PayPal Poll - Guild Wars Guru archive powered by Guild Wars Legacy

GloryFox

Desert Nomad

Join Date: Jan 2006

Good ol' USA, where everyone else wants to be

Now Plays World of Warcraft on Whisperwind

08 Jul 2007 at 16:39 - 161

Quote:

posted by SPIRIT OF THE SEA
I wouldnt use pay pal if someone put a gun to my head

I know of several people who feel the same way. Mostly because of EBAY/ pay pal scams. My reason for pay pal hate comes from a different reason however. The E-mail spam alone from having a pay pal account is not worth it IMO. It's public knowledge they sell your e-mail address to online pharmaceutical companies trying to push ED pills on you through spam for money.

The major problem here Gaile is that it's also public in game knowledge that NCSoft has been sued over in game account name and password distribution. Where people lost their game account names and passwords to someone else. Account security with NCSoft is questionable at best. Why should I trust, NCSoft with my credit card?

Your offer of extra missions for purchasing GW:EN is really an attempt to double your sells without adding extra players. Most GW players will undoubtedly purchase GW:EN from the online store because of this offer where the game retailers will purchase GW:EN to sale to walk in customers. Unfortunately for game distribution /retail companies most walk in customers will simply not purchase GW:EN having already purchased it in the IN-GAME store, thus screwing the distribution/ retail companies. NCSoft gets to claim sales they made from both the in game store and sales to distribution companies for better advertisement whereas the local game store is screwed. Local game stores only make a profit if they sale your product to walk in customers.

How very clever of NCSoft to claim and falsely increase sales they do not have then reap the benefits of it. Honestly this had to be an NCSoft idea as ANET has better morality. Honestly how does the local retailer compete vs. this offer of yours. Can they make and add missions and in game items too?

This is a business sales model at its lowest form by screwing the local game retailers. Shame on you NCSoft!

Rehnahvah Gahro

Frost Gate Guardian

Join Date: Dec 2005

Underground

Rt/R

08 Jul 2007 at 17:06 - 162

A little voice speaks to me right now: NCSoft, are you trying to squeeze the last profit out of GW before everybody moves to GW2...? I can't help myself with this feeling. Do not misunderstand me, I like idea of more cool content, even if it costs me money... but the way it has been announced (that's the point: It was announced, BAM! there you go now speculate about How/where/when/why/hellwhatdoIknow/don'tgotCreditCard?wellbettergetonequickbuybuybuyi nourstoresoourprofitskyrocketswootalternativepayme ntmethodsmaybepaypal) plus the fact that this has caused MAJOR mess (Nobody knows anything, I don't think that NCSoft itself knows what to sell where and when, maybe the money filled some executive committees heads and replaced their brains...)

*Takes a deeep breath*

Just make it official and tell us what you have planned, so we know what we are all about to cheer for / demonstrate against..

At topic: PayPal would NOT be an option for me, most contra-reasons have already been posted. Automatic debit transfer system or SMS would be the way you could make most money here in Europe / make most people happy. Don't you have dozens of business analysts or at least some people that can tell you what payment methods are in/out outside of America?

Lets form a circle and sing a song... everything is going to be fine...

Sparks Dawnbringer

Krytan Explorer

Join Date: Oct 2005

Los Angeles

none

E/Mo

08 Jul 2007 at 18:06 - 163

Don't need pay pal it's just another thing anet would have to pay for and then I would have to pay for.

Caoimhe

Frost Gate Guardian

Join Date: Feb 2006

08 Jul 2007 at 20:36 - 164

Explain No.

Why bother with a second middleman (PayPal) when I have a CC that works just fine with the existing GWStore infrastructure?

exiled mat

Krytan Explorer

Join Date: Dec 2005

The netherlands > friesland > balk

[JAMM] Justified Ancients of Moo Moo

E/Me

08 Jul 2007 at 22:24 - 165

Sigh, why are there so many people who don't understand the whole situation? ...

There are a lot of people who don't have acces to creditcards because they are either too expensive to use or not old enough to get one. At the moment their getting told to get a CC or just go away. A solution to that would be an other form of payment so that they too can buy things in the ingame shop.

However, many people seem to understand this as "You have a creditcard, do you want paypal as an alternative?" Which leads to mass denial of paypal because your creditcards are fine for your needs. But this leads to the fact that people without creditcards will never get an alternative in this way because the creditcard community will just kill all forms off competition because they can pay just fine with their creditcards.

And yes, creditcards are a handy and secure way of paying things, but in some countries (like holland) we don't have many creditcards and it's actually quite unusual to pay with a creditcard. (where i live most shops do not accept creditcards) So i can assume that not many people over here will actually get a creditcard just for some buyings in a online shop, since it's quite expensive over here.

I'm open for any other non-creditcard form of payment. It doesn't matter to me if it's paypal, ideal or just trough banking.

Just let us non creditcard people have a way to obtain characterslots and other nice upgrades (such as the bonuspack thingie

)

*leaves before mass attack from creditcard users*

Damus

Krytan Explorer

Join Date: Mar 2006

Seattle

08 Jul 2007 at 23:58 - 166

I guess it would be nice to offer people another option of paying stuff online. Paypal, with all of it's reported problems, has largely been successful.

nuclear_herring

Krytan Explorer

Join Date: Jun 2007

New Zealand

Impus Jaenellus (Imp)

R/Mo

09 Jul 2007 at 00:14 - 167

I have a paypal account usually for buying & selling things on Ebay. I wouldn't normally use the GW store to buy an expansion or new campaign. That said, I always have some money floating around in paypal that I'm not using, so if it was an option, I might use that spare cash to make an online purchase in the GWstore

jeoliver

Ascalonian Squire

Join Date: Jul 2006

Florida

Zian Empire

R/

09 Jul 2007 at 02:05 - 168

I do not have a credit card and my debit card is one of those rare few without a visa logo on it. I do have a paypal account, but have never used it, but since I did set it up, I was obviously going to, and I would willingly use it for the online store.

Shadow_7

Frost Gate Guardian

Join Date: Mar 2006

Raiders of Gilead

W/R

09 Jul 2007 at 03:04 - 169

"No, I would not use PayPal"

I prefer using my credit card, I only use PayPal in cases that credit cards are not accepted.

Mordakai

Grotto Attendant

Join Date: Aug 2005

Kyhlo

W/

09 Jul 2007 at 03:41 - 170

Quote:

Originally Posted by GloryFox

This is a business sales model at its lowest form by screwing the local game retailers. Shame on you NCSoft!

Bah. In the future, we won't need stinking big-box stores and huge shopping centers polluting the landscape.

Shame on you for putting the retailers concerns over that of a game you enjoy.

Seriously, why do you care how many more millions Gamestop, Best Buy or Walmart makes?

I's rather directly support the company that makes a product I enjoy.

slowerpoke

Desert Nomad

Join Date: Jul 2007

Cuba

09 Jul 2007 at 05:16 - 171

No

I do have a PayPal account, however I'd prefer to use either my credit or debit card instead.

It probably can't hurt to add more payment types, such as PayPal or debit card support for mainland europe (only the uk can use maestro/solo right now), as more options will open the content to more people.

KZaske

Jungle Guide

Join Date: Jun 2006

Boise Idaho

Druids Of Old (DOO)

R/Mo

09 Jul 2007 at 05:49 - 172

[/B]

Quote:

Originally Posted by Azagoth

No, I would never use PayPal! Mainly due to the fact that owe me monies and are making it impossibe for me to reclaim what even they say is legally mine!

Once you have a problem with them you soon realise just what a bunch of fly by night con artists PayPal really are!

I have been here, I will never use or support Pay Pal ever again. The lesson cost me a few hundred dollars for a fifteen dollar item. Never again.

PhQ

Ascalonian Squire

Join Date: Apr 2006

Finland

The X Viles [TXV]

E/

09 Jul 2007 at 05:54 - 173

No, because there isn't a way for me to put money on a paypal account without a credit card because I live in Finland. Trying to add funds from a bank account to PP will just spit out this:

Quote:

Add Funds is Not Available
PayPal does not currently offer the ability to add funds from your bank account.

cellardweller

Likes naked dance offs

Join Date: Aug 2005

The Older Gamers [TOG]

09 Jul 2007 at 06:03 - 174

Quote:

Originally Posted by Shadow_7

"No, I would not use PayPal"

I prefer using my credit card, I only use PayPal in cases that credit cards are not accepted.

^^^^^^^
What he said

bart

Desert Nomad

Join Date: Aug 2005

09 Jul 2007 at 07:46 - 175

I do not use Paypal simply to avoid getting addicted to online buying. Yeah i know i'm weak. I have used my credit card to buy items online but only when i have no choice.

Azarath

Academy Page

Join Date: May 2006

Australia, Vic

The Marble Clan [KING]

E/

09 Jul 2007 at 09:13 - 176

i prefer to use paypal, will never tutch a credit card, nor go to the eforts to get one just for something in the store, much rather paypal or bank deposit for online

Sophitia Leafblade

Desert Nomad

Join Date: Nov 2005

Dragon Slayer Guild [DSG]

R/

09 Jul 2007 at 09:13 - 177

I prefer using my Card over paypal, simply put i dont trust them with my Card and account details after all the problems some of my friends had had using them.

Cricket

Ascalonian Squire

Join Date: Jul 2005

Leipzig

Legendary Guardians of War

R/Me

09 Jul 2007 at 10:00 - 178

I do have a credit card, but they charge *me* a little fee for payments, while PayPal, which is connected to my bank account, will effectively only charge Anet. Besides, the credit card is meant for emergencies only - they are not that common here in Germany. I'd much prefer the option to pay with PayPal.

The best, of course, would be support for International Debit.

Entreri

Frost Gate Guardian

Join Date: May 2007

09 Jul 2007 at 10:33 - 179

No I would not use Paypal...

because I consider the NCSoft/online store to be overpriced. Of course, this equally applies to me not using a credit card. Perks like 4 bonus missions aren't enough to get me to reconsider.

Nightfall is currently $50 at the online store. I can get it for $33 with shipping/handling from Newegg. It was recently on sale at GameStop for $25. This is a pretty severe difference, especially considering that selling the game via the online store HAS to be the most lucrative way for anet/ncsoft to sell it.

Selling online cuts out the middleman and you don't have to bother making a box, manual and cd. Please consider passing some of this additional savings you make along to the consumer.

Places like Fry's electronics always have new games on sale the first few days they come out. So I can reasonably predict I'll save money by buying GW:EN from Fry's the day it comes out instead of from your online store.

Help your customers help you.

1. Make sure the online store beats the prices of other retailers. Steam seems to do a pretty good job of this so I have a hard time believing it isn't doable.

2. Since the online store now can obtain customers by price advantage, you don't have to spend dev time on perks for buying online to sweeten the deal. Put this developer effort straight into the next expansion/GW2 which will make you money and get us new content faster.

Pandora's box

Jungle Guide

Join Date: Apr 2005

Netherlands

Mo/W

09 Jul 2007 at 10:47 - 180

I prefer to use Paypal because I don't like to registrate my credit card for every payment I do on the internet. With Paypal its a 1 time registration and than I can use it endlessly.

Moa Bird Cultist

Wilds Pathfinder

Join Date: Jan 2006

Hastings (UK) / Latham (USA)

Freedom Fanatical Scots [FFS]

E/W

09 Jul 2007 at 12:16 - 181

Quote:

Originally Posted by GloryFox

I know of several people who feel the same way. Mostly because of EBAY/ pay pal scams. My reason for pay pal hate comes from a different reason however. The E-mail spam alone from having a pay pal account is not worth it IMO. It's public knowledge they sell your e-mail address to online pharmaceutical companies trying to push ED pills on you through spam for money.

The major problem here Gaile is that it's also public in game knowledge that NCSoft has been sued over in game account name and password distribution. Where people lost their game account names and passwords to someone else. Account security with NCSoft is questionable at best. Why should I trust, NCSoft with my credit card?

Your offer of extra missions for purchasing GW:EN is really an attempt to double your sells without adding extra players. Most GW players will undoubtedly purchase GW:EN from the online store because of this offer where the game retailers will purchase GW:EN to sale to walk in customers. Unfortunately for game distribution /retail companies most walk in customers will simply not purchase GW:EN having already purchased it in the IN-GAME store, thus screwing the distribution/ retail companies. NCSoft gets to claim sales they made from both the in game store and sales to distribution companies for better advertisement whereas the local game store is screwed. Local game stores only make a profit if they sale your product to walk in customers.

How very clever of NCSoft to claim and falsely increase sales they do not have then reap the benefits of it. Honestly this had to be an NCSoft idea as ANET has better morality. Honestly how does the local retailer compete vs. this offer of yours. Can they make and add missions and in game items too?

This is a business sales model at its lowest form by screwing the local game retailers. Shame on you NCSoft!

I think you'll find that most Retailers/Distributors are far more;
Corrupt
Greedy
Rude
Incompetent
than either Anet or NCSoft. Just look at the general policy on second hand games.

That aside, back to the issue at hand. I vote a big YES for paypal. Not for me, I have a perfectly decent debit card and would rather use that. But for everyone who can't get a cc/dc, paypal is the best solution. Ofc, Entreri is right, compared to retail, the games are highly overpriced, which is an issue for some people, although not myself.

bwillcox

Academy Page

Join Date: Mar 2007

09 Jul 2007 at 12:28 - 182

Though I believe that PayPal affords me some ID theft prevention (by not making my CC info available to the seller), I suspect that I get better protection from my CC provider of choice (Amex) if I use my card with a merchant that has a direct relationship with Amex. That, at least, was what Amex claimed a few years ago (maybe their policy has changed now).

yesitsrob

Elite Guru

Join Date: Sep 2005

Manchester, England

SMS/Victrix

09 Jul 2007 at 12:34 - 183

I personally wouldn't use Paypal since you guys accept my CC. Just no point in it for me.

silz

Ascalonian Squire

Join Date: Jan 2006

K I N D R E D S P I R I T S

W/

09 Jul 2007 at 13:48 - 184

I have a credit card, a debit card, and a paypal account.

The paypal account is used solely now for ebay purchases, whilst it used to be used as a centralised account to receive monies from a previous FPS clan and its members to cover server rental costs and act as the clan's bank.

So far as GW is concerned, I have no issues with using the online store with either my Debit Card or my Credit Card. I just don't see there is an overwhelming need for a middle man to be introduced into a transaction along with the "handling fees".

As I see it, buying from the online store, effectively gives me the product instantly, and puts more money in A-Net's coffers so they can continue to support the game.

MagicWarrior

Lion's Arch Merchant

Join Date: Jan 2007

09 Jul 2007 at 14:10 - 185

"Yes. I DO have a credit card, but I would PREFER to use PayPal"

I try to limit my credit card usage over the internet in general. That and the fact that I spend A LOT of money on other online games (like Magic Online) via PayPal so my wife doesn't know how much I'm burning on gaming. The main reason though... is that I sell a lot of junk on sites like eBay... and having a place to use my PayPal funds is nice because it feels like I'm trading in my junk for something I will enjoy more (like online gaming).

In short... having PayPal would increase my spending... because right now I don't use the GW Online Store at all.

Tijger

Wilds Pathfinder

Join Date: Sep 2005

Mo/E

09 Jul 2007 at 14:50 - 186

No, I would not use PayPal. (Please explain)

We have credit cards and PayPal has been a huge hassle for us since my wife is not dutch but does have a dutch bank account and CC.
We only use PayPal if there's no alternative.

Tempest_Mizer

Pre-Searing Cadet

Join Date: Feb 2007

E/Me

09 Jul 2007 at 17:10 - 187

No, I would not use PayPal. (Please explain)

I have a credit card, so I can use that. I do have a PayPal account, but I haven't used it yet. I only plan to use PayPal when there is no viable alternative.

Velath

Frost Gate Guardian

Join Date: Aug 2006

Canada

A/

09 Jul 2007 at 18:09 - 188

"No I would not use PayPal"

My Paypal is linked to my CC so why do that and take $0.45 from ANet. Plus I always forget my PayPal pass and would have to reset it like normal and so forth...

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

09 Jul 2007 at 18:09 - 189

Quote:

Originally Posted by Entreri

No I would not use Paypal...

because I consider the NCSoft/online store to be overpriced. Of course, this equally applies to me not using a credit card. Perks like 4 bonus missions aren't enough to get me to reconsider.

Nightfall is currently $50 at the online store. I can get it for $33 with shipping/handling from Newegg. It was recently on sale at GameStop for $25. This is a pretty severe difference, especially considering that selling the game via the online store HAS to be the most lucrative way for anet/ncsoft to sell it.

Selling online cuts out the middleman and you don't have to bother making a box, manual and cd. Please consider passing some of this additional savings you make along to the consumer.

Places like Fry's electronics always have new games on sale the first few days they come out. So I can reasonably predict I'll save money by buying GW:EN from Fry's the day it comes out instead of from your online store.

Help your customers help you.

1. Make sure the online store beats the prices of other retailers. Steam seems to do a pretty good job of this so I have a hard time believing it isn't doable.

2. Since the online store now can obtain customers by price advantage, you don't have to spend dev time on perks for buying online to sweeten the deal. Put this developer effort straight into the next expansion/GW2 which will make you money and get us new content faster.

You still don't get it. If ANet lowers their price to below what they have set as the MSRP they will only manage to seriously PO their big name retailers. Check it out with books. Find a book on Amazon, something that's a few years old, then go find the publishers website and find out how much they are selling the same book for. I guarantee the publisher is charging more than Amazon. As far as Steam goes, you'll notice that the majority of the games they are selling AREN'T THEIRS

Will Atreides

Ascalonian Squire

Join Date: Jul 2005

Canada

Brotherhood of the Granite Wolf

R/Mo

09 Jul 2007 at 18:19 - 190

I'll purchase GWEN via the online store and I'll use my credit card (I have several valid cards). Personally, I don't need the middle man (paypal).

bug_out

Academy Page

Join Date: Dec 2005

R/E

09 Jul 2007 at 18:27 - 191

I just don't trust paypal, so I would not use it.

HayesA

Krytan Explorer

Join Date: Sep 2006

Pennsylvania

E/

09 Jul 2007 at 19:44 - 192

The last time I tried to use the in-game store it told me it couldn't continue the process even though I was 100% positive I had the correct amount of money left in my bank account. (I don't use a "credit card" persay, rather I use a Debt Card that can act like a credit card.) I have a paypal account that links to my checking account. I would rather use paypal than anyother billing service because of this fact. I don't like giving out my card numbers to compannies unless I have a choice. I.E, Newegg, or other online retailer that sells expensive computer hardware I cannot get locally.

Now, this unfortanate event caused me not to trust the system you have in place already. But I want that bonus mission pack, but do not want to go through your system. Especially if I do not trust it. Which is why I would love to see a "pay using paypal!" option while purchasing items in the in-game store.

lakatz

Wilds Pathfinder

Join Date: Jun 2006

09 Jul 2007 at 20:12 - 193

Quote:

Originally Posted by lyra_song

Paypal takes more money when you sell anything. It would require you to upcharge. Feh.

Why have a middleman when Paypal requires a credit card anyway?

You might as well take checks or TTs.

But PayPal doesn't charge the buyer extra. And credit card service providers charge the seller too... not just PayPal.

PayPal provides more protection to the buyer and the buyer's credit card number never goes any further than PayPal. It's a much safer way to do online transactions. That's all the reason *I* need to use a middleman.

lyra_song

Hell's Protector

Join Date: Oct 2005

R/Mo

09 Jul 2007 at 20:20 - 194

Quote:

Originally Posted by lakatz

But PayPal doesn't charge the buyer extra. And credit card service providers charge the seller too... not just PayPal.

PayPal provides more protection to the buyer and the buyer's credit card number never goes any further than PayPal. It's a much safer way to do online transactions. That's all the reason *I* need to use a middleman.

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

seut

Wilds Pathfinder

Join Date: Jun 2005

Europa

09 Jul 2007 at 20:47 - 195

Quote:

Originally Posted by lyra_song

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

Anet has control over your account, they can easily block it in cases of fraud!

lakatz

Wilds Pathfinder

Join Date: Jun 2006

09 Jul 2007 at 20:57 - 196

Quote:

Originally Posted by lyra_song

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

LOL... of course I can tell you're coming from a seller's perspective... my IQ is over 90, and that's about all it takes to see that.

But Gaile is not asking people if they're going to sell to GW through PayPal. She's asking if they're going to buy. She's looking for a buyer's perspective.

I have credit and debit cards and would much prefer using PayPal in the GW Online store because, besides the fact PayPal provides me, the buyer, with better protection than I would get using credit/debit cards, frankly the GW Online store is very buggy when handling credit or debit transactions. When the store first opened, I used a card and had unbelievable unnecessary problems that took days to resolve, and I've since read a number of threads/posts about people having similar problems using cards with the store. PayPal would eliminate that headache for sure.

Furthermore, I think it's a smart marketing move on the part of GW because the increased sales that will result from opening up the store to a broader segment of their user base will far outweigh the increased risks.

And no... I have not and would not sell anything on eBay. All I have for sale is my art, and I don't believe eBay to be a viable vehicle for selling art.

Entreri

Frost Gate Guardian

Join Date: May 2007

09 Jul 2007 at 22:21 - 197

Quote:

Originally Posted by dargon

You still don't get it. If ANet lowers their price to below what they have set as the MSRP they will only manage to seriously PO their big name retailers. Check it out with books. Find a book on Amazon, something that's a few years old, then go find the publishers website and find out how much they are selling the same book for. I guarantee the publisher is charging more than Amazon. As far as Steam goes, you'll notice that the majority of the games they are selling AREN'T THEIRS

If refusing to get priced gouged is 'not getting it', consider me blissfully unaware.

In your case above, everybody buys from Amazon so it's kind of a moot point. The publisher website (and by your comparison, NCSoft's online store) is inferior to the general consumer as a means to purchase the product.

One could argue that the cases are different between a book and online content because you are getting the same thing in the Amazon case and you are getting a lesser product in the Anet case (no manual, cd, box). Even taking your arguments above as completely correct, you suggest a means above with which Anet/NCSoft could offer lower prices to customers. Sell it via a third party store instead of their own.

Right now, buying a game or expansion from the online store sounds pretty cool if I was on a tropical island with internet access but can't get a package in the mail. In all other cases, I'll just order online from a retailer or pick it up from a store for a much cheaper price.

Paypal/Credit card is a non issue, it's asking what color I should paint my car when it has a shot engine and no wheels.

evilseabass

Krytan Explorer

Join Date: Jul 2007

09 Jul 2007 at 22:32 - 198

Would I use PayPal?

Nope. I dont trust it.

Nurse With Wound

None More Negative

Join Date: May 2006

Steel Phoenix [StP]

09 Jul 2007 at 23:59 - 199

PayPal is selling email adresses to ad companies. I will never use it.

smrandom

Academy Page

Join Date: Feb 2007

Kings Beyond The Wall [KING]

E/

10 Jul 2007 at 00:22 - 200

Use PayPal? I enjoyed being over-leveraged!

Like many other posters, I have used my credit card to purchase items in the online store. PayPal is a suitable alternative to me, but not my primary choice of payment.