Ironically, Gaile responded on my issue on wiki.
I'll quote it here for those who don't use wiki:
Quote:
|
Originally Posted by -- Gaile 22:42, 6 May 2010 (UTC)
I think you've asked this question of the wrong person, and in the wrong place. But the short answer is, yes, botting is cheating, and the answer to the predicted follow-up is "Yes, we block botters daily and will continue to do so." Of course, I can predict the follow up to that will be, "Why aren't you addressing (this area) or (that bot program) or (those people)?" Please forgive me if I decline to get into specifics. Again, we block bots daily; I know this because I get the daily and weekly stats which I share with the studio and publisher in one of my reports. And truly, we intend to continue blocking bots daily and examining ways in which we can make our efforts more effective. (I apologize for what probably seems a generic response, but I am sincere in what I'm saying.)
|
*This is not Gaile, but this is someone asking a question, posting it now because gaile replies to this question in particular
Quote:
|
Originally Posted by --Lemming 22:49, 6 May 2010 (UTC)
I understand that the support crew would be loathe to share their criteria for bot detection, but are the usage of visual inspection and common sense among them? The prevalence of interrupt botting and champ point syncing is well-documented by observer mode, yet support finds any evidence provided to be inconclusive, when taking a look would make it immediately obvious.
|
Quote:
|
Originally Posted by -- Gaile 23:50, 6 May 2010 (UTC)
yes and yes, but on a limited basis, as is reasonable. That is, we don't have the staffing to rotate a dozen agents into ObsMode 24/7 to watch each match, detect instances of possible botting, discuss with other crew members for confirmation, and action the accounts involved. There is some observation involved in tracking bots, yes. That is how several dozens--if not hundreds--of botters are banned in any given week. Other means are always being investigated, for as you can see with the game content itself, there's no end to what may be added, changed, or improved in the future. BTW, are you using the /report system on the botters? Is there a way to improve that system? (Aside from the obvious, "Yeah, get a dozen people on ObsMode.  )
|
Quote:
|
Originally Posted by -- Gaile 00:24, 7 May 2010 (UTC)
Thanks for the tickets; I'll take a look. I agree reporting on ObsMode would be awesome. If we had a system to report, "Cheating spotted at 2:45 in the Match #11 on ObsMode now" that would be amazing. Of course, we'd still have to view, verify, discuss, confirm, and action, and all before the match falls off OM, but it could be a handy tool. I can ask about that for GW2. In the meantime, what you're doing is good -- having a team report live situations is very useful to support.
|
Quote:
|
Originally Posted by -- Gaile 04:04, 7 May 2010 (UTC)
Guys, it occurs to me that I may have inadvertently suggested that I can help with something that I really don't have the bandwidth to personally handle. There is only one of me, and my focus is and must be on different things, for instance, on policies and procedures, on communication between developers and teams, etc., not (generally) on individual bot reports. I wish I could clone myself and spend my 8, 10, even 12 hours a day reviewing these reports. I put in a lot of volunteer (unpaid) time; I guess at 9:00 at night, I'm doing that now. But I can't make even that extra time go far enough to start reviewing individual bot reports. (And remember that skill bars and speed are not direct indictments or proof of botting; some legitimate players are good enough to look like a bot. And yes, some or many of those who look "too good to be true" are botting, I agree. My point is that a review is a time-consuming process and a light re-review won't be likely to change the outcome.
Bot reports are reviewed and tickets are answered by support team members, and only rarely would one be escalated to me. If one is, I'll get involved. But I can't offer secondary or tertiary reviews of tickets already reviewed by the team. I assure you I am interested in the subject, and I'm committed to doing what I can to resolve the overall problem, as are many others and I really am sorry that I cannot offer to assist more directly.
|
I still think Anet should release a public statement regarding these bots, because it's getting redicilous. I really didn't care that much about bots, because I've known them to be used in high end GvG for years now (Unlike the majority of ppl who believe they got created only recently: I saw interrupt bots, anti bull's bots and weaponswap bots in 2008 mAT's), but having recently HA'd, we faced an interrupt bot in about 1/5 matches. 20% doesn't seem much, but facing an interrupt bot who Powerblocks your prot on recharge, and pretty much interrupts EVERY spell of your midline caster aswell as channeling on the HB monk, the ONLY choice you have is to try and kill them before they can kill you. (You won't stay up longer than 2 minutes)
On top of that, there's 2-3 people in particular who always run the same Rt/A way with a bonder which takes forever to kill. Facing them pretty much means auto-loss (esp when rt/a way on it's on is already such a hard people to beat), which is also why you see such a large amount of Rt/A ways in HoH nowdays. (Atleast 2 out of the 4-5 guilds which occasionaly run it have a bot mesmer)