I just got banned too for saying three lines of "W.T.S [blabla]" in the trade channel in kamadan dis-1! This is outrageous!
I just send a ticket to anet and lets see what they think of this.
Banned 71 hours for spamming?!
SniperF0x
Patrick Smit
I think they don't give in as they warn users not to do that in the EULA. You agreed with the EULA, which in most part means that you accept the consequences if you violate it.
This further supports that ANet indeed thinks repeated in line spamming (also in trade chat) is not ok.
This further supports that ANet indeed thinks repeated in line spamming (also in trade chat) is not ok.
SotiCoto
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Originally Posted by Brianna
Yeah, I've had that impression since a few months into play, this is just so funny, they ban people for spamming now.. that's all anet does to regulate the game, ban ban ban, ban ban ban, more bans, remember the perma-bans they pulled on a ton of people that were ''accidental'' and they had to fight for their accounts back? jesus.
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"People" is a block statistic. We are just numbers... and when you deal with the kind of numbers A-Net deal with on a regular basis.... you can't afford to treat people as individuals with thoughts and feelings. If there is a bad number, delete it... simple as.
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Originally Posted by Brianna
Yeah, and I'm sure that you haven't tried selling stuff without spamming before, oh perfect one. *bows* why don't you go try selling stuff and see if you get banned?, Seriously, people even putting their chat into the TRADE window have been banned, and for 71 hours, wtf anet?
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When I want to sell things, I can sell them without any abbreviations, rapid-posting NOR posting the same message in succession. No spamming whatsoever. Just because you can't do it doesn't mean it can't be done.
In any case... A-Net need to up the pace a bit... get banning anyone and everyone who trade-spams or bypasses the anti-spam filters.
Anyone who complains about it being 72 hours should be glad it isn't a week.
windcaller
you cannot sell something without spamming, as others have said in this thread.
The party search window is not an option, as the char limiter is like...wtf?...12 chars At Most!
Implement auction system and we'll gladly leave spamming home. TBH i don't enjoy spending hours in a city trying to get rid of all the nonsense i got.
And, atm, this is the only means of making cash, except for buying gold or making bots.
The party search window is not an option, as the char limiter is like...wtf?...12 chars At Most!
Implement auction system and we'll gladly leave spamming home. TBH i don't enjoy spending hours in a city trying to get rid of all the nonsense i got.
And, atm, this is the only means of making cash, except for buying gold or making bots.
PyrAnkh
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Originally Posted by SniperF0x
I just got banned too for saying three lines of "W.T.S [blabla]" in the trade channel in kamadan dis-1! This is outrageous!
I just send a ticket to anet and lets see what they think of this. |
Let me give you a report about how it went.
I send in report with details and a lot of question marks.
Couple emails follow about details, my account name and serial key etc.
In the end, i get a mail with roughly the following (i wont copy it):
After reviewing logs we concluded that you are rightfully banned for
-spamming
Bla bla bla EULA link bla bla bla.
Regards bla bla.
First of all, i have to say that the customer support is really fast. Good work. But apart from that, i think its PATHETIC that i get banned for a couple lines in each city. I dont know how their logs register stuff, but it better include location, cuz this isnt really cool. I think i said it 2 times in kaineng and maybe 5 in kamadan. I was done in kamadan and about to maptravel to DoA when i got wtfbanned.
Conclusion: massive banning and complaining wont help. Sit the 72 hours out and merch all your stuff cuz youre not allowed to sell anymore.
SniperF0x
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Originally Posted by PyrAnkh
I dont think you will get anything done. Seeing as i had the awesome honor to be the first banned person here, i already went trough the whole customer support thing.
Let me give you a report about how it went. I send in report with details and a lot of question marks. Couple emails follow about details, my account name and serial key etc. In the end, i get a mail with roughly the following (i wont copy it): After reviewing logs we concluded that you are rightfully banned for -spamming Bla bla bla EULA link bla bla bla. Regards bla bla. First of all, i have to say that the customer support is really fast. Good work. But apart from that, i think its PATHETIC that i get banned for a couple lines in each city. I dont know how their logs register stuff, but it better include location, cuz this isnt really cool. I think i said it 2 times in kaineng and maybe 5 in kamadan. I was done in kamadan and about to maptravel to DoA when i got wtfbanned. Conclusion: massive banning and complaining wont help. Sit the 72 hours out and merch all your stuff cuz youre not allowed to sell anymore. |
Acording to GW's rules i didn't break any rule after all, i've used the trade channel and said the same sentence 3 times with atleast 5 seconds beetween it, that isn't what i consider spam if behalf the people are spamming in regular channel, which is rather irritating, and which i agree should be banned.
They also could've atleast warned people about it, there isn't any pointer what they see spamming, 3 lines or 20? Trade channel or regular channel?
This is a rather sad action against loyal players, they'd better do something about it.
makosi
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Originally Posted by Bryant Again
That's scary...I'm sticking to the auctions on Guru for maximum safetinessnessness.
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Patrick Smit
Quote:
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Originally Posted by PyrAnkh
I dont think you will get anything done. Seeing as i had the awesome honor to be the first banned person here, i already went trough the whole customer support thing.
Let me give you a report about how it went. I send in report with details and a lot of question marks. Couple emails follow about details, my account name and serial key etc. In the end, i get a mail with roughly the following (i wont copy it): After reviewing logs we concluded that you are rightfully banned for -spamming Bla bla bla EULA link bla bla bla. Regards bla bla. First of all, i have to say that the customer support is really fast. Good work. But apart from that, i think its PATHETIC that i get banned for a couple lines in each city. I dont know how their logs register stuff, but it better include location, cuz this isnt really cool. I think i said it 2 times in kaineng and maybe 5 in kamadan. I was done in kamadan and about to maptravel to DoA when i got wtfbanned. Conclusion: massive banning and complaining wont help. Sit the 72 hours out and merch all your stuff cuz youre not allowed to sell anymore. |
I'm just curious on how they work, as i do not like to be banned for something which i don't perceive repetitive, but if thats not in line with their view then I will easily adjust. Selling multiple items using different lines will now probably be more difficult as that is conceived as spamming by the filter, while they are different messages.
Guildmaster Cain
Or instead of spending 2-3 hours trying to spam-sell something ingame for 100k, sell it on Guru Auctions for 80k. Think of it this way: you could have made at least 40-60k in those 2-3 hrs, farming ectos. Which is just as dull, but at least profitable. Plus u dont get any injuries from pressing Enter + up repeatidly.
Only problem is that guru has the tendency to shut down for some hours per day. Though lately it is getting better.
Only problem is that guru has the tendency to shut down for some hours per day. Though lately it is getting better.
scrinner
Still no screnshots i see....
TheRaven
Ok, I guess I should put in my 2 cents as well. Like most of you, I think this is great idea. I'm glad the spammers are finally getting banned. However, I also think it was in poor taste to start banning without warning. I would like to have seen a message on the login screen.
I also would like to know the "rules" that will get you banned, but don't expect A-Net to reveal those ever. If they outlined the rules it would be too easy for the spammers to get around the rules.
The main question that needs answering is this: Is a human mod sitting there banning folks or is it a program code? I'm leaning towards human mod for now because there is still a lot of spam in the major towns and a program code would be banning left and right. Unless of course the program code is set only to activate once an hour and only in certain locations. Sorta like a real life random drug test.
Hopefully Gaile will spot this thread today and reply with A-net's thoughts on the matter.
Oh and one more thing....Firebaall, the trade channel is a chat channel. WTS and WTB Stuff is a form of chat. If you want to argue otherwise then at least argue your point maturely instead of name-calling. Or perhaps you are just too young to understand that.
I also would like to know the "rules" that will get you banned, but don't expect A-Net to reveal those ever. If they outlined the rules it would be too easy for the spammers to get around the rules.
The main question that needs answering is this: Is a human mod sitting there banning folks or is it a program code? I'm leaning towards human mod for now because there is still a lot of spam in the major towns and a program code would be banning left and right. Unless of course the program code is set only to activate once an hour and only in certain locations. Sorta like a real life random drug test.
Hopefully Gaile will spot this thread today and reply with A-net's thoughts on the matter.
Oh and one more thing....Firebaall, the trade channel is a chat channel. WTS and WTB Stuff is a form of chat. If you want to argue otherwise then at least argue your point maturely instead of name-calling. Or perhaps you are just too young to understand that.
PyrAnkh
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Originally Posted by scrinner
Still no screnshots i see....
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Opal Bridewood
I'd support a banning system like this, local chat filled with trade spam is horrid, and greatly decreases the possible social interactions in town (which aren't much to begin with).
More so, I think that even banning spam in trade chat would be justified, if 20 traders in a district all just spammed, it would make even trade things impossible to read (as it sometimes happens on local chat now, when a spam war starts between traders in large cities).
More so, I think that even banning spam in trade chat would be justified, if 20 traders in a district all just spammed, it would make even trade things impossible to read (as it sometimes happens on local chat now, when a spam war starts between traders in large cities).
Patrick Smit
I do not agree to automated disposal of alleged spammers, too much "innocents" might be affected, which would also result in handling time at support. A human picking of the spammers would be good enough. three times out might be good solution ti supress future suspension. with maybe a a reduction of 1 point per month of good behavior
Saelfaer
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Originally Posted by J snukka
well im sure an improved trade system will be implemented by the time GWEN is out.
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didnt you notice? this whole thread is about that...
when GWEN comes out, we will get:
"A Brand New Spam Free Trade Channel"
Ouchie
I'd still like to hear from Gaile as to the official position - Anyone seen Gaile Lately?
Clone
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Originally Posted by J snukka
well im sure an improved trade system will be implemented by the time GWEN is out.
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SotiCoto
Quote:
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Originally Posted by arcanemacabre
So where do you suppose we as a civilization would be without the automobile? Just because some prefer to walk or ride horses doesn't mean it's best to stick with them when there can be better options.
Then again, you're in London. Most people up there are within walking distance of just about everything. |
Yes... I'm in London. I suppose it does give me a slightly biased view.
But lets put it this way: Compare London to Kaineng center...and... wherever you are to... like... Henge of Denravi or somesuch... and people driving cars to people trade-spamming.
I'm not sure precisely how to put it into words.... but within context of the metaphor, the same reasons why I walk from A to B are the same reasons I don't trade-spam. It might be "faster" sometimes to get about by car... but it is much more aggravating in the city and isn't as necessary as everyone seems to think it is.
Then again... if you're trying to be creative out in the styx, it is going to take ages because there is nobody there, and a little bit of cheap-crap effort is a lot easier and when someone shows up they will notice. But then I live in the city, so I trade in the city... More buyers. Makes more sense. It allows me to "walk" because I don't have to go so far to find what I need.... though the cars are freakin annoying... Too many cars just makes a traffic jam....
I'm starting to totally lose my train of thought here... o_0;
It really doesn't help to be completely insane sometimes... v_v;
TheRaven
Quote:
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Originally Posted by Patrick Smit
I do not agree to automated disposal of alleged spammers, too much "innocents" might be affected, which would also result in handling time at support. A human picking of the spammers would be good enough. three times out might be good solution ti supress future suspension. with maybe a a reduction of 1 point per month of good behavior
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"Selling Brute Sword Req 13 15^50 10k!!!"
"Selling a brute sword to a necromancer is tough."
So then is it simply a matter of "too many lines" within a short time period, i.e. scrolling? What about the folks that are constantly switching districts and towns to sell? That's not exactly spam. Well it is, but it's not as bad since the same group of people don't have to see your message over and over again. Everyone sees it once.
So far we've only been talking about trade chat since that's what is usually spammed, but I hope the 5 year olds that constantly spam "Player X is a moron", "My sister stinks!!" over and over and over in places like Shing Jea and RA are also treated to the spam ban treatment. As well as the Vengeful Viligante types that type "PLAYER X is a SCAMMER!!!! HE RIPPED ME OFF!!!!!" 50 times in a row.
I also hope that whatever measures are in place are totally ignoring the guild and alliance channels. They should be treated as private chat as far as A-Net is concerned and never policed. It should be the responsibility of the Guild Leader and Officers to handle any spam issues on those channels.
Patrick Smit
The purpose is good, I agree certainly to that. But in any justice system a kind of judge, or human intervention is required. If it picks up potential spammers automated then that is fine, but the final vote should come from a human, that switches of the account for a bit in good judgement, machines still lack judgement. To relativate, the positioning and kiting behavior of the henchmen illustrates it all.
PyrAnkh
I got unbanned, first time offender. Yay!
But can anybody tell me why i can observe THIS person spamming his message all the time? He has been doing that for the past 10 minutes, where i got wtfbanned in a matter of seconds.
But can anybody tell me why i can observe THIS person spamming his message all the time? He has been doing that for the past 10 minutes, where i got wtfbanned in a matter of seconds.
Patrick Smit
we should install bountyhunting like in the good old wild west ^^
[size=8]This is a joke ofcourse, I obviously think this matter should be handled in a trustworthy manner.[/size] ok size doesn't work here
[size=8]This is a joke ofcourse, I obviously think this matter should be handled in a trustworthy manner.[/size] ok size doesn't work here
scrinner
Quote:
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Originally Posted by PyrAnkh
Here you got your screenshot. Satisfied?
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Red-Tide
This isssue seem to have been handled very poorly by Anet. After reading this thread I went to LA (1), Kaineng (1), Kamadan (1) and watched NUMEROUS people spam the the same things over and over agian for 15-20 mins. They never left, just kept on spamming. What I would like to see in some consistency out of Anet. Why ban only a few?
If you make the rule enforce it!
If you make the rule and don't enforce for 2 years and then start to, you should really let people know. Doing otherwise looks really bad on you Anet.
People have been using chat like this since the games release 2 years ago, to come in and start enforcing this now without warning is really quite pathetic and poorly thought out by Anet's staff. IMO, just one more thing to piss off the fan base. Mind you, that does seem to be the current goal of Anet...
If you make the rule enforce it!
If you make the rule and don't enforce for 2 years and then start to, you should really let people know. Doing otherwise looks really bad on you Anet.
People have been using chat like this since the games release 2 years ago, to come in and start enforcing this now without warning is really quite pathetic and poorly thought out by Anet's staff. IMO, just one more thing to piss off the fan base. Mind you, that does seem to be the current goal of Anet...
Inde
Any insult to an individual or the community as a whole will be deleted. Please keep your posts on topic and contributing.
MSecorsky
It's true, you don't have enough characters to fully state what it is you're selling, so you need to put enough information there to get someone's eye. IF someone's in the market for an elemental sword and sees:
S: G R9 Ele Sword
This should be enough to get them to PM you with an inquiry. If not... well, be a little more creative in the limited space available. Hopefully ANet will now consider increasing the size of the text area in the "P" window... it's really not sufficient. But, in the mean time, we need to stick within the boundaries of the game and do our best.
S: G R9 Ele Sword
This should be enough to get them to PM you with an inquiry. If not... well, be a little more creative in the limited space available. Hopefully ANet will now consider increasing the size of the text area in the "P" window... it's really not sufficient. But, in the mean time, we need to stick within the boundaries of the game and do our best.
master of cookies
I was banned for making 5 posts in the trade channel in Euro Kamadan dist 1. Theyr not banning spammers, theyr banning casual players who need to sell the few things they got during a chest run. i wasnt even in the dist for 5 mins before i got banned, its completely out of proportion, A-Net need to wise up or every1 will start trading on these and other forums more instead of in-game.
I submitted a ticket thing to GW support about it and got a reply saying that i was banned correctly. I then asked them what the fixed limit as in chats per minute is and am still waiting an answer, ill post here when i get an answer... providing i dont get banned here for 2 posts in the same thread...
I submitted a ticket thing to GW support about it and got a reply saying that i was banned correctly. I then asked them what the fixed limit as in chats per minute is and am still waiting an answer, ill post here when i get an answer... providing i dont get banned here for 2 posts in the same thread...
MSecorsky
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Originally Posted by master of cookies
I was banned for making 5 posts in the trade channel in Euro Kamadan dist 1. Theyr not banning spammers, theyr banning casual players who need to sell the few things they got during a chest run. i wasnt even in the dist for 5 mins before i got banned, its completely out of proportion, A-Net need to wise up or every1 will start trading on these and other forums more instead of in-game.
I submitted a ticket thing to GW support about it and got a reply saying that i was banned correctly. I then asked them what the fixed limit as in chats per minute is and am still waiting an answer, ill post here when i get an answer... providing i dont get banned here for 2 posts in the same thread... |
Gaile, we really need to hear from you...
SotiCoto
Ok.... so maybe a bit of consistancy is needed. Banning someone for posting the same thing 5 times in the trade channel is more than a little short-sighted if there are still plenty of people spamming the same crap over 50 times in local.
And this shouldn't just be for trade.
It should be for the LFG-spammers and Recruit-Spammers too... In fact it should be any repeat-posting of the same message over a certain limit...
... BUT... it needs to be prioritised. The worst offenders need to be dealt with first and most harshly.
And this shouldn't just be for trade.
It should be for the LFG-spammers and Recruit-Spammers too... In fact it should be any repeat-posting of the same message over a certain limit...
... BUT... it needs to be prioritised. The worst offenders need to be dealt with first and most harshly.
Bryant Again
Quote:
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Originally Posted by master of cookies
I was banned for making 5 posts in the trade channel in Euro Kamadan dist 1. Theyr not banning spammers, theyr banning casual players who need to sell the few things they got during a chest run. i wasnt even in the dist for 5 mins before i got banned, its completely out of proportion, A-Net need to wise up or every1 will start trading on these and other forums more instead of in-game.
I submitted a ticket thing to GW support about it and got a reply saying that i was banned correctly. I then asked them what the fixed limit as in chats per minute is and am still waiting an answer, ill post here when i get an answer... providing i dont get banned here for 2 posts in the same thread... |
SniperF0x
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Originally Posted by Bryant Again
Now that is very concerning. Feedback for this topic isn't wanted, it's needed. I want some offical response pronto (please).
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I agree, i also had a similair case doing only 3 posts in the trade channel, a few seconds later i was banned without any warning or so.
People are getting scared of selling things they have found on their quests, people are scared of farming because they might get banned by doing it, this is getting out of control.
We realy do need official response, quickly.
master of cookies
does any1 know if theres been an official response in other forums?
Bryant Again
If they're trying to use these kind of scare-tactics to get us to stop, then it's working. But it's just wrong.
If we don't get any offical response shortly, then I'm going to assume that ANet and everyone else is in on this. Aieeee! /tinfoilhat
If we don't get any offical response shortly, then I'm going to assume that ANet and everyone else is in on this. Aieeee! /tinfoilhat
DarkLight OCA
hi i got band for 72 hrs been let of after alot of complaing, my piont with them is how can i spam when there is anti spam code, and i was only posting in trade so anet need to sort it out.. i know they will never spend money and time in adding auction house, evan though they got eye of the north comming out and could easy add it to that.... personly i think anet gone NUTS and gone on a self desuct mode.. maybe this is how they intend on sorting the laggy servers out, get rid of pve peps...
Inde
Quote:
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Originally Posted by master of cookies
does any1 know if theres been an official response in other forums?
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05/10 Gaile Gray: Banning of real players for no reason.
And I just tried to trade in Kamadan (since I've seen 2 people state it happened to them there), no problems. I am curious as to the trigger or if it flags your account first. What exact circumstances trigger the ban. I'm not saying we should be told so that we can find ways around it (aka W T S) but a bit of a heads up, we've enacted this new code, etc. I did receive the "your message was supressed due to excessive messaging" so perhaps that acts as the warning system. Receive that enough times and you get banned maybe.
master of cookies
thanks Inde, ive been watching that thread recently and actually quoted some of it in my reports to A-Net but still not getting anywhere with them...
bet they're having a great kick up at GW HQ outta watching is suffer for all their recent muck ups... AoE, SR, drop rates and now spam...
bet they're having a great kick up at GW HQ outta watching is suffer for all their recent muck ups... AoE, SR, drop rates and now spam...
Sir Skullcrasher
Inde and everyone
I thought A-Net would look at the logs to determine if someone is a bot or not. Remember all the problems we had during the first Dragon's Festival where peoples who went afk for a whole day got banned. They thought back than that peoples that went afk during the event are farming bots and started the whole banning real players thing. Is history repeating it self? I mean what if I just spammed random crap in LA one day like "OMG GW SUCKED" like 50 times in a row.. would I be considered a bot?
I think we need some offical words on this.
I thought A-Net would look at the logs to determine if someone is a bot or not. Remember all the problems we had during the first Dragon's Festival where peoples who went afk for a whole day got banned. They thought back than that peoples that went afk during the event are farming bots and started the whole banning real players thing. Is history repeating it self? I mean what if I just spammed random crap in LA one day like "OMG GW SUCKED" like 50 times in a row.. would I be considered a bot?
I think we need some offical words on this.
Death_From_Above
Just out of curiosity, what happens if your banned in error. You report it and as galie said they re examin your account. But say erm nope we were correct to ban you when they obviously where not? May i ask what happens then because i know one friend who this happened to and he was accused of botting when the guy dosent even know what one is lol let alone how to use one. He reported it to anet, they reviewed and replied saying blah blah.
master of cookies
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Originally Posted by Inde
I am curious as to the trigger or if it flags your account first. What exact circumstances trigger the ban. I'm not saying we should be told so that we can find ways around it (aka W T S) but a bit of a heads up, we've enacted this new code, etc. I did receive the "your message was supressed due to excessive messaging" so perhaps that acts as the warning system. Receive that enough times and you get banned maybe.
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Quote:
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Originally Posted by SniperF0x
I agree, i also had a similair case doing only 3 posts in the trade channel, a few seconds later i was banned without any warning or so.
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lyra_song
theory: the spambots are properly timed to not set off the spam filter?