jan 1, 2010 at 6:23 PM A lot of districts didn't get hats.

Hey, everyone. We have two people at the office right now working on a fix for this. Thank you again for the reports. I'll update this thread...

Jan 1, 2010 at 11:34 AM A lot of districts didn't get hats.

Thanks for your reports. We're continuing to keep an eye on these threads. This data should be helpful in the investigation. Again, we...

Jan 1, 2010 at 9:40 AM A lot of districts didn't get hats.

Hey, all. We're aware of the issue and our team is investigating. We apologize to those who did not receive the hats at the appointed time. So...

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